Windows Error Recovery - System Repair Disk Didn't Fix

Nov 19, 2011

I'm writing about my brother's Samsung R780 laptop (running Windows 7 64 bit), which recently stopped working. When he starts the computer, he gets the following error: "Windows Error Recovery." Searching around online led us to create a system repair disk on my laptop (which also runs Windows 7). When we boot with the disk in the drive, a prompt asking for our language (which is greyed out so we can't change it) and our keyboard (which we can change) appears. Without changing the keyboard option, we press 'next' and then it freezes. We've also tried the 'repair your computer' option in the Advanced Boot Options, but it also freezes.

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Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 0.0.0.0
Problem Signature 02: 0.0.0.0
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: unknown
Problem Signature 06: 1
Problem Signature 07: unknown
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I exit out and cannot do system restore memory test is 100% ok. BIOS system diagnoic says error code 03f0 Hard Drive Not Exist the main BIOS menu says the BIOS system is idle. Version for BIOS system F.17 i tried the recovery disks but it says that windows does not support the media on this device. I also have an .iso file of windows 7 home premium dvd but it doesn't do anything so im thinking its a bad .iso copy of windows somehow or I burned it wrong maybe? If there's any other information needed i will gladly post it just ask. also I cannot get to logon screen on startup. The hard drive makes the same soft spinning sound not beeping or anything. I need this computer for work its a business laptop. also i cannot access system recovery from F11 the words show up in bottom left corner on startup but even if you repeated hit f11 or hold it down it brings screen to black screen media cable failure check cable exiting pxe-rom..no operating system etc.

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I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERSCLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.

Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05: AutoFailover
06: 2
07: Corrupt Volume
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