Auto Repair Startup Loop - Operating System Version Is Incompatible
Sep 15, 2014
Last night I was playing League of Legends when I got a BSoD. I didn't think much of it, and just waited for my computer to restart. However, as it restarted, I saw that it was auto repairing and then diagnosing. After that it said auto repair failed, giving me the directory c:windowssystem32logfilessrtsrttrail.txt. I tried system refresh, which shoot me back system refresh failed straight away. The same happens with system restart, but it takes much longer for it to say the restart failed. I have no system restore points to choose from and I have no recovery disks as Windows 8 came preinstalled on the computer. I've troubledshooted for hours and come to opening SrtTrail.txt with the command prompt. It says:
Root cause found: The operating system version is incompatible with Startup Repair.
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Apr 8, 2014
So system was running perfectly (custom pc, win 8, samsung pro ssd), just did a clean install, fresh drivers, etc. It was running great! ASUS Sabertooth p67 mobo, latest bios.
Then out of the blue, mid game, i get a hard lock up stall. no blue screen but just lock up. shut down and when i reboot, bios didn't find my samsung ssd. unplugged my 2nd sata drive, booted again and now it found the samsung ssd however i got the "no disk found press ctl alt delete"
At this point i ran windows recovery console and did the bootrec fixboot, fixmbr, rebuildbcd, chkdsk party. everything said it was completed successfully.
Now when i boot however i am stuck in an auto repair loop and can never boot into windows 8.
I am thinking the crash is somewhat power supply and/or mobo related. new power supply is on the way and mobo being RMA'ed.
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Apr 24, 2014
I was playing WOW the other night on my month old PC and all of a sudden I got a full red screen. I restarted the comp and this auto repair screen popped up and it freezes and just same thing over and over. the bottom of the screen is cut off and the only other window i can get into is the bios setup utility window. Cant get into any kind of safe mode nothing.
my computer is an Gateway SX2370-UR12
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Jun 22, 2014
So i have my friends Asus Laptop with Windows 8 running on it. Every time it strts up it displays the windows logo and after staring at a black screen for a few minutes it displays the message similar to Windows has encountered an error, (i'll update with the exact message when it pops up again) for a few seconds then immediately restarts to an asus logo with the message "Preparing automatic repair" and a boot animation, followed by a black screen, then it starts all over again. i can enter the bios settings by holding escape at startup but i'm not sure what i can do from there. is there anything besides getting the os on a flash drive that can be done?
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May 18, 2014
A couple days ago, I was casually playing Warframe. Tried to alt+tab out to check an IM and my screen went black. Not sure what happened as I could still hear the mouseover sounds as though Warframe were still active. Fiddled around for a few minutes and couldn't get Task Manager to come up, so I decided to just hold the power button on my laptop until it shut down. No harm done, right?
When I booted back up, Windows greeted me with a "Diagnosing Your PC" message under the normal Toshiba boot logo. After it hung there for a few seconds, it moved on to the "Attempting Repairs" screen. Didn't take long for it to decide it wasn't too happy with me for suddenly shutting it down.
Since then, I've been stuck in an auto repair loop. So far I've googled everything I could think of, but it seems my efforts were in vain. Tried putting Hiren's on a thumbdrive and booting from there, and for some reason, Windows just boots right back into the auto repair screen. I've even wiped my 1TB external and put the recovery image from my work PC on there. That didn't work either. I've gone through every thread google's given me and I feel like I'm banging my head against the wall.
I should probably note that formatting is not an option for me. I'd try installing Ubuntu on my external, but since the recovery won't even boot, I feel like that'd be in vain.
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Sep 15, 2013
My inspiron 660 is struck in an auto-repair loop. Last night i was watching a dvd, my pc freeze and since i cant restart it. He try to repair then want to restore then nothing happen .
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May 27, 2013
I have three operating systems on my pc. I only recently installed a windows 7 64 bit on a ssd but after doing so, I had to do a system image recovery to my windows 8 installation from a date prior to the new windows 7 install. This Windows 7 is not on the list of operating system options in system startup so how do I add it?
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May 12, 2014
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.
Thing is I can't get into Windows or my laptop to disable the antivirus program.
I don't have any CD or DVD & no product key as the disc has been misplaced.
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Jun 8, 2014
I have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
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Oct 27, 2013
Is it possible to repair or reinstall windows 8 pro while keeping the desktop app using the windows 8 installation disk and if so any link to a site that explain how to do it.
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Apr 27, 2014
Windows Action Center displays this error: Restart to repair drive errors
We found errors on a drive. To repair these errors and prevent loss of data, restart your PC now. The repair could take a while to complete.
The restart completes (doing very rapid checks), and after a minute or so Action Center displays the same error again. This happens every time I start the computer. Sometimes the computer boots straight to the Start screen, and sometimes it boots to a blue screen with the option of sending a report to Microsoft before completing the boot. Sometimes it sends a report with no action required.
I have checked the hard drive using PC Checkup with MyDell, and with TuneUp Utilities, and no errors are reported. Using CHKDSK C: /f /r /x does not complete, but gets stuck at 13%.
I have also used chkdsk to check the two USB external drives that I use, and no errors are found.
[Windows 8.1]
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Jul 19, 2013
Just reinstalled windows 8, loaded everything up and had it perfect. Then I installed a windows update (could it have been 8.1?) and then my computer would not boot. It got stuck on the windows 8 logo with the circle just spinning. After I restart it tries to automatically repair but that doesn't work. I popped the Windows 8 disc in and tried to do a system restore using a restore point but it said "You need to select an OS. Please restart the system and select an OS". ??? I'm not dual booting! Windows 8 is the only OS installed!
Tried safe mode but the windows logo just hangs. Any possibilities to salvage this before doing yet ANOTHER reinstall or refresh or whatever.
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Apr 1, 2014
I'm stuck in an automatic repair loop.
One suggestion has been to use a USB recovery disk but I can't create one now that I don't have access to Windows 8.
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Jun 3, 2014
About a week ago I had the same exact problem. When I would turn on my pc it would try to diagnose my computer, repair it, and then fail and find no problem. I didn't find any solutions so I did a fresh install. Now its happening all over again. I originally thought the problem was my OS and re installing would fix my problem. Now I think that my SSD (OCZ Vertex 450) might be the problem.
I think that disabling automatic repair could also fix the problem, but I don't want to turn that off and cause another potential problem if it wont stop the boot loop. I also have a hard drive which I could install windows on if I need to, but I am not sure my SSD is the problem and if it cant be fixed. I haven't been downloading anything lately, and I formatted both my SSD and hard drive when I did a clean install so I don't think the problem is a virus.
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Oct 22, 2013
It's only been two days since I got windows 8 Pro on my alienware. Recently I force shut down because it was not shutting down. And when I open it today it gives an error message saying that Automatic repair could not fix the problem.
The error code is: "D:WINDOWSSystem32LogfilesSrtSrtTrail.txt
I have tried everything. I have used command prompt and the following commands have also been tried.
bootrec/fixMMR
bootrec/fixboot
bootrec/rebuildbcd
chkdsk/r c:
chkdsk/r d:
Nothing has worked so far. I have tried everything except a fresh installation of windows. I have already taken a backup previously. I am a little apprehensive about formatting again.
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Jun 23, 2013
Recently was running a backup program and suddenly I get the Windows 8 blue error screen (the one with the mocking '' icon) and system dies. I turn on and it seems to booting very slowly then it proceeds to do the pre login screen installation of updates. After half an hour or so and with updates on around 70%, system dies again. Now when I turn the machine on it appears to alternate between either hanging for ever on the Windows 8 loading screen or attempting to run an 'Automatic Repair' which invariably results in a blank screen and no fix.
Having read several 'Automatic Repair loop' posts on the net, it appears I need to load the recovery disc and run repair or restore programs from there. Of course the CD I made failed (crappy disc?) so I had to search my original licence email and use the provided link to download and create a new installation disc from a working machine. This disc loads and gives me the option to install Win 8 (presumably a fresh install with loss of files) or a troubleshoot menu. Running the automatic repair option results in a rather inane 'Couldn't do it' message and gives a blank path to a log file. The system restore option prompts me to 'Restart and select operating system before trying this' and i'm not sure how to do this as no such option is given at boot.
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Sep 15, 2014
I included my .zip from the SF Diagnostic Tool.
I initially had a different processor and motherboard, but after changing both of those due to failures, everything is now working fine, until I do a restart. The main restart issue is that it gets stuck in an automatic repair loop until I can get to Safe Mode and then restarting from there somehow undoes the updates from Windows Update. If I keep those updates off, though, and just try to do a general restart, I get a BSOD Watchdog error. I'll include that log, just in case. It'll be in CBS.zip since I'm including the whole CBS folder from WindowsLogs. I'm really not sure what's wrong here.
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Mar 19, 2014
Working as a Mainframe programmer, I am automatically assumed to be an expert in all things IT and so a friend of the family has passed me a laptop to repair
What we have is the common Automatic Repair loop. The computer restarts, states "Preparing Automatic Repair" and "Diagnosis..." etc etc, and then does it all again. I cant get to the recovery menu or bios having tried different combinations of Shift F8, F12, F2.
I have found so far recommends booting from disk. Unfortunately, the owner of the laptop has no manual or box or any record whatsoever of the product key.
The laptop came with windows 8 preinstalled. I have tried to boot from a Windows 7 DVD, but it does not appear to be recognised and continues to do the automatic repair loop.
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Nov 6, 2014
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
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Feb 7, 2014
Since upgrading to windows 8/8.1 x64 i have twice had this situation when during boot up windows tries automatic repair & fails , every time i restart same repair fail happens , its stuck in this cycle , neither "Refresh" or "Reset" option works , . I have to do a fresh format & install , loose all my files stored in the OS partition , I even tried to recover the files using linux boot cd but the folders were inaccessible/corrupted .
I tried every solution i could find to make it boot including Unable to refresh or reset PC after Automatic Repair fails in Windows 8 but nothing worked .
This has happened twice in the one year since i have been using Win 8 , Is there any way to avoid this from happening i future ?
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Apr 8, 2014
I tryied to get into Safe Mode in Windows 8.1 x64 and got looped by Automatic Repair loop
I tryied everything but without sucsess.
Safe Mode didnt come up, and it stays on Automatic Repair loop -> Diagnostics every restart/boot, and c'ant get into windows.
How do i disable this?
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Aug 12, 2014
I accidentally removed a usb cable from a powered usb hub , and a volume slider of some other program appeared superimposed and floating above my music making program , so I restarted the pc. From then on , it wouldn't start , and kept saying preparing automatic repair, then reached 40% and wouldn't go any further.
I unplugged my 2 external drives because they weren't showing in the bios , and plugged them into my laptop to check they were ok , and I am relieved to say they are.
Since i removed the drives , my desktop ( asus ) will eventually arrive at the blue recovery screen , but all these things that are supposed to fix it , aren't working.
When I try to refresh , it says the drive where windows is installed is locked. I've tried to do a system restore from 3 different restore points and none of them have worked ( one actually cited a mozilla profile as being the cause )
Re-image wont work because it cant find the image file , which is on one of my external drives which are now unplugged. Automatic repair diagnoses , but then says it cant repair. It also will not boot into safe mode.
I can use command prompt, and was hoping I could rename the system hive name , but the command prompt says
X=windowssystem32.
I've tried cd%windir%system32config , but it says " the drive , the path, or the filname is not valid" . I have successfully ran regedit from the command prompt .....
I had no reasons to expect anything untoward before yesterday. The automatic repair thing happened before , about 4 months ago , but i was always able to get out of it by switching it off at the wall. Now that doesnt work and its in an endless loop .
I have hirens bootcd but there are a lot of things on it that i dont know how to use. I was able to get mini xp working via hirens but couldn't access system restore.
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Aug 18, 2013
I run a copy of Windows 8 in a Bootcamp partition on my Macbook Pro and stupidly deleted the Windows.old folder manually rather than through the disk cleanup and now Windows 8 wont startup. I now get stuck in the Auto Repair and none of the Advanced features seem to work.
I originally installed via a Windows 8 upgrade bootable USB and that isn't being recognised by the Auto Repair when i try to restore.
I don't mind losing the data in the partition (i only use it to run a Windows program needed for work), but the issue here is that i don't have an original Win7 image anywhere to reinstall - only the Windows 8 Upgrade bootable USB thumb.
Is there any way i can fix this without having to find a full image of either Win7 or Windows 8 and reinstalling from scratch? Is it failing to boot up because for some reason things were still pointing to the Windows.old folder?
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Sep 15, 2014
Acer Aspire V5 is the PC I am using. I turn it on, the boot fails and the pc restarts. Then begins an automatic repair, which crashes and the PC turns off. It is a loop I cannot get out of. I don't have a Windows 8 Disc or anything like that.
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Dec 29, 2013
I have an old desktop running windows 7 (spec below). I had a 60GB partition and figured I'd install 8.1. I downloaded 8.1, proceeded to the install and everything went fine.
Upon reboot the desktop loaded to the windows 8 icon and immediately rebooted itself, and then launched into windows 8 automatic repair (without showing OS choice beforehand).
The pc has been stuck in this loop and I cant get out of it. I've attempted to reinstall a few times but it's the same story. I ran a disk check but no problems were found.
Windows 7 runs fine and has done for years, just a little sluggish as it needs some cleaning.
Spec:
Mobo: nForce M-a
CPU: Athlon X2 3800+
GPU: GeForce 8500 GT
2GB ram
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Jan 2, 2013
I have a strange behavior when I install virtualbox on my windows8 laptop: Cold boot (windows8 restart) will then fail, whereas shutdown (fast boot enabled) or suspend still work fine.
Laptop is an HP G6 with an SSD installed with 64 bit windows 8. Prior to the virtualbox install all three actions (suspend/shutdown/restart) work fine.
If I install virtualbox (simply installing, not creating any VM), then the next restart will trigger an "automatic repair" screen at boot. Will never terminate. Only way to fix is to escape + F11 and restore a previous restore point. If instead I say shutdown (I have fast boot enabled) or suspend, the system will restart fine at next power on or resume.
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Aug 12, 2014
For some odd reason my laptop decided to not boot into windows anymore; It would be stuck "boot looping" with my MSI laptop logo and a loading sign (rotating circle). I had Kali Linux and Windows 8 installed on the laptop and neither one would work. So I formatted the entire HDD with all 3 partitions, windows partition, even my storage, and kali's partition because the automatic repair wouldn't work as well; it'll be stuck on Preparing automatic repair and wouldn't get past that screen. I have formatted my HDD with my other windows 7 machine by just right clicking -> format.
I have downloaded a torrented version of Win 8 iso (just for the purposes of installation, my laptop came with a Serial # and I have purchased an product key only version as well). I have burned a DVD of win 8 via winISO and changed my boot options to boot from DVD as well.
Now my problem is, when I am prompted to press any key to boot from CD/DVD and I press a key I am redirected to Preparing Automatic Repair and back to square one of my problems. I believe the recovery/backup partition is still on there.
I have tried being in both LEGACY and UIEF. UIEF sends me to Preparing Repair and LEGACY takes me to the windows 8 logo with the rotating circle underneath with nothing after that (not sure if it takes a VERY long time or not)
New laptop MSI ge70
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Jun 6, 2013
Friend of mine had a dual boot of windows 7&8 then, he tried to remove windows 8( it's partition was active but windows 7 wasn't active), he first deleted Windows 8 from msconfig then tried to delete the partition of windows 8( but Disk management didnt allow him neither easeus partition manager did, so he tried to keep windows 7 partition as active using easeus manager, then after completing the action, the PC failed to start, he tried automatic repair,but that bore no fruit... the PC says " Couldn't find any operating system, press ctrl+alt+del to restart...
edit: my idiotic friend after removing windows 8 from msconfig,upgraded win7 to Windows 8... suspect that MBR software has been corrupted... so is there any way to make his PC , boot again and remove the windows 8's( previously clean installed) partition ...
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Jan 1, 2014
I have an computer machine called "HP Pavilion" with Windows 8.1 on it.
Every time I start my computer up, my computer keeps saying "Starting Automatic Repair" then 2 mins later the blue screen comes up with a face on it which it might be something wrong with the machine, then the screen goes blank and does nothing.
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Aug 21, 2014
My Toshiba laptop after auto updates is not booting. I used windows 8 backup dvd but still not booting. I tried automatic repair using the dvd but it failed. How to set it right without loss of data on the laptop?
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Aug 7, 2013
I was using my laptop and this came up on my screen [URL] .... After my laptop restarted, I used it for about 5 minutes before it froze. When i next used my laptop, It stayed on the Toshiba screen (the first screen when the laptop is turned on). After about 3 or 4 minutes, the laptop opens the automatic repair feature and this comes up on the screen [URL] ..... I have tried tapping both F8 and F12 throughout start up to try and repair the computer although this doesnt work either. I have opened the boot menu and tried to select the HDD Recovery option although it says no bootable media, please restart system.
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