Freezing On Shutdown - Leads To Blue Screen Popup
Oct 10, 2011
I'm having a problem when my computer shuts down. It seems to just freeze on the "Shutting Down..." screen. After manually shutting down I get this as a popup when I log in again:
Code: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
[Code].....
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May 3, 2012
Blue screen and freezing. This is happening frequently but never has any regularity to it. Sometimes happens after a couple of days and sometimes after a couple of minutes. Also sometimes with only one browser window open and sometimes with 15 or more. Happens with both chrome and firefox. Has not happened with other programs as this lapy only gets used for surfing/email/forums etc. Sometimes happens while the computer is sitting idle right after boot. Very strange.
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Dec 16, 2011
I cant restart my dell vostro 400 every time I turn it off or restart it a blue screen appears system fans are still working. My PC is vostro 400 dell 3.0 c2d e8400 4gb of ram 250gb of hard drive.
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Jun 23, 2009
I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown.I'm currently running my computer on the High Performance plan and not letting it go to any other mode?By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.
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May 1, 2011
Yesterday I got this virus, I went and bought trend micro titanium and cleaned it up (was using a free30 day trial of something else) but I'm still having a problem. Whenever I go to shut down or restart my computer, it starts doing it like normal, but right at the end I get this blue screen with a bunch of messages written, it last about 5 seconds while a countdown happens at the bottom of the screen, then it restarts (even if I went Shutdown).
Sometimes minutes after I log back into the user, the blue screen comes up out of nowhere, does it's 5 second odd countdown and restarts. I should get minidump files. The countdown at the bottom of the blue screen is called "crash dump" or something like that. With the virus whenever I tried to open an internet explorer or google chrome window, all that would come up was "win 7 home security", I'm not getting that anymore though after doing the full scan with trend.
Additional info: I have windows 7, my pc is a HP Pavilion laptop, model number is DV6 - 2144TX
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Apr 30, 2012
im using this laptop with windows 7 and all of a suddent it shut down because of an error it rebooted and posted this on my screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: d1
BCP1: 00000004
BCP2: 00000002
[code]....
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Jul 11, 2012
I have a brand new Desktop PC - running Windows 7 - 8gb ram - iTB HD and I have to say it is running perfectly well. However, when I shut it down yesterday I noticed that the PC restarted itself and stated ' windows had recovered from an unexpected shut down' blue screen, and it gave me details of a mini dump file for the error. The mini dump file is empty so nothing reported there. In the event log it states the issue was 'kernel' as follows: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.My husband suggested I shut down too soon before allowing ie to close properly.
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Nov 18, 2012
So here's the problem; I had built myself a new computer, installed win7 (full version), and it worked fine for about 40-50 days untill the HDD failed. So I headed out and got a Western Digital HDD, installed it, unplugged the old HDD, set it up to be the boot drive along with the CD drive. Everything was set up just like the old hard drive. It prompted me for the boot disk, so I popped the disk and got the "Loading Windows files..." screen, got passed the "windows is starting" screen with the orbs, and got to the blue windows set up screen, but with no text or menu. I tried waiting and ended up wasting away an hour and 10 minutes; tried reducing the ammount of RAM, turning off USB acess and messing with the boot drives with the same results. I eventually got impatient and while on the blue wallpaper screen, I opened the disk drive and as soon as the disk stopped spinning, the language set up screen popped up, so I filled those out and clicked next, selected install and I was greeted by a window that told me to insert the windows CD, I closed the disk drive with the disk still inside, it started scanning, and it suddenly froze. I could still move the mouse but got no response on anything I clicked on. The screen just stayed like that and it keeps doing the same thing everytime I try.
My new rig's specs:
CPU: AMD Phenom II x4 Black Series
RAM: 8GB
GPU: EVGA GTX 550 ti
Motherbord: ECS A780LM-M2
**new HDD: WD Caviar red 1TB
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Feb 20, 2012
[URL] Like the title says, blue screens occasionally happen during shutdown. I'm using an HP 8200 Elite SFF. Windows 7 Enterprise SP1 (x86).
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Aug 16, 2012
when I'm working on my computer suddenly blue screen appears and then it automatically restart when I'm check it shows that c:windowsMinidump�81612-10405-04.dmp c:useradminAppDataLocalTempWer-20420-0.sysdata.xml.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Mar 14, 2012
Computer is currently suffering from persistent freezing and bluescreens. It seems to happen almost randomly, and usually very soon after startup and loading of Windows. System restore has not helped.'fraid that's all the info I can give right now. Any recommendations? If anyone wants me to run hijackthis or dxdiag and post results I'd be more than happy to (assuming I can get that far before it freezes!). Safe mode does work, and the problem does not occur while in safe mode.
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Nov 9, 2012
Nearly every time I shut down my computer it goes fine until reaching the ring that says shutting down then the ring freezes and nothing happens. I have to hard boot it every time. When i put it to sleep or hibernation similar thing happens: screen goes black, the hard drive is working, and then nothing changes, everything is still on hard drives and all. I leave it alone for awhile to see if that helps but nothing happens while i leave it. It happens 90% of the time. Computer specs are uploaded with the profile, on that computer icon.
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Aug 5, 2011
I wonder why, Recently whenever I want to shutdown my laptop, it will freeze on the Shutting down screen and not working. I always need to force shut down by pressing the power button for 5 secs and when my laptop idle for awhile, all of my device plugged in will error.
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Jul 27, 2009
I just recently installed windows 7 build 7100 64 bit on this computer and from time to time it'll freeze up or crash all together. Earlier this morning I even got the blue screen of death stating that there was an issue that then closed down.
I have it fully installed on this computer and was just trying this as a last resort before I go back to reinstalling vista on the machine.
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Oct 20, 2011
my computer is freezing up requiring a manual shut down and sometimes restarts by itself. My cpu fan went bad and i just had that replaced. Sometimes it takes 30-45 min before it acts up but most of the time it does it shortly after i boot it up. I have done a full reformat on the computer, installed windows again and everything.
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Oct 18, 2011
I recently built a new computer. Completely fresh OS (Windows 7 Ultimate x64) installation. Everything went well, installed new drivers and downloaded all Windows updates, but one day i started having complete system freezes when i shutdown or restart my computer. When i give my computer the shutdown command it starts shutting down all my programs and goes to shutting down... screen. "In progress" circle rolls for a while until it freezes and i have to do hard shutdown.In safe mode my computer shuts down and restarts normally. So i started process of elimination. I went through all my processes and discovered that if i disable Windows Audio Service my computer shuts down normally without any problems. If i enable it and try shutting down I get stuck in shutting down screen.
Funny thing is, my audio works perfectly. I have Soundblaster Titanium X-Fi soundcard and i tried reinstalling its drivers, but it didn't seem to affect the problem. My soundcard is hooked to my amplifier through SPDIF. I use Winamp as a music player and i have WASAPI plugin installed to it. WASAPI plugin bypasses the resampling process that Windows Audio Service does, but i always close Winamp manually and the plugin with it before shutting down, so it shouldn't be the problem. I've also disabled the onboard audiochip from bios. The only settings i've done in Windows Audio panel is that i have Line-In listening to SPDIF and i have SPDIF as default output.
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Feb 21, 2013
It doesn't actually show a blue screen, but it automatically restarts and says windows has recovered from an unexpected shutdown. After looking at the details I get these error codes.
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
[Code].....
It all started after I clicked on a bad link and tried installing some software. I virus scanned and removed two trojans. Nothing has been detected and I've full scanned with both microsoft security essentials and Malwarebyte antimalware and nothing comes up anymore.
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Oct 14, 2011
Alright well this is a custom build computer. I am a gamer and i play a lot.I've been having continuous problems with my computer.It started only having Bsod wile in a specific server of a game but then got worse and worse. freezing and blue screening all the time. So i finally come to the conclusion that it was my motherboard and sent it back to ASUS to get a new. sadly I don't know if they just tried to repair it or if they fixed it. i got it back and found that it worked perfectly fine, after a wile (same as my first encounter) it started to freeze again... than blue screen. So far I've gotten 5 blue screens. I will attach the dump files in a .Rar file to this post.I did have an old D-link Wireless Card But Traded it out for a land line.The wireless cards Model is a AirPlus G SWL-G510 (wireless G Desktop Adapter) [This card was Discontinued]I've checked the:Ram (Fine)Graphics card(Fine)Hard drive(Fine)Both me, some family members, and a couple friends where extremely confused by this.I've been having this problems for months and months.
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Jun 27, 2012
At the moment, my Windows 7 machine is freezing, up to a minute, then resuming normal operation for about 30 seconds, then the freezing continues. I'm not quite sure what is causing this. Also, when the computer is having a clean streak, without freezing, occasionally windows take a very long time to open.As for recent things I have done, I've just attempted to update Steam due to an error, but other than that, nothing else major has been done to my computer.
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May 9, 2012
For some reason, my blue swirly icon doesn't seems to be animating(spinning) like it should. My msconfig GUI is unchecked.Also, after that, it seems to be lagging for a few seconds. Programs taking a longer time to load.I bought this laptop 1 month agoIt's a i7-2640M 2.8ghz 64bit 8gb ram.
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Dec 26, 2012
My computer has started freezing up with the cursor hanging constantly as the blue rotating circle as if something is loading. I can't access any programs or bring up the task manager but I can move the mouse. It started out happening infrequently when I would first start the computer. It would boot up normally but when I tried to start a program it would freeze and the only thing I could do was power off and restart.
Now it happens every time I start the computer unless in safe mode, which works with no issue. Usually within the first 5 minutes after booting up the computer freezes. I have been able to open some programs or games in full screen and play normally but I am unable to alt+tab out of the game. When I exit to the desktop, everything is locked up as if the freeze has already occurred in the background.
I am running Windows 7 64bit SP1
Intel Core i5-3570k CPU
8GB RAM
GeForce GTX 670 GPU
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Jan 14, 2013
Here is a video of what happens: [URL]. Whenever I try to game longer than 10 minutes on this rig I just built, my PSU starts flickering like a strobe light and then my computer freezes. Sometimes it will display a random color though out the whole screen, or just go black. I have checked all my temperatures when this occurs and they are all well below average. I have ALL the latest drivers/windows updates. In this case like many others, my screen goes black for a few seconds but then recovers, only to have terrible FPS (I usually get 80+).
System Specs:
CPU: Intel Core i7-3820 Sandy Bridge-E 3.6GHz (LGA 2011)
GPU: EVGA GeForce GTX 660 3GB (Factory SuperClocked)
HDD: Western Digital WD Blue 1TB 7200 RPM
PSU: Rosewill Xtreme Series RX850-S-B 850W
MB: ASRock X79 Extreme6 LGA 2011
RAM: G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3
OS: Windows 7 Professional x32
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Dec 8, 2009
my problem is without using this tutorial when i add the dvi leads to the monitor and connect on back of pc it loads up but when playing music videos it tends to refresh continously and can never watch a video clip properly. the correct drivers are in there as well..
So now i have a 22inch lcd monitor screen that wont display properly when using the dvi leads..
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Dec 19, 2011
one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again...thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!
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Nov 27, 2011
I'm getting a blue screen of death right at my welcome screen. Here is the following error:
-Stop: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880042E3443, 0xFFFFF88003554128, 0xFFFFF88003553990)
-AMPPAL.SYS - Address FFFFF880042E3443 base at FFFFF880042CB000, DateStamp 4E3FF366
I'm assuming it's a BIOS driver problem, but i'll leave it up to you guys to tell me, you're the experts :P I also tried doing a system restore, but for whatever reason when I try it just says the restore is initializing and it sits on that screen and never does anything. I've left it for about an hour before and still nothing, not real sure what the problem is there either. Right now I'm running the laptop off safe mode with networking and it's working fine, hopefully it's just a driver problem I can fix.
I'm on Windows 7 32bit and let me know if you need any more information.
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Jun 2, 2012
i have a windows 7x64.Yesterday while watching videos my screen started jumping and crashed to a blue screen with(QPR is not less or equal i think) and after that i restarted and it came with other errors.Now when i switch on the laptop it only shows black screen with no option to do anything.
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Jan 2, 2012
I have been using Win 7 Ultimate 64bit for about 6 months. About 2 months ago this behaviour started and I was unable to associate it with any changes I had made to the machine.Windows boot proceeds normally until the jingle and appearance of the logging on screen. At this point the computer becomes unresponsive to keyboard or mouse for a random time varying between 2-3 seconds and indefinitely. In the case of indefinitely I have to shut down by the power switch 3 second press and try again. My guess is that something I installed or something that installed itself is trying to call home at this time and prevents all other actions while it waits for a reply. Sometimes I have found that I can log in immediately after removing the network cable. I run Norton Internet Security which is up to date and reports nothing. If I try using the windows repair facility from the Win 7 disk to detect boot problems it reports that the boot that I had to abort was in fact successful. I guess it doesn't count anything after the log in screen.
The only time I ever got infected in the last 10 years was by a driveby trojan and I had to solve that by a drive image restore. That was a previous machine though.
I could solve this problem by restoring one of several drive images that I have but they are quite old and would have to reinstall quite a bit of software agin so I would rather not.All I am looking for is an opinion as to whether I have a windows problem or a malware problem. I never open attachments so a driveby hit is the only likely source of any malware.
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Aug 23, 2009
anyone know how to do this, as it be a lot easier to have the shutdown menu there also and not having to click switch user.
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Feb 13, 2011
upgrade from xp to windows 7. Custom clean install. All went fine, Restarted windows,Login entered pword ok Screen goes to welcome and freezes. Unable to do anything atall. Also unable to start in safe mode.
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Aug 23, 2012
i recently had to reinstall 7, because the computer kept crashing in the middle of the simplest things. say, i'd be reading a wikipedia article, or watching a Internet video, or playing a game, and the screen would all of the sudden start flashing for a few seconds, then it would just go black (70% of the time.) on occasion, it wouldn't go black, but instead becomes the color of the most prevalent color on the screen. ex: i was playing a game, and took a look at the map, which was mostly yellow. at that moment the screen would become yellow and freeze, not letting me move my mouse or ctrl+alt+del. sometimes a blue crash screen would appear, sometimes it would just restart on its own.so, anyway, i realize reinstalling windows has little to do with the above problem, but i was hoping it would fix it, and also i needed a new start, since my organizational skills were pretty bad before. once reinstalled, i had updated almost everything possible, via windows update, or manually.at first, i thought my wishes were fulfilled, because my pc was running faster and more smoothly than ever before. (i did have a little hiccup with sound card, but that's behind me now.) but, no. the black screen happened again today. that was such a low blow i wanted to jump off the balcony... i decided that the only thing i haven't updated was the bios, and, true, it was last updated in august 2010, 3 months before i got this pc. that hasn't helped one bit - screen's still flashing and freezing.
also, i've just noticed that after a few flashes the computer doesn't freeze at first, but the mouse pointer either disappears altogether or becomes thin vertical dotted line. but it still freezes after a few minutes. that's something new, but not an improvement. hopefully that helps you.[code] a quick flash or two, mouse pointer becomes a dotted line, and screen goes white (doesn't happen a lot, but has before) after 1-2 minutes. i was running 16-bit true color this time, but apparently that makes no difference.
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