BSOD During Hibernate, Restart Or Shutdown
Sep 1, 2012
I am getting a BSOD during hibernate, restart etc. The problem is fixed by restoring the laptop to factory state but after a month or so the problem starts again.
I have run the diagnostic tool and uploaded the zipped file.
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Dec 6, 2011
My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.
I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happening earlier while the NIC/USB were acting up also, but there appear to be no logs for those. These are in fact the only logs I have, and this has happened several times.
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Jun 23, 2009
I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown.I'm currently running my computer on the High Performance plan and not letting it go to any other mode?By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.
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Nov 12, 2011
everytime i wanted to restart, it came up with this BSOD SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION ran memtest for 7 passes with no error seems like all my recent bsods are memory related. i dont have any spare rams to try.
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Jul 5, 2012
In the past days my laptop shutdown unexpectedly only with uTorrent opened... I thought it was from high temperature but now I just don't know what is it because I don't think the laptop is too much warm and it not doing any heavy task when this happens.
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Aug 31, 2012
I am totally new to this and am really confused. About maybe a week ago I started having BSOD, plus Windows wouldn't restart after going into Sleepmode, and when I tried to Shut Down it would bring up the shut down screen then just keep "shutting down" with out ever shutting down.
So I read some internet stuff and "Reinstalled Windows 7" and seem to still have the issues.
[code]....
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Jan 14, 2011
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once.Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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Aug 5, 2011
I have an ASUS G51JX-X2 laptop with 8 GB RAM (4 2GB chips). I've had this computer for about 18 months without any problems. A couple of days ago, I noticed that the computer hung up when trying to hibernate. The screen was black and the hard drive light was off, but the touchpad, wireless, bluetooth, and power lights remained on. I left it and went to work, and when I returned it was still in this state so I held the power button to shut it down. The computer started normally, but then that night when I went to shut the computer down, it did the same thing. I made some changes to disable the services at start up in an attempt to narrow down the problem and I discover that is I choose restart, the computer shuts down and restarts fine (although it sits with the screen black and the lights on for a while). It will not shut down or hibernate though. what's going on:
I thought I might have gotten a driver update so I looked at Windows Update and I hadn't gotten anything since 7/21. I did get one on 8/3, but that was after I started having problems. Using msconfig I disabled the start up services (except MS) and start up items to see if that helped and rebooted. The reboot worked, but then the shutdown failed again. I read in some forums that it might be related to the wireless, so I used the switch on the front of the computer to turn off wireless and bluetooth before shutting down - no luck. I thought it might be a problem with the memory since that's a relatively recent upgrade so I created a boot CD and ran memtest86+. It ran all night through 4 passes and no errors. I ran chkdsk on the hard drive just to be safe and it didn't find any errors. I checked to see if ClearPageFileAtShutdown was set to 1 in the registry, but it is 0. I checked to make sure that the bios is up to date and it is (version 208).
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Jan 15, 2011
I have seen a lot of these topics around, but I can't see to find any that answer the question.
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.
Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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Jul 8, 2009
I am making a shortcut for shutdown. So I am using command
shutdown -h for hibernate
shutdown -l for logoff
But whenever I use time for it, like:
shutdown -h -t 120
Where t 120 is number of secs after which the command will execute then the command doesn't executes. This command works fine for restart shutdown -s -t 120. I can use hibernate with time.
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Sep 4, 2012
My Acer Aspire S3-951 laptop has a few shutdown issues. It will not shutdown or restart, without manually holding down the power button. Windows seems to be shutting down, and then the screen goes black but the laptop is still running. Restart does not work unless i've installed something that requires a restart. It will not restart if i choose the option from the shutdown menu. I've tried to update all my drivers and i also updated the BIOS, with no luck. I have also tried to do a clean boot and uninstalling some programs that might be causing this.[CODE]
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Oct 23, 2012
My wife's daughter has an HP Pavilion dm4-2070 notebook with Windows 7 Professional.It had been working properly, but for the past week it will not shut down when you select Shut down from the Start menu; instead it restarts. It also won't hibernate properly; after about 10 seconds it resumes. It does seem to sleep properly, for example, when you close the cover. And it will shut down if you press and hold the power button for 10 seconds.I see a lot of posts on other forums with similar problems, but few solutions that seem to work. I have tried many of the suggestions (checking the shutdown and power settings, ensuring the network adapters can't wake up the computer, running SFC, updating the BIOS to the
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May 23, 2011
I've got my system configured via gpedit so that it runs a custom batch script when it shuts down. The script can take about a minute to complete because it is telling some external hardware to run through its power down procedure. However when I tell the system to _reboot_ the script still runs and then when the system starts back up it has to run the startup script to power the hardware back up again.
Therefore I wondered if there is a way to tell Windows not to run the script if the action is reboot, not shutdown, or can I get access to the action via some parameters that can be passed to my script?
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Feb 16, 2012
When I do a "restart", on the computer screen I could see "log out", a few seconds later, "shutdown." At this point, the system stalls at "shutdown." I waiting for over 5 minutes, and it was still stalled at "shutdown." To continue working with my computer, at the ""Shut down stall", I remove the power cord from my computer. About a minute later, I reconnect my power cord and click the power button. After that there is no problem. Except when I do a "Restart."
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Dec 24, 2011
I have system crashes of two varieties, that have happened under both Windows 7 and Windows Vista : Sometimes (not all the time) the system will reboot when I choose shutdown/restart/hibernate/sleep and leave an Event 41 (Kernel Power) Task 63 in the EventViewer. This crash will happen many times in a row and then not at all for a week or two and then happen many times in a row.
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Sep 6, 2011
i have windows seven ultimate running on a machine just fine for about half a year. after installing some piece of software related to android rooting, i found myself unable to do anything on the computer, as launch windows explorer, restart shutdown, start any other program, as this error appears:windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item.watch this: windows 7 error: you may not have the appropriate permissions to access the item - Internet i rebooted by power cycle into safe mode. there i didn't encountered any problems, i was able to start programs, i uninstalled the latest software i installed before this problem, but this didn't solved the problem.also, while in safe mode, i created another admin user but is behaves the same way as the original user i have on this machine.
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Sep 19, 2012
I'm in the process of scrolling the page using mouse wheel (either browser, or microsoft word document, etc) the screen blinks for a fraction of second, and the whole system shuts down as if somebody pulled the plug out, and then immediately restarts showing dialogue of whether I want to start windows normally or in the safe mode.
I have looked in the event logs but the only thing it tells me there is that there was an unexpected shutdown. The same in that reliability place.
how I would diagnose it? I cannot replicate it at will, as it only happens occasionally when scrolling, at other times scrolling is fine and does not produce this result. The system is Windows 7 enterprise 64bit, the mouse is Microsoft bluetrack technology
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Oct 30, 2010
I have Windows 7 64 bit Ultimate edition. I got a Logitech Quickcam pro 9000, I have had it for a while and always had this problem. So the problem is whenever my PC is shut down, restarted, or wakes from sleep my webcam is either not detected, or is detected as a USB 1.1 device, instead of USB 2.0. In order for it to be detected as USB 2.0, or even detected at all, I have to unplugg it and plug it back in. I have all the current software and drivers for my motherboard, windows, and my webcam, in fact I just rechecked yesterday. So, my motherboard is an Nvidia 780i sli. I have looked in the Bios and USB 2.0 is definately enabled. Besides I know it working cause none of my other devices have this issue, plus like I said if I unplugg then plug the webcam back in, it is once again detected as a USB 2.0 device. I have tried all my USB plugs on my PC, and same result. So maybe a bios update? I have the P06 and noticed there is a P10 bios version now. Also when I go into device manager and click show devices by connection, I do not see a USB 2.0 catagory anywhere. Shouldn't USB 2.0 devices be in the USB 2.0 subcatagory? Or is it listed as something different cause of my MB, or Windows 7?
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Jan 9, 2012
I have been having this problem for the past 2 months now where my computer would not start after complete shutdown, but if i start the computer press F8 and boot in safe mode it boots ok and if i restart it, the computer starts back fine. I have tried diagnostic tests on my hardware (HDD, RAM, CPU, MB) and all have passed. Neither has there been any voltage fluctuations or any type of physical damage to my computer hardware
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Aug 20, 2011
I got a bleeping computer. What is basically happening is, that if I restart my computer, it takes forever. If I try shut down, it usually shuts down after a long long log off OR it freezes in logging off. It is really annoying and I tried to clean up my system, registers and it didn't work. I am running on Windows 7 Ultimate 64 bit.
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Mar 16, 2012
i want people to prevent to shutdown there pc.. But not restart or standby mode.. Is there a way to only remove the shutdown button instead of everything? like the tweak on this forum.
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Sep 22, 2010
Sometimes my PC automatic restart. I never click restart button. Why is that? How do I overcome this matter? When windows starting it show "Windows is not shutdown correctly. Start normal screen. *Windows never show "Error message" in this process.
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Jan 4, 2011
I just built a new system today, and I have been running into some significant issues whenever I try to reboot. Basically, the system hangs up on the Starting Windows screen at the exact same instance whenever I reboot. This has been happening since I installed Windows 7 64-bit edition. After I booted and installed off of the installation DVD, it froze up on the first restart. I then tried to install Windows again. That worked, but it then again froze on the first reboot. I then had to manually shut down the pc and start it up again. Fortunately, it picked up where I left off and finished the Windows 7 install.After I installed Windows 7, I have had no problems whatsoever expect for when I restart, as the system freezes at the point specified on the image above. However, if I shut down my computer and then start it up, everything loads fine.
Here are my specs:
AMD Phenom II Black Edition dual core 3.2 ghz CPU (all four cores unlocked, overclocked at 3.8 ghz)
HIS Radeon HD 4670 GPU
BIOSTAR T A870+ mobo
Seagate Barracuda SATA 7,200 RPM 1TB HD
4 gigs G.SKILL DDR3 240-pin RAM
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Nov 15, 2012
Windows 7 always freezes on restart, but starts up fine after shutdown
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Mar 16, 2012
1) Bought a new C-Media 5.1 audio card.
2) Inserts into PCI-slot makes computer auto-start.
3) Windows does not auto install the card, but the drives on the CD works perfectly and the sound is fine. No problems in device manage.
4) But when I shutdown, the computer restats. Happens every time. Have to shutdown manually on the button.
5) Tried a different PCI-slot, but problem persists.
6) Tried temporarily removing the card and windows shuts down as intended.
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Oct 8, 2012
Just built the girlfriend a computer:
Asrock Z77 Extreme4
Ivybridge i5 3570k
2x4GB Crucial DDR3 1600 DIMMs
OCZTech 600W PSU
Generic CDRom, Seagate HDDs mirrored, WD Primary HDD.
No GPU connected as she won't need one.
At first I tried a mild overclock at 4.4ghz and stability tested with P95 for a few hours with no errors at all. Everything worked fine!Come time for her to actually use it, of course, BSOD's ensued, followed by boot looping.Boot loop would not stop until one of the DIMMs was removed.Naturally I thought the RAM was the culprit and tested the sticks using Memtest86, 4 passes each with no errors.Next tried single sticks of RAM in each slot, booted up fine. Tried with two sticks (1&3, 2&4), and it seemed to work fine if booting from a clean shutdown (as opposed to BSOD).Reverted to default BIOS settings and it seemed to help a little, as in it would actually wake from Hibernate a few times, but then out of nowhere would BSOD again.I read somewhere that a bent cpu pin might do this, but since a single stick worked on each of the 4 slots, I think this can be ruled out.BIOS are upto date with latest 2.20 version as well.Right now the computer is working fine with only one stick of RAM, the last BSOD happened with two sticks in, opening up Photoshop and InDesign at the same time with stock BIOS settings.
Code: ==================================================
Dump File : 100812-23337-01.dmp
Crash Time : 10/8/2012 10:55:04 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0013213f
[code].....
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Jan 2, 2012
I've got a new ASUS gaming laptop with Windows 7 64-bit OEM and I've been getting a few BSOD errors while bringing my laptop out of sleep/hibernate. Its not always but its often enough to be a nuisance. My drivers are all up to date
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Oct 23, 2012
I believe this problem was caused by CCleaner/Revouninstaller, that's the only thing that did changes to my system before this happens. I tried searching for solutions on Google, and I found this guy with the exact same problem.(url) (Screenshot provided by him, perhaps this can help better understand my problem) Tried System Repair/Restore and Safe Mode, none worked. I followed up with a " Last known good config " option, but the problem is still there.
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Oct 8, 2012
I've tried removing AVG using their removal tools and instructions. I've tried fully removing my video and mobo drivers with driver sweeper and installing the latest GPU and Motherboard drivers and flashed the latest Motherboard BIOS. I've scoured forum after forum and seen similar issues and tried countless solutions. I haven't seen someone with my -exact- problem and -exact- spec/error reports so I'm caving lol. I build and maintain PC's as a hobby and I like to solve problems on my own know-how but I am at wits end with this BSOD.
Quick specs:
Windows 7 Ultimate 64-bit
8 gigs DDR3 Gskil
AMD Phenom II X4 955 Denab
Nvidia GeForce GTS 250 (x2 SLI)
Asus M4N75TD nForce 740a Malwarebytes Antimalware
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Jul 9, 2012
BSOD on an Acer Aspire 5750. It is pretty much brand new, but I have been trouble shooting this for about 3 weeks and have just now learned about the dmp files but am not yet good at reading them.
BlueScreenView seems to point to some kernel exe that is at the very core of Windows 7, but from what I have read it is most surely a driver as it only happens when waking up from sleep.
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