HP Pavilion A305w SP2 Stops Responding Randomly

Dec 20, 2004

PLEASE HELP!!!! HP Online TECH Support doesn't have a clue!! I have a HP Pavilion a305w. 2.7 Ghz Celeron, 256MB Ram, Onboard Intel Graphics, Onboard Sound, Windows XP Home SP2. I have Ad-aware SE and Norton Pro 2003. I run Ad-Aware SE regularly I have been unable to do a full system scan w/ Norton due to the problems I have been having. The PC usually shuts down before Norton can finish its scan. Here is the problem : The screen goes blank, the cd-rom comes on and runs continuosly, the hard drive comes on and runs continuosly and the blue HP power button goes dark even though the PC is still on. Also the caps lock and Num lock lights on the keyboard turn off. The PC does not respond to anything except holding the power button in to turn it off.

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