Virus Damage - New HP Pavilion
Sep 11, 2005
I have an almost new HP Pavilion zd8120cl, and run windows XP. I have all of my Virus protection (Norton System Works Premier 2005) updated ( I do it daily along with any MS updates).Yesterday I opened an email from a friend that was sending me some documents, right after this is when all the trouble began. The documents did not open but a quick screen note that said something like "downloading giant anti spyware program" I turned of my modem right away. I don't know if this is all related or just happened at the same time
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Feb 15, 2006
At the end of january, I was on the web and all of the sudden firefox shut down.My desktop background had been replaced with a blue background with a black box in the middle telling me I had a virus and needed to by some software to get rid of it. I was unable to change the desktop back ground. Also, I noticed that after this incident, there was a particular folder on my second hard drive (I have two total) that would crash windows explorer everytime I tried to open, or even moved my mouse cursor over it in "my computer". This particular folder contains several gigabytes of music, video, and pictures most of which is not backed up.I have also tried accessing the folder with a 3rd party file explorer program, and it crashes that program as well.After running several different spyware programs, I was able to get the blue screen with black box removed from my desktop background, but it has been replaced with an error message saying my active desktop has been disabled (even though I can't turn it on or off in the options menu) and I am still unable to change the background.
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May 10, 2007
Infected by the vundo/virtumonde virus
I have ran scans of spysweeper and max registry cleaner, and from what i understand the actual malware is gone. the problems is i have no icons/taskbar. ive tried running explorer.exe through the task manager, which gets the taskbar to flash fora couple seconds, but it disappears shortly after. ive tried running taskbar repair tool plus, but that doesnt help me much.
Here is it
Logfile of HijackThis v1.99.1
Scan saved at 4:10:39 PM, on 5/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesMicrosoft Windows OneCare LiveAntivirusMsMpEng.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32LEXBCES.EXE
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSsystem32LEXPPS.EXE
C:PROGRA~1COMMON~1AOLACSacsd.exe
c:program filesmcafee.comagentmcdetect.exe
c:PROGRA~1mcafee.comvsomcshield.exe
c:PROGRA~1mcafee.comagentmctskshd.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesUPHCleanuphclean.exe
C:WINDOWSwanmpsvc.exe
C:Program FilesWebrootSpy SweeperSpySweeper.exe
C:Program FilesSkyhook WirelessWi-Fi ServiceWPSScannerSvc.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesMicrosoft Windows OneCare LiveFirewallmsfwsvc.exe
C:Program FilesMicrosoft Windows OneCare Livewinss.exe
C:Program FilesMicrosoft Windows OneCare Livewinssnotify.exe
C:WINDOWSsystem32wuauclt.exe
C:Program FilesWindows Media Playerwmplayer.exe
C:WINDOWSsystem32DllHost.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesHijackThisHijackThis.exe
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.emachines.com
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:progra~1mcafee.comvsomcvsshl.dll
O4 - HKLM..Run: [SunKistEM] "C:Program FileseMachines Bay Readershwiconem.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.5.0_03injusched.exe"
O4 - HKLM..Run: [MCAgentExe] c:PROGRA~1mcafee.comagentmcagent.exe
O4 - HKLM..Run: [MCUpdateExe] c:PROGRA~1mcafee.comagentMcUpdate.exe
O4 - HKLM..Run: [MSKAGENTEXE] C:PROGRA~1McAfeeSPAMKI~1MSKAgent.exe
O4 - HKLM..Run: [IPHSend] "C:Program FilesCommon FilesAOLIPHSendIPHSend.exe"
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [VSOCheckTask] "C:PROGRA~1McAfee.comVSOmcmnhdlr.exe" /checktask
O4 - HKLM..Run: [VirusScan Online] "C:Program FilesMcAfee.comVSOmcvsshld.exe"
O4 - HKLM..Run: [OASClnt] "C:Program FilesMcAfee.comVSOoasclnt.exe"
O4 - HKLM..Run: [OneCareUI] "C:Program FilesMicrosoft Windows OneCare Livewinssnotify.exe"
O4 - HKLM..Run: [RCSystemTray] "C:Program FilesMax Registry CleanerMaxRCSystemTray.exe"
O4 - HKLM..Run: [SNM] "C:Program FilesSpyNoMoreSNM.exe" /startup
O4 - HKLM..Run: [KernelFaultCheck] C:WINDOWSsystem32dumprep 0 -k
O4 - HKLM..Run: [RCAutoLiveUpdate] "C:Program FilesMax Registry CleanerMaxLiveUpdateRC.exe" -AUTO
O4 - HKLM..Run: [SpySweeper] "C:Program FilesWebrootSpy SweeperSpySweeperUI.exe" /startintray
O4 - Global Startup: Adobe Gamma Loader.lnk = C:Program FilesCommon FilesAdobeCalibrationAdobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program FilesAdobeAcrobat 7.0Reader
eader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:Program FilesMicrosoft OfficeOfficeOSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2in
pjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2in
pjpi142.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - C:WINDOWSSystem32shdocvw.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - C:WINDOWSSystem32shdocvw.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:Program FilesICQICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:Program FilesICQICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSSystem32Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.adxgate.net (HKLM)
O15 - Trusted Zone: *.errorprotector.com (HKLM)
O15 - Trusted Zone: *.snipenet.net (HKLM)
O15 - Trusted Zone: *.sxload.net (HKLM)
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase8300.cab
O17 - HKLMSystemCCSServicesTcpip..{FB2E15D9-1174-4951-A108-219BE5713585}: NameServer = 71.242.0.12,71.252.0.12
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:WINDOWSsystem32WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:Program FilesCommon FilesAdobe Systems SharedServiceAdobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:PROGRA~1COMMON~1AOLACSacsd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1050Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodiniPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:WINDOWSsystem32driversKodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:WINDOWSsystem32LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:program filesmcafee.comagentmcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:PROGRA~1mcafee.comvsomcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:PROGRA~1mcafee.comagentmctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:PROGRA~1McAfee.comAgentmcupdmgr.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:PROGRA~1McAfeeSPAMKI~1MSKSrvr.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:Program FilesSpyware Doctorsvcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:Program FilesSpyware Doctorswdsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:WINDOWSwanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:Program FilesWebrootSpy SweeperSpySweeper.exe
O23 - Service: WPS Scanner Service (WPSScannerSvc) - Skyhook Wireless - C:Program FilesSkyhook WirelessWi-Fi ServiceWPSScannerSvc.exe
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Sep 27, 2006
i have a buddies computer here...when it boots up it goes to the xp screenthen goes to the blue screen saying it stopped so as not to damage windows.....i tried reinstall ...repair install even tried to put in new hard drive and done a clean install from a raw disk!!it would start once or twice then try to start again and get this blue screen again!!i took out everything hardware wise and it still happens
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Aug 2, 2007
tell me how to find damage control cookie?
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May 30, 2006
I have an intel pentium4 system with 506 processor with intel motherboard (d101ggc) running on windows xp home with 512mb memory with one sata hard disk and two pat hard disks.Of late I have been having problems while shutting down after installing a software. the blue screen reads as follows."A problem has been detected and windows has been shut down to prevent damage to your computer. ****DRIVER_IRQL_NOT_LESS_OR_EQUA IF THIS IS THE FIRST TIME YOU'VE SEEN THIS STOP ERROR SCREEN, RESTAART YOUR COMPUTER. iF THIS SCREEN APPEAR AGAIN FOLLOW THESE STEPS.
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May 5, 2010
Lately my PC has become infected with a number of viruses. It started with a fake Secuirty tool called 'XP Secuirty Tool'. Using Hitman Pro 3.5 and Spybot I thought I got rid of it until a few days ago when more started to appear on my PC, with Hitman picking them up and removing them. The last one I that appeared I think was XP Defender and caused my PC to lock.After restarting and running Malwarebytes Anti-maleware it discovered 47 infections which it cleared to finish the removal of the infected files/folders I was asked to restart my PC.
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Jul 8, 2008
All of a sudden I am getting this message when trying to start my computer:Windows could not start the following file is missing or corrupt:<windows root>system 32hal.dlPlease re-install a copy of the above file I have tried to reboot the computer by using the CD to repair the damage. I insert the CD and try to start from there. It starts loading files, and then a window comes up with the following options:Windows XP home edition set up. The following list shows the existing partitions and unpartitioned space on this computerTo set up windows XP on the selected item, press ENTERTo create a partition in the unpartitioned space, press c To delete the selected partition,
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Aug 27, 2007
I downloaded a game and mirosoft came on and said this program could damage your computer and allow viruses and other security threats. Thinking I had my security to tight, this has happened before and I went ahead and downloaded and played the game. My problem.I can't get into the following: My Doc. My recent Doc., My music, my computer, instead I get this Windows Ex. has encounters a problem and needs to close. I have sent error reports at no avail.Also it has tied up my Trend Micro and all I get when I go to T.M. Is the game name and open file security warning on the game because of unknown publisher. I looked up that game it is Puzzle Detcetive set up application # 209KB from # 64.92-235.35. If that means any thing a blue screen?
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May 2, 2006
No programing exp. Started w/program removal when PC slowed. Both CD roms are ? on hardware list and cannot be actavated. Error 41 notice and Easy CD creator warning from msn when ckd. for help True about uninstall of Easy CD BUT printer is damaged and tried reinstall and changed cartridges Etc. My accounts screen repeats itself and has desk top items superimposed at times. will dump and start over but don't have any exp. how to.
I built this machine and it ran well till now
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Oct 1, 2006
when I try to start up windows I get the screen with the windows xp logo and the bar thingy that runs through the box. It looks something like this picture I made in MS Paint. Yeah, well you get the idea. I'm thinking it could have damaged one of the system files, something similar happened to my uncle. He was shutting down his computer and he all of a sudden pulled the power and his computer went dead because it was the exact wrong time to pull the power.
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Feb 4, 2007
My laptop won't even start windows in safe mode. I have the following blue screen:A problem has been detected and windows has been shut down to prevent damage to your computer.UNMOUNTABLE _BOOT_PROBLEM then a heap of stuff about checking the installation of any hardware or software. Technical information
***STOP: OXOOOOOOED (Ox8433BDD, OXCOOOOO9C,OXOOOOOOOO, OXOOOOOOOO)
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Jun 9, 2005
This problem just started yesterday, all because i think of when the power breaker went. It was in the middle of Shutting down windows and the power breaker went so my computer got shut off incorrectly. I started getting a memory dump screen when i tried to log into windows. So i put in the windows disk and did a Repair Install. that worked fine, I got it working and everything. Then I got a windows update installed from MS website... the whole Automatic Updare thing. Then I went to restart the comp cuz it was required, then my system could not load past the login screen, just always did a memory dump. so i went and tryed to Repair windows again, now i get this error
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Dec 27, 2005
My daughter 'flooded' the basement yesterday. We quickly unplugged her computer and found a slight amount of water on the bottom of her tower. Now, her computer seems to start up ok but there is no picture on the monitor. None of the wires got wet, but there is a small opening on the bottom where the case closes. Is it possible that so little water damaged her computer? It's only the monitor that doesn't work. We hooked up an old one as well, no luck.
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Dec 6, 2004
my pc hang and after waiting for sometimes for it to recover and nothing is happening i decided to push the reset button...now i cannot start my windows xp...at start up i have the message that windowssystem32configsystem is damage....the startup process advise me to run my boot cd and try to repair the problem using recovery console....since i have not kept a backup of system files on my pc...may i ask advice from our dear members if theres a backup somewhere in my windows directory..where i can copy and replace the damage files
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Jun 28, 2005
I have recently been getting a "blue screen of death" or windows crash screen and have been trying to get a solution. I was running a computer game several days ago and began to notice crackling in the speakers every now and then and became concerned. When out of no where the game crashes and I get a blue screen thats says stop: A problem has been detected and windows has been shut down to prevent damage to your computer and it goes on to sya a bunch of other crap and at the bottom the technical code for the error reads 0x0000009c (0x00000004 0x8053FAf0 0xB2000000 0x00070F0F. I decided the best way to go would be a re-installation of windows. But anyways.
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Aug 28, 2007
It has an MSI board, Celeron D cedermill at 2.2ghz. Western Digital 160gb sata drive. I don't think any of that really matters, but heres the problem. When trying to install windows XP, after loading all the drivers it needs and it gets to 'starting windows' a blue screen comes up saying something like 'your system was turned off to prevent further damage. The hard drive works fine in another system, and so doesn't installing xp. I put the hard drive with xp installed. It tries to load, same screen. But it installs windows 2000 without glitch.
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Dec 6, 2004
Have a hp Pavilion 4600ze. Nice laptop and running Windows XP. Have always (almost always) had the situation that if choose restart it will log out and go to black screen and not restart (I'm sure it isn't shutting down). Just sits there and only by powering down can one start back up. I recall finding something on the web to make a change so that Windows XP could be sent through restart OK.
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Mar 4, 2010
Where can i find drivers to HP Pavilion 700 for XP pro?
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Dec 23, 2005
system is restarting automatically during the boot process. An error message is flashed briefly before it restarts: "A problem has been detected and windows has been shut down to prevent damage to your computer. "If this is the first time you've seen this stop error screen, restart your computer.If this screen appears again, follow these steps:"Run a system diagnostic utility suppied by your hardware manufacturer. In particular run a memory check, and check for faulty or mismatched memory. .
Try changing video adapters"Disable or remove any newly installed hardware and drivers. Disable or remove any newly installed software. If you need to use safe mode to remove components, restart your computer, press F8 to select Advanced startup options, and then select safe mode."Technical information: STOP: 0x0000007F (0x00000008, 0x80042000, 0x00000000, 0x00000000)"
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Feb 10, 2006
I turned my computer on and after rebooting once, I pressed the F8 key and chose "disable reboot after system failure" and the blue screen said: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen,restart your computer. If this screen appears again, follow these steps:Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated.Run CHKDSK /F to check for hard drive corruption, then restart your computer. STOP: 0X0000007B (0xF7B70528, 0xc0000034, 0x00000000, 0x00000000) I tried running it in safe mode but it never made it to the windows log-in
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Jan 3, 2009
So first of all, I have a Dell Inspiron 600m with Windows XP Home SP3. Some background info that may or may not be relevant: I just had this OS installed though the computer is several years old (I had an ingenuine XP Pro before I cleared my C drive and installed a genuine XP Home). The XP installed was SP1 and then I did all the WUDs up to now I where I have SP3. Also, during that period, I had done a repair install because of some error I was getting following installation of a WUD. I don't know if any of that will be relevant at all, but just thought I should mention it.
I get this BSOD any time I unplug my laptop. It says, "A problem has been detected and windows has been shut down to prevent damage to your computer. .....
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Feb 19, 2008
When i have had my computer on for a long period of time it sudely comes up with a blue screen sayying. " windows has had to shut down your computer to prevent damage.Does anyone know how i can over come this? Do you need the technical infomration to resolve this .
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Aug 23, 2008
My dell 9100 got a virus (Trojan horse XP antivirus) I got it off but avg anti virus would not update could not change the screen saver it posted and began getting the dreaded blue death screen problem has been detected and windows has shut down to prevent damage. the stop message is 0x0000008e (0xc0000005, 0xf84ca245,oxf808d7b4,0x00000000). So i reformatted the hard drive and when I go to reload xp it does not recognize the dell xp/media edition dvd. I have an XP home edition so I tried it and it allows me to get to the point where you partition the drive and then i get the same error message
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Dec 4, 2007
Before I explain my problem, I'd like to say that this seems to be a registry problem. I tried installing Taksi three days ago and got this message "The system administrator has set policies to prevent this installation." and it didn't really bother me, checking out different software is a hobby of mine, it's not like I actually I needed it. I thought it was the developer's fault. But anyways, now I realize can't install anything that is packaged as an msi. I'm an administrator on my computer, but not the root, sadly. (I received the computer as a gift from someone who had no use for the computer and had forgotten their password.) First, I installed Windows Installer 3.1 over my current installation to no avail. After awhile, I found this: http://support.microsoft.com/default...;en-us;Q227181
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Apr 16, 2007
Im running Windows XP SP2 On a AMD Athlon 64 bit 3400Mhz Processor with a gig of ram. When i insert any disc into either the cd writer or dvd writer i get the blue screen of death saying the pc has been shut down to prevent damage to your computer. this one id doing my head right in
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Aug 19, 2006
I have a Mesh Laptop with XP which was running while a lightning storm was outside - it switched itself off.One of the problems it now has is that the clock runs at 30 times its normal speed - is there anyway to fix this ?
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Jan 18, 2008
I am facing problem is starting my laptop.I get a blue screen saying windows have been shut down to avoid damage.And then it says 'UNMOUNTABLE_BOOT_VOLUME'and says this is caused due to new software or hardware installed. I have not installed any such application/software or hardware. So I dont know whats causing this problem.Can someone please help me at the earliest I am stuck badly.I need to work from home but my laptop is not working.
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Oct 26, 2007
I have a ton of spyware and such on my computer and wanted to start fresh with a reformat. I put my XP disc in and tried to boot from the CD. When I tried to select a fresh partition I got the following error: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you ahve seen this error screen, restart yoru computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the stop
message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as chaching or shadowing. If you need to use safe mode to remove or disable any components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode. Technical Information:
*** STOP: 0x0000008E (0xC0000005, 0xF7418C13, 0xF6FD57E4, 0x00000000)
*** setupdd.sys - Address F7418C13 base at F73EC000, Datestamp 41107c8f....
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Aug 7, 2009
I have an old HP pavillion 521n. I restored it to OEM then erased few games and unnecessary programs and was trying to give it to my friend. It was working fine for few weeks but now it just keep beeping and didn't loadup window. I put in a bootable disk but it would not read it. I put in the bootable window XP dish but it didn't work either. I cannot get anything on the sceen. The computer is humming and showing is was reading the CD disk.
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Jun 27, 2006
I have a Pavilion M50 monitor that i'm using for my computer with windows 2000. The monitor works fine and all, but the microphone that comes attached doesnt.(comes with a cable that plugs into the mic jack)I thought this might be a driver problem, as windows simply recognizes the Monitor as a "Plug and Play Monitor" and when trying to download the driver from the HP support site it essentially said that the Pavilion M50 had no driver for Windows 2000/XP.I don't have another micropohne to plug into the jack, only USB ones which work fine. The Audio output of the jack right beside it works fine so i don't believe it is the sound card driver.
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