Can't Get Rid Of Virus / Caused Hard Drive Damage

Feb 15, 2006

At the end of january, I was on the web and all of the sudden firefox shut down.My desktop background had been replaced with a blue background with a black box in the middle telling me I had a virus and needed to by some software to get rid of it. I was unable to change the desktop back ground. Also, I noticed that after this incident, there was a particular folder on my second hard drive (I have two total) that would crash windows explorer everytime I tried to open, or even moved my mouse cursor over it in "my computer". This particular folder contains several gigabytes of music, video, and pictures most of which is not backed up.I have also tried accessing the folder with a 3rd party file explorer program, and it crashes that program as well.After running several different spyware programs, I was able to get the blue screen with black box removed from my desktop background, but it has been replaced with an error message saying my active desktop has been disabled (even though I can't turn it on or off in the options menu) and I am still unable to change the background.

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Jul 18, 2005

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Sep 11, 2005

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Jun 14, 2005

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Jun 14, 2005

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Oct 30, 2006

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Aug 5, 2010

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Oct 13, 2009

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Jul 2, 2008

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I had this idea, see if anybody has an opinion about this. My wife has an old XP computer I want to buy her a new one but she doesn't like the vista and she wants to keep the old xp operating system. What I want to do is take the old hard drive and put it in the new computer as the master and take the new hard drive and put it in as the slave erasing the vista off it. Then using the master slave way can I transfer the xp operating system and all her files and data from the old hard drive to the new one.

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Oct 18, 2009

I recently helped someone save the documents off of their computer after it crashed (it was missing a Windows file. I tried the repair command and it wouldn't work, so I decided to save the files and reformat the hard drive).I plugged the hard drive into a working computer and pulled all the documents off of it (VERY slowly) onto an external hard drive.

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May 6, 2005

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May 3, 2010

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I had my computer on working when suddenly things went sorta crazy giving me the impression what I was attempting to get off my computer was an invasion of hard core porn, a virus, and a security program I had never heard of. My screen went black and could not be rebooted at all. I came to this spot, got a little advice, but it did not solve my problem. I found a program I thought would help, paid for the extras, but found it was not as indicated. It said it had help 24/7 (not) and expects one to know computers to use it. It says they have a "WE fix it for you" portion. How that works I have not figured out yet. The phone numbers given are not for service but are for some group this program is published thru I think. After a lot of By guess and By gosh I did manage to get to a home page that showed icons that gave me the interpretation of their pictures and names were as I suspected exactly. I finally got the program for security to desist. The screen disappeared to precipitate my efforts to use the PowerSuite 2010 (their help is by internet), CA Suite 2008 which I had paid to update to current time, My XP disc that wanted to doubt I owned and requested I put Windows 98 in to prove it and then it was on a merry-go-round asking me to insert the previous disc in whichever one it was. It has said XP was not right I am sure because the computer came with Windows XP Media which I had updated

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Aug 6, 2005

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Dec 20, 2008

A little over a year ago I purchased a used IBM Thinkpad laptop from ebay for my wife. It came with Windows 2000 Professional installed and everything worked fine. No CDs or floppies came with the computer. A couple of months later, it was stolen by one of her business associates. It eventually was recovered, but the thief had installed Windows XP along with the OS that was already installed. In trying to remove XP and return the machine to its original state, I somehow managed to eventually not be able to use either OS. As it stands now I have no OS and cannot even access my hard drive.When I boot from a floppy then try to change to C: drive, I get the error message: Invalid media type reading drive c: Abort, Retry, Fail?

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Oct 2, 2006

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Jul 31, 2005

I had to reinstall XP because of spyware issues. I saved important data on my slave drive. I reinstalled XP. Now the bios, device manager, and disk manager recognizes the slave drive but didn't assign it a drive letter. In disk manager it shows as a basic disk, NTFS, Healthy (Active), 18.65 GB,Online. When I right click the volume to assign a drive letter it is grayed out.

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