Restart Fails / Hangs On Shut Down
Apr 17, 2006
Recently my PC stopped restarting properly.If I choose restart it takes longer than usual, then windows shuts down, leaving the hard drive light on, then nothing. It just hangs there. I end up forcing shut down.It simply never tries to startup again. If I choose "shut down" everything goes OK, PC shuts off normally.I've heard that a friend had the same problem with an older PC (Mines 6yrs old) and he said he replaced the battery and the problem stopped.
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Sep 16, 2006
I recently re-installed windows XP Pro after a clean format. I backed up all drivers from my system32 folder and used them to make sure that all drivers would still be there after the reinstall. I still have all the same programs installed (McAfee AV, ZoneAlarm Personal, Spybot, and Ad-Aware) but now when I log off I simply get the windows xp logo on the blue background screen. (The Saving Your settings, Logging, off, Windows is shutting down dialoge does not occur) I have made no hardware changes. I must also note that this does not happen all of the time, but it also isn't happening with any discernable pattern, so it's hard to narrow down what may be the cause
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Aug 19, 2006
When I try to shut down or Restart my PC it hangs when it gets to the Windows is Shutting Down page & just stays there,wont go any further, the only things Ive done has been to install the latest Windows Updates which included Windows SP 2 (I have Windows updates turned on so they automatically update) & install I Tunes,
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Aug 23, 2005
I have an ASUS A7N8X E-deluxe motherboard running Windows XP pro fully updated, SP2, etc. and I am wondering why it hangs when I shut it down. It doesn't do it all the time, but most of the time. I have even tried to log off first, and it still hangs. Any ideas on how to start figuring out what causes this.
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Mar 16, 2005
My new computer, running XP SP2, generally works fine. However, 9 times out of 10, when I try to log off or shut down at the end of the day, nothing happens. I've trying all the different ways of shutting down I know of (Task Manager, Start Bar, etc.), but nothing has any effect. I can only turn off the computer by manually hitting the power button.
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Jan 4, 2007
When I try to turn off or restart Windows XP, it hangs at the "Windows is shutting down" screen. I have rebooted in safe mode and was able to restart in safe mode. I have tried system restore and run the check disk utility without success. I checked the Event Viewer and saw 2 recurring warnings from EvntAgnt. The first is event 1003 and the second is event 1015. I have also run the free TweakNow and Eusing registry cleaners.
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Apr 14, 2008
I read almost all those topic about xp reboot but it didn't helped.I have got windows Xp.When I work for something the mouse stops somewhere.And the computer will be started.
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Mar 17, 2006
it will shut off and restart itself. He claims that this has been happening close to when he received it. We had no real proof of it restarting until last night when he was actually using it and it restarted before his eyes. He is running Windows XP MCE 2005.
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Apr 22, 2007
Son's Dell 2600--3 yrs old has just crashed. Disk was fairly full (lots of music, plus recent I-pod video converter installed). Right before this happened, I did routine virus, adware scans then error check. During error check, the computer shut down and blue screen came up saying "problem has been detected and windows has been shut down to prevent damage." It goes on to say if this is the first time restart (same thing happened) and if not to disable/uninstall antivirus, etc (impossible if I can't get computer to start normally) and to run chkdsk. There is a STOP message: STOP: 0x00000024 (0x001901FF, 0x82B97920, 0xc0000102, 0x00000000). The second of those four sets of numbers changes with each restart. After restarting, I am given options to go into safe mode, last known good config., etc. All end up with the same blue screen and message. I have searched google high and low yesterday and today, tried various things, tried Win XP CD (goes right back to options for safe mode, etc.).
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Jan 6, 2009
when ever i turn on/ restart/ start my laptop after hibernate , the PC just hangs if and only if the internet connection is on. So i have to power down my laptop, switch off internet, restart for normal working.I am able to login into my account, i see the desktop, and then the system freezes.There are no icons in the system tray except time. when i move my cursor over the system tray or taskbar, i get a busy hourglass symbol
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Apr 17, 2007
Working on a laptop for one of my friends, and came across few problems I couldn't fix.When attempting to properly shutdown or restart, xp (SP2) hangs on "Saving your settings"I searched this problem and found many similar problems, but no fixes.Most sites/forums reffered the problems to SP1.When turning on the computer, after login, it hangs, then crashes (taskbar dissapears as well as desktop icons)My quickfix i've been using while removing the viruses/spyware from the machine is kill explorer.exe and restart it, this crashes many services (and viruses) that were running on the machine.it starts fine in safemode, but still doesn't restart/shutdown and I don't know how to fix it in safemode anyways.The computer is fully updated XP SP2.
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Apr 5, 2006
PC has rebooted perfectly until yesterday. When I go thru the restart computer process. it will stall at the startup p.o.s.t screen. I can shut it down with the shutdown computer process and it powers off. I wait a few seconds, then power back on and it will boot into Windows perfectly.It just will not go thru the restart process. Power off and power on, it will bootup normally.
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Dec 10, 2004
My computer shutdown and on boot up it hangs at the black screen showing the white bar at the bottom. I have Windows 98 and 2000 on my computer and neither will boot up from C:, CDROM, or StartUp/BootUp disks. When I try to boot up from the Windows 2000 boot up disk it sometimes will not get passed the blue screen showing 'Windows 2000 setup. Once or twice it has shown some functions in the bar at the bottom of the page. I have tried to boot up using Windows 98 start up disk but most times it hangs at C:. Last night it did open Windows 98 but would not let me reinstall 2000 or do a repair. It now is hanging in both OS. I am told it could be my memory...but how do I check? Upon start up my memory check shows all is okay. I have ran the utility disk for my hard drive and it says all is okay. Before I invest in new memory is there anything else I should check or try? My computer is older and the memory is quite expensive.
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Oct 8, 2010
My intellimouse works correctly for awhile then double click fails. When this occurs the mouse control panel fails to open. Shutting down and restart corrects the problem-but only for awhile and then the same thing happens over again. I reloaded software to no avail. any help?
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Jul 23, 2008
i have a HP Pavilion laptop [dv5117ci] with factory load XP Pro SP2and factory restore discs. the system became corrupted by a failed Win update.
it had multiple files showing bad, so rather than chase them one at a time for an unknowable number of days, I decided to create a new directory and install fresh copy of WinXP Pro
That looked like it was going to work but after being up on the initial boot, wobbly, for about 45 minutes, something caused a freeze, and I was toasted after that. Same routine again: bootup, get error "Windows failed to start because the following file is missing or corrupt"
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Sep 24, 2009
All of a sudden, in the last couple of days, I find that I have to go through my Start>Turn off Computer > Restart twice in order for the computer to restart. Unfortunately, I've made a LOT of changes in the past few days (new programs, a system restore, windows registry cleanup, startup configuration changes, etc.) so I have no idea what caused this.
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May 4, 2007
I am working on a friends computer running XP PRO. When shutting down ie, clicking the Turn Off button, Windows always reboots as if Restart was selected.
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Aug 28, 2008
I'm running Windows XP Pro SP2 and wanted to upgrade to the SP3 that's out. It showed up in Auto Updates, and I ran the install, but it failed. The system still runs ok, but I can't figure out how to get past the error. It tries to install the update KB946648, but fails with an access denied error. The SP3 install then back everything out and quits. How do I get past this error? I checked my update history, and it says that update KB946648 is already installed. Additional info: Tried running the update without the ZoneAlarm Fire wall off and Windows firewall on I also have Norton's AV. Any possibility of a conflict with one of these
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Apr 15, 2005
I was given an old Gateway laptop computer with a 400 MHz Pentium processor and 256 kb of RAM, running Windows 98SE. I decided to upgrade it to Windows XP Home. The upgrade starts out fine, it checks the system, gives no error messages, and then begins to copy files. The hard drive and CD indicator lights flicker to indicate files are being copied, and there's the dotted scroll bar that scrolls from left to right on the screen to show you that there's activity going on. the hard drive and CD indicator lights stop flickering, it seems that files are no longer being copied from the CD to the hard drive. However, the dotted scroll bar on the screen keeps on scrolling from left to right. I have left it doing this for several hours; that scroll bar keeps on scrolling, but the installation process stops. The system doesn't hang, the file copying just stops. Win XP is never installed, and after reboot it reverts back to Win 98SE.
Instead of an upgrade, I tried wiping the hard drive, reformatting, and doing a clean install of XP, but it doesn't help. It gets to the same point in the setup, and just stops copying files. No error messages or any indication that anything is wrong. I have tried installing Win XP on at least 10 different occasions, but no success.
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Jan 11, 2005
Sequence of events: Win XP Home SP 0 problem began with spyware, which I removed [ using spybot 1.3, ad-aware SE, HiJackThis 1.99, CWShredder, About:buster I tried to update to SP1, from the Windows update site, as well as from a Win XP SP1 update disk, but received an error. In Event Viewer, Windows Update Agent, Event ID 20, so I renamed C:Windowssystem32catroot2 to c:windowssystem32old_catroot2, & retried the SP1 installation. Re-ran SP1 setup / installation, which results in this error: Service Pack 1 Setup Error The file c:program filescommon filessystemole dbmsdasql.dll is open or in use by another program.Start > run > javascript:navigator.appMinorVersion results: Q823353;Q832894;Q867801
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Aug 24, 2005
When using "backup" it fails if the shadow copy option is ticked. I'm using XP SP2.
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Jul 19, 2008
I'm running windows XP a dell desktop that's a few years old. I was away from home for six months, and before i left i powered my computer down--and now that i'm home, it fails to boot. When i power it on, a few seconds after it will begin to continually beep. they're long, but spaced apart.. after a while, it will just hold the beep as a solid tone. It will normally get loading screen of windows XP (the black one that has the bar and shows the windows logo), and that's when the screen will just go blank and it holds the beep.
I don't get any errors or messages during the startup, and if i enter the bios settings as it's beginning to boot, it will not begin to beep or turn off.
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Apr 26, 2008
I am a new user to this site and I am moderately computer literate and have a basic knowledge of my system.
It's a Gateway PC running on Windows XP with a Pentium 4 Processor, as for the base specs I'm not quite sure, but I know they are lower than my laptops specs are.Just today when I got home from work my parents had started to worry about the PC, they would start it up and then wait for it to boot as usual, but this time it started to turn on and wouldn't do anything from there, it would just sit at the loading screen and not even get to the loading bar or welcome screen it's self.So I tried a couple of reboots to see if that would help and it did not, so I picked up my OS install disc to force a reboot or to repair the system, I can restart it but it does the same thing even with the OS disc inside the tower, it doesn't even read it at all.I'm not too sure what else to do at this point, if there are any other suggestions please provide them, if you have further questions to ask me, I'll try and answer them to the best of my ability.
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Apr 10, 2008
I'm currently trying to install a fresh copy of windows xp. everything goes smooth until windows enters its setup and the computer stalls at "approximate Time Remaining: 39 Minutes" then turns completely off. It did this to me the last time i reinstalled windows but removing one of my sticks of ram fixed it. This time that hasnt worked nor swapping out any pieces, only ones i havent are my hd, mb, and psu. No error is displayed before shutting off.
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Sep 1, 2010
Hello, I have a very screwed up Win XP computer and am trying to reinstall XP from the CD. I changed the boot order to boot from CD and everything goes fine, files load etc. It asks a few questions during the loading which I answer and all goes fine. Then after it loads the files it finally asks 'are you sure you want to proceed' but at that point everything USB fails including the keyboard, so I can't tell it Yes to proceed. There is no other port to plug in an input device other than the 6 usb ports. Is there a way to get around this?
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Oct 13, 2006
Somehow or other I've deleted two DLLs that prevent Windows XP from booting up.These are ODBC32.DLL and MSGINA.DLL - I get two seperate error messages saying they are missing and then the PC tries to reboot again.
I have tried booting in safe mode and get the same problem.I have a recovery CD but wish to avoid reinstalling windows and all that entails. I have found reference and source elsewhere to booting from startup floppy discs but have no access to a PC with a disc drive to create them.Is it possible to create a boot CD for windows XP or can anyone suggest another solution?
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Aug 9, 2005
Is there some way to understand what fails and why xp hang up on the latest closing screenù?
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Dec 26, 2006
I have tried to use the Remote Assistance facility between two Virtual PCs. Both the virtual PCs can connnect & share files - indeed the remote desktop facility works well. Both are set up in a peer-to-peer setup. When I try a remote assistance, the expert computer tries to log in using the HelpAssistant account - but fails. (The remote assistance request is a file placed in a shared folder.) The expert machine waits on a response from the novice (the novice machine doesn't show any please connect dialog boxes) befor eautomatically closing the connection.
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Aug 1, 2007
I have a peculiar problem. I can download windows updates, But the installation fails. I did everything what i could do. But no success. I am using IE 7 with Norton internet security suite 2007 (Automatic windows update option enabled in it).
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Jul 15, 2008
Installing either Windows 2000 SP4 or SP3 on my Windows 2000 SP2 pc results in error that the Windows Installer is not digitally signed. Clicking the "OK" button results in "An unexpected error occured" and the setup fails. Thinking maybe it's an oudated Windows Installer - "Msiexec.exe" is the cause, installing Windows Installer 3.1 Redistributable (v2) results in error saying it needs SP3 and thus also fails. Downloading from Microsoft SP4, SP3 sites, saving it on my pc and then executing them results in "SP4 (or SP3) Setup determined that the following downloaded SP4 (or SP3) files are corrupt"- showing a whole list of of them.
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Nov 6, 2008
I recently went to upgrade my computer and it keeps failing when it comes to the following updates:These are all windows media player related (going by the update description) and i tried reinstalling the media player with no joy.My system is Lenovo T60centrino duo 1.83 GHz504MB RamWindows XP with service pack 3. Any info would be great. The updates installed fine on my other computers so I'm not sure what the problems are. I have searched the web and not found a similar situation anywhere...
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