Sony Vaio - Automatic Repair Loop And No Product Key
Mar 19, 2014
Working as a Mainframe programmer, I am automatically assumed to be an expert in all things IT and so a friend of the family has passed me a laptop to repair
What we have is the common Automatic Repair loop. The computer restarts, states "Preparing Automatic Repair" and "Diagnosis..." etc etc, and then does it all again. I cant get to the recovery menu or bios having tried different combinations of Shift F8, F12, F2.
I have found so far recommends booting from disk. Unfortunately, the owner of the laptop has no manual or box or any record whatsoever of the product key.
The laptop came with windows 8 preinstalled. I have tried to boot from a Windows 7 DVD, but it does not appear to be recognised and continues to do the automatic repair loop.
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Jul 19, 2013
Just reinstalled windows 8, loaded everything up and had it perfect. Then I installed a windows update (could it have been 8.1?) and then my computer would not boot. It got stuck on the windows 8 logo with the circle just spinning. After I restart it tries to automatically repair but that doesn't work. I popped the Windows 8 disc in and tried to do a system restore using a restore point but it said "You need to select an OS. Please restart the system and select an OS". ??? I'm not dual booting! Windows 8 is the only OS installed!
Tried safe mode but the windows logo just hangs. Any possibilities to salvage this before doing yet ANOTHER reinstall or refresh or whatever.
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Apr 1, 2014
I'm stuck in an automatic repair loop.
One suggestion has been to use a USB recovery disk but I can't create one now that I don't have access to Windows 8.
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Oct 22, 2013
It's only been two days since I got windows 8 Pro on my alienware. Recently I force shut down because it was not shutting down. And when I open it today it gives an error message saying that Automatic repair could not fix the problem.
The error code is: "D:WINDOWSSystem32LogfilesSrtSrtTrail.txt
I have tried everything. I have used command prompt and the following commands have also been tried.
bootrec/fixMMR
bootrec/fixboot
bootrec/rebuildbcd
chkdsk/r c:
chkdsk/r d:
Nothing has worked so far. I have tried everything except a fresh installation of windows. I have already taken a backup previously. I am a little apprehensive about formatting again.
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Jun 23, 2013
Recently was running a backup program and suddenly I get the Windows 8 blue error screen (the one with the mocking '' icon) and system dies. I turn on and it seems to booting very slowly then it proceeds to do the pre login screen installation of updates. After half an hour or so and with updates on around 70%, system dies again. Now when I turn the machine on it appears to alternate between either hanging for ever on the Windows 8 loading screen or attempting to run an 'Automatic Repair' which invariably results in a blank screen and no fix.
Having read several 'Automatic Repair loop' posts on the net, it appears I need to load the recovery disc and run repair or restore programs from there. Of course the CD I made failed (crappy disc?) so I had to search my original licence email and use the provided link to download and create a new installation disc from a working machine. This disc loads and gives me the option to install Win 8 (presumably a fresh install with loss of files) or a troubleshoot menu. Running the automatic repair option results in a rather inane 'Couldn't do it' message and gives a blank path to a log file. The system restore option prompts me to 'Restart and select operating system before trying this' and i'm not sure how to do this as no such option is given at boot.
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Sep 15, 2014
I included my .zip from the SF Diagnostic Tool.
I initially had a different processor and motherboard, but after changing both of those due to failures, everything is now working fine, until I do a restart. The main restart issue is that it gets stuck in an automatic repair loop until I can get to Safe Mode and then restarting from there somehow undoes the updates from Windows Update. If I keep those updates off, though, and just try to do a general restart, I get a BSOD Watchdog error. I'll include that log, just in case. It'll be in CBS.zip since I'm including the whole CBS folder from WindowsLogs. I'm really not sure what's wrong here.
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Feb 7, 2014
Since upgrading to windows 8/8.1 x64 i have twice had this situation when during boot up windows tries automatic repair & fails , every time i restart same repair fail happens , its stuck in this cycle , neither "Refresh" or "Reset" option works , . I have to do a fresh format & install , loose all my files stored in the OS partition , I even tried to recover the files using linux boot cd but the folders were inaccessible/corrupted .
I tried every solution i could find to make it boot including Unable to refresh or reset PC after Automatic Repair fails in Windows 8 but nothing worked .
This has happened twice in the one year since i have been using Win 8 , Is there any way to avoid this from happening i future ?
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Apr 8, 2014
I tryied to get into Safe Mode in Windows 8.1 x64 and got looped by Automatic Repair loop
I tryied everything but without sucsess.
Safe Mode didnt come up, and it stays on Automatic Repair loop -> Diagnostics every restart/boot, and c'ant get into windows.
How do i disable this?
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Aug 12, 2014
I accidentally removed a usb cable from a powered usb hub , and a volume slider of some other program appeared superimposed and floating above my music making program , so I restarted the pc. From then on , it wouldn't start , and kept saying preparing automatic repair, then reached 40% and wouldn't go any further.
I unplugged my 2 external drives because they weren't showing in the bios , and plugged them into my laptop to check they were ok , and I am relieved to say they are.
Since i removed the drives , my desktop ( asus ) will eventually arrive at the blue recovery screen , but all these things that are supposed to fix it , aren't working.
When I try to refresh , it says the drive where windows is installed is locked. I've tried to do a system restore from 3 different restore points and none of them have worked ( one actually cited a mozilla profile as being the cause )
Re-image wont work because it cant find the image file , which is on one of my external drives which are now unplugged. Automatic repair diagnoses , but then says it cant repair. It also will not boot into safe mode.
I can use command prompt, and was hoping I could rename the system hive name , but the command prompt says
X=windowssystem32.
I've tried cd%windir%system32config , but it says " the drive , the path, or the filname is not valid" . I have successfully ran regedit from the command prompt .....
I had no reasons to expect anything untoward before yesterday. The automatic repair thing happened before , about 4 months ago , but i was always able to get out of it by switching it off at the wall. Now that doesnt work and its in an endless loop .
I have hirens bootcd but there are a lot of things on it that i dont know how to use. I was able to get mini xp working via hirens but couldn't access system restore.
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Sep 15, 2014
Acer Aspire V5 is the PC I am using. I turn it on, the boot fails and the pc restarts. Then begins an automatic repair, which crashes and the PC turns off. It is a loop I cannot get out of. I don't have a Windows 8 Disc or anything like that.
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May 12, 2014
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.
Thing is I can't get into Windows or my laptop to disable the antivirus program.
I don't have any CD or DVD & no product key as the disc has been misplaced.
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Feb 4, 2013
I have a AIO Sony Vaio Tap 20 that I really like, but I want to run off of a different HDD that is a hybrid drive (SSD + HDD) to increase the responsiveness. I have cloned the drive using Macrium's Reflect, but the drive won't boot. At power up, it says "a required device isn't connected" and I can get into several things like the BIOS, but the BIOS is so sparse there isn't anything to do. If I put the original drive back in, all works.
Sony claims that cloning isn't supported, but I wonder how it even knows the drive is different. I wonder if I can overcome it.
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Oct 6, 2013
My ex wife (Chinese) gave my daughter a Sony Vaio Duo 11, it is all in Chinese and for the life of me i cannot change it to English. I have tried a factory recovery, Still comes up in chinese, i have tried changing the language and nothing is available for download. I tried installing language packs but all failed with one reason or other.
Have Recovery Media in English for this machine, I have purchased a Windows 8 Pro Full edition to install but obviously will not contain all the duo 11 drivers and Vaio care files. But I guess I can use the Registration Key with no problems. (I hope)
So far I have wasted 4 days trying to do this, and everything is still in Chinese, the model number is SVD112A1ST.
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Jul 29, 2014
My friend's Sony Vaio laptop is giving keyboard errors - substituting the incorrect characters when typing.
For example if I type the name "George" it comes out "Ge6rge".
When I connected an external keyboard it worked fine. I know that there are ways to re-map keyboard keys. But if that was what was going on here, wouldn't it also affect the external keyboard?
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Dec 28, 2012
I have a Sony VAIO VPCS11X9E and my screen brightness is at the lowest setting for some reason. Also, my FN keys for the brightness setting won't work. Any means of changing the brightness does not work, this does include the brightness bar when you go into settings.
I have tried so many driver installs, checked for any missing drivers or out of date drivers, but the only one that seems out of date is my Intel HD graphics which I HAVE updated, yet the Intel driver update checker says otherwise.
I have disabled AND enabled (just in case) the adaptive brightness, but it does NOT work.
I did have Windows 7 Ultimate running on before but decided to upgrade to Windows 8. Windows 7 never had any issues with brightness. Also when I load up, even thought I have replaced Windows 7 with Windows 8, it still loads up the dual boot screen asking me which OS I want to boot with. Booting with Windows 7 will blackout a few times then it will take me to the VAIO repair system. Windows 8 obviously takes me to Windows 8.
When the laptop boots up, the large letters or 'VAIO' are bright and normal and sometimes, but not always, when it gets to the dual boot screen, the brightness is normal. However, when this does happen, as soon as I move the mouse or click a button, the brightness immediately goes back down to very dim.
When it loads up into any other system or boot program the brightness is fine. For example when I go into Sony VAIO's recovery center, the brightness is ok. Also, if I boot into something like miniXP or a separate OS on a bootable disk or USB, the brightness is fine as well.
I have tried many driver fixes, but NONE of them work!! I have tried booting up into safe mode and trying to manually install certain drivers because that apparently works, but it does not make any difference at all.
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Sep 29, 2013
I have a new Sony Vaio that came with Kaspary Security system - which has 13 days left. It is a Windows 8 Operating system. I know that Windows Defender is disabled - and want to enable it. I have done Windows start menu; Search for Windows Defender. Window appears on the Desktop indicating that it is not active - with no options. I have also done the Administrative Tools in Control Panel - to "activate" - and completed a restart. I still cannot activate Windows Defender. Do I have to Uninstall the Kaspary antivirus before I can activate Windows Defender? If yes, I assume I would do that through the control Panel - uninstall programs?
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Oct 22, 2013
Random BSOD s started to show up on my laptop. The laptop came with win 7 and I installed win 8 to it afterwards.
I have recently updated the OS to Win 8.1 and had 3-4 BSOD s in a day (driver_irql_not_less_or_equal netio.sys)
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May 9, 2013
I have sony vaio SVE15128CN model , windows pre installed, I am unable to make a working wifi hotspot.
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Aug 30, 2013
I am trying to migrate my OS to SSD but I spent one evening without success. I was trying to clone disk but after swaping drives I'm getting screen that my system should be recovered.
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Jan 3, 2013
I've only recently noticed this, but the brightness on my Vaio is stuck.
FN+F5/6 does nothing at all.
Changing the slider on both Win+C - Settings - Brightness and also through the Control Panel display options both do nothing either. How to get around this?
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Oct 18, 2013
I have just installed windows 8.1 on my sister's pink VAIO laptop
Everything works well, except that CPU fan which is working on maximum speed and is very loud.
I know this is completely software or driver related, but I cannot figure out what driver update might solve this issue.
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May 20, 2013
I have a sony vaio core i7, 8 gb ram windows 8 pro with hyper-v for windows 8 installed and working. my issue is that all my vms come up fine but after about 10 minutes of inactivity they automatically shut down. I have set all my power options in both the vm and my host as never on all the sleep options, still the problem persists. I need these vms to stay up.
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Aug 11, 2014
Recently the sound on my Sony Vaio will play initially, but afterwards won't work. It doesn't say it's muted and the little green part that shows sound in the speaker area also doesn't appear when something is playing. I have tried to test the speakers to see if that plays sound but when I do it says that they are being used with another application and to close it before I try to test them, even when nothing else is open. If I restart it, the same thing will happen again. Why is this happening?
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Oct 10, 2013
I'm having problems with my sony vaio connecting to the internet. For one thing it doesn't pick up wireless signal as far away as the other laptops in the house. The main problem though, is that often the bars will be lit up as if it is connected but there will be a little yellow warning triangle saying limited.
When it happens, I try disconnecting/reconnecting and turning the router on and off but most of the time I just have to wait until it comes back. Once it is connected it works fine. It is fairly a fairly common occurrence and happens every day.
We have an Eircom router and the wireless card (according to the outside of the box) is: Wireless LAN (IEEE 802.11bgn).
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Dec 28, 2013
Sony vaio
Windows 8
c:windows|minidump|122813-15562-01.dmp
c:userdeborahappdatalocal empwer-100593-0.sysdata.xml
c:windowsmemory.dmp
Computer is giving me a blue screen every 5 minutes or so.
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Oct 18, 2013
I have a problem on my laptop running Windows 8: I can't disable TouchPad Edge Swipes, so everytime i accidentally swipe on my TouchPad, Charms Bar pops up. I've disabled it using Start8 start menu, but the program cannot prevent it from popping up when using the TouchPad. I've also read Brink's tutorial (How to enable or disable touchpad edge swipes on Windows 8), but the problem is i don't have an 'Enable Edge Swipes' button on the driver's settings window (i think it's because i have a different laptop).
My laptop model is Sony Vaio VPCSE1E1E. I have installed the latest TouchPad driver from VAIO Support's website.
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Nov 18, 2013
I have a virus On my sony VAIO duo 11 windows 8, that makes everything a "shortcut" especially on my flash drives. The problem is, I want to reinstall windows from the recovery partition. However, every time I try to copy the recovery partition onto a flash drive, it copies over to the flash drive in a "shortcut" fashion which hinders me from creating a bootable flash drive. I tried malware bytes and other antivirus programs to make it stop creating shortcuts but to no avail.
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Apr 19, 2013
My Windows 8 is corrupted on my VAIO Sony Laptop, so I tried to install Ubuntu-12.04.2 to access my data. I didn't get very far, however, because after I selected to boot from 'internal optical drive' and 'enabled' for 'secure boot' in the UEFI, and put the Ubuntu CD in, the screen went black. Now, I can't get it to switch on again at all nor can I get the CD out of the drive. When I press the 'assist' button to boot through UEFI or the power button to boot normally, the power and battery lights illuminate for the amount of time I'm holding either button down but nothing else happens. It's a new laptop - model SVE151G13M - that I bought in Germany very recently but can't get fixed under warranty because I'm currently in South Africa and the warranty is not valid here.
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Sep 15, 2014
My PC is unable to detect 5Ghz band where rest of the devices at my home are detecting both the bands.
I have recently bought D-Link dual band router and installed at home. Router is working absolutely fine because I could see my other laptop and Ipad are able to detect both the bands. So that says there no problem with the router configuration. Also the router which I have bought is recently released, so there are no new updates are released yet.
As per the installation guide, 802.11a supports 5Ghz and IEEE 802 11b/g/n supports 2.4 Ghz.
My PC details :
Model : Sony SVF14A190X (an year old laptop)
Operating System : Windows 8.1 Pro, 64 Bit
Network Adaptor drivers: BCM43142 Wireless Network Adapter
Router Details: D-Link DIR-850L VER A.1 wireless AC1200 Dual Band Gigabit Cloud Router.
The network adaptor which my laptop supports IEEE 802 11b/g/n..i.e.2.4 Ghz. I tried installing the Network Adapter drivers in compatibility mode, but that doesn't fix the issue.
When I checked in Command prompt, it says : Radio Types Supported : 802.11n 802.11g 802.11b.
How should I upgarde network drivers to : 802.11n 802.11a 802.11g 802.11b
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Mar 2, 2014
A month ago or so I made a copy of the recovery partition using the Windows option to create recovery unit, and when it finished I chose the option to delete recovery partition from the internal hard drive.
A new 25 GB hard drive appeared, everything was fine.
Now I would like to sell this laptop but I don't know how to put the recovery partition back in its place or if it's even possible.
I know the backup it's complete because the data size t's the same and when i tried it, the restore was from the scratch, even with the sony wizard before the windows configuration.
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May 2, 2014
frequently getting a BSOD at sporadic intervals with 'Driver power state failure' irrespective of battery / plugged in and irrespective of what program is running. SF Diagnostic files are attached.
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