Aug 7, 2005
In january of this year, I bought zone labs, zone alarm pro, after using free zone alarm for over 1 year. It ran flawlessly until the 1st of August,2005.After the latest update,(from zone labs) I received an error message (every time I logged on to the internet)that IE 6.0 was encountering errors and would have to close.Then the program would not close due to its inability to respond. I had to use task manager to close it, and that did not always work. The next error message came on right after that and stated that True vector had shut down; as soon as that message displayed another came up asking if I would like to restart True Vector. I clicked 'yes' on this and thereafter my ISP's connection (earthlink) completly froze up. Task manager again used to log off of earthlink. I googled True vector, and found that it was something included in zone alarm pro. They said the problem had been fixed, but I do not think so.After using 'add remove programs' to rid myself of zone alarm pro,and editing my registry to the best of my ability, everything returned to normal: ISP loaded normally and ran correctly. Zone labs will not deal with my problem, (would not even allow me to contact them unless I used their expensive phone support).So, as of now, my system is up and running wonderfully, without zone alarm pro; but I do not feel that winxp, service pak 2's firewall is adequate. What to do?
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