Dell :: XPS L702X - Unable To Deactivate Touchpad
Nov 8, 2012
Although there are already quite a few drivers for Windows 8, I can't find an updated version fo the touchpad-driver /-software. I don't want to seem impatient, I'd just like to know if DELL is aware of this and if an ipdated version is planned.
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Mar 20, 2013
I downloaded all the driver for windows 8 by using service tag of my laptop. When I install JMicron Card Reader driver, I always get an error: "Installation fail!" how do I fix it.
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Dec 2, 2013
I own a XPS L702X laptop purchased in 2011. Laptop has driver support from Dell for Win 7 and Win 8. But windows 8 drivers aren't working with windows 8.1 and i don't think Dell is in the mood to provide drivers for a laptop which is already 2+ years old.
So i had to collect drivers by myself. I have already got most of the native drivers from Intel/nVidia/Realtek websites.But not able to find the Quickset software. Currently using the one which was released for windows 8, and it gives error when i open the windows mobility center. And after installing, it doesn't remove the "Unknown Device" icon from device manager like it used to do in windows 8 .
Also need "ST Micro Screen Detection Sensor" driver. If i install the old windows 8 driver, it says incompatible with this version of windows.
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Feb 28, 2013
Since my Update from Win 7 64bit to Win8 the touchpad didn´t work. Tested the alps and synaptics Driver. But both dind´t work. (Hardware ID is named as ACPIPNP0F134&1923AA7D&0)
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Nov 3, 2012
I have installed Windows 8 on my XPS M1530.
All good, but the Windows 8 swipe gestures do not work on the touchpad.
I installed the Alps touchpad driver that was working on windows 7, but the special windows 8 gestures still don't work.
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Mar 29, 2014
Installed 32-bit Win 8.1 onto a Dell D610 (Pentium M 1.86GHz 2GB RAM) and it really works very well. Except for one nagging problem - the 4 left/right click buttons do not work! I have tried several drivers and all give full touch pad functionality (scroll and tap/click) and the keyboard stick works - but both sets of left and right buttons refuse to do anything. All worked with Win 7, so I assume it is a driver problem. I currently have a Logitech USB wireless mouse attached which works fine, but I would like to get the buttons on the laptop functioning.
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May 11, 2013
TouchPad keeps freezing up on my Dell Inspirion N411Z while using Windows 8-64 bit. I have to close the lid and open it back up to unfreeze it.
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Feb 17, 2014
I have upgraded to 8.1 from 8(OEM) through the Store, when I tried to install the ELAN driver for 8.1 from Acer, installer says the driver installed but in device manager it shows only "PS2 compatible driver", the old driver works but it doesn't include "ETDctrl.exe" in Startup, I have to manually start it by going to Control Panel, HW and Mouse. Is there anyway I could make ETDctrl.exe start when windows start?
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Oct 25, 2012
My N5110 has Alps TouchPad, but latest drivers for Windows 8 but it seems that they don't include new features... Whats the point changing the version number of the driver and says its Windows 8 compatible?!
Why new gestures aren't included? When will they be included?
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Mar 5, 2013
My problem is not the charms bar, that activates when touching the mouse (touch) pad, but the same charms bar, that appears when touching the screen on my tablet.
You can disabuse me and show me a website or a forum link but after 4 hours of research I am done for now.
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May 26, 2014
I have a Tablet Windows 8.1 with a Microsoft Bluetooth mouse sculpt comfort. It is very annoying that the tablet wakes up just because of the mouse,.
Bluetooth seems to change everything. I can't see any power management option anywhere in the settings/device manager.
Is there a way to do it at least via the registry?
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Dec 13, 2013
I have had a friend send me the manual for my Dell xps 8300 desktop because I was unable to download it. I saved it. For me it just says page cannot be viewed. I tried 3 browsers.I am having the same trouble with my Dell Inspiron, N5010, R15.
I get the same error message. I am more concerned about WHY I cannot download when others can.I have looked over the Win firewall for Win 8.1 but can't see any issue.I have a Comcast router set to normal security.
Could my download feature be corrupted?I ran sfc + it is ok and Chkdsk says it does not need running. I have emptied caches etc.I had driver issues recently and a forum tech told me to run Driver Booster. Everything except the inability to download this Inspiron manual has worked much better.
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Jun 9, 2014
have a brand new xps with all the best but I am unable to install Linux rather than windows 8 , it will not allow me to boot from disk unless I disable the safe boot mode and then it starts in a mode with no video drives and will not allow installation
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Jan 15, 2014
My new XPS 2710. I was going to change the hard drive to an SSD. No problem doing this but when I tried to reboot the screen is stuck on the round Dell logo. I checked the forums and it seems changing to a SSD in windows 8 is problematic and it needs settings changed in the bios. Problem is I can't get into the bios. Using either the wifi keyboard or a wired keyboard I found that by pressing the ctrl key when booting it shows press F12 for boot options in the corner and a blue bar moves across the screen which is a timer but if I hit F2 or F12 the blue bar disappears and the screen just stays on the Dell logo. It's as if it's not reading the F keys or reads them as a normal key and stops the timer.
I've tried ctrl F12 or F2 or any number of combinations but everything just kills the timer and doesn't enter either the boot menu or the bios. I've put back the original drive. I've cleared the bios using the jumper. I've removed the bios battery. I've tried with and without RAM and hard drive but I just cannot get the F2 or F12 or F8 keys to work. Is there another combination key I need to use with the F2 or F12?
Just as a bit more background the sequence of event went like this. Use flash drive to load clone program, Cloned original Dell Drive. Removed 2TB drive and put in samsung EVO SSD. Booted computer to check it would run. Did but found no OS as expected. Rebooted using USB and cloned 2TB onto SSD. Went OK. Booted computer and it went through the Dell logo to a blank screen as if it was going to load Win 8.1. then a small white line appeared near center of screen and it froze. Rebooting just went to Dell Logo. No F2, F12 key would work to give me access to boot menu or BIOS. Trying different key combinations shows that I can get the blue timer and Press F12 screen every time I boot provided I press the Control Key. however no combination of keys with the F2 or on its own will access the BIOS. It just finishes the timer bar and goes to the Dell logo.
I've tried just about everything i know. With and without HD and SSD, Bios clear, CMOS battery out. Ram out. Totally stuck. I'm convinced that if I can reset the bios then I'm good to go again, but I just can't access the darn thing.
Any of you cognoscenti out there have the magic key combination?
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Oct 22, 2013
I've tried for several days after several reboots, etc. I am running a Dell OEM version of Windows 8 on an Optiplex. It just sits at "Downloading" and when I hover over it it says "0% complete". Apparently I can't use the ISO because I need a key which the OEM version does not have. how I can get this thing to update?
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Mar 16, 2013
I have done the partition of HDD of my new Dell inspiron 7520 laptop and now I am not able to create a System Recovery disk nor in USB drive. System keeps on reading the disk or Drive.
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Oct 18, 2013
I've reinstalled Win 8 and now even upgrading to 8.1 didn't change anything.
I have Windows 8 and am trying to see streams broadcast on Justin.tv using any browser besides Chrome. I can view streams on JTV using Chrome when I have it's built-in flash player going but if I try to use the one I downloaded it doesn't work and gives me the same issues as Firefox 25 and IE 10 which are a black screen for the stream and a constant loading circle for chat. After a good bit of googling I found out that to see streams on Justin.tv you have to have 3rd party cookies option enabled in flash. When I try to do this with the online settings manager it won't allow me to check to accept 3rd party cookies. Nothing else I've tried has worked such as downgrading browsers in FF's case and trying the current flash version and the beta one. Older versions of flash outside of IE just tell me I need to upgrade.
I've cleaned the cache so many times. The box is not clickable at all. It lights up when I put my arrow over it but it won't allow it to be checked. Also, when I try to change storage settings those settings don't take either.
I've used the uninstaller that's downloadable off of Adobe's site, restarted my computer and tried downloading the most recent Flash version again. I still can't click on these boxes and the changes for storage don't get saved when trying to do so when using Firefox or IE.
I don't know what to do with IE 10 since I have Win 8 and flash is integrated as it is with Chrome. Funny thing is as I mentioned before the only way I can watch Justin.tv feeds is with Chrome and using it's integrated Flash.
Windows 8.1
IE 10
Firefox 25
Chrome 31.0.1650.26 beta-m
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Jan 11, 2013
Installed Office Professional Plus 2010 on new computer with Windows 8. Can create and open all Office documents except unable to open existing Excel documents. When try to open, I am asked for the activation key. When key is entered, get message that key is not valid. Inserted install disk and re-entered activation key. Did not work.
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Jul 9, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both Users show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
I'm another user with the same situation, it did not work, the direct download stated, does not work with this system.
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Oct 5, 2013
I'm using Intel Rapid Start function, so my PC is starting from completely off to fully desktop in less than 10 seconds (no POST, no Boot ). But I must each time remember to stop "automatic maintenance", because if it is running when closing with IRS, then it won't start again. I can find the setting to change the time of running "automatic maintenance", but I want to deactivate it for ever!! I will maintaine my PC myself.
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May 15, 2013
I have a new Dell Vostro 270MT running Windows 8 Pro 64-bit. I'm having a problem in that the Metro Apps (Music, Pictures, etc) are not seeing any files on a second internal HDD.
I have gone into Windows Explorer and explicitly added the file location (e.. E:Music) to the relevant Library (e.g. My Music). When I click on the library, the files appear there and I can open them from within Windows Explorer (by selecting the file and choosing "Open with"). Individual music files will open with any of the installed programs including Music, Media Player or VLC. Similarly picture files are visible in Photo Viewer or Pictures.
But when I return to the Metro/Start screen and select the relevant app (e.g. Music) - no files appear.
If I copy a file across to the main library on C: - then the file will appear in the app. (But I want to keep all my data on a 2nd internal HDD rather than fill up my C: drive).
I have tried:
- Uninstalling and reinstalling the app
- Explicitly setting the folder type to "Music" or "Pictures" or whatever is relevant, as well as keeping it as "General"
- I have added the file to the library by (1) going into the library and adding it to the list of locations to be accessed, as well as (2) going to the E: drive, selecting the folder and adding it to the library
None of the above work.
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Sep 11, 2014
I have been unable to connect two windows 8 laptops (dell and asus) to my home network (and internet). At the same time I have connected 2 xp laptops and 3 kindles with no problems. My security consists of using mac addresses only and all other security is turned off.
The offending laptops will also only show the 5gz and not the 2.4gz in available networks (one laptop is brand new and the other is about 1.5 years old). I have also disabled all security on one of the laptops to see if that was the problem (it was not). When trying to connect I have two basic reactions. The first is that its taking too long (cannot connect) and the other is that there is limited connectivity. In addition to that I am sometimes told that the ip address is not right (malformed, I think).
I got the mac addresses, of the offending laptops, by the standard cmd/ipconfig /all path and choose the wireless wi ip but have also tried the other wireless as well with no better results (just making sure)
I also have an edimax extender plugged in and it works. The laptops also show fewer network connections than my asus 1000ha w/d-link dongle. My own laptop, incidentally, is clicked into the 5gz network connection directly from the router (edimax kinda redundant <g>)
I posted this in windows 8 topics as I think this is probably a windows 8 problem given the ability to connect other machines with no problem.
The router is a netgear wndr3400 and is working just fine for all but the windows 8 machine.
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Nov 2, 2012
unable to find Bluetooth driver in windows 8
DELL inspiron N5010
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Apr 13, 2013
i am using an inspiron 14 with windows 8 single language (US English).
i recently downloaded a chinese music player from www.duomi.com and windows 8 is only displaying part of the chinese wordings in the software correctly, the rest are like alien characters.
image: [URL]...
What should I do?
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Oct 20, 2013
I have a Dell Inspiron 7720 Win 8 x64 PC which includes UEFI (described in Microsoft link below). However, UEFI is accessed on Win 8 from Settings Charm > "Change PC Settings". This requires that you have booted the system already. In case of a main disk crash, you need to boot from another drive, like a thumb drive.
During restart my Dell PC displays "F12 Boot Options" in lower right of screen during restart, but multiple presses of F12 during startup are ignored. Likewise when I try F1 or F2 during startup. So I have no way to specify an alternate boot drive.
I am thinking maybe my PC is defective, but also maybe I'm missing something. What is UEFI? - Microsoft Windows Support
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Sep 30, 2013
I recently installed Windows 8 Pro x64 on my Dell inspiron 3520. Just a few weeks down the line i noticed i was not able to access the control panel or any of the system properties.
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May 31, 2014
My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated
Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Jan 11, 2013
current versions of Jump Desktop for iOS and xtralogic remote desktop for android is that they allow you to switch the touchscreen to touchpad mode, and then control the pointer with the screen like a touchpad instead of having to hit something with your fingertip. This great for when you need a precise pointer, or for controlling the cursor from a corner without having to release your grip on the device, but in addition to that, on Windows 8 I could also see potentially using this to control a second monitor (like a TV) with your touch monitor (say the newly announced wireless lenovo monitor connected to a windows 8 HTPC).
I don't have windows 8 yet, but I was wondering if there was any such utility for windows 8 currently or in development. If the thin and light wifi monitor idea takes off, it would be great for an HTPC - you could play video on the TV while browsing or such on the tablet, yet you would only have to have and use one computer.
For photographers and artists you could use the USB3 version of the display or small touch capable cintiq on your desk in front of you, pushing your keyboard and mouse out of the way, but with a quick mode switch you could still control your main monitor without shuffling things around (something I've found frustrating when switching between a traditional wacom tablet and keyboard - something is always out of easy reach). Of course that also assumes you could still bring up the on screen keyboard on the touch display.
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Aug 2, 2013
I found the sequence to uninstall the driver, and it told me that was done.
The touchpad still is dysfunctional, interrupting typing.
fn+f7 doesn't work either.
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Sep 15, 2014
How do you get the scrolling to work on this laptop? if it has the scrolling capability?
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