Update Causing Computer To Lock Up
Dec 9, 2004
I've got xp without sp's. Went to run windows update. It started it's download, I believe installing sp2. About 3/4's of the way through it locked up. The computer was froze. I ctr-alt-del to get task manager but nothing happened. So I waited awhile longer and still nothing. So I rebooted the comp. Now everytime I go to windows update through help & support or through mc's site, even just clicking on the link windows update help at mc's site locks up the computer. I have to end task to get the comp running again. I've searched high and low over the internet for the answer, ran spybot, virus scan, and even reloaded xp. Which when i did that and it asked for registration info i filled it out and sent it and it too locked up the comp.
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Jul 8, 2005
Why should a computer reset sometimes when the Num Lock or Caps Lock key is pressed? I have tried turning Num Lock off in the Bios to see if that would help. But same thing happens The system is as follows Microsoft Windows XP Home Edition BIOS Version DateAmerican Megatrends Inc. 07.00T, 02/04/2001 Motherboard MSI745 Ultra Processor AMD Athlon 1200 (BUT SHOWS UP AS 900) Keyboard DescriptionStandard 101/102-Key or Microsoft Natural PS/2 Keyboard.
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Sep 18, 2005
It seems as if my new wireless adaptor is causing problems, or the fact that my old one is still showing up in the device manager but it says it cannot be uninstalled because it may be needed to boot the computer. The one I cannot uninstall is 3 isntances of Linksys Wireless-B USB Network Adapter v2.8 Deterministic Network Enhancer Miniport. It is listed 3 times as #2 and #3. I did not have any problems over the summer when I used my computer back home and hooked up to our wired internet rather than the wireless. My computer now keeps freezing and then when I push the reset button and the computer starts up, it goes to the blue screen of death. When that happens I flip the switch in the back of the computer and turn it off and on again and it starts right up, soon to freeze again. Does anyone know what could be going on here?
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Jun 5, 2005
My computer has recently been freezing quite a bit. I have re-installed the op sys win2k prof. and it still does this. I have learned to live with the freezing not a big deal i just re-start often. Anyway today it really started acting up. I get to the login screen type in my password and it loads the desktop but before i can click on anything it gives me an error message saying that explorer has caused an error and will be closed and must be re-started, then it says generating error log. At this point i click ok and there is nothing on the desktop and there is no start bar. The only button combo that works is ctrl alt del. I have tried to boot into safe mode and it does the same thing. Today i had just finished installing new updates from microsoft and it froze right after doing this so i just had to do a hard re-start could this have screwed up the op sys??
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Apr 20, 2006
This happens when I watch videos, or do anything that has to do with videos such as windows movie maker or use media player, anyways, I keep getting this page http://oca.microsoft.com/en/response...&SID=10.My question is, how do I find out which device driver is causing the error so I will stop getting to many unexpected restarts/freezes?
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Aug 12, 2002
make it sound important, because it is after all going to make your PC more secure.click finishnow goto control panel>scheduled tasksdouble click add scheduled taskclick nextat the next screen, click browsebrowse to your new shortcut (ex. c:windowssysdll.ink)select itpick daily and then click nextclick nexttype in a pw for your scheduled taskconfirmclick nextclick finishnow double click on the new scheduled task you just madeclick the schedule tabunder scedule task: select When Idleenter in how long you want your computer to go before it gets lockedclick okyour all set it's a nice little trick, and it beats the hell out of a screensaver password.
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Feb 21, 2008
I am running XP professional and want to find out how to set it so that it will lock the pc after a set amount of time when the user has been away. I don't want it to log out, just lock the pc, like when you go to the switch user screen, only automatically.
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Nov 10, 2009
someone installed xp on the computer and we now cannot do anything like get to control panel ie=t says we are not the adminstrators how can i get passed this
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May 7, 2008
Windows XP SP2AMD Athlon 64 X2, 2400 MHz, 4600+ Memory - 3328 MB I am experiencing a couple of problems lately and can't figure out what is causing them.1. I sometimes get a partial lock up. I can move my cursor around the screen but right or left clicking does nothing. No error messages get displayed, If I go to task manager (Ctrl+Alt+Del) I show 2 instances of "drwtsn32.exe". If I select "End Process" on them they close and everything works fine. 2. My computer is refreshing itself on its own. I will be using the PC and the desktop will change. All the Icons will disappear but not the desktop picture and then reappear. The task bar will also reset itself during this process.
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Aug 15, 2005
i'm currently using XP Powertoy to automate the login process of my PC.
I've entered my Domain username and password so that everytime when the PC
boots up it will automatically log me on. The problem that i'm having is that
if there's a power failure and the PC boots up when i'm not there , others
will have access to my files and folders. Is there any way to automatically
lock the PC after the logon process.
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Nov 8, 2008
For the past few days, I have had my xp lock up showing the classic logon popup window; within every 5 mins or so.It is driving me crazy! It is NOT my screen saver settings, as I do not use that, and have checked to be sure it is NOT ON.It is more like someone is hitting the win logo key + L every 5 mins or so. Only difference is that if "I" hit the win logo key + L ,it will lock my system up and bring me to my "welcome" logon screen. This is happening much the same way, except the "classic" logon popup window comes up when my system locks; I have not changed my logon from the "welcome" screen, and I am NOT hitting the win logo + L keys. I have had to remove my logon password so I can just hit the enter button to get back to what I was doing each time this happens.Every 5 mins I am idle, so I can't sit here to read without this happening, or view any videos either. I have to be physically keyboarding to not have this occurr.I have searched all over to figure out how to disable it, but to no avail.
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Mar 11, 2008
My pc locks up sometimes when I'm on internet or sometimes when the screen saver is running. I have to turn my pc off and restart it.
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Jan 29, 2007
I'm running an AD site with XP clients, I locked the screen on one of my machines using ctrl-alt-del > Lock Computer. On my return, the username and password boxes were greyed out.
I could still click the dropdown to choose between domains but couldnt enter a username and password so had to hard reboot the machine
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Nov 23, 2006
My computer has automatic update on it but it hasent been updateing lately so i went to windows update and found all the new updates for my computer and clicked "install New Updates" and it went to the download screen and said "Error Download Failure"
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Apr 30, 2007
I am sure that everyone knows that you can lock your account in XP, blah, blah.But if I am doing something important, I don't want other administrators to be able to log me off!Is there a registry key/local poicy/other solution so that only I can unlock my account when I lock it?
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Jul 10, 2005
My computer's been experiencing loss of power whenever I use a program that requires the CD-ROM. It doesn't crash right away - I can run the program for 20-30 minutes before the computer loses power. The screen goes black, the fan disengages, and the whole thing simply shuts down immediately. The crash seems to be just a loss of power, as the system log doesn't record any errors and when I press the power button on the computer after a crash, Windows XP Pro starts up normally.
I've tried replacing the external power cable but it didn't solve the problem. CHKDSK doesn't find any errors on the drive and it's a relatively new hard drive, about 2 months old. My antivirus, which is up-to-date, can't find any viruses either. I'm sure it's a hardware problem, but what part is faulty? Could a power connector to the CD-ROM cause the entire computer to crash, even?
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Mar 27, 2006
I am having this wierd and serious problem, my "system" prcoess causes my CPU usage to jump from any where to 50-90% utilization, causing my computer to stop or hand. It also causes all my sound to dissappear saying that my direct sound source is not working. I just did a format and this problem is still occuring. I do not know what to do. Do you guys have any idea where to go for help, because i am also THAT desparate to go to microsoft. I am wondering if maybe it is trying to install drivers under the ststem process.
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Dec 28, 2006
I got a new computer a few weeks ago and downloading anything causes whatever else I'm doing to lag and stutter. Its especially noticable in sound and movies but if its a fast download even the mouse will skip around. Even loading websites causes this. Offline everything works fine. Any idea what I could do to fix it?
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Jan 5, 2010
I needed to do a clean install so backed up all my files to a slave hard drive using the windows XP File and Settings transfer wizard. Went on to do a clean install and then started to import the files back (To the same Win XP operating system they were exported from The UNC file F.A.S.T created is a whopping 89 gig in size
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Oct 31, 2007
My Dell 4600 is a Pentium 4, 3.00 GHz with 1536MB RAM and uses WindowsXP SP2 with 90% free space. I've just started having error messages: "Internet Explorer has encountered a problem and must close." This is very annoying. I did print out one dialog box: "Error signature AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: hpswp_selection.dll ModVer: 2.15.7.0 Offset: 000246b8.
From the ModName description above, it would seem to be associated with HP; and the only thing different re my pc is that yesterday I installed an HP C7250 all-in-one printer and did the recommended software installation as I do scan and fax in addition to copying, printing, and photos. What can I do to eliminate these error messages? Hopefully, there will be an easy fix.
I was hesitant to get another HP printer as I've had several. The first all-in-one was great and lasted about 5 years; the last 3 were not so good and were all replacements for the first with each successive A-I-O having problems of its own. Would you suggest that I uninstall the HP software, return the printer, and get a new Canon? However, I've read messages that users are frequently unhappy with Canon's ink-guzzling, expensive ink cartridges.
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Sep 4, 2005
At least twice per day Explorer.exe hogs the CPU to 99%. I can only stop it by rebooting. It has started doing so only the last two weeks or so. I use Windows XP Pro, Norton Security, Stopzilla, Counterspy, Microsoft anti spyware, Norton Ghost, Retrospect Express for my backup drive. I have a Pentium 4 2.25 Ghz, 1.5 Gb memory, Nvidia graphic card. I have searched Microsoft Knowledge Base as well as Google groups and have found no answers.
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Aug 10, 2007
Back up Hard Drive into mine as he wanted to reformat and install OS. back up successfull, i took his hdd and put it back on his own motherboard to format and install an OS. As i on the switch, a burnt smell from the power supply reached my nose. the pc did not start at all.My PC's power supply is 450watt and my frend's PC's power supply that was burnt was 350 watt. Why did the power supply burn?
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Apr 16, 2005
I use an Acer Veriton 7200D using Windows XP Professional SP1, bought a Labtec USB Webcam and installed it, it works and I thought everything was fine until I noticed all the icons on the sys tray have disappeared, the only one left was the Labtec camera icon.Second thing I noticed was when I want to see MY COMPUTER, it shows up nothing, the only thing showing was a torch saying "searching", so I deinstalled the whole thing and get system retore to get my icon and MY COMPUTER back.I then installed the camera on my daughter's machine which uses WIndows XP home and it was all right.
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Sep 20, 2008
I had a windows auto update shield icon appear I clicked it and downloaded the update. after it downloaded it said I needed to restart computer..click here. I did and my computer would not restart or start black screen would click down seconds and try again but it would not start. Im'SURE the update caused this, as I have not done any other thing to cause it.I had to use system recover and LOST everthing and now I can't get back online till Monday I need a internet tech to come out because I can't get back on.
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Oct 12, 2007
This is my first time posting on this forum. Im at my last resort. On Wednesday, Oct.10, 2007 windows did an automatic update that contained something called Software Distribution System 3.0. This update has killed my computer. The computer will only work properly in safe mode. I tried to do a system restore but my computer gives a message Cannot restore to specified date, No changes have been made.
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Aug 12, 2002
Windows seem to have a REALLY big problem when it comes to reading AVI files. It seems that when you click on an AVI file in explorer, it'll try to read the entire AVI file to determine the width,height, etc. of the AVI file this is displayed in the Properties window. Now the problem with Windows is that if you have a broken/not fully downloaded AVI file that doesnt contain this info, Windows will scan the entire AVI file trying to figure out all these properties which in the process will probably cause 100% CPU usage and heavy memory usage.
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Mar 12, 2008
When saving a jpg image in Firefox, Firefox crashes and closes without warning. When viewing a folder full of pictures in Windows Explorer, Explorer crashes and closes in about 10 seconds (it varies). This is even when viewing the files without thumbnails (Detailed list view). I have removed Thumbs.db from this folder. I have run chkdsk /F on all partitions in my computer. This folder that is causing the Explorer crash is on a FAT32 partition. chkdsk found no errors on the FAT32 partition, but fixed something in the NTFS partition.
Even though only one folder seems to be causing Explorer to crash, it seems that no matter where I save images in Firefox, Firefox still crashes. I scanned for viruses a bit. I ran Free AVG on the entire computer. I also ran Trend Micro Housecall from the browser. No threats were found. I am using Windows XP with Service Pack 2 and all the latest updates on a Gateway MT3419 laptop.
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Apr 21, 2009
I have windows XP, and a dell insiprion 6000. The last three times I have ran a defraged my hard drive it has become bad. After running my computer would act normal untill i shut it off, then windows xp would not load again. I get a blank screen with a blinking dash in the top left of the screen. They have been under replaced for free by seagate so i am wondering. Have i had bad luck with hard drives or could there be a problem with other parts of my computer?
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Dec 9, 2005
Outlook 2003 has been crashing on me, sometimes immediately, sometimes after a few minutes, sometimes when I try to drag a message to a folder... I get the "has encounterd an error and needs to close" popup, and can't do anything with the program, so I hit send report. If I have "restart Outlook 2003" checked, it crashes again immediatly upon opening, if I don't, and wait a little while to open it again, it will open, and download my mail, but then as soon as I try to do something, like delete an email or something, it crashes again. IE "soft-crashes" almost immediately every time I open the browser - by this I mean, I get the "has encountered an error and needs to close" popup, but I found that if i just drag the box down to the bottom off the screen, I can continue to browse just fine.
The details of the error report from the crash popup for explorer are:
AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: wininet.dll
ModVer: 6.0.2900.2753 Offset: 0001b810
technical details won't let me copy & paste it here. I found the administrative tools place to view events, this is what I see for the IE crashes: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module wininet.dll, version 6.0.2900.2753, fault address 0x0001b810.............
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Mar 26, 2007
my 3 years old HP AMD 2.0 GHz laptop (Windows Home SP1, updated to SP2 and relatively well updated with security updates) suddenly crashed with a blue screen then could no longer boot up. I then successfully used the four "System Restore" CDs (that initially came with the laptop) to reinstall Windows XP Home SP1 (wiping out all files on the hard disk). I also installed Microsoft Office 2003, and downloaded and installed Mozilla Firefox and AdAware. The laptop then ran fine for a while, until I used Windows Update to install about 70 of the Important Updates recommended by Windows Update. Soon after, while surfing the internet, the laptop's fan got into high gear mode blowing much hot air, then I got the dreaded Blue Screen, and the laptop crashed and rebooted. All processes got started fine, and after a couple of minutes, total CPU usage settled down to around 1%, with the System Idle Process taking up 99% CPU. This time, I immediately started Task Manager to display all processes and their CPU usage.
With no application running, I kept watching for at least another 5 minutes, and saw a svchost.exe process suddenly appearing at the top of Task Manger's process list (ordered by CPU usage), hogging 98% of CPU usage, and driving the CPU hard into being overheated and another blue screen crash. After some searching and reading, I tried to download and run the recommended "Notebook Hardware Control" (NHC) program, and set the CPU Clock to "Maximum Battery" (for both battery and plugged in power) in the hope of slowing down the CPU Clock and avoiding overheating, and this did not help either. I then rebooted, and watched for this svchost.exe rogue to appear, and saw that the CPU temperature (as displayed by NHC) climbed quickly from 40 degrees C, to 50, then 60, then 75 - but when I then hastily used Task Manager's "End Process" command to kill the offending svchost.exe process, System Idle Process reclaimed 94% of CPU time, the CPU temperature quickly dropped back down eventually to around 40 degrees, and the laptop kept working fine without this svchost.exe system process. The problem is that this occurs regularly while I am using the laptop, and I cannot always react quickly enough to NHC's warning about rising CPU temperature in order to kill the svchost.exe, and therefore would get a crash every 15 or 20 minutes, interrupting my work. Is there any solution I can try?
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Feb 1, 2007
I currently have a video on my disk in a folder (yes I needed to specify this ). My problem happens when I go into this folder: windows hangs, and when I hit CTRL + ALT + DEL I see drwtsn.exe running. When I close it down exporer just restarts. This problem happens with no other video file I have. I have tried: renaming the video and the folder (done quickly before windows freezes) aswell as placing the file on another partition (though I can't do this because windows hangs when I try to move it).
I have a 'clean' computer meaning it's always kept free of viruses, spyware, adaware and all my security programs are updated and executed regularly. This problem is pretty annoying as there are other files in this folder that I can't always access in time!
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