Win 8.1 Crashing Whenever Install Incompatible Software
Mar 30, 2014
Last time it was a sound enhancer called SRS Audio Sandbox. That was one of at least 4 unrecoverable crashes I've had in the last 2 weeks. Usually when trying to, or after installing incompatible(which I didn't know until the crash) software. I've installed DFX Audio Enhancer successfully for a while until it starts to cripple my games' performance. Then I have to uninstall it. But at least this one doesn't cause an unrecoverable crash.
Why don't the Windows 8.1 recovery options work? I click on one of them and nothing happens, so I have to reinstall Windows 8.1 all over again.
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Aug 30, 2013
I'm having a problem with Windows 8.1 ...... I have got the MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD-WZT, downloaded it a second time to make sure it wasn't corrupt. I run the install, clean system, it goes through the install fine. When it gets to the first getting drivers ready screen, it's crashes with an IRQ error. Now this only happens on my computer, has installed fine on another test system. I'm running an Asrock X79 Extreme4-M mother board, with 32 gig 1866 ram, intel i7 3820, setting in the bios have been set to default UEFI. Windows 8 installs fine, but 8.1 crashes every time.
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Feb 6, 2013
I have windows 8 pro, my pc is very fast 4 gb ram dual core with very good graphics card, its a gaming pc.
I installed windows 8 and i mainly dj on it, so i run some programs (traktor pro) and even after closing them windows starts being so slow and sticky, windows explorer stops responding, start screen freezes etc...
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Sep 15, 2014
Last night I was playing League of Legends when I got a BSoD. I didn't think much of it, and just waited for my computer to restart. However, as it restarted, I saw that it was auto repairing and then diagnosing. After that it said auto repair failed, giving me the directory c:windowssystem32logfilessrtsrttrail.txt. I tried system refresh, which shoot me back system refresh failed straight away. The same happens with system restart, but it takes much longer for it to say the restart failed. I have no system restore points to choose from and I have no recovery disks as Windows 8 came preinstalled on the computer. I've troubledshooted for hours and come to opening SrtTrail.txt with the command prompt. It says:
Root cause found: The operating system version is incompatible with Startup Repair.
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Aug 9, 2013
I installed a pack of 10000 (ya) fonts. Now I can't change fonts on any program, when I use the drop down menu for fonts, the program just crashes.
I've tried just deleting fonts from my fonts folder but I get "insert font name here. cannot be deleted because it is in use."
I've gone into task manager and can't find any program that would be using these fonts.
I'll post my full task manager list in the following links below so you can see if you can find anything that could be using the fonts:
1. [URL] .....
2. [URL] .....
3. [URL] .....
4. [URL] .....
5. [URL] .....
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Oct 14, 2012
Recently I noticed when I go to use the search in Windows 8 it crashes after a few letters are typed and goes back to the start screen.
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Jul 15, 2014
my PC, where after a period of normal usage it slows down, losing responsiveness, starts to freeze and eventually crashes. While this happens, I can still see stuff on the screen, I can move my mouse around but nothing really responds to my input. After a minute or two, the PC just crashes (I've only got 1 BSOD so far, see attached).
I've run memtest86+, no errors. SSD toolbox says the drive is healthy. I've also reinstalled Windows 8 on my boot SSD, but the problem persists.
I'm running the following build as per TSG SysInfo:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 60704 MB, Free - 18340 MB; D: Total - 1012107 MB, Free - 650354 MB; E: Total - 51301 MB, Free - 19711 MB; F: Total - 128798 MB, Free - 18633 MB;
Motherboard: Gigabyte Technology Co., Ltd., PA65-UD3-B3
Antivirus: Windows Defender, Disabled
My list of components:
Crucial M4 64GB 64GB
GeIL Black Dragon GB38GB1333C9DC
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Dec 30, 2013
I am finding a problems with windows 8 when i start the computer it crashes and I get blue screen error my anti virus scanned everything it was clean no viruses or threats and when I restart my computer the screen freeze even my mouse cursor freezes and again i have to restart and updates are fully updated.
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Jul 31, 2014
I bought a new Lenovo Y510p laptop a few months back, and just last week I decided to transition from my old computer to this laptop. The OS was Windows 8 for the laptop, later upgraded to 8.1, and everything was fine until about three days later when suddenly I realized that whenever I went on Youtube or any website with flash-based content(using Chrome btw) AND games such as WoW they crashed.
I assumed it was a problem with the new 8.1 or something with updating the graphics drivers, so I decided to completely factory reset back to 8. Re-installed Chrome and my games, and it worked fine again for a day, then started to crash again. At that point I downgraded my windows 8 to windows 7. Re-installed everything again, but it still crashed. Can't play youtube, flash content, or any games(not even the pre-installed windows games like minesweeper, solitare, etc.).
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Sep 8, 2012
On a variety of sites -- YouTube, eBay, FoxNews.com, etc -- IE10 (the desktop, non-Metro version) crashes twice and then gives up, returning this error message:
"When a website causes a failure or crash, Internet Explorer attempts to restore the site. It stops after two tries to avoid an endless loop."
If you google that error, you get some MS suggestions on how to fix it in IE9. The auto fix doesn't run under Windows 8, and clearly doesn't apply anyway, and the manual suggestion to reset IE didn't work.
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Jun 27, 2014
Recently, my taskbar started doing a strange crashing/restarting thing. It disappears for a second, leaving behind the drop shadow, then restarts and works fine. Looks like this:
See the shadow line there?
I was able to duplicate it when I realized it would happen each time I opened an old program, but also happens at seemingly random times. Sometimes it takes just a second to reboot, other times it stays this way for a minute before returning.
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Jul 20, 2014
When I try to go PC settings then PC and devices and then PC info it crashes.
Here are my specs.
OS:Windows 8.1
CPU: Intel Core i7-4500U 1.8GHz with Turbo Boost up to 3.0GHz GPU:Intel HD 4400
RAM/Memory: 8 GB DDR3 L Memory.
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Sep 15, 2014
We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.
I have been working on parsing the WinDBG outputs, and finally got to:
Probably caused by : GenuineIntel
But before that, I see:
BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.
So we ran "dm log collector", the ZIP is attached.
p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.
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Jul 1, 2014
My new build with windows 8.1 installs fine but keeps crashing not even long enough to create account.
The specs for my pc are:
AMD A8-6600k 3.90GHz
TeamGroup Vulcan ORANGE 8gb (2 x 4gb)
Gigabyte F2A88XM-HD3 AMD 88X
Kingston 120gb SSD
Superflower 300w Power Supply
When i first installed windows it worked for an hour or two then crashed, but now keeps crashing after minutes, and get the error code 0xc0000001 on startup.
Heres what i have tried so far:
Reinstalled windows 8.1 on same ssd and also tried it installed on a different HDD
Made sure cpu was correctly seated and checked everything is correctly connected.
Swapped RAM for another set which i know works from another computer
Flashed Bios to latest version
Run a cpu stress tests using UBCD which gave no errors
even tried installing windows 7 which still does the same
The pc never crashes in bios or when using UBCD.
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Feb 5, 2014
I just bought a thinkpad yoga with windows 8.1 and chrome keeps crashing every time I open it. After it crashes once it does not crash again, but it is getting annoying.
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Feb 11, 2013
So I have searched for answers, updated drivers the best I can and disabled certain things (such as setting the SSD to never sleep) yet I still have intermittent problems when waking my new build from sleep overnight.
I find it simply wakes and the network connection icon says disconnected and the whole thing is froze before it just powers down, loosing all the things I left open.
Here is a zip from win 8 file collector logs: download
(i7 pc, based on an Asus P8Z77-V LX with Intel SSD..)
Here is the log entry for restart just before extracting the logs:
"Event[2719]: Log Name: System
Source: EventLog
Date: 2013-02-11T09:12:58.000
Event ID: 6008
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: ideal-server
Description:
The previous system shutdown at 15:01:00 on ?09/?02/?2013 was unexpected."
Not sure where to go from there as it froze without error??
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Sep 13, 2014
The folder had over 900 hundred files so I placed them in separate files after reading that too many files causes explorer to crash, however when I change 2 of the 7 folders to details explorer automatically crashes, for one it closes as soon as I change it to details and for the other, it closes when I scroll down, they're mostly photos and videos, also I should mention that before I put them in separate folders, it kept crashing when I tried to open it.
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Jul 31, 2014
my win 8 app store keep crashing
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Nov 16, 2013
My web browsers including firefox, chrome and IE crash instantly and so do apps-MS office and Skype. (Works fine in Safe Mode with networking). I do have Quick heal AV on my system. Ran a full scan, it came out clear. Could it be an issue with Flash or shockwave?
Windows diagnostic tools couldn't find anything. Tried doing a system restore. The problem remains.
Windows update installed a 'Critical update' 2 days back. Should I restore the system to that stage?
Couldn't do a system Repair coz I do not have the product key.. Windows 8 came installed with the machine and have loads of licensed softwares and apps installed. I really do not want to do a system refresh/reset.
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Aug 23, 2014
Every five minutes I recieve the BSOD and it says critical_process_died. The weird thing is, I reset my computer back to factory settings and as soon as I booted it did it again... I got my computer to work for like 10 minutes and as soon as I thought it stopped for good, it did it again.
My PC sometimes crashes during bootup too.
Edit: I was just downloading something and halfway in it said something like "Failed to download and install files". Then the taskbar in the bottom of my screen disapeared and my computer got the BSOD saying "Critical_Process_Died"...
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May 10, 2013
Everytime i use the internet or watch videos on youtube in some minutes my pc crashes cause of tcpip.sys.
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Nov 12, 2013
have been having crashes with my newly built PC at various stages in setting the computer up. if my technical language is lacking.
My System
CPU: AMD FX 6300
GPU: Gigabyte ATI HD7870 OC Ed
Mobo: ASRock 970-PRO3.R2
RAM: G SKill 8G(2x4G) DDR3 1600Mhz PC12800(GS-F3-1600C9D-8GAO)
SSD: Samsung 120GB SSD 840 EVO
HDD: Seagate 1TB Barracuda
PSU: Antec NEO 520C ECO 80Plus Bronze
Windows 8.1
First noticed issues when on the initial installation of windows 8.1 there was a hang while it was showing the blue windows logo. Multiple attempts led to me reaching various stages of setting up the computer, i.e. installing all latest drivers, BIOS and firmware for the hardware and installing a number (but never all) of the available windows updates. Through out the process I experienced frequent BSOD (generally within second or minutes of logging into the user) that did not appear to be initiated by anything in particular. Hangs were frequent when attempting windows updates (happened during 'checking for updates', 'downloading updates' and 'installing updates' on shutdown). Examples of the types of BSOD experienced.
CLOCK_WATCHDOG_TIMEOUT
MEMORY_MANAGEMENT error
SYSTEM_THREAD_EXTENSION_NOT_HANDLED
KERNEL_DATA_INPAGE_ERROR
IRQL_NOT_LESS_OR_EQUAL
PAGED_FAULT_IN_NONPAGED_AREA
Attempts at fixing the issue included fresh windows 8.1 installs (where crashes/hangs during installation off disc were experienced), resitting RAM, installing windows on HDD by itself (as opposed to SSD by itself), running startup repair tools (various times did not detect a problem or could not fix). Problems continued in various frequencies at various stages no matter the attempted fixes.
Windows 7 Suspecting compatibility issues between the hardware drivers and windows 8.1, a fresh install of Windows 7 was attempted. This has been more stable on installing drivers but on attempting windows updates the same update problems were experienced in the forms of hangs rather than BSOD, the only BSOD error that has come up on occasion is 'a clock interrupt was not received on a secondary processor within the allocated time interval'. This BSOD has interrupted the installation (on shutdown) of windows updates on the rare occasion they manage to download in their entirety. More frequent crashes was also experienced after updating to the latest GPU driver. Installing the latest mobo AMD All in 1 driver from ASRock (contains AMD Catalyst Install Manager, AMD SATA AHCI Driver, AMD USB Fillter Driver) causes windows to freeze on restart at the Starting Windows page with windows logo but seems to function OK after restart.
Troubleshooting for windows updates including running check disk and windows update diagnostic tool which did not appear to show or fix issues.
Startup repair was also attempted and provided the following Root cause found: Unknown Bugcheck: Bugcheck 101. Parameters = 0x21, 0x0, 0xfffff88002f65180, 0x2. Not sure if that means anything.
At the moment the PC has windows 7 installed onto the SSD, latest lan/usb/audio drivers and microsoft security essential (antivirus) installed with only 2 windows updates installed: Security Update for Microsoft Windows (KB2621440) Update for Microsoft Windows (KB976902)
This appears to be stable, but attempts at windows update and installing the mobo driver causes the problems mentioned above. I have been using the current setup as a restore point.
The below minidump is within the context of the 'stable' config + latest mobo AMD All in 1 driver and the BSOD occurred while installing windows updates before shutdown.
Bananaking.zip
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May 24, 2014
My dell inspiron n5010 running on Windows 8, today all of a sudden started showing some grains on the display.Soon after it happened, it showed me a message which says
"Your PC ran into a problem and needs to restarts. were just collecting some error info, and then well restart for you (100% complete)".
The system restarted by itself and it started running system repair. The system repair screen is also grainy. After the repairing is done, it restarted showing Windows 8 logo(that too with grainy display).But nothing really happens after that and it its stuck. So I decided to switch it off and turn it back ON after sometimes. I did that and the PC booted with no issues with the display perfectly fine. But the same issue is repeating again and again and I will have to shut down the system for some time and then again turn it back ON to make it run normal.
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Sep 15, 2014
My new laptop is crashing multiple times every day. It freezes, reboots itself or I get BSoD. I use it mostly for playing League of Legends and watching videos on Youtube , but it crashes on everything.
I tried to reinstall Windows 8.1 (OS I had when I bought laptop), reinstall all drivers, install new drivers but its still crashing. Also tried to run it in safe mode but it crashed there too.
I got these BSoD:
SYSTEM_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
KARNEL_SECURITY_CHECK_FAILED
IRQL_NOT_LESS_OR_HANDLED
DRIVER_IRQL_NOT_LESS_OR_HANDLED
UNEXPECTED_KARNEL_MODE_TRAP
HP Pavilion17-f001sm Notebook PC (my laptop) specifications:
CPU - AMD A8-6410 APU with AMD Radeon R5 Graphic 2.0GHz
RAM - 4GB
OS - Windows 8.1 x64
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Jul 10, 2013
Windows 8 x64 explorer keeps crashing and restarting randomly when trying to copy/paste, use context menus, right click options on folders and etc.
Error log:
Code: SourceWindows ExplorerSummaryStopped workingDate2013-07-10 18:17StatusNot reportedDescriptionFaulting Application Path: C:Windowsexplorer.exeProblem signatureProblem Event Name: APPCRASHApplication Name: explorer.exeApplication Version: 6.2.9200.16433Application Timestamp: 50763312Fault Module Name: ntdll.dllFault Module Version: 6.2.9200.16579Fault Module Timestamp: 51637f77Exception
[Code] ....
I tried using shexview-x64 and disabling custom options from shell integration, but didn't work.
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Mar 15, 2013
Ever since I installed Windows -8 Pro ( 64 bit ) on my MultiMonitor system, all my screens go black with following error message.
" AMD Drivers stopped Responding & has Recovered"
It happens so many times an hour that I had to stop usingWindows -8 completely. Even the worst thing is that if I have more than one harddrive & driver crashes, then on next reboot my system automatically startsdisk checking which takes hours for a 3.0 GB slave HDD. I never had thisproblem with Windows -7 using the same system.
My system configuration is as follows.
Dell T-7500 Workstation.
Intel Xeon E5645 2.4GHz
12 GB DDR3 RAM
AMD Fire Pro 2460 Video Cards ( 3 of them. Each supports 4Monitors )
12 Dell 24 inch ( 1920x1200) Monitors
I downloaded AMD Drivers for workstation & FirePro 2460Video card from following AMD Links.
[URL] .....
AMD has not updated Drivers since December 2012.
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Dec 22, 2013
So I have a new Windows 8.1 build and its been having quite a few problems. On start ups if I don't go into bios before loading into windows I get a blue screen. I also get lots of crashes, usually when playing games. If you need me to upload any other files let me know. Edward.(I posted this same thing on windowsforums.com and no one has replied yet so I figured I would post here too.l) In the zip folder I have cpuz info, ramnom info and W7F diagnostic tool reports.
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Dec 13, 2013
I recently installed Windows 8 64 bit from Windows 7 32 bit. I never had any problems really with the windows 7 32 bit but since upgrading to Windows 8 64 bit I am having this odd problem. I am a gamer, I have Steam with lots of games and so I play one then play another and another then I go to start a game (It isn't the same game) and the computer resets and does its thing. I have made sure all my drivers are up to date as I have heard that that can be the problem.
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Nov 16, 2013
my HP laptop keeps crashing saying DRIVERS NOT LESS OR EQUAL (tcpip.sys), I am running on windows 8 and do not know why it keeps crashing
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Mar 31, 2014
Following errors appear frequently:
IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED
BAD_POOL_CALLER
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
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Apr 27, 2014
my brother brought over a burned dvd on easter, played fine, nothing weird happened. the next day BSODs like woah, firefox and chrome crashing at random intervals. i tried system restore, it seems to have decreased the frequency of blue screens but they still happen and the browsers crash just as often. i'm pretty sure i'm running windows 7 (i know nothing about computers) i'm not a hundred percent sure the DVD was the culprit, but its a big coincidence if its not. hopefully i did the diagnostic thing right, i'll try and upload. earlier something strange happened where i had no sound, could not open the volume menu, tried to click shut down, nothing happened. had to give the old power button smothering to restart and now it seems okay.
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