Laptop Gets Stuck Randomly And None Of The Keys Or Mouse Works
Jul 24, 2011
I have a HP dv6000 with a 4 GB RAM and Intel Core2 Duo @ 1.50 GHz processor. I have Windows 7 Ultimate, 32 bit operating system.
Sometimes the laptop gets stuck and then none of the keys or the mouse works. Yesterday I was watching a movie and the same thing happened but the movie didn't stop.
Today morning the laptop wasn't booting and then later I took out the battery and reinserted it and it worked. Are these two problems somehow related?
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Feb 8, 2012
Why is Windows 7 64 SP1 bit stuck on full brightness, FN+ keys don't work, I would like them to work. Asus N50VN. I did go to the drivers page and latest drivers did not work, I installed Nvidia from Windows Update still FN up / down keys don't work
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Nov 26, 2012
I had a Win 7 Ultimate 64bit on this very machine (the one in my preferences) for almost 3 years until the moment when I said to myself: OK, time to refresh. And that only because my port 80 would die sometimes....sometimes thrice an hour for 10-15 min, sometimes twice a day. But it would happen every day. I re-installed with the hope it was just a bad Win installation but it happened again after just an hour in. What I tried? Well, I certainly tried a new router. I knew it wouldn't since I also run Linux and OS X in home network and none is affected by this. I scanned old and new Win 7 with every possible malware finder, antivirus..etc. Even bought one (I have an "allergy" when it comes to A/Vs and such in general).. I went drastic today, I disconnected all devices (hdds, usbs, dvdroms, pcie) just to prove my point.. left a single 60 GB SSD with brand new win 7 with default drivers .. Took several hours but I still lost port 80 (it seems to be just port 80 since only browsers and windows LIVE are affected on my system)...Skype, FTP, rsync.. they'll all work just fine while nothing else web-wise does.
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Apr 12, 2012
This issue is bugging me for some time.Does anyone know how to stop mouse keys from starting on their own on startup?This happens since I first used them on this pc.I did try turning them off before logging off,but it didn't work.It's not something serious,but the icon confuses me.
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Oct 26, 2012
I have a toshiba satellite S505D and I am using windows 7 home premium. Recently ran a complete system recovery. Mouse works fine in safe mode but when I boot normally it freezes.
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Sep 12, 2012
I have Windows 7, fairly new computer. I was typing on word and the computer just froze up. The mouse moves, but nothing responds when I click. I restarted, started in safe mode, still no response. The keyboard works, I can go up and down with the arrows and tab, and enter, and I can type things in a search box in the safe mode
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Sep 3, 2012
I've got a new copy of windows 7 (32 bit version) I have got 4 GB ram only 3,25 in use (like I had on the XP version, running on the same PC) and after I boot up the PC I just look at the desktop, play with some random games, create and delete folders, do some little stress to the RAM or sometimes just doing nothing. The only boot that works is safe mode and its variants.
Things that I've done in the past 7 days:
-I checked RAM integrity - no errors
-Everything is up to date (drivers, everything) - it hanged/froze even with a fresh copy of Windows 7
-I use wireless if that is a problem, found some errors about it and will post them after this list
-enabled services and disabled them VIA msconfig (toying around I found out that it WONT CRASH with any internet service on normal mode)
-I checked Windows 7 compatibility and it's 100% compatible
-Tried to update BIOS but I don't think it will solve anything anyways
-Used dozens of registry cleaners (CCleaner and lots; lots more) - still nothing
-Put a second HDD on my machine with Windows 7 same version, it still crashed, but on the second machine the second HDD works great.
Event 7001: The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
Event 10005: DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
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Jul 7, 2012
I guess I'm just having a series of minor problems.The function of the right click on my mouse no longer works. I get a rotating circle that eventually states the Windows can not solve the problem.
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Jan 12, 2012
trying to recover from a system crash here.. One of the issues was me not being able to install/uninstall microsoft antivirus, since it seems some files were deleted which it needed. I tracked that issue to yet another issue what windows installer could not start, which suggested me to check if it was enables in Msservice.exe, which I couldn't start either.After some googling, I found a fix on MS website, which moved some dll around and asked me to reboot PC. After doing so, it stopped recognizing my keyboard and mouse (both usb) at the login screen, they are completely dead even thou they work on boot and in bios (and are detected in bios).I tried to restoring to the point before the "fix", but same issue.
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Jul 9, 2012
I have a Toshiba Satellite L305 Series laptop with 2 GB of RAM, Intel Celeron, and 182 GB hard drive space. I really want to get the Apple Magic Mouse. Will that work on a Windows 7 PC? My computer doesn't have Bluetooth, but I am planning on getting a Bluetooth adapter for laptop as well. Will that work? Also, does the magic mouse come with a Bluetooth adapter, or do I have to buy an adapter separately?
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Jan 1, 2013
I custom built a PC today using an MSI motherboard. I started it up and checked the bios settings but changed nothing as the default settings were fine. I can use the mouse on the msi bios. I then exited bios and installed the OS windows 7. During the install I was unable to use my logitech optical usb mouse however the keyboard was fine.Windows installed successfully but the mouse still wont work.
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Oct 3, 2012
why doesn't mouse or keyboard works at startup
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Oct 26, 2012
I ran a complete system recovery and now start up freezes. Seems mouse etc work perfectly fine in safe mode.
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Aug 14, 2011
the mouse works on the log-in screen but not at all once you log in.
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Sep 4, 2012
The laptop I'm working on (And HP G series; running Windows 7 64bit Home Premium) had a NASTY trojan that disabled the keyboard and mouse (is what I'm assuming). I was able to work on the laptop with a USB mouse and the onscreen keyboardAfter going through about 10 AV software I finally got rid of all the Trojans (the scans on various AV software ran clean multiple times after removal); but the keyboard and trackpad continue to be disabled.Under the Device Manager it lists as the device as a "code 10" error.Doing some Googling I found a post that said do delete the registry entries that were labeled "UpperFilters" and "LowerFilters"; which I did and I rebooted.Now my USB mouse OR my USB keyboard won't work.I tried using a Linux Live CD and the trackpad and keyboard DOES work there no problem. Also the keyboard works fine when I'm in the BIOS.It's only when I'm in Windows (even in Safe Mode) that the keyboard/trackpad/USB Mouse/USB Keyboard doesn't work...so it's not a hardware problem.Things I've tried (besides deleting those registry entries)- Startup Repair- sfc /scannow- Reinstall the drivers (when I DID have access to Keyboard and Mouse)So to recap; I cannot use the keyboard/trackpad (or a USB Mouse and USB Keyboard) in Windows (including safe mode); but they DO work when not using Windows.
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Sep 20, 2012
Brand new Dell Precision M4700. You can restart or shutdown the laptop at numerous times and on occassion the laptop gets stuck at the splash screen (where the windows come together), and will sit there for hours on end. Sometimes a single hard reset will allow it to boot, and be on it's merry way. System runs great once it boots into Windows.I'm not running any external drives on it. I've encountered issue on and off docking station, or running on power and or battery.M4700 with core i7, 16 GB Ram, Quadro K2000M, 256 GB Seagate OEM SSD.I checked hard drive with HDTune, and it checked out okay, except for 1 communication error, so to be on the safe side, I had the drive replaced. Still did it.Did a repair installation of Windows 7, still doing it. There's nothing different installed on this machine that isn't the exact same as the M4600s at the office.Is there a log that can be looked at, and or turned on to see what's causing it to hang at the splash screen? A few times it will go past the splash screen, but never displays the welcome screen (displays just a black screen).
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Jan 15, 2013
Just recently my mouse keeps randomly going off and I have tried it in the 4 front usb 2 ports in my computer and it works but still randomly goes off for a millisecond and in the back usb ports it doesnt work at all when its working it sometimes affects my headset when the mouse goes off and the sound will be really weird and eventually revert back to normal.
I noticed when I went on control panel -> devices and printers my pc had an error symbol on it so I tried to troubleshoot it by using the option when right clicking and it says needs to install 'usb controller driver' and I let it try and find it but it said it failed because it couldn't find it and I can't find it anywhere if anyone can link me to it I would be so happy to get my mouse sorted out.
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Dec 3, 2009
I have installed WIndows7 in my Laptop dell xps 1330 about one and half months ago. It was running perfect and was not a trial version for one month.
However, still I can update my windows and so forth as original. The fact was, I installed some programmes and softwares which I used before, in Windows Vista! Now-a-days, I experience having problem with the touch pad, CD Rom hardware and Volume...
1. touch pad stucks, pointer doesn't move sometimes.
2. CD Rom start functioning automatically without having a CD inside.. sounds like CD is ejecting from rom.
3. volume button starts increasing automatically and sometimes mutes !
what I guess, it's a virus. I installed a scroll pad driver, I thought the problem was due to the driver. After uninstalling that driver, the touch pad was functioning normally (without the scroll functioning though) and the error was removed. But after two days, I see the same problem again..
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Nov 15, 2011
I have an HP EliteBook 8440p. I installed Windows 7 Professional in it. I got it second hand and i dont have much past history about it. But since the installation it is hanging, stucking and giving BSOD randomly.. sometime opening Chrome, sometime listening to song, sometime playing Windows games. Sometime while moving it or just changing it a little like while I am sitting on couch and moves forward a little.. I opened it and tightened hard disk screws and memory...
Specs:
EliteBook 8440p
Intel i5
RAM 2 GB
Windows 7 Professional
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Jan 1, 2013
I'm using a Lenovo ideapad y580 with windows 7 home basic along with a Steelseries Sensei RAW, and for the first month it ran smoothly without any problems. But after taking my laptop to travel, when i got back and plugged in my mouse, my mouse will work for a few minutes, then suddenly lose power. After a few seconds, it will power up again. Due to this, i have googled for 2 or 3 days, trying to search for a fix. Initially i thought it has something to do with the power management, and i disabled the option where they disable the usb device to save power on all the power plans, but to no avail. I've also tried uninstalling the driver and re installing it, as well as test my mouse out on another computer, and the mouse has no problem on another computer. When the mouse loses power, the other usb devices plugged into my laptop is unaffected, and only my mouse loses power. This happens on both my 2 USB 3.0 ports as well as USB 2.0 port. I should mention that my laptop has trouble configuring windows updates recently, after installing, on startup, it says 'failure to configure windows update"
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Jul 13, 2012
when i playing games like dota sometimes my computer beeps once and cause my keyboard and mouse to stuck so im forced to restart my comp . Sometimes once beep then stuck keyboard and mouse but after a few seconds the keyboard and mouse will work again without restarting my comp.
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Dec 16, 2009
When I assign one of the mouse buttons to "Close" or to a keystroke combination (Ctrl-F4, Alt-F4, Ctrl-W etc.), after using the mouse buttons the Ctrl (or Alt) key behaves erratically as if it were stuck on the keyboard.
This is not a hardware fault of the keyboard, I tried different types and makes. I have Vista64 but I read on various forums people have this on Win7 as well, both 32 and 64. Worst of all it happens both with Microsoft Explorer (MiniMouse in my case) with Intellipoint and Logitech VX Revoution and their Setpoint. (Newest versions were installed). Other people report it with further mice.
Nothing is turned on regarding Accessibility and Sticky keys. As to date I found no evasion to this frustrating issue except not assigning mouse buttons the way I want. Is there some merciful soul out here who will share a solution ? Logitech know of this but their newer versions did not solve this, same goes for MS.
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Oct 9, 2011
Every time while I am in the desktop my mouse randomly disconnects and thanreconnects.It freezes and making usb sound.
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Sep 13, 2011
I recently upgraded from Windows Vista 32 bit to Windows 7 Home Premium 32 bit. Everything was fine and I liked it. Then it stopped registering the clicks from my mouse. I rebooted and it was back to normal. After a while it stopped again and I've been fighting with it ever since. It works about 1 out of every 15 reboots. I've tried rebooting with the dvd for windows repair, nothing. I removed wireless USB card and switched to ethernet connection, worked for a minute until next reboot. I've reinstalled windows (haven't formatted yet) to no avail.
I've tried and tried to contact windows for support, but can't find a phone number. When I try to go through the steps on their site, it says that my product ID isn't good for this country, yet I bought it at Best Buy here in Louisiana, and they want to charge me $50 to talk to me!! I'm fit to be tied!!
The one thing different that I did was, when I initially upgraded, I disconnected my backup drive since I didn't have anywhere else to back it up. I re-connected it once everything was reinstalled. For the life of me I can't seem to figure this out. If I have to format everything I will. I about to that point right now.
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Dec 8, 2011
Sometimes for apparently no reason at all my mouse cursor will just freeze for a couple seconds and I won't be able to move it. When this happens (I have Process Explorer minimized to tray) I can see that just about no CPU is being taken up either. So I know that this freeze isn't because my processor is being overworked. Also, it's not because I'm opening a program or anything, hence it is seemingly very random. Is there any reason why the mouse should randomly freeze from time to time when nothing that major is happening on the system?
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May 6, 2012
Very randomly the mouse and some times the keyboard freezes and won't come back. I checked device manager and nothing is yellow or red. i tried updating the usb, keyboad, and mouse drivers but none are available. All are plugged into a dlink usb hub.
I tried 2 mice and keyboard combinations:
1- hp mouse and keyboard wired
2- useb mouse/keyboard wireless
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Oct 26, 2012
I've tried my mouse on another computer, it works flawlessly. But it seems like my computer is hating my mouse, it will suddenly freeze with no reason, i have to plug it out and back in to get it back to work but for maybe for few seconds to few minutes, it might freeze again.When i removed all razer driver, my mouse goes back to normal, but why do i have to use without Razer Synapse while i'm having a razer mouse? wtf?
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Nov 10, 2011
it now rapidly left clicks stuff and will not let me left click for a couple of seconds. it also randomly highlights. it's been doing this for about 2 weeks now. i've tried changing the usb ports for the mouse, also switched between 2.0 and 3.0. i've tried screwing around with the dpi, all kinda stuff, nothing works. it's a razor naga, also i can upload a video to Internet of what the mouse is doing. it's really annoying because i play starcraft and fpss professionally and not being able to left click sometimes really really fucks me up.
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Dec 9, 2011
I've been running Windows 7 64x Pro for quite awhile (never had an issue) and recently my mouse will randomly disconnect and reconnect. It happens in a split second, basically windows makes that USB disconnect/reconnect sound. A couple times both my mouse and keyboard froze although the PC itself was not frozen. Additionally, all the lights on the mouse and keyboard were still on when that happened. I notice it mostly happens during gaming (fallout new vegas, mass effect 2 for example) although it does happen when I'm just on my desktop web browsing. The keyboard has only froze 1 time, the rest have just been issues with the mouse.
Here are my specs:
Windows 7 64x (6.1 build 7601)
RAM 8192MB RAM
DirectX 11
Intel Core i7-2600 @ 3.4GHz
ASUS P8Z 68-V LE (Bios v0803)
nVidia GeForce 460 (285.62)
Corsair HX 750
mouse: Logitech mx518
As I'm typing this all my temps look fine (CPU: 34c, Mobo 28c). I read several posts that it could be something with Windows 7 saving power, but I've essentially turned off everything that would cause any sort of power shortage to my USB's or PCI buses so I'm out of ideas. I can't figure out whether its a Windows issue, Nvidia, my mouse is just dying (which I don't think it is considering the keyboard froze as well), my motherboard is bad (hope not since I just upgraded in july!)? OH also, I was having the issue, and did a complete reformat and it still occurs, although that doesn't rule out W7 if its a software bug.
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Jun 9, 2011
I have been having a rather annoying issue for a while now. This mostly happens on start up and once desktop loads up either my USB mouse freezes or my keyboard doesn't work or sometimes BOTH. My keyboard is a PS/2 Keyboard. It seems the only solution when both freeze at the same time is to either restart the computer or unplug them and plug them back in. This morning when I booted it up my mouse immediately was frozen and I unplugged it and plugged it back in and now it is working. This error is very random and sometimes doesn't happen immediately on start up but while browsing the Internet a decent amount of time after start up. Another important thing I forgot to mention is I get NO blue screen or no error message it just stops working.
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Mar 9, 2011
This error recently started occurring where the mouse will not allow me to close out of windows, or click inside of them. Generally this starts occurring when I start playing World of Warcraft but it's not limited to this only. It's happened when I wasn't playing, or when I am just chatting on Skype, or even not at the computer. It's not a virus, or anything malicious, as I'm pretty competent with that sort of thing, but I cannot figure this issue out.I've also checked the sleep and power options, both are fine.It just stops working for 5-60 seconds and I have to ctrl+alt+delete to fix the issue momentarily. My computer is a Windows7 X64-bit OS, Asus Notebook G60 Series. The mouse is a Razer DeathAdder 3500DPI.
EDIT: The touch pad also will not work during this "phase" of unresponsiveness from the mouse. When I say it will not work, I mean that it will not click as well, but it will move responsively, as the mouse will.
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