PC Settings / Info Keeps On Crashing And Goes To Desktop

Jul 20, 2014

When I try to go PC settings then PC and devices and then PC info it crashes.

Here are my specs.

OS:Windows 8.1
CPU: Intel Core i7-4500U 1.8GHz with Turbo Boost up to 3.0GHz GPU:Intel HD 4400
RAM/Memory: 8 GB DDR3 L Memory.

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So now my computer fell into another loop. Whenever I started my computer it went into the ASO and wouldn't get away from it. And can't even see the lovely face in BSOD.

I am am using windows 8.1 in amd fx 8150 and 8 gb ram, computer was somehow normal with occasional freezing ( 1-2 times a month ).

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I found this article interesting: [URL] ....

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I'll post my full task manager list in the following links below so you can see if you can find anything that could be using the fonts:

1. [URL] .....
2. [URL] .....
3. [URL] .....
4. [URL] .....
5. [URL] .....

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I've run memtest86+, no errors. SSD toolbox says the drive is healthy. I've also reinstalled Windows 8 on my boot SSD, but the problem persists.

I'm running the following build as per TSG SysInfo:

System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 60704 MB, Free - 18340 MB; D: Total - 1012107 MB, Free - 650354 MB; E: Total - 51301 MB, Free - 19711 MB; F: Total - 128798 MB, Free - 18633 MB;
Motherboard: Gigabyte Technology Co., Ltd., PA65-UD3-B3
Antivirus: Windows Defender, Disabled

My list of components:

Crucial M4 64GB 64GB
GeIL Black Dragon GB38GB1333C9DC

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Probably caused by : GenuineIntel

But before that, I see:

BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

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So we ran "dm log collector", the ZIP is attached.

p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.

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The specs for my pc are:

AMD A8-6600k 3.90GHz
TeamGroup Vulcan ORANGE 8gb (2 x 4gb)
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Made sure cpu was correctly seated and checked everything is correctly connected.

Swapped RAM for another set which i know works from another computer

Flashed Bios to latest version

Run a cpu stress tests using UBCD which gave no errors

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I find it simply wakes and the network connection icon says disconnected and the whole thing is froze before it just powers down, loosing all the things I left open.

Here is a zip from win 8 file collector logs: download

(i7 pc, based on an Asus P8Z77-V LX with Intel SSD..)

Here is the log entry for restart just before extracting the logs:

"Event[2719]: Log Name: System
Source: EventLog
Date: 2013-02-11T09:12:58.000
Event ID: 6008
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
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Windows diagnostic tools couldn't find anything. Tried doing a system restore. The problem remains.

Windows update installed a 'Critical update' 2 days back. Should I restore the system to that stage?

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Aug 23, 2014

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My PC sometimes crashes during bootup too.

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