System Will Not Shut Down
Nov 9, 2007
For the last couple of days my XP system will not shut down. It gets to the Windows Is Shutting Down stage and hangs, I waited for over an hour but it stays the same.I tried to use the System Restore to go back a few days but this will not work either.I've added nothing nor changed anything on the system.
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Oct 18, 2004
One of the most common XP topic concerns shut-down or power-down issues. The solution can be as simple as going into Power Options in Control Panel and changing the "When I Press The Power Button" setting to: "shut down" or so complex that it simply can't be identified. Sometimes it's a third party product causing a reboot at Shutdown (ie, Roxio CD 5.0 - and there is a fix). Unquestionably, one of the best sites for coverage of this topic is at AUMHA.ORG. I have taken the liberty of pasting the comprehensive information they provide below. Please take the time to locate your specific problem and read their suggested fix. If you still have questions, then by all means post them in the General Questions Forum.
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Sep 25, 2008
Over the last two weeks, my XP started to take longer and longer to shut down. Now, it doesn't and I have to manually press the startup/shut down button.
XP is 2002 version; SP ;, 2.3 GHz CPU; 2.29 GHz and 0.99 GB RAM.My virus/security suite is Zone Alarm.I tried to use System Restore and though it does shut and restart the computer, system restore tells me it could not restore the computer.
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Jul 9, 2010
This is driving me nuts . I cannot shut down my pc using the conventional manner (start>turn off computer> turn off) when i do that it just restarts and i have to use the power switch to shut it down. Using xp home.
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Jan 10, 2007
Windows won't shut down. After saving it just sits there. I have to cut the power.
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Nov 13, 2006
I have xp sp2 installed in my personal computer when i shut down the operating system it asks me to end explorer.exe if i do not press end now it keeps on showing the message and do not shut down. it shows the same message to ccapp.exe but it is able to end the process but it is not the same with explorer.exe most of the time i have to manually end the process to shut down my system.
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Jan 7, 2005
i think i have some kind of bug on my system 'coz while i'm playin in internet suddenly the game closes in few minutes, i've checked in the eventfinder n' i get this, this "thing" happened many but ... many times!!! since 01-01-05 12:26:37 pm bolivian timeTipo de suceso:Error Origen del suceso:ESENT Categorí¡ del suceso:Registro y recuperació® Id. suceso:494 Fecha:07/01/2005 Hora:10:01:47 a.m.
Usuario:No disponible
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Oct 17, 2006
Looking for a utility that will automatically shut off the PC at say 10:00PM. And can not be overridden by switching users or rebooting. My wifes son My step-son has a habit of staying up till 3am chatting completely forgetting about needing to be up in 3 hours for school. I've looked at some software available and am not convinced that he could beat the system by just switching accounts. Maybe something that would only shut down selected programs AIM My Space and the like.
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Feb 23, 2006
I'm posting this for a friend whose computer was working fine then out of nowhere it's been getting a msg smss.exe has encountered a problem this system is shutting down please save all files and log off and it says something about a windows NT/admin then a bunch of other stuff that he can't make out fast enough then after 60 seconds the computer reboots he's running windows XP pro sp1 512mb of ram no sp800mhz Intel cpu 40gb maxtor hard drive.
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Apr 13, 2006
I havent a clue what the problem can be. I went downstairs for 5-10 minutes after recently starting up my pc came back to the pc completely shut off. It seems to do it either sporadically when im away from it or using it for long periods of time. I recently installed a brand new power supply Ultra 400 watts ATX power supply. It seems to be getting worse with time. Im currently running disk defragmenter hoping this issue can be resolved soon. I have a bad feeling it may be my motherboard
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Aug 30, 2007
About 3 days ago, I was on my computer and then it just automatically shut off, then went to a blue screen. I don't quite remember what the blue screen said, but it mention something about disabling BIOS and disableing/removing any new software I had downloaded. I didn't download ANY new software, and I dont really know much about computers, therefore don't know what to do about the BIOs. It also did mention something about disabling caching as well. I thought this was a one time thing, so I booted up my computer again, and it happened at 14 minutes later, and then again and again. I tried doing a last known good configuration while booting up the computer, but than a bigger problem started. My mouse stopped working. It's a wireless Microsoft mouse, and I used the other one that I had, and that didn't work either. It seemed that the adapter didn't want to connect with the mouse, therefore just sat there with the light blinking.
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Dec 23, 2005
system is restarting automatically during the boot process. An error message is flashed briefly before it restarts: "A problem has been detected and windows has been shut down to prevent damage to your computer. "If this is the first time you've seen this stop error screen, restart your computer.If this screen appears again, follow these steps:"Run a system diagnostic utility suppied by your hardware manufacturer. In particular run a memory check, and check for faulty or mismatched memory. .
Try changing video adapters"Disable or remove any newly installed hardware and drivers. Disable or remove any newly installed software. If you need to use safe mode to remove components, restart your computer, press F8 to select Advanced startup options, and then select safe mode."Technical information: STOP: 0x0000007F (0x00000008, 0x80042000, 0x00000000, 0x00000000)"
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Apr 16, 2007
Im running Windows XP SP2 On a AMD Athlon 64 bit 3400Mhz Processor with a gig of ram. When i insert any disc into either the cd writer or dvd writer i get the blue screen of death saying the pc has been shut down to prevent damage to your computer. this one id doing my head right in
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Sep 12, 2005
Ok I'm getting this message now saying that something called lsass.exe is causing my pc to just shutdown while I'm right in the middle of something. And, earlier today I deleted some registries by mistake and computer just went haywire. I think for the most part I got them fixed but now pc freezes up and some sites take forever for me to load or certain programs like musicmatch radio and mtv.com.
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Apr 4, 2005
I've got a Toshiba Satellite A40 laptop. I've had it for a year and haven't had any problems with it, but lately, when I try to shut it down through the start menu, it will shut everything down, log out, go to the welcome screen all like its supposed to. When it gets to the blue welcome screen, however, it will say something along the lines of "Shutting down system (or Windows or something) and it'll just hang there forever. Once I forgot about it and returned in about an hour to find it still stuck in that screen, one that it should only display for a few seconds. I'm clean on the HJT log and virus-free
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Apr 26, 2006
i want to restore my laptop. had restore turned on until about 3 weeks ago shut it off. question:if you shut off restore does it still keep the last restore points? and is there a way to restore in safe mode (cant boot in reg mode) if restore is shut of. when i try and turn on sys restore in safe mode it say "i cant"
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Feb 12, 2006
i do scans quite a bit and delete alot of things everytime. there is the msn spyware thing that keeps coming back after i delete that, as well as many other things i dont even know about. some of my devices just shut them selves down from time to time (mouse, scanner/printer, and otherthings i cant remember but the key board is fine) and after a few seconds turn back on. and the whole thing just crashes sometimes. i did that scan thing but im not sure if i did it right.
Logfile of HijackThis v1.99.1
Scan saved at 10:57:17 AM, on 13/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe.....
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Oct 7, 2007
Whenever I try to shut down, I get a couple of End Now messages, these are usually msnmsg.exe and explorer.exe. I'm running Windows XP Media Centre Edition.
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Jul 24, 2005
Just did a new install of Windows XP, which does not shut down properly when I either Turn Off the Computer or Restart.
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Apr 29, 2006
When i try and shut down py PC, it will not shut down? i can hibernate the PC but can not Shut down or log off?
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Feb 17, 2007
I have always shut down my pcs at the end of the day, assuming it saved household electric bills etc. However on my new Vista machine it actually says not to..just to let it go into sleep mode as it's better for it.Ok I can leave that one.. but should I also be leaving my XP pc and lap tops running and if so why? My main Xp computer is getting on a bit (3 years old and pretty full but runs my router ok) so I want to treat it.
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Mar 7, 2005
Just set up my daughter's Dell w/Home XP fp2 machine and notice I get a message "rundll32.exe shutting down" when I try to shut down machine. I ran ADAWARE spyware removal and it removes two files that are listed as MALWARE. WindowsSystem32a EXE and Windowssystem32Bridge.dll. If I remove them then I get a notice on startup that it can't find Windowssys32ride.dll.
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Nov 13, 2007
I decided to use a computer at an Elementary school I work at in Japan. I switched it on and then checked my email and surfed the web. I decided to shut down the computer after I finished. The next day a teacher says do not shut down the computer because last night teachers could not use the computer. Is this just a security reason once you shut down you can't use the computer again for that day? I always thought it was simply reenter the password and reconnect to the internet again to use the computer again.
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Sep 30, 2005
my winXP can be shut down must click twice the "shut down" botton
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Mar 7, 2005
I just built a new computer and installed windows xp home sp2 oem and even without anything else unstalled the computer will not fully shut down it gets to the windows is shutting down screen and then it just sits there until you hold in the power button. Let me know what else you need to know.
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Jul 17, 2005
A friend has XP home.Every time he tries to shutdown it goes to the windows is shutting down but never shuts down.
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Jan 26, 2008
When I try to shut down my computer start turnoff computer turn off, nothing happens. I have to shut it down by holding the power button until it shuts down.
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Sep 11, 2007
Every now and then when starting my pc (WinXP), it seems to enter a hanging mode. I know when the problem is occurring because the sound card icon doesn't show on the task bar.I don't know if all programs are non-functioning, but the internet connection and the sound card are not only when this occurs. The main problem: the pc will not shutdown. Bringing up the task manager won't work either, leaving me no choice but to shut off the pc via surge switch. What can cause this problem?
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Mar 16, 2005
My new computer, running XP SP2, generally works fine. However, 9 times out of 10, when I try to log off or shut down at the end of the day, nothing happens. I've trying all the different ways of shutting down I know of (Task Manager, Start Bar, etc.), but nothing has any effect. I can only turn off the computer by manually hitting the power button.
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Apr 24, 2006
I have an Alienware Sentia laptop with a 1.8Ghz processor, 1Gb RAM running XP Sp-2 It has AVG Firewall & Virus guard & I regularly run Spybot Search & Destroy. It starts up quickly & runs fast, I love it. until it's time to shut down. After clicking the red Shutdown button it takes nearly 90 seconds before the lights actually all go out. The screen does it's "windows is shutting down" bit & then goes black but the green LED for disc activity continues for 30-40 seconds which seems an age when you're just stood waiting for it.Anyone any ideas to speed it up? Or know why it does it (I won't mind so much if I know why) I'm sure it wasn't this slow for the first few months.
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Jul 29, 2005
When I shot down the computer, it takes at least 5 to 8 min. What I can do ?
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