Debugging :: Acer Laptop Not Display BIOS Boot Screen

Oct 19, 2013

I have an Acer Aspire laptop which has recently stopped booting up. It doesn't display anything when powered on. I know it is not a problem with windows because it doesn't even display the Bios boot screen. Why is this? The fans start but I cant hear the hard drive.

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Black Screen After BIOS - Laptop Stays That Way And Doesn't Boot

Nov 16, 2013

I have a samsung laptop. I turn it on and I can see the bios screen. After that, the screen just goes black and stays that way and doesn't boot. I am able to get into BIOS and I can see all bootable options. I am not able to get into recovery settings or the advanced boot menu.

I burned my Windows 8 iso to my flash drive and plugged it into the computer. I tried automatic repair with it and that didn't fix it. I tried doing a system restore, but it failed saying "System Restore failed while copying the registry from the restore point. The registry in the restore point was damaged and could not be restored." The computer was working during that restore point that. I will try another one though.

It appears that something is corrupt within Windows, but I'm not sure exactly what. I can issue the command in command line, since I can boot to my flash drive, but I'm not sure what files I need to fix or if I'm correct.

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Setup Installation :: New MSata Install From Acer Recovery USB - In Bios No Boot

Jan 14, 2014

These are the steps I've taken-- OS Win 8, pre-installed by Acer.

1) Make recovery USB using the Acer recovery wizard, with the laptop in stock configuration.

2) Install msata as secondary drive

3) Go to Computer management and initialize the msata and format with GPT style. Format the drive, assign a drive letter. (I only see 1 partition). I did this as NTFS/default allocation size. Is this where I went wrong?

4) Remove the factory HDD (listed as HDD0 in BIOS)

5) Boot to BIOS
5a) in BIOS, disable secure boot.
5b) Go to legacy mode
5c) Set msata (HDD1 in BIOS) as #1 in boot order

6) boot to USB recovery drive, follow steps to restore from USB (clean install, make partitions as it wants)

7) remove USB, reboot.

Error message-- no bootable device. I can basically load the USB again or the BIOS.

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Toshiba Won't Boot - Screen Just Goes Black After This BIOS Screen?

Jun 23, 2014

My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.

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Debugging :: Laptop Crashing With Grainy Display?

May 24, 2014

My dell inspiron n5010 running on Windows 8, today all of a sudden started showing some grains on the display.Soon after it happened, it showed me a message which says

"Your PC ran into a problem and needs to restarts. were just collecting some error info, and then well restart for you (100% complete)".

The system restarted by itself and it started running system repair. The system repair screen is also grainy. After the repairing is done, it restarted showing Windows 8 logo(that too with grainy display).But nothing really happens after that and it its stuck. So I decided to switch it off and turn it back ON after sometimes. I did that and the PC booted with no issues with the display perfectly fine. But the same issue is repeating again and again and I will have to shut down the system for some time and then again turn it back ON to make it run normal.

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Graphic Cards :: Poor Screen Resolution And Video On New Acer Laptop

Mar 30, 2013

My new Acer laptop has very disappointing screen and video quality. The screen resolution is maxed-out at 1366 x 768 with Intel HD Graphics 4000. Those specs should be just fine for great visuals. My old desktop didn't come close to that but I could watch Youtube videos very well with no pixeling of image. Acer tech support said "new graphics driver download" and I did that , to no avail. Setting adjustments etc.? My wife's 3 year old Acer has better screen quality than my new one.

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Can't Get Boot Menu BIOS Option On Asus X750j Laptop?

Jan 24, 2014

My wife has a new Asus X750j Laptop.

I've spent the last day and a half setting it up.Now I want to make a system image of the C: drive using Paragon.

I do this from a bootable DVD, but it isn't set to boot to the DVD first in the boot order.

I've tried tapping the F11, F8, Del, Esc and F2 keys and it just boots into Windows 8.

My computer which has an ASUS motherboard, shows a message when I boot, saying select "Delete" to boot into the UEFI Bios.

But I can't seem to get either a boot menu of the bios option on the laptop.

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Toshiba Satellite Laptop - Can't Change BIOS / Boot Priority

Aug 22, 2014

I have just bought a Toshiba Satellite laptop. Before installing everything I wanted to partition the hard drive, for various reasons. To do so, I installed EASUS Pro. (Have used that many, many times on my W7 PC without a problem.) Anyway, it went away to resize the boot partition and now I can't do a !@#%$ing thing. The laptop boots to a 0xc0000225 error screen, and that's it. I entered the UEFI Firmware Settings, and managed to firstly change the fn keys to standard (YAY!) but I CANNOT use the F10 key to save the boot priority to CD/DVD or anything else, so I have nowhere to go from there.

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Debugging :: How To Boot From BIOS Into 8.1 Recovery USB

May 27, 2014

I'm trying to boot from the bios into a Windows 8.1 Recovery USB. When it loads it just goes to a black screen with moveable mouse pointer and will sit like that endlessly. However when I boot with an Acronis USB for example everything comes up on screen fine.

Why this is happening or what it indicates?, all this is occurring outside of Windows so things like drivers shouldn't be affecting the display.

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Hardware Drivers :: Can't Get Display To Second Screen Since Installing Windows 8 To Laptop

May 20, 2013

Since installing Windows 8 to my laptop, I can no longer display to my Samsung USB hub monitor.

When I try to duplicate or extend, the hub says 'Connecting to PC...' but then nothing happens. Something is working as my mouse and keyboard are plugged into the hub and they work. I just cant get the display. I think all my drivers are up to date.

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8.1 Update - Won't Boot Past BIOS / All Recovery Media Black Screen With Mouse

Jun 2, 2014

I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.

I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.

So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.

How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.

I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.

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Hardware Drivers :: Can't Boot Just Hangs On BIOS Load Screen - Brand New Motherboard

Aug 5, 2014

I just got back from vacation andwent to turn on my pc which worked before on my Gigabyte GA78LMTS2 and now cant boot into Windows, instalation media, anything. it just hangs on the BIOS load screen. I am using AHCI for my sata.

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UEFI BIOS Firmware Restart Doesn't Boot To BIOS

Dec 12, 2013

I just built a desktop with a sabertooth x79 motherboard, and am running Windows 8.1 pro 64-bit. When I click the UEFI BIOS Firmware live tile via the change PC settings>update and recovery>recovery>etc. my computer reboots normally to Windows and will not open BIOS. I have tried accessing it using the delete and f2 keys, but this does nothing either.

I am up to date in terms of my BIOS, and am definitely running UEFI and not legacy.

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Hardware Drivers :: Acer - No BIOS Pass Test Beep?

Nov 10, 2013

Went to boot up my Acer this evening to no avail. I can see it start to cycle through searching the DVD drive and see the read/right red LED light for the hard drive go on for about 5 seconds, then nothing. No BIOS test pass beep. I know that it beeps once for passing, then continues to boot.

I took the side panel off and reseated all the connections including the Mem strips. At one time I left a strip out intentionally for a continuous beep, which is what it's suppose to do.

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Maintenance :: Windows 8.1 - Install Custom BIOS In Acer Aspire V5-571g

Dec 25, 2013

I have an Acer Aspire v5-571g(53334g50makk) Ultra Book.

With Windows 8.1 Installed. The current bios in it is completely useless, it does not provide any options for me to alter, not even temperatures of the processor, graphic card etc...

Rherefore I want to know if I can install a different bios to get advanced features?

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Debugging :: Laptop Keeps Crashing With Blue Screen?

Nov 16, 2013

my HP laptop keeps crashing saying DRIVERS NOT LESS OR EQUAL (tcpip.sys), I am running on windows 8 and do not know why it keeps crashing

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ASUS K75DE Windows 8 And 7 Dual Boot - Boot Options Grayed Out In BIOS

Dec 15, 2013

I just got a refurbished ASUS K75DE laptop, and it came with Windows 8 on it. I am wanting to run a dual boot with Win7, so I disabled fast-boot just fine, and went into the UEFI BIOS and disabled the secure boot.

While I was there, I did like I have always done and set a BIOS boot-up password. I then proceed to boot to my Win7 installer USB Flash drive, but I was running low on battery power so I aborted the install and shut the computer down to try again later.

Now however when I get into BIOS to select boot priority, all options are grayed out except for system time and a few other non-essentials. At the bottom of the first BIOS screen it says "User Level : User" and I can't seem to find a way to reverse this issue. So now I'm stuck, can't boot to anything but the HDD because it is first by default.

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New Dell W8 Laptop - Slow Boot Time (Login Screen Appear After 5 To 10 Mins)

Jul 7, 2013

I received my laptop (Dell 17r SE) about a week ago but I have been having trouble with it's boot time. From pushing the power button, it takes anywhere between 5 and 10minutes to arrive at the login screen.

I checked the event log for Diagnostic-Performance, and the eventID100 has popped up quite a lot as "critical." I go into details and the stats are not looking to good. These are the times for multiple boots:

BootTime 175799/153962/217864/640216(This one was the first startup that the laptop ever did)
MainPathBootTime 122899/90262/135072/564816(This one was for the first startup that the laptop ever did)

Along with that critical error, I get other warnings saying apps/drivers/services like Svchost, rdbss, gpsvc, SMSSInit took longer than expected to initialise, thereby slowing startup.

I'm not sure if this is useful but apart from that, the log also shows EventID500/501 error events that state that The Desktop Window Manager responsiveness has degraded due to heavy resource contention.

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BIOS Boot Order Change - Windows 8.1 Does Not Boot?

Apr 27, 2014

.I have an HP Pavilion Slimline PC desktop. It does not allow me to boot from CD/DVD drive or USB connection. Windows 8.1. I wish to be able to use the boot options cd/dvd and all the USB options. I can't use any of the options. I list bios setup options and suggestions given to me from articles but I'm not sure I'm afraid of error. I don't have that much experience in bios setup.

Articles have said in BIOS setup Security is to be disabled. I suppose Legacy remains disabled(?). It is suggested that I shutdown and reboot.

BIOS Setup > Storage > Boot Order has this list:
UEFI Boot Sources
Windows Boot Manager
USB Floppy/CD[code]....

At bottom of this Boot Order Window are the options: F5=disable Enter=drag F10=accept ESC=cancel

Windows Boot Manager at the the top stops all other options.beneath it. How does that 'drag' work. Don'tr I have to move 'Windows Boot Manager' to the bottom?

And move ATAPI CD/DVD drive to the top? of this UEFI boot sources list?

Is it true that if there is an error in the BIOS Boot Setup and Windows 8.1 does not boot, the BIOS Setup will come up instead so one can do a fix?

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Debugging :: Can't Boot Windows - Screen Started Flickering And No Icons

Mar 2, 2014

I went to power up my PC today and after welcome screen the screen started flickering and no icons or anything was on the screen except start tray which only had start button, touch keyboard button and address bar, none of which were responding.

I managed to launch task manager through ctrl-alt-delete (that didn't flicker, but taskmgr did). I launched cmd through taskmgr and managed to stop the flickering by terminating endless stream of svchost.exe processes. Couple of seconds after I do this, BSoD appears giving 0xc000021a error. Msconfig can't configure the PC to boot in safe mode. What do I do?

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Debugging :: Screen Stays Black After Boot Logo Disappearing?

Mar 8, 2014

There's this bugcheck that forces me to refresh install my Windows 8 installation. Everything was normal until I restarted my system and it takes longer time to boot. The screen stays black after boot logo disappearing, until I saw a BSOD.

Attached below is last and the only dump file generated while BSOD occured. I need to know what's the real cause so I can prevent it in the futures (this is like my third time to refresh install in less than a year...)

Note that I generated this diagnostic after refresh install so it might be irrelevant to crash dump attached...

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ACER ASPIRE V5-431 Laptop - Unable To Install Win 8?

Nov 22, 2012

i have ACER ASPIRE v5-431 laptop.

i have installed Win 7, ubuntu, xp, vista.

But when i try to install Windows 8, it just doesnt gives me following error :

I Tried everything.i performed a Clean install {deleted all partitions & installed on a new partition}

I even used ACER just UPGRADE ASSISTANT.The OS doesnt install. i tried freaking 15 times just trying to install that OS but still it just doesn't install.

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Acer Laptop - No Caps Lock Indication

Jun 16, 2014

How do I gat app to show when the CAPS and NUMBER LOCK is ON or OFF.

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Setup Installation :: Erased C On Acer Laptop Cannot Reinstall Win 8?

Jan 5, 2014

I have an Acer aspire e1-570 where the c: drive partition is deleted. (It is a friends pc and he treid to put win 7 on it) All the other partitions are still there. He did not make any recovery dvd or usb stick.

I trayed to get i restored to factory settings, but can not.

It says it is missing a partition.

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No Bootable Device - Error On Windows 8 Acer M5 Laptop

Feb 3, 2014

I have an Acer M5-581T laptop with windows 8.1 (windows 8 was already installed when this laptop was bought) and has been running fine since i received it. Last night I accidentally dropped the the right hand side of my computer about 2 or 3 inches but no more. I didn't think anything of it until this morning when i tried to start up my computer and was successful until when i tried to open an application on my desktop and my computer froze. Also when i started up my computer i heard a scratching or cracking sound in the right hand side and this continued for the nect couple times i tried to restart my computer.

So, after it froze I restarted my computer just by holding the power button and upon turning it on again after the Acer start up screen i got the message "No bootable device. Hit any key." in a blue box. Hitting any key did nothing obviously. After some research i was able to press F2 and open up BIOS but with messing around with the settings and even changing in secure mode from UEFI and Legacy BIOS doesn't seem to work. Pressing control+alt+delete doesnt work, it only restarts my laptop. I haven't really done anything like try to change my laptop from windows 8 to windows 7 so it is still windows 8.1.

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Acer Aspire V3-531 Laptop Randomly Shuts Down / Restarts?

Sep 15, 2014

I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

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Microsoft Office 2013 In Windows 8 - Acer Laptop

Mar 16, 2013

I have an original version of windows 8 in my acer laptop and I want to install Microsoft Office 2013 and activate it with "KMSnano v26" or "Windows 8 and Office 2013 Permanent Activator Ultimate v14.0". Can it affect my Windows's version.

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Accounts :: Acer Laptop / Windows 8 - Password Not Accepted On Startup

Apr 22, 2013

I have Windows 8 pre-installed on an Acer laptop. I have a specific password that I use on start up. However, I turned off the computer without using a proper shutdown and somehow the password has been changed because the computer will not accept the password I have used from the very beginning.

Unfortunately, although I live in Vancouver BC most of the time, I am currently in Basel, Switzerland until the end of May and I believe any record of my Windows 25 character code is in Vancouver; thus, I doubt I'll be able to restore Windows until I get back there.

I've been reading your forums and I gather that getting into safe mode in the Acer in Windows 8 is not easy. I've tried doing it the way the documentation says to no avail. I am able to get to system settings but do not find any way to bypass the startup password code.

With all the fiddling around I have done, now the cursor arrow doesn't show and I have to use <Tab> to move around the screen to restart. I restart with the <Shift> key down and that gets me into a mode where I can troubleshoot.

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Setup Installation :: Upgrade Win 7 Home Premium To Win 8 Pro - Acer Laptop

Sep 8, 2013

I have an Acer aspire S3 Ultrabook Laptop (one of several laptops) and I am wanting to upgrade the os to win 8 pro. I have the win 8 pro pack,which is a full version i think,it does not say it is an "upgrade". Am i still able to use this win 8 pro pack to upgrade?( i thought upgrade packs are in fact cheaper)

There is the windows upgrade anytime link which i used just now,but it said that the windows key is invalid.It is a brand new pack with a new key.

I have read instructions online that say i need to insert the disk.But i am wondering if all the acer software will be deleted on C drive,although the instructions say it will be kept intact,as it has the acer recovery software in control panel on it. If the acer software is deleted how will i reinstall those? I am guessing that the win 8 pro disk will have all the right drivers?

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Hardware Drivers :: Acer Laptop Does Not See USB3 External Drive

Jan 14, 2013

I have an Acer laptop with Windows 8 pre-installed. It has an USB3 socket. When I plug an external drive into it the drive appears in the device manager but not in "my computer".

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Acer Laptop / Windows 8 - Some Websites Load Up Completely Blank

Feb 16, 2014

I have windows 8 on my acer laptop, and I'm having issues with opening websites. All of my browsers are acting the same, there are some websites that load up completely blank, It is so frustrating, I can't do anything. I can't even load up my Router IP Address configurations. Why it suddenly started happening.

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