Hardware Drivers :: Gigabyte GA-Z77X-UD5H Restarts Instead Of Shutdown

Dec 21, 2013

I have a Gigabyte GA-Z77X-UD5H and Windows 8 64 bit. The PC has been shutting down fine with an old monitor connected via VGA to a R9 280X GPU. I've now installed a new Viewsonic VP2770 monitor via DVI. When I shut down, the PC now restarts instead. Is there a BIOS setting or Windows 8 setting to ensure the PC shuts down correctly?

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Windows 8 Restarts When Trying To Shutdown

Nov 12, 2012

Windows 8 Pro. My Shutdown button (physical and the one in the operating system) restarts the machine.

1. Make a shortcut
2. RegEdit change the reboot value to 0
3. And checking the main properties of the Shutdown function and removing the "Fast Start" option.

None of them worked. Sometimes my windows is giving me "Light blue" screen where is sad face icon ( ) and said that something went wrong, system need to restart, but that is only sometimes.

When I am trying to shutdown, machine calms down, screens went to black but then, restart happens.

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Windows 8 Doesn't Shutdown But Restarts Instead

Nov 5, 2012

When I shutdown my Windows 8 PC, it doesn't seem to shutdown, but instead restarts

What could be causing this?

Specs are below,

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Dell :: XPS 8700 Restarts After Shutdown Every Time?

Jan 27, 2014

Since upgrading my XPS 8700 from Windows 8.1 to 8.1 Pro (via the Win 8.1 Pro Pack upgrade) every time I shut down the system - no matter if I use the "charms" power button or the shut down option from the half-baked "start button" - my computer restarts.  I've checked Microsoft's Windows user forums and followed one suggestion to turn off fast startup, but this did not solve the problem.  My computer would occasionally restart rather than shut down when running Windows 8 (the original OS) and 8.1, but now it happens every time I shut down.

ODD ASIDE:  My two year old Inspiron 620, which supposedly wasn't upgradeable to Windows 8 from Win 7 shuts down running Win 8.1 Pro with no problem whatsoever.

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Setup Installation :: WHQL BIOS Settings On GIGABYTE Mainboards

Jan 26, 2014

I am installing Windows 8 and the Gigabyte mainboard gives three options regarding the OS

Which one to choose??

Originally Posted by BIOS Windows 8 Features
Other OSWindows 8Windows 8 WHQL

Obviously it is one of the Windows 8 options. Both will unlock a few new settings like the Compatibility Support Module (CSM) or (not visible on the screenshot) Secure Boot. But the new options are exactly the same if WHQL is chosen or not.

Originally Posted by "Gigabyte GA B85M-HD3 Manual OS Type

Allows you to select the operating system to be installed. (Default: Other OS) So, which to chose and why and what do they do?

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Hardware Drivers :: PC Restarts At Random Points After Getting GTX 780ti

Feb 1, 2014

I just got a Gtx 780ti, and after plugging it in, I've updated my board's drivers (msi x79a-gd45 8D), gpu drivers (non-beta, then 334.67 beta). Pc crashed before and after all of these updates. Screen goes black and pc stays on, sometime it boots back up and sometimes doesn't. No crashes have happened during gameplay yet, performance is great but pc crashes when I exit game/benchmark. I got a i7 3820 quad core, 1 gtx 780ti, msi x79a-gd45 8D, a GS800 corsair gaming power supply, intel all in one cpu liquid cooler and a western digital 2tb 6gb/s hdd. This thing uses a 8pin and 6pin power cables so maybe 800 watts isn't enough?

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Hardware Drivers :: Windows 8 Frequent Restarts With Error 0x0000005D?

Apr 1, 2013

My windows 8 computer keeps on restarting many times without much gap, and inturn it leaves me a error code before it restarts, and the error code is 0x0000005D. For the first time in a day, the computer works properly for an hour or less, then it restarts continuously by showing that error message. Am unable to fix this because my computer won't stay for a longer time to check out the issue, I have less than a hour to check and solve the problem, so a solution to fix this kind of errors.

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Hardware Drivers :: Win 8 RTM - Can't Sleep / Hibernate Or Shutdown

Aug 26, 2012

I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.

In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.

I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. Hibernation is not working properly on my system. At least with "Fast Startup" disabled, I can actually shut the machine down. It's a pity though because I really liked Fast Startup's performance.

I've tried installing the authentic manufacturer drivers for my chipset (Intel 975 / ICH7 series), onboard LAN adapters and so forth in case the generic Microsoft drivers were at fault. The specific driver installation seemed to work fine but my problem remains.

Full system specs are in my profile, but it's kind of an old box I put together in late 2006. Core components of possible relevance to this issue are an Asus P5W DH Deluxe motherboard and Seasonic S12 600W power supply. The motherboard is running the very latest BIOS revision (3002). My Windows 8 installation was an in-place upgrade of my previous Windows 7 installation; everything seems to be working fine except for the weird power stuff.

Here's one other thing I should note, which concerns me somewhat as it is related by definition. In the P5W DH Deluxe's BIOS, there is an "ACPI 2.0 Support" option which defaults to "Disabled". Back when I built the machine I left it alone so it has been disabled this whole time. During my troubleshooting of these issues earlier tonight, I decided to try switching it to "Enabled" to see if it would have any effect. It has not fixed the issues at all, but it does make me wonder. Is there any way to tell whether Windows 8 has correctly identified the system as being ACPI 2.0 compliant? I think I remember in the old days WinXP used to have to be completely reinstalled when that switch was flipped.

Additionally, and much to my consternation, I can no longer use Wake On LAN. I've actually fixed the WoL issue. I had to go into Device Manager, find my network adapter and get the properties of it -- then, on the Advanced tab, find the property called "Wake From Shutdown" and set it to "On". This must have been either a new property in the Windows 8 driver for my network adapter, or was reset back to Off for some reason when I did the Win7 -> Windows 8 upgrade.

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Hardware Drivers :: Network Driver Gets Corrupt After Every Shutdown?

Oct 8, 2013

which is about the network drivers, I am using Intel desktop board dh61ww which has its on board LAN adapter named (Intel gigabit LAN) which uses Intel gigabit network controller driver, When i bought this computer I had no issues used it about 8 months with out any problems, but now its been 10 months of total. Before 6 days some person used my computer and after that i started facing this problem that is after every reboot i have to reinstall my drivers or restore the windows to a point that i saved. I have done fresh windows on this PC(three times) also with deleting and creating new partitions but still it keeps coming up. after shutdown when I login to my windows the task bar haves a red cross on network connections icon and in device manager there's an exclamation mark on network drivers. so i have to waste my time for restoring windows or reinstalling my network drivers.

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Hardware Drivers :: Running Windows 8 - Graphic Card Shutdown

Mar 21, 2013

I'm running Windows 8 and sometimes my Graphics cards shutdown.... sometimes taking my pc along with it.

Updated drivers and is the same. Nvidia Geforce 8400GS.

Also have some unknown device that i cannot find what it is neither find driver for it.

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Windows 8 Restarts By Itself Then Blank

Jun 22, 2014

Don't quite understand what happened. My desktop computer restarted by itself, the screen came up blank with a beep. It does not goes to the desktop. What's going on?

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Windows 8.1 - Explorer Crashes Then Restarts

Feb 6, 2014

I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.

When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.

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Windows 8 Restarts After Trying To Connect To Internet

Nov 20, 2012

Right after I installed the windows 8 I tried to make a new connection to the internet (I have a modem), but when I hit the button connect (after typing the username and password for the new connection) I get an error ("Windows run into a problem and needs to restart") and it restarts.

I re-installed Windows 8 three times so far but no success.I keep getting the same error just when it tries to connect to internet.

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Taskbar Crashing - Disappears For A Second And Then Restarts?

Jun 27, 2014

Recently, my taskbar started doing a strange crashing/restarting thing. It disappears for a second, leaving behind the drop shadow, then restarts and works fine. Looks like this:

See the shadow line there?

I was able to duplicate it when I realized it would happen each time I opened an old program, but also happens at seemingly random times. Sometimes it takes just a second to reboot, other times it stays this way for a minute before returning.

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PC Restarts When Coming Out Of Sleep Or Hibernate

Nov 8, 2012

My PC reboots/restarts when I attempt to wake it up by pressing the keyboard after having put it to sleep or hibernate. I do not get a BSOD.

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Windows 8 - PC Restarts When Opening Webcam?

Apr 13, 2013

I am using Dell Latitude D520 running in Windows 8. I just bought a new webcam, installed the drivers without any difficulties. But when I try to view my webcam, either Amcap, yahoo messenger, or any programs or websites that displays my webcam, Windows 8 would prompt me that my PC encountered an error and restarts.

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Computer Restarts And Stuck At Restart Screen

Jan 24, 2013

When my computer restarts, it seems to never end. I once waited 20 minutes for it to restart but it was still at the same screen. Now whenever it goes into restart, I just hold my power button until it shuts down. I don't think it's good for my laptop so I want to figure out a way to have a fast restart. I got this laptop 3 weeks ago and it always had this problem. My old laptop restarts in under 2 minutes.

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Debugging :: Fresh Install On New SSD Of 8.1 - Restarts Into BSOD

Mar 27, 2014

Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on the 240gb Mushkin.

So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.

So I formatted the ssd, reinstalled fresh again. Same thing.

I then tried the 240gb thinking maybe I had a bad ssd. Same thing.

Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.

So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.

I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*

So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....

I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...

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Windows Explorer Crashes And Restarts Randomly

Apr 26, 2014

I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly.

Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while.

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Laptop Crashes / Restarts When Waking Up From Sleep?

Jan 4, 2014

This is a strange issue that started happening to me a few weeks ago. On my laptop, I put the computer to sleep, then close the lid. To wake it up, I just open the lid. Recently, about 1/4 of the time I wake up my computer, the lock screen does not appear, but instead it seems that my computer crashes then restarts. I don't have any USB devices plugged into my laptop, just the power cord.

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Debugging :: Random Restarts / Freezes And Crashes?

Nov 18, 2013

I've had this Dell XPS for the last 3 years I guess and over the past 4 or 5 months, my computer has been randomly restarting, freezing and now today crashing. Sometimes I'll be on it and it will restart, sometimes I won't even be near it when it restarts. Last week I was on it and my screen went half blue, but I could still see part of my browser but it was frozen. So I just had to cut power. Here is a picture of said incident. [URL] ....

I've also had it freeze and then I come in the room and my tower sounds like a jet engine and I have to turn it off. Then yesterday the blue (as seen above) cascaded down my screen, froze and gave me the BSOD. I've had 3 crashes in less then 24 hours and I'm at a loss as to what to do. I think I have every driver updated, but maybe I'm missing something.

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Random Restarts When Browsing Web / Playing Games?

Aug 8, 2014

I have a problem with my machine I've been battling for months now. It will just randomly restart and I could be doing anything. It has happened when browsing the web, playing games, and even when the motherboard logo shows up during startup.

It never seems to crash when running Prime95 or OCCT stress tests. What I've done:

Hardware
-Re-installed windows twice
-Purchased new motherboard
-Purchased new CPU cooler (from air into liquid)
-Purchased new GPU (HD7950 to GTX780)
-Purchased SSD
-Monitoring software showed PSU 12v rail running at 10.8v when stressed. Checked 4 pin molex connector with voltmeter and it measured 12.2v and it dropped to 12.1v under stress.
-Changed the case, thought it was a short circuit somewhere.

Software
-Run multiple stress tests which did not cause a crash.
-Ran Prime95 and Battlefield 4 at the same time. No crash
-Updated GPU drivers
-Updated motherboard drivers

-Can't update BIOS, scared computer will restart during the flash. My motherboard revision is 1.01 and
-I've run memtest for 5 hours, but I should do it again

Sometimes, instead of a restart, my display will turn off and any sound playing will begin to loop. PC will be unresponsive. CPU temps reach only about 35 degrees under full load.

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Debugging :: Windows 8 Doesn't Shut Down Instead It Restarts

Oct 29, 2013

Whenever I click the "shut down" button, the PC powers off for a moment and then just starts up again... I've tried disabling fast boot option in the power settings but that does nothing. Also every time my PC starts it says "Your PC ran into a problem" and some other info about on how it is a "system failure" and how I can send it to Microsoft. It also creates a MEMORY.DMP file in my System32 folder. This is really bugging me and it's happening since I reinstalled my Windows after getting a new motherboard, cpu and ram. Should I try reinstalling my Windows 8 again or is there a simpler solution to this? Also I have the latest version of BIOS and my system specs are:

Gigabyte GA-970A-D3 rev 3.0
AMD FX-8320 Black Edition Turbo mode @ 3.7ghz
2x4GB Kingston HyperX DDR3 @ 1600mhz (it goes a little bit over that since of the turbo mode of my cpu)
VIA Audio integrated on the mobo
LC Power LC600H-12 @ 600W

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Windows Explorer Has Stopped Working Then Restarts

Mar 2, 2014

Just the other day i was having problems with the Temporary profile problem, but by the end of the day i finally fixed it. But i also deleted my user account so i found this program that will restore deleted data, it was in trial mode so i only allowed me to download 1 Gb so i got what I thought was the most important like App data, contacts, desktop, documents, KAG, and all of the little files at the end of the screen.

I put all of the things in my account once the problem was fixed. Then every time i open my windows explorer and i try to open anything it says that windows explorer has crashed and then it restarts.

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ACER Aspire V3-571G Restarts Suddenly?

Apr 8, 2013

I have an Acer Aspire V3-571G-53216G50Makk.

As some program I use usually are not 100% compatible with Windows 8, I tried to format and put windows 7.

When I installed windows 7, the computer started to heat up and shut down too .. I was convinced that the problem was the BIOS. So I updated it from v2.04 to version 2.13.

I did not notice any difference and the computer continues to shut down. I had only to open a game for 30min.

I went back to change the BIOS to UEFI type and installed again windows 8.

With windows 8 computer already accelerates the fan and he does not turn off so many times.

As the UEFI BIOS type is recommended for windows 8, that have logic ...

However I still find that the computer does not work well. If I play something for 1hour, some times the computer shuts off and sometimes not.

The computer shuts down and after 2-3 seconds, it automatically turns on.

I think this is very strange ...

The fan speeds up a little, but she never arrives at full speed!

So I thought it was a problem in the version of BIOS and I have tried all the ways to replace the original version, v2.04.

Unfortunately, without success!

I no longer know what to do ...

Actual BIOS version - 2.13:
h**p://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_2.13_A_A.zip?acerid=634950419479639493&S tep1=Notebook,%20Ultrabook&Step2=Aspire&Step3=Aspi re%20V3-571G&OS=8cn1&LC=pt&BC=Acer&SC=EMEA_21

Original BIOS version - 2.04:
h**p://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_2.04_A_A.zip?acerid=634846811372439768&S tep1=Notebook,%20Ultrabook&Step2=Aspire&Step3=Aspi re%20V3-571G&OS=8cn1&LC=pt&BC=Acer&SC=EMEA_21

RMN: Q5MV1

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Maintenance :: HP Laptop Restarts When Woken Up From Sleep

Nov 19, 2013

Can't figure out why my HP laptop restarts when woken up from sleep. Under Windows 7, it worked fine. But not with Windows 8. I have played with all the settings in power configuration. Have changed from having a screensaver to none. Makes no difference. All my drivers are up to date. I do not have HP power management installed. Windows takes care of my power management. And still, it won't resume correctly.

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Setup Installation :: Windows 8.1 Upgrade Restarts Download At 50%

Oct 20, 2013

I have successfully upgraded 2 Windows 8 pro media centre PC's, a desk top and a netbook, but the 3rd, gets stuck in a continuous loop.

After initiating the upgrade from the store, the download bar slowly works its way up to 50%, the installation process starts, and as soon as it gets to "getting your PC ready" the download process starts again from scratch. This is a very common problem, but Microsoft are still silent on the issue.

It is bad enough that I have to download the file 3 times, rather than just download one ISO, but this one download has now happened at least a dozen times.

All Windows 8 updates had been done and I have cleared the Windows Store cache.

The setuperr file gives

MOUPG SetupMgr: Error reading Store SQM registry data. Data = [StoreSetupDownloadPause], HRESULT = [0x80070002]
2013-10-20 07:23:30, Error MOUPG

[Code].....

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Maintenance :: Laptop Restarts To EaseUS Boot Mode?

Aug 11, 2013

how to use it but my problem is when i shrink my C drive and extend it to D drive, my laptop restarts to EaseUS boot mode. when it is around 90% of loading my laptop went to hibernate and when i turn it on again, the EaseUS boot mode says it completed its processing, or whatever it is. i'm afraid that it will harm my hard drive that i didn't see it to complete, will it?

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Debugging :: BSOD - Computer Freezes And Restarts Randomly

Jul 30, 2014

A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.

After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.

However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:

- Normal use like browsing, email, programming --> not very often
- Playing game like iRacing --> sometimes it freezes
- Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them

After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.

I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.

I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.

Find attached the SF report. Added new crash info:

System errors:
=============
Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

[Code] ....

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Debugging :: Windows 8.1 Crashes Randomly And Restarts As Normal

Dec 5, 2013

My Windows 8.1 Crashes Randomly, without BSOD or Black Screen, and restarts as normal.

See attachment :

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Acer Aspire V3-531 Laptop Randomly Shuts Down / Restarts?

Sep 15, 2014

I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

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