Blue Screen On Start Up Then Shutdown - Sometimes Restarts Automatically

May 1, 2011

Yesterday I got this virus, I went and bought trend micro titanium and cleaned it up (was using a free30 day trial of something else) but I'm still having a problem. Whenever I go to shut down or restart my computer, it starts doing it like normal, but right at the end I get this blue screen with a bunch of messages written, it last about 5 seconds while a countdown happens at the bottom of the screen, then it restarts (even if I went Shutdown).

Sometimes minutes after I log back into the user, the blue screen comes up out of nowhere, does it's 5 second odd countdown and restarts. I should get minidump files. The countdown at the bottom of the blue screen is called "crash dump" or something like that. With the virus whenever I tried to open an internet explorer or google chrome window, all that would come up was "win 7 home security", I'm not getting that anymore though after doing the full scan with trend.

Additional info: I have windows 7, my pc is a HP Pavilion laptop, model number is DV6 - 2144TX

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