Windows 7 Hangs On Shutdown

Nov 13, 2012

I have a problem with my laptop (A Sony Vaio VPCEB4J0E) Basically, whenever I tell it to shut down, it doesn't actually do so and only closes Windows explorer so I'm left looking at my desktop whilst nothing happens.

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WINdows 7 X64 Hangs At Shutdown?

Jan 14, 2013

i've recently done a fresh install inc SP1 of win 7Pro x64 and now the pc almost constantly hangs on shutdown.everythings up to date driver wise etc.I was aware of this problem on my older quadcore machine but had it very infrequently, this happens almost constantly on my new one.Found a hotfix which i tried to install but had a warning say that "not applicable to my computer", i then realised that the problem was addressed in SP1.

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Windows 7 Hangs On Shutdown?

Feb 29, 2012

I have been having this random problem where my computer fails to shutdown every time. I know it is a general question but I have no idea why this happens. The only thing I remember changing was my sound card, but it is disabled in the device manager so I don' think that is the issue.Is there any way I can log events to see why it is crashing?

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[CRASH] Windows 7 Hangs On Shutdown?

Mar 26, 2011

I just bought a new Lenovo Thinkpad T400. This is my 5th Thinkpad. It is a 2767-P1U. It is running Windows 7. I have the Lenovo drivers installed and have upgraded them to the latest available. I have also got Norton Anti-Virus 2011 and Office 2007 Professional. Windows is fully updated as well.The processor is: Core 2Duo T9400 with 2GB Memory.I am having issues getting the machine to shut down from the "Start > Shutdown" command. It continues to the shut down splash screen and has the rotating circle "hourglass" and stays that way. There appears to be little to no hard drive activity and it just sits there. After about 5 minutes of waiting, I am forced to use the actual power button to hard shut down the system.In order to investigate possible causes to this problem I began by determining what programs are running at start up in MSCONFIG. Aside from a few IBM applications, Windows and Norton services nothing seems to be in there that should cause any issues.

I checked the Event Viewer and can see that there seems to be some issues with "miniport" drivers from AMD. I thought this may have something to do with the video drivers as they are ATI (now AMD) and removed the extra Catalyst stuff and left the drivers. No change.I removed the Anti-Virus software completely. No Change.I tried disabling the network adapters, including Wireless. No change.One thing is certain. If I start the computer and sign into windows and then immediately click Start>Shutdown, it goes down in 10 seconds. Is this a power management driver issue? A video driver issue still? Some other "miniport" issue? Something I can't see?

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Windows 7 Pro X64 Hangs On Reboot, But Not On Shutdown?

Dec 8, 2010

Windows 7 Professional x64 edition is installed on a computer. During the installation, every time it went to restart the system would hang immediately; I had to do a hard reboot to continue the installation.Now Windows 7 is installed, and still hangs on reboot. When I choose Restart, the system shows the shutdown screen, goes black, and hangs. After some time waiting it never reboots and I never see the BIOS screen. However, if I choose "shutdown", it works perfectly.Also, when I force it to reboot, the system does NOT give me the message that it wasn't shut down correctly. I've reinstalled the system twice. All drivers are installed correctly, and Windows is completely up to date. I even updated the BIOS to the current version.

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Jan 4, 2012

Windows 7 Home Premium hangs for a prolonged period of time at the shutdown screen. It normally takes a few seconds only, but it now begins to hang for several minutes at the shutdown screen.

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Oct 17, 2012

I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine. As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460. There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo. I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down. Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive.

I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates). Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down. One extra note I double checked every driver and they are all up to day. Also when I boot in Safe Mode the PC shuts down fine and I have no problem restarting, just shutting down...

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Explorer.exe Hangs On Shutdown?

Nov 10, 2010

One of the computers in the office where I work hangs when the user shuts down in the evening. The error dialog says there are two processes still running, and the title bar of the dialog says "explorer.exe error". The message in the dialog says something like "The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX", The memory could not be "written. Click OK to close." There is an OK button and when you click it, the computers finishes it's shutdown with no further hang up. Windows explorer is the stuck process shown. I've done a little research on it and some of the suggestions are to clear the temporary internet files, which I did, but that didn't help and I wonder if they were thinking IE and not the Windows explorer which is different.

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Dec 14, 2010

This is starting to drive me nuts sometimes. I remote into my desktop at home from work sometimes and depending on applications, when I go for a reboot or shut the PC down, it hangs and I can't remote back in. A few days ago I waited 5 hours and had to go home to click "Force shutdown" on the prompt that Windows 7 had waiting for me.

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Oct 3, 2010

I just installed a retail copy of win 7 on my laptop and have been experiencing some issues. At first everything worked fine but out of the blue my desktop/folders have not been auto-refreshing. Whenever I try to delete or create a new folder I have to manually refresh to the folder in order to view it. When shutting down my laptop it takes 5+ minutes and when my desktop is loading after booting up the laptop it takes several minutes for everything to load and for the win 7 chime.

Finally, it won't allow me to update. When I try to use the windows updater it hangs for a while on "creating restoring point" (which may be normal) but then permanently hangs on installing update 1/16 at 0%. If I try canceling the update nothing happens and even when I try to shut down the laptop it attempts to install the updates but hangs on update 1/16.

From researching these issues I've realized that the auto-refresh problem is not uncommon and has something to do with a network. This may be unrelated but these problems only started to occur when I was transferring pictures via a USB stick.

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Dec 5, 2011

When I try to shutdown my PC it nearly always hangs at the "Logging Off" or "Shutting Down" screen, the only time it shuts down properly is immediately aftwer it has been freshly started. It seems to me that a program or driver is causing the problem.

Dell Optiplex GX620
Intel Pentium Dual Core Processor
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Sep 19, 2012

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Nov 23, 2011

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Apr 16, 2012

I have two windows updates that keep failing. When i go to shutdown my computer I always have an update icon attached to the shutdown key. The download is always 1of1. Then when i reboot, the update icon is still there. I'm thinking since the two updates are failing, it has something to do with the 1of1 update not downloading properly. I went to windows update to check for new updates, and the only one is the two that keep failing. My computer just blue screened on shutdown today, winch got me thinking i really need to fix this.

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Oct 11, 2010

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Jan 26, 2013

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Feb 11, 2012

Im not sure if this is in the right category, but I think it could be Windows 7 related.My Powersupply died the other day so I purchased a new one and all was fine, except when I shutdown it either freezes or carries on for what seems like forever.The only thing is that on bootup my DVD Drive and SSD have changed ports so my dvd drive is now device00 and my SSD001.

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Nov 17, 2012

Windows 7 Home Premium x64 will hang after the "Starting Windows" logo, showing only a black screen, forcing me to hold down the power button.Windows will boot in safe mode and will boot if I disable my video card from Device Manager.I have run hard drive and memory diagnostics without any errors showing up.I did not change anything before the problem began occuring.I've already tried restoring to the initial system image from Lenovo OneKey Recovery (I'm using an IdeaPad Y560) and using the Windows System Restore, as well as updating drivers and BIOS.Attached are my event logs in administrative view from today (The problem has been occuring for a week or two, however, I don't have access to logs from that time), in which I reinstall my drivers and attempt to install a download manager in safe mode among other things.

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Mar 7, 2011

I just installed a new ssd (X-25m) on a clients computer along with Windows 7 64bit and 8GB of RAM. The computer hangs for anywhere from 10 seconds to 30 seconds+ and sometimes just freezes up all together until I restart. Sometimes, it freezes icons and I can still use the mouse, and can double click to start a program, but it won't start up until it unfreezes, then everything I've opened suddenly opens all at once. Other times, even the mouse is frozen, and I have to wait 30s to a minute before I get it back.

Things I've tried- all Windows Updates, and updated all chipset drivers for the mobo (MSI P6N SLI Platinum)

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Mar 14, 2011

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Windows 7 Upgrade Hangs At 86%

May 6, 2010

I am trying to upgrade from Vista Home Premium to Win 7 Ultimate using a DVD bought at retail. The upgrade process hangs while Gathering programs and settings, always at the 86% mark. Yesterday it hung at 6:00 PM and I let it run overnight -- at 9:00 AM next day it was still hung. No error message, no shutdown, just sitting there waiting.Following suggestions from various sources I have tried working from an empty start folder in Vista, and from a clean boot in Vista. Neither made any difference. I have turned off antivirus and taken down the firewall. My system is approved for upgrade by MS. I have tried starting the upgrade program from Vista safe mode and by booting from the DVD, but was not allowed to continue. I have done everything suggested by MS as a prelude to upgrading.My computer is a Dell Inspiron 530.

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Aug 28, 2010

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Mar 7, 2011

I just installed a new ssd (X-25m) on a clients computer along with Windows 7 64bit and 8GB of RAM. The computer hangs for anywhere from 10 seconds to 30 seconds+ and sometimes just freezes up all together until I restart. Sometimes, it freezes icons and I can still use the mouse, and can double click to start a program, but it won't start up until it unfreezes, then everything I've opened suddenly opens all at once. Other times, even the mouse is frozen, and I have to wait 30s to a minute before I get it back.

Things I've tried- all Windows Updates, and updated all chipset drivers for the mobo (MSI P6N SLI Platinum)

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Mar 10, 2011

It hangs on start up; it gets past the Bios but stays at the Windows Logo and says "Loading Windows" until I am forced to shut down. Here are my specs:

EVGA 780i mobo
3.0ghz intel duo-core processor
4 gigs of DDR2 RAM
1 TB seagate HDD
1 gig of video (Gforce 9800GT 512mb SLI)

So my computer was working perfectly fine until this happened. However, this has happened before! This same exact problem happened before, so I figured it was the hard drive so I got a new one(the one I have now).Fine, it worked for about 1 month. Then this happened... again. I do not know what the problem is. Like I said in the description if my computer does get past the windows logo and I log on, after about 10 minutes of running I freeze and have to force shut down. Then I am stuck back at the Windows Logo... I have also tried to insert the Windows CD itself and try to repair windows, but even then it still won't get past the windows logo.

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Jan 22, 2013

A friend asked me to take a look at her laptop. It's a Toshiba Satellite L775 with Windows 7 Home Premium. The computer starts fine until the green progress bar finishes loading. After that, a cursor appears and can be moved, but nothing else loads. F2 loads BIOS during startup, F12 loads a boot menu, and every other F key (other than F8) loads an OS selection screen. F8 does nothing. I've also tried booting from a restoration disc. The pixelized progress bar loads (slowly, as is usual when booting from a disc) but then the normal boot process continues with the same problem as before. I can't even get into Safe Mode to try and troubleshoot anything.

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Sep 18, 2010

This is something annoying and surprising- I thought Microsoft fixed these issues. What happens is when ever I start a media player (Power DVD, My TV Tuner, WMC or MC) the computer freezes for a moment (about 20 seconds) and then becomes normal. Same happens when I exit the media program.

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Jan 13, 2013

Systems hangs after seemingly OK boot. Logged in as user but no desktop icons. Rebooted in Safe Mode - seemed OK.Looked @ Event Log. Errors

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A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache serviceRestarted in Normal Mode. Booted fine and logged in OK. Still get the 7003 errors but system works OK.Has only recently started to happen but I have had to remove a Trojan Virus. All virus checking is OK but I suspect something got damaged.

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Nov 17, 2012

I successfully transferred my WIN 7 and Programs (they are on an OCZ SATA SSD) to a new motherboard and CPU. Until here no problem, the OS started perfectly, went online and activated my copy of Windows 7. Then I shut down and connected my second HD, a small 320 GB Scorpio where I save all my personal files. Reboot and Windows 7 after loading, freezes. Had to reset and boot in save mode but no information about the problem. devices are OK, the disk is seen from the system with its correct letter but when I boot normally it still freezes the OS. As soon as I disconnect the SATA HD's cable, Windows 7 boot perfectly. On UEFI Bios all the 6 SATA channels are enabled, I also tried to change connectors but the problem is still there. If additional details are needed

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Jan 26, 2012

I have spent all day failing to install Windows 7 on my system. The only thing I have done since the last successful install is to create a RAID 5 using 3 259GB HDDS. The system worked when the 3 HDDs were not RAIDed, but now installation hangs after the second restart. All I get is the black screen with the mouse arrow; nothing else. I tried the cmpmgmtloader solution and disabled the network adaptor and usb controller which were showing as having problems. I even tried un-RAIDing the HDDs and going back to the original state and still it hangs.

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Windows 7 X64 Hangs When Shutting Down

Aug 16, 2012

I've got problems with this system I'm building where it hangs (crashes?) on shutdown.

System:
Motherboard Commell (QM67) LV-67HTXD
CPU Intel Core i7-2620M
RAM 2x 4GB, DDR3, 1333MHz, Kingston
PSU MiniBox M2-ATX-HV

1. The problem only appears in Windows 7 64 bit

2. Clean start and shutdown in Win XP - implies software issue not hardware

3. I haven't tried Windows 7 32bit yet.

Here's some details of my investigation so far:- All of these tests failed to solve the problem.

Unplugged all devices. Fresh install Added manufacturer base drivers. Windows updates applied Safe mode Windows clean start only one memory slot filled (both slots)

In desperation I've created a trace file (using this article Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums)

[URL]

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