Try To Shut Down Or Restart My PC It Hangs
Aug 19, 2006
When I try to shut down or Restart my PC it hangs when it gets to the Windows is Shutting Down page & just stays there,wont go any further, the only things Ive done has been to install the latest Windows Updates which included Windows SP 2 (I have Windows updates turned on so they automatically update) & install I Tunes,
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Sep 16, 2006
I recently re-installed windows XP Pro after a clean format. I backed up all drivers from my system32 folder and used them to make sure that all drivers would still be there after the reinstall. I still have all the same programs installed (McAfee AV, ZoneAlarm Personal, Spybot, and Ad-Aware) but now when I log off I simply get the windows xp logo on the blue background screen. (The Saving Your settings, Logging, off, Windows is shutting down dialoge does not occur) I have made no hardware changes. I must also note that this does not happen all of the time, but it also isn't happening with any discernable pattern, so it's hard to narrow down what may be the cause
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Apr 17, 2006
Recently my PC stopped restarting properly.If I choose restart it takes longer than usual, then windows shuts down, leaving the hard drive light on, then nothing. It just hangs there. I end up forcing shut down.It simply never tries to startup again. If I choose "shut down" everything goes OK, PC shuts off normally.I've heard that a friend had the same problem with an older PC (Mines 6yrs old) and he said he replaced the battery and the problem stopped.
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Aug 23, 2005
I have an ASUS A7N8X E-deluxe motherboard running Windows XP pro fully updated, SP2, etc. and I am wondering why it hangs when I shut it down. It doesn't do it all the time, but most of the time. I have even tried to log off first, and it still hangs. Any ideas on how to start figuring out what causes this.
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Mar 16, 2005
My new computer, running XP SP2, generally works fine. However, 9 times out of 10, when I try to log off or shut down at the end of the day, nothing happens. I've trying all the different ways of shutting down I know of (Task Manager, Start Bar, etc.), but nothing has any effect. I can only turn off the computer by manually hitting the power button.
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Jan 4, 2007
When I try to turn off or restart Windows XP, it hangs at the "Windows is shutting down" screen. I have rebooted in safe mode and was able to restart in safe mode. I have tried system restore and run the check disk utility without success. I checked the Event Viewer and saw 2 recurring warnings from EvntAgnt. The first is event 1003 and the second is event 1015. I have also run the free TweakNow and Eusing registry cleaners.
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Apr 14, 2008
I read almost all those topic about xp reboot but it didn't helped.I have got windows Xp.When I work for something the mouse stops somewhere.And the computer will be started.
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Mar 17, 2006
it will shut off and restart itself. He claims that this has been happening close to when he received it. We had no real proof of it restarting until last night when he was actually using it and it restarted before his eyes. He is running Windows XP MCE 2005.
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Apr 22, 2007
Son's Dell 2600--3 yrs old has just crashed. Disk was fairly full (lots of music, plus recent I-pod video converter installed). Right before this happened, I did routine virus, adware scans then error check. During error check, the computer shut down and blue screen came up saying "problem has been detected and windows has been shut down to prevent damage." It goes on to say if this is the first time restart (same thing happened) and if not to disable/uninstall antivirus, etc (impossible if I can't get computer to start normally) and to run chkdsk. There is a STOP message: STOP: 0x00000024 (0x001901FF, 0x82B97920, 0xc0000102, 0x00000000). The second of those four sets of numbers changes with each restart. After restarting, I am given options to go into safe mode, last known good config., etc. All end up with the same blue screen and message. I have searched google high and low yesterday and today, tried various things, tried Win XP CD (goes right back to options for safe mode, etc.).
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Jan 6, 2009
when ever i turn on/ restart/ start my laptop after hibernate , the PC just hangs if and only if the internet connection is on. So i have to power down my laptop, switch off internet, restart for normal working.I am able to login into my account, i see the desktop, and then the system freezes.There are no icons in the system tray except time. when i move my cursor over the system tray or taskbar, i get a busy hourglass symbol
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Apr 17, 2007
Working on a laptop for one of my friends, and came across few problems I couldn't fix.When attempting to properly shutdown or restart, xp (SP2) hangs on "Saving your settings"I searched this problem and found many similar problems, but no fixes.Most sites/forums reffered the problems to SP1.When turning on the computer, after login, it hangs, then crashes (taskbar dissapears as well as desktop icons)My quickfix i've been using while removing the viruses/spyware from the machine is kill explorer.exe and restart it, this crashes many services (and viruses) that were running on the machine.it starts fine in safemode, but still doesn't restart/shutdown and I don't know how to fix it in safemode anyways.The computer is fully updated XP SP2.
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Apr 5, 2006
PC has rebooted perfectly until yesterday. When I go thru the restart computer process. it will stall at the startup p.o.s.t screen. I can shut it down with the shutdown computer process and it powers off. I wait a few seconds, then power back on and it will boot into Windows perfectly.It just will not go thru the restart process. Power off and power on, it will bootup normally.
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Dec 10, 2004
My computer shutdown and on boot up it hangs at the black screen showing the white bar at the bottom. I have Windows 98 and 2000 on my computer and neither will boot up from C:, CDROM, or StartUp/BootUp disks. When I try to boot up from the Windows 2000 boot up disk it sometimes will not get passed the blue screen showing 'Windows 2000 setup. Once or twice it has shown some functions in the bar at the bottom of the page. I have tried to boot up using Windows 98 start up disk but most times it hangs at C:. Last night it did open Windows 98 but would not let me reinstall 2000 or do a repair. It now is hanging in both OS. I am told it could be my memory...but how do I check? Upon start up my memory check shows all is okay. I have ran the utility disk for my hard drive and it says all is okay. Before I invest in new memory is there anything else I should check or try? My computer is older and the memory is quite expensive.
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Sep 24, 2009
All of a sudden, in the last couple of days, I find that I have to go through my Start>Turn off Computer > Restart twice in order for the computer to restart. Unfortunately, I've made a LOT of changes in the past few days (new programs, a system restore, windows registry cleanup, startup configuration changes, etc.) so I have no idea what caused this.
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May 4, 2007
I am working on a friends computer running XP PRO. When shutting down ie, clicking the Turn Off button, Windows always reboots as if Restart was selected.
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Aug 13, 2009
I have searched around a bit to see if others have ran into this problem, but I have had no luck so far. When I start my computer, it pops up with the standard menu it uses when an OS error has caused a restart. I can't get it too load windows using safe mode, last known good configuration, or normal mode. I never even see the windows loading screen, it restarts immediately.
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Oct 7, 2007
Whenever I try to shut down, I get a couple of End Now messages, these are usually msnmsg.exe and explorer.exe. I'm running Windows XP Media Centre Edition.
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Jul 24, 2005
Just did a new install of Windows XP, which does not shut down properly when I either Turn Off the Computer or Restart.
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Apr 29, 2006
When i try and shut down py PC, it will not shut down? i can hibernate the PC but can not Shut down or log off?
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Feb 17, 2007
I have always shut down my pcs at the end of the day, assuming it saved household electric bills etc. However on my new Vista machine it actually says not to..just to let it go into sleep mode as it's better for it.Ok I can leave that one.. but should I also be leaving my XP pc and lap tops running and if so why? My main Xp computer is getting on a bit (3 years old and pretty full but runs my router ok) so I want to treat it.
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Mar 7, 2005
Just set up my daughter's Dell w/Home XP fp2 machine and notice I get a message "rundll32.exe shutting down" when I try to shut down machine. I ran ADAWARE spyware removal and it removes two files that are listed as MALWARE. WindowsSystem32a EXE and Windowssystem32Bridge.dll. If I remove them then I get a notice on startup that it can't find Windowssys32ride.dll.
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Nov 13, 2007
I decided to use a computer at an Elementary school I work at in Japan. I switched it on and then checked my email and surfed the web. I decided to shut down the computer after I finished. The next day a teacher says do not shut down the computer because last night teachers could not use the computer. Is this just a security reason once you shut down you can't use the computer again for that day? I always thought it was simply reenter the password and reconnect to the internet again to use the computer again.
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Sep 30, 2005
my winXP can be shut down must click twice the "shut down" botton
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Nov 9, 2007
For the last couple of days my XP system will not shut down. It gets to the Windows Is Shutting Down stage and hangs, I waited for over an hour but it stays the same.I tried to use the System Restore to go back a few days but this will not work either.I've added nothing nor changed anything on the system.
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Mar 7, 2005
I just built a new computer and installed windows xp home sp2 oem and even without anything else unstalled the computer will not fully shut down it gets to the windows is shutting down screen and then it just sits there until you hold in the power button. Let me know what else you need to know.
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Jul 17, 2005
A friend has XP home.Every time he tries to shutdown it goes to the windows is shutting down but never shuts down.
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Jan 26, 2008
When I try to shut down my computer start turnoff computer turn off, nothing happens. I have to shut it down by holding the power button until it shuts down.
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Sep 11, 2007
Every now and then when starting my pc (WinXP), it seems to enter a hanging mode. I know when the problem is occurring because the sound card icon doesn't show on the task bar.I don't know if all programs are non-functioning, but the internet connection and the sound card are not only when this occurs. The main problem: the pc will not shutdown. Bringing up the task manager won't work either, leaving me no choice but to shut off the pc via surge switch. What can cause this problem?
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Jul 9, 2010
This is driving me nuts . I cannot shut down my pc using the conventional manner (start>turn off computer> turn off) when i do that it just restarts and i have to use the power switch to shut it down. Using xp home.
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Apr 24, 2006
I have an Alienware Sentia laptop with a 1.8Ghz processor, 1Gb RAM running XP Sp-2 It has AVG Firewall & Virus guard & I regularly run Spybot Search & Destroy. It starts up quickly & runs fast, I love it. until it's time to shut down. After clicking the red Shutdown button it takes nearly 90 seconds before the lights actually all go out. The screen does it's "windows is shutting down" bit & then goes black but the green LED for disc activity continues for 30-40 seconds which seems an age when you're just stood waiting for it.Anyone any ideas to speed it up? Or know why it does it (I won't mind so much if I know why) I'm sure it wasn't this slow for the first few months.
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Jul 29, 2005
When I shot down the computer, it takes at least 5 to 8 min. What I can do ?
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