HP Notebook Restart Instead Of Shutdown?
Oct 23, 2012
My wife's daughter has an HP Pavilion dm4-2070 notebook with Windows 7 Professional.It had been working properly, but for the past week it will not shut down when you select Shut down from the Start menu; instead it restarts. It also won't hibernate properly; after about 10 seconds it resumes. It does seem to sleep properly, for example, when you close the cover. And it will shut down if you press and hold the power button for 10 seconds.I see a lot of posts on other forums with similar problems, but few solutions that seem to work. I have tried many of the suggestions (checking the shutdown and power settings, ensuring the network adapters can't wake up the computer, running SFC, updating the BIOS to the
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Nov 6, 2012
I have problem with my notebook with Win 7. I can't shutdown using the start menu. Only the sleep or hibernate function.
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Jan 10, 2012
I am using Windows 7. I use external monitor connected to my notebook. When ever i connect the laptop to external monitor through VGA cable, It gives display on external monitor but not full screen. I have to reboot everytime to get full screen display which is annoying a lot.
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Sep 4, 2012
My Acer Aspire S3-951 laptop has a few shutdown issues. It will not shutdown or restart, without manually holding down the power button. Windows seems to be shutting down, and then the screen goes black but the laptop is still running. Restart does not work unless i've installed something that requires a restart. It will not restart if i choose the option from the shutdown menu. I've tried to update all my drivers and i also updated the BIOS, with no luck. I have also tried to do a clean boot and uninstalling some programs that might be causing this.[CODE]
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May 23, 2011
I've got my system configured via gpedit so that it runs a custom batch script when it shuts down. The script can take about a minute to complete because it is telling some external hardware to run through its power down procedure. However when I tell the system to _reboot_ the script still runs and then when the system starts back up it has to run the startup script to power the hardware back up again.
Therefore I wondered if there is a way to tell Windows not to run the script if the action is reboot, not shutdown, or can I get access to the action via some parameters that can be passed to my script?
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Feb 16, 2012
When I do a "restart", on the computer screen I could see "log out", a few seconds later, "shutdown." At this point, the system stalls at "shutdown." I waiting for over 5 minutes, and it was still stalled at "shutdown." To continue working with my computer, at the ""Shut down stall", I remove the power cord from my computer. About a minute later, I reconnect my power cord and click the power button. After that there is no problem. Except when I do a "Restart."
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Sep 1, 2012
I am getting a BSOD during hibernate, restart etc. The problem is fixed by restoring the laptop to factory state but after a month or so the problem starts again.
I have run the diagnostic tool and uploaded the zipped file.
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Dec 24, 2011
I have system crashes of two varieties, that have happened under both Windows 7 and Windows Vista : Sometimes (not all the time) the system will reboot when I choose shutdown/restart/hibernate/sleep and leave an Event 41 (Kernel Power) Task 63 in the EventViewer. This crash will happen many times in a row and then not at all for a week or two and then happen many times in a row.
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Nov 12, 2011
everytime i wanted to restart, it came up with this BSOD SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION ran memtest for 7 passes with no error seems like all my recent bsods are memory related. i dont have any spare rams to try.
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Dec 6, 2011
My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.
I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happening earlier while the NIC/USB were acting up also, but there appear to be no logs for those. These are in fact the only logs I have, and this has happened several times.
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Jul 5, 2012
In the past days my laptop shutdown unexpectedly only with uTorrent opened... I thought it was from high temperature but now I just don't know what is it because I don't think the laptop is too much warm and it not doing any heavy task when this happens.
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Sep 6, 2011
i have windows seven ultimate running on a machine just fine for about half a year. after installing some piece of software related to android rooting, i found myself unable to do anything on the computer, as launch windows explorer, restart shutdown, start any other program, as this error appears:windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item.watch this: windows 7 error: you may not have the appropriate permissions to access the item - Internet i rebooted by power cycle into safe mode. there i didn't encountered any problems, i was able to start programs, i uninstalled the latest software i installed before this problem, but this didn't solved the problem.also, while in safe mode, i created another admin user but is behaves the same way as the original user i have on this machine.
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Sep 19, 2012
I'm in the process of scrolling the page using mouse wheel (either browser, or microsoft word document, etc) the screen blinks for a fraction of second, and the whole system shuts down as if somebody pulled the plug out, and then immediately restarts showing dialogue of whether I want to start windows normally or in the safe mode.
I have looked in the event logs but the only thing it tells me there is that there was an unexpected shutdown. The same in that reliability place.
how I would diagnose it? I cannot replicate it at will, as it only happens occasionally when scrolling, at other times scrolling is fine and does not produce this result. The system is Windows 7 enterprise 64bit, the mouse is Microsoft bluetrack technology
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Oct 30, 2010
I have Windows 7 64 bit Ultimate edition. I got a Logitech Quickcam pro 9000, I have had it for a while and always had this problem. So the problem is whenever my PC is shut down, restarted, or wakes from sleep my webcam is either not detected, or is detected as a USB 1.1 device, instead of USB 2.0. In order for it to be detected as USB 2.0, or even detected at all, I have to unplugg it and plug it back in. I have all the current software and drivers for my motherboard, windows, and my webcam, in fact I just rechecked yesterday. So, my motherboard is an Nvidia 780i sli. I have looked in the Bios and USB 2.0 is definately enabled. Besides I know it working cause none of my other devices have this issue, plus like I said if I unplugg then plug the webcam back in, it is once again detected as a USB 2.0 device. I have tried all my USB plugs on my PC, and same result. So maybe a bios update? I have the P06 and noticed there is a P10 bios version now. Also when I go into device manager and click show devices by connection, I do not see a USB 2.0 catagory anywhere. Shouldn't USB 2.0 devices be in the USB 2.0 subcatagory? Or is it listed as something different cause of my MB, or Windows 7?
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Jun 23, 2009
I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown.I'm currently running my computer on the High Performance plan and not letting it go to any other mode?By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.
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Jan 9, 2012
I have been having this problem for the past 2 months now where my computer would not start after complete shutdown, but if i start the computer press F8 and boot in safe mode it boots ok and if i restart it, the computer starts back fine. I have tried diagnostic tests on my hardware (HDD, RAM, CPU, MB) and all have passed. Neither has there been any voltage fluctuations or any type of physical damage to my computer hardware
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Aug 20, 2011
I got a bleeping computer. What is basically happening is, that if I restart my computer, it takes forever. If I try shut down, it usually shuts down after a long long log off OR it freezes in logging off. It is really annoying and I tried to clean up my system, registers and it didn't work. I am running on Windows 7 Ultimate 64 bit.
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Aug 31, 2012
I am totally new to this and am really confused. About maybe a week ago I started having BSOD, plus Windows wouldn't restart after going into Sleepmode, and when I tried to Shut Down it would bring up the shut down screen then just keep "shutting down" with out ever shutting down.
So I read some internet stuff and "Reinstalled Windows 7" and seem to still have the issues.
[code]....
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Mar 16, 2012
i want people to prevent to shutdown there pc.. But not restart or standby mode.. Is there a way to only remove the shutdown button instead of everything? like the tweak on this forum.
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Sep 22, 2010
Sometimes my PC automatic restart. I never click restart button. Why is that? How do I overcome this matter? When windows starting it show "Windows is not shutdown correctly. Start normal screen. *Windows never show "Error message" in this process.
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Jan 4, 2011
I just built a new system today, and I have been running into some significant issues whenever I try to reboot. Basically, the system hangs up on the Starting Windows screen at the exact same instance whenever I reboot. This has been happening since I installed Windows 7 64-bit edition. After I booted and installed off of the installation DVD, it froze up on the first restart. I then tried to install Windows again. That worked, but it then again froze on the first reboot. I then had to manually shut down the pc and start it up again. Fortunately, it picked up where I left off and finished the Windows 7 install.After I installed Windows 7, I have had no problems whatsoever expect for when I restart, as the system freezes at the point specified on the image above. However, if I shut down my computer and then start it up, everything loads fine.
Here are my specs:
AMD Phenom II Black Edition dual core 3.2 ghz CPU (all four cores unlocked, overclocked at 3.8 ghz)
HIS Radeon HD 4670 GPU
BIOSTAR T A870+ mobo
Seagate Barracuda SATA 7,200 RPM 1TB HD
4 gigs G.SKILL DDR3 240-pin RAM
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Nov 15, 2012
Windows 7 always freezes on restart, but starts up fine after shutdown
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Mar 16, 2012
1) Bought a new C-Media 5.1 audio card.
2) Inserts into PCI-slot makes computer auto-start.
3) Windows does not auto install the card, but the drives on the CD works perfectly and the sound is fine. No problems in device manage.
4) But when I shutdown, the computer restats. Happens every time. Have to shutdown manually on the button.
5) Tried a different PCI-slot, but problem persists.
6) Tried temporarily removing the card and windows shuts down as intended.
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Oct 23, 2012
I believe this problem was caused by CCleaner/Revouninstaller, that's the only thing that did changes to my system before this happens. I tried searching for solutions on Google, and I found this guy with the exact same problem.(url) (Screenshot provided by him, perhaps this can help better understand my problem) Tried System Repair/Restore and Safe Mode, none worked. I followed up with a " Last known good config " option, but the problem is still there.
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Jun 29, 2011
For some reason, any and all windows/programs randomly stop responding and even attempts to restart or shutdown fail to complete?
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Oct 4, 2012
This is my first post and wasn't sure which exact board to post to so I thought installation might be one. I have a windows 7 64bit machine installed on a 250gb hdd. Here is the exact sequence of events. Shutdown computer last night (it had been on for 2 days straight). Turned it on this morning, bios screen loads fine then it jumps to a black screen with the text "Loading Operating System..." and it hangs there. I tried multiple configurations to detect the problem. I feared for the life of my hdd. I unplugged my other 2 hdd and the dvd drive from power and sata and rebooted. Now I get "Loading Operating System..." BOOT DRIVE FAILED INSERT CD AND PRESS ENTER TO CONTINUE. Re-install any other drive combo and get the standard hang screen. I made no major changes to my setup in the last 2 days, no software, no windows update, no hardware changes whatsoever.
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Sep 19, 2012
I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)
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Apr 16, 2012
I have two windows updates that keep failing. When i go to shutdown my computer I always have an update icon attached to the shutdown key. The download is always 1of1. Then when i reboot, the update icon is still there. I'm thinking since the two updates are failing, it has something to do with the 1of1 update not downloading properly. I went to windows update to check for new updates, and the only one is the two that keep failing. My computer just blue screened on shutdown today, winch got me thinking i really need to fix this.
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Oct 11, 2010
how do i prevent shutdown process after click on Shutdown button!
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Nov 23, 2011
my laptop with window 7 OS does not shutdown when i click on shut down tab.
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Jan 26, 2013
i am always getting force shut down message whenever i processed shut down process.
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