Blue Screen When Hibernate, Sleep, Restart Or Shutdown?
Jun 23, 2009
I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown.I'm currently running my computer on the High Performance plan and not letting it go to any other mode?By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.
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Apr 15, 2011
I am having this blue screen error often occurs during resume from hibernate or sleep. Have been reading bleeping computers.com and figured out where to find the error report, and pasted it below. NO hardware or software changes done, everything seems to be updated from the update advisory. Please help me find a solution, it's getting annoying to have a computer these days and slightest problem.
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Sep 1, 2012
I am getting a BSOD during hibernate, restart etc. The problem is fixed by restoring the laptop to factory state but after a month or so the problem starts again.
I have run the diagnostic tool and uploaded the zipped file.
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Dec 6, 2011
My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.
I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happening earlier while the NIC/USB were acting up also, but there appear to be no logs for those. These are in fact the only logs I have, and this has happened several times.
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Jan 14, 2011
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once.Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Jan 15, 2011
I have seen a lot of these topics around, but I can't see to find any that answer the question.
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.
Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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Oct 30, 2010
I have Windows 7 64 bit Ultimate edition. I got a Logitech Quickcam pro 9000, I have had it for a while and always had this problem. So the problem is whenever my PC is shut down, restarted, or wakes from sleep my webcam is either not detected, or is detected as a USB 1.1 device, instead of USB 2.0. In order for it to be detected as USB 2.0, or even detected at all, I have to unplugg it and plug it back in. I have all the current software and drivers for my motherboard, windows, and my webcam, in fact I just rechecked yesterday. So, my motherboard is an Nvidia 780i sli. I have looked in the Bios and USB 2.0 is definately enabled. Besides I know it working cause none of my other devices have this issue, plus like I said if I unplugg then plug the webcam back in, it is once again detected as a USB 2.0 device. I have tried all my USB plugs on my PC, and same result. So maybe a bios update? I have the P06 and noticed there is a P10 bios version now. Also when I go into device manager and click show devices by connection, I do not see a USB 2.0 catagory anywhere. Shouldn't USB 2.0 devices be in the USB 2.0 subcatagory? Or is it listed as something different cause of my MB, or Windows 7?
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Aug 31, 2012
I am totally new to this and am really confused. About maybe a week ago I started having BSOD, plus Windows wouldn't restart after going into Sleepmode, and when I tried to Shut Down it would bring up the shut down screen then just keep "shutting down" with out ever shutting down.
So I read some internet stuff and "Reinstalled Windows 7" and seem to still have the issues.
[code]....
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Nov 21, 2012
blue screen when I try to use the laptop after being in hibernate mode.
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Feb 15, 2013
how to enable hibernate on Windows 7 and I read the article in the following link: Hibernate - Enable or Disable
I tried the third option, which is changing the value in the registry of the windows. After changing the value, I restarted the computer, which is what I was asked. While I was expecting to see the hibernate option enabled, I ended up with the blue screen. After the windows logo on the start up, blue screen shows up on the screen with dumping the memory. Now, I don't know how I can revert this back. Ok, I don't want hibernate enable anymore but at least I need my windows back.
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Jul 3, 2010
i just built this computer i did everything try to put it to sleep or hibernate, the screen will turn off but the computer is still running, i've tried to enable hibernation option by turning it on in command center powercfg -h on. and i went to disk clean up the Hibernation File Cleaner is not there.when it put powercfg a it saids "the following states are available standby "s1" hibernate"i also went to bios and the setting is on S1, i also disable the network adapter from waking the computer up.i have
Processor - AMD Anthlon ii x4 635
MotherBoard- msi 785gm-E51 (MS-7596)
Graphic Card - nvida geforce 9800 gtx+
ram- 4g ddr3 1600
System - windows 7 64 bit.
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Sep 14, 2012
So I just built my own pc and i am having trouble booting it. When i turn it on, i have to choose wich mode i would like to open in. And wichever one i choose it shows the blue screen for a half a second and restarts. Then it just keeps on doing the same thing when i start it.
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Dec 16, 2011
I cant restart my dell vostro 400 every time I turn it off or restart it a blue screen appears system fans are still working. My PC is vostro 400 dell 3.0 c2d e8400 4gb of ram 250gb of hard drive.
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Feb 6, 2010
i just work on ma pc by win 7 installed but suddenly blue screen came and i restarted. till that time im trying to turn on ma pc but in start up blue screen shows up and restart automatically. i try in safe mode pc comes up without any problem.
note: I have win xp too please help this is my dmp file
http://up.iranblog.com/37261/1265481900.rar
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Jul 9, 2012
my pc is suddenly shut down and blue screen seen and restart againand after starting work again than see msg check online solution your window not workingor close the program
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Oct 10, 2011
I'm having a problem when my computer shuts down. It seems to just freeze on the "Shutting Down..." screen. After manually shutting down I get this as a popup when I log in again:
Code: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
[Code].....
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May 1, 2011
Yesterday I got this virus, I went and bought trend micro titanium and cleaned it up (was using a free30 day trial of something else) but I'm still having a problem. Whenever I go to shut down or restart my computer, it starts doing it like normal, but right at the end I get this blue screen with a bunch of messages written, it last about 5 seconds while a countdown happens at the bottom of the screen, then it restarts (even if I went Shutdown).
Sometimes minutes after I log back into the user, the blue screen comes up out of nowhere, does it's 5 second odd countdown and restarts. I should get minidump files. The countdown at the bottom of the blue screen is called "crash dump" or something like that. With the virus whenever I tried to open an internet explorer or google chrome window, all that would come up was "win 7 home security", I'm not getting that anymore though after doing the full scan with trend.
Additional info: I have windows 7, my pc is a HP Pavilion laptop, model number is DV6 - 2144TX
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Apr 30, 2012
im using this laptop with windows 7 and all of a suddent it shut down because of an error it rebooted and posted this on my screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: d1
BCP1: 00000004
BCP2: 00000002
[code]....
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Jul 11, 2012
I have a brand new Desktop PC - running Windows 7 - 8gb ram - iTB HD and I have to say it is running perfectly well. However, when I shut it down yesterday I noticed that the PC restarted itself and stated ' windows had recovered from an unexpected shut down' blue screen, and it gave me details of a mini dump file for the error. The mini dump file is empty so nothing reported there. In the event log it states the issue was 'kernel' as follows: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.My husband suggested I shut down too soon before allowing ie to close properly.
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Apr 20, 2011
Every time it hibernates I see a blue screen and I have to restart. The PC is:
CPU INTEL CORE I5 25000 3.3GHZ 6MB
MB GIGABYTE PH67A-UD3-B3
PSU CM SILENT PRO 700W
MEMORY DDR3 EXCELRAM 6GBKIT 1
HD WD 1TB WD10EARS 64MB SATA2
VGA PNY QUADRO VCQ600 1GBLP
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Mar 17, 2012
I was using my laptop when all of a sudden the blue screen appeared and restarted automatically. And also additional info. My laptop's battery is broken for several years no so I used the adapter for power so I think that might have cause some problems with the way I used my laptop. I uploaded the files
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Oct 23, 2012
I believe this problem was caused by CCleaner/Revouninstaller, that's the only thing that did changes to my system before this happens. I tried searching for solutions on Google, and I found this guy with the exact same problem.(url) (Screenshot provided by him, perhaps this can help better understand my problem) Tried System Repair/Restore and Safe Mode, none worked. I followed up with a " Last known good config " option, but the problem is still there.
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Jan 24, 2013
Whenever I put my computer into sleep mode I press the power button once to get it out of sleep mode but when it comes up it has a blue screen with a bunch of errors on it. My computer is custom built. It is a AMD Dual Core (64-Bit) Fresh install of Windows.
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Feb 16, 2011
Basically the main problem is that whenever my computer is left running for any given amount of time, them I will get a system restart. I would be transferring a large amount of files from a hard drive to a backup overnight, only to find myself on the login screen and half of the files transferred next morning. Or I'd be playing a game, surfing the web, even the simplest of tasks, it doesn't matter.
I am currently running Windows 7 64-Bit (A perfectly legal version too lol)
Here are the problem details of the blue screen. I am very certain it is the same exact problem every time. Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
[Code]....
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Feb 20, 2012
[URL] Like the title says, blue screens occasionally happen during shutdown. I'm using an HP 8200 Elite SFF. Windows 7 Enterprise SP1 (x86).
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Jul 6, 2012
I recently put together a new computer and installed Windows 7 on it. Everything seems to work fine, except when I resume using the computer after it goes to sleep, I get a BSOD. When I wake the computer up, it shows me the log-in screen, but when I click on my user profile to log in a blue screen appears. Also, it only seems to happen when the computer enters sleep mode on its own. If I put it into sleep mode, it wakes up with no problems.
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Mar 31, 2012
when i resume my pc from sleep the blue screen appears with some written stuff and my pc restarts. This has worried me alot and i would like to know a way i can fix it. Im using windows 7 64 bit.
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Sep 15, 2011
I recently built a computer (specs below) and have had few problems until recently. About once a day, the system will go to the Blue screen and restart. Upon restart, it says that the Video Card stopped working properly. Obviously I'd think it's that but don't know where to start.
Here are the problem details:
Problem signature:
Problem Event Name:Blue Screen
OS Version:6.1.7601.2.1.0.256.48
Locale ID:1033
Additional information about the problem:
BCCode:3b
BCP1:00000000C0000005
BCP2:FFFFF880058F2817
BCP3:FFFFF88008965780
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:256_1
CPU Specs:
Mobo: MSI 67A-GD65
CPU: i7 Sandybridge 2600
Graphics: Asus EAH6950
Windows 7 Pro 64bit
8GB Ram
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Aug 16, 2012
when I'm working on my computer suddenly blue screen appears and then it automatically restart when I'm check it shows that c:windowsMinidump�81612-10405-04.dmp c:useradminAppDataLocalTempWer-20420-0.sysdata.xml.
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Apr 18, 2012
I've been having a problem with Windows 7 recently on my new computer that I just got a couple weeks ago. The problem is that my computer will have a blue screen error when waking from sleep mode. I don't see the blue screen at all, instead, when waking from sleep mode, I see the BIOS screen and then it goes through the typical startup process as if the computer had been powered OFF instead of put into sleep mode (however, I know it was properly in sleep mode, as the power light on my tower flashes continually rather than shutting off during this mode). I get the message that Windows did not shut down properly and have the option to boot into safe mode, etc. When I boot back into normal mode I receive a message in Windows saying windows has recovered from an unexpected shut down. [code] However, when I tried to install the hotfix, I was given the message "This update does not apply to your system", which I have read may be an indicator that the update has already been installed? I have run Chkdsk on drive C successfully, and I have installed every available windows update as of today (Apr 14, 2012)
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