Freezing On Shutdown And When Going To Sleep?
Nov 9, 2012
Nearly every time I shut down my computer it goes fine until reaching the ring that says shutting down then the ring freezes and nothing happens. I have to hard boot it every time. When i put it to sleep or hibernation similar thing happens: screen goes black, the hard drive is working, and then nothing changes, everything is still on hard drives and all. I leave it alone for awhile to see if that helps but nothing happens while i leave it. It happens 90% of the time. Computer specs are uploaded with the profile, on that computer icon.
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Aug 5, 2011
I wonder why, Recently whenever I want to shutdown my laptop, it will freeze on the Shutting down screen and not working. I always need to force shut down by pressing the power button for 5 secs and when my laptop idle for awhile, all of my device plugged in will error.
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Oct 20, 2011
my computer is freezing up requiring a manual shut down and sometimes restarts by itself. My cpu fan went bad and i just had that replaced. Sometimes it takes 30-45 min before it acts up but most of the time it does it shortly after i boot it up. I have done a full reformat on the computer, installed windows again and everything.
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Oct 18, 2011
I recently built a new computer. Completely fresh OS (Windows 7 Ultimate x64) installation. Everything went well, installed new drivers and downloaded all Windows updates, but one day i started having complete system freezes when i shutdown or restart my computer. When i give my computer the shutdown command it starts shutting down all my programs and goes to shutting down... screen. "In progress" circle rolls for a while until it freezes and i have to do hard shutdown.In safe mode my computer shuts down and restarts normally. So i started process of elimination. I went through all my processes and discovered that if i disable Windows Audio Service my computer shuts down normally without any problems. If i enable it and try shutting down I get stuck in shutting down screen.
Funny thing is, my audio works perfectly. I have Soundblaster Titanium X-Fi soundcard and i tried reinstalling its drivers, but it didn't seem to affect the problem. My soundcard is hooked to my amplifier through SPDIF. I use Winamp as a music player and i have WASAPI plugin installed to it. WASAPI plugin bypasses the resampling process that Windows Audio Service does, but i always close Winamp manually and the plugin with it before shutting down, so it shouldn't be the problem. I've also disabled the onboard audiochip from bios. The only settings i've done in Windows Audio panel is that i have Line-In listening to SPDIF and i have SPDIF as default output.
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Oct 10, 2011
I'm having a problem when my computer shuts down. It seems to just freeze on the "Shutting Down..." screen. After manually shutting down I get this as a popup when I log in again:
Code: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
[Code].....
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Apr 12, 2012
My computer seems to be unable to shutdown, go to sleep/hibernate properly. It would always end with a bluescreen and giving me a dump file.Basic System Specs:Windows 7 x64 SP1 with all updatesFujitsu S6520Re-installed OEMAge of System: Almost 3 yearsOS installation: 4 month
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Jul 14, 2012
if i am going to leave for about 1-2hours, should i put the computer to sleep mode or simply shut it down?
I was told that sleep mode warms up the computer also. So its not good to go sleep mode. Isit true?
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Jan 30, 2011
I restored my laptop to factory settings a few days ago using the built in Dell Backup and Recovery Manager. This isn't the first time I've done this but something happened. Now, whenever I shut down the computer using Start > Shut Down button (on the start menu) it goes into sleep mode. After the screen goes black (powers down) the actual on/off power button on the laptop continuously blinks on and off. It never used to do that before. Prior to this restore whenever I clicked Start > Shut Down button the screen would go black, everything would power down, and the laptop power button never blinked. Here's what I've checked so far:
1. The Shut Down button does say Shut Down. I right clicked the Start button > Properties > Power button action: and selected between Switch User, Log Off, Lock, Restart, Sleep, Hibernate, Shut down. The name of the button changes to whatever I select and every other option works except for Shut Down.
2. I disabled Hibernate from an elevated command prompt by typing: powercfg -h off
3. I checked Advanced Power Options and the default action for the Start menu Shut down button was showing Shut down. I opened the settings tree and selected Power Buttons and Lid > Power button action (which refers to the Start menu shut down button, not the laptop on/off power button) > Setting > and toggled through the various settings finally selecting Shut down and OKing my way back out of this dialog box. Still no joy. Whenever I click Start > Shut down button it still goes into sleep/hibernation and the laptop on/off power button blinks.
4. I checked system settings through Control Panel > Power Options > Choose what the power buttons do. This opens a dialog box that allows you to select what happens when the Start > Shut down button is clicked when the laptop is on battery power or plugged in. Again, these options were set to shut down but I toggled though the options, re-selected shut down, saved changes, OKed my way back out. Didn't help.
5. I checked the registry here: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced and verified the Start_PowerButtonAction hexadecimal value data is 2 (Switch User = 100, Log Off = 1, Lock = 200, Restart = 4, Sleep = 10, Hibernate = 40.)
6. I checked Device Manager and all devices are functioning correctly. For those devices with a "Power Managment" tab and the option to "allow the computer to turn off this device to save power" I configured the devices both ways (option checked and option UN-checked.) Made no difference, laptop still shut down in sleep mode.
7. I reset BIOS to default settings.
8. All Windows updates are installed and all drivers are current.
9. I also went to Group Policy Editor (gpedit) and changed the start menu power button by making Shut Down the default option with no way to change it to anything else (user configuration > administrative template > start menu and taskbar > select: enabled > select: shut down.)
10. I've done a clean boot using msconfig. I disabled half the services, shut down the laptop, it went into sleep mode. I enabled those services and disabled the second half. Still went into sleep mode on shut down.
11. Several diagnostic tests show 100% pass with no hardware issues.
12. My last effot was to do a format/clean install (not a factory restore.) Laptop still goes into sleep mode at shut down.
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Sep 19, 2011
When my computer running (Windows 7 64 bit) tries to sleep I have found that Windows cannot sleep but it freezes the computer and I get white noise from the speakers. The keyboard or mouse do not work. The only thing I can do is do a restart by pressing the restart button. It hasn't actually blue screened so there is no error report and it is hard to pin down what the error is. A restart error is given in critical errors but no more information than that. I have made sure all of my hardware drivers are completely up to date, checked power settings in the BIOS and turned off various settings in SandyBridge settings. I am at a loss as to what the problem is
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Dec 10, 2011
its has been weeks since i have shutdown, is this safe or can it cause problems? i have not had any problems using this method to date, i am using a desktop with windows 7
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Jun 14, 2011
I got a new Win7 desktop PC and see that David Pogue (The Missing Manual) recommends putting it in sleep mode rather than shutting down overnight. Even Microsoft's website says sleep mode is preferred unless the PC will be off for several days.I'm skeptical of this, remembering the olden days when at least a daily reboot was needed to reinitialize RAM, which tended to chunk up and accumulate pesky processes that didn't terminate themselves. But maybe the new OS makes this old housekeeping rule obsolete. Or maybe sleep mode reinitializes RAM.
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Jan 14, 2011
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once.Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Jul 3, 2012
I have just built a PC in the aim of using it as a Home Theather. I have a Media Center remote control and TV card, when I use the remote to put the computer to sleep it seems to work fine However when I use the remote to wake the PC, I get a reboot and unexpected shutdown message. This is also the case when I use the Start -> Shut down options -> sleep or hibernate. I have tried using microsoft debugger and the message I have been seeing is that, AverBas.sys does not have a timestamp and that its symbols can not be loaded. I got this far on my own but I have no idea what to do from here! I have attached the required zip file.
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Jan 15, 2011
I have seen a lot of these topics around, but I can't see to find any that answer the question.
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.
Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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Feb 9, 2013
I do not shut down the computer never, but it bother me that the fun does not shut off when the computer goes to sleep mode ...it used to. How can I make the fun go off when computer (hard drives) go to sleep mode?
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Jul 28, 2012
recently, i've noticed that whenever i sleep my computer, attempting to shut it down later does not work. the process just hangs at the Windows 7 screen with the Shutting down...message. i've let it run for 30 minutes one time and nothing happened, still Shutting down... every time this has happened, i end up manually powering off. the computer shows no ill effects on start up (other than the 'your computer shut down improperly' message). i can't find any unusual events in event viewer, either. it shuts down fine when not having used sleep mode. to sum it up: when i power on my computer normally and DO NOT use sleep mode at all between a shut down, everything is fine. when i power on my computer normally and DO use sleep mode at some point between the shutdown, the computer will typically HANG at the shut down screen and not actually shut down. however, what makes this tough to trouble shoot is that sleeping it for 5 or 10 minutes will have no effect on shutting down...but sleeping it overnight (7-8 hours) will. this problem has been occurring for about 3 months now, though i only started noticing the trend recently. i typically shut my computer off during the week and sleep it through Friday and Saturday and then shut it down again on Sunday (now, i shut it down all the time of course). the computer is virus and malware free according to MSE and Mbam. the only thing i can think of that i installed in between now and 2 months ago were various Steam games and graphics drivers updates. my HDD has never given me any trouble, memory is fine, CPU isn't overheating, etc, etc. my specs are Windows 7 (legit copy before anyone asks), 8gb RAM, 2500k, AMD 6950, Samsung Spinpoint 1TB (regular HDD, no SSD).
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Jun 16, 2011
At the moment I'm not really using an external HD for any purpose, but still have it plugged in, with the software set to put it into sleep mode after 3 minutes if it's not being used. It's actually noisier than my PC so it's something I would rather not have humming away if possible. I have noticed that when I shut down when the HD is not in sleep mode, it shuts down pretty much instantaneously. With the HD in sleep mode, we're talking about a minute. What could be the cause of this? The PC is trying to shut down, and can't see the HD because it's having a nap? Would be nice to know.
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Oct 30, 2010
I have Windows 7 64 bit Ultimate edition. I got a Logitech Quickcam pro 9000, I have had it for a while and always had this problem. So the problem is whenever my PC is shut down, restarted, or wakes from sleep my webcam is either not detected, or is detected as a USB 1.1 device, instead of USB 2.0. In order for it to be detected as USB 2.0, or even detected at all, I have to unplugg it and plug it back in. I have all the current software and drivers for my motherboard, windows, and my webcam, in fact I just rechecked yesterday. So, my motherboard is an Nvidia 780i sli. I have looked in the Bios and USB 2.0 is definately enabled. Besides I know it working cause none of my other devices have this issue, plus like I said if I unplugg then plug the webcam back in, it is once again detected as a USB 2.0 device. I have tried all my USB plugs on my PC, and same result. So maybe a bios update? I have the P06 and noticed there is a P10 bios version now. Also when I go into device manager and click show devices by connection, I do not see a USB 2.0 catagory anywhere. Shouldn't USB 2.0 devices be in the USB 2.0 subcatagory? Or is it listed as something different cause of my MB, or Windows 7?
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Dec 4, 2012
I got problem windows has recovered from an unexpected shutdown after sleep when i was playing League of Legends about 15-30 min after that went to sleep, then restart and pop up it say windows has recovered from an unexpected shutdown.
Crashed files here Download
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Jun 23, 2009
I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown.I'm currently running my computer on the High Performance plan and not letting it go to any other mode?By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.
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Aug 31, 2012
I am totally new to this and am really confused. About maybe a week ago I started having BSOD, plus Windows wouldn't restart after going into Sleepmode, and when I tried to Shut Down it would bring up the shut down screen then just keep "shutting down" with out ever shutting down.
So I read some internet stuff and "Reinstalled Windows 7" and seem to still have the issues.
[code]....
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Jul 17, 2012
I just upgraded to win7 with an SSd. I would like to go have it shutdown vs sleep after 10 min of inactivity. Is there an option
for that?I am having lockups when it goes to sleep.
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Mar 12, 2012
my computer has all of a sudden started to give me a BSOD about a minute after I wake the computer up from Sleep Mode. Also, if I leave the computer for more than 15 minutes I come back and the computer has frozen so I have to manually restart it. Every once in a while I've gotten the BSOD while I'm in the middle of doing something and it's been hours since it was in sleep mode.
So far I've tried to Restore my computer back to before the trouble started, and I've also fully uninstalled my video drivers (ATI Radeon HD 5470), and then installed the newest version from ATI's website.
My computer is Windows 7 64-bit, OEM version from Acer.
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Jan 9, 2013
My laptop is an Asus G74-SX running Windows 7 Home Premium 64. [code] My computer randomly freezes (even as I was writing this post it froze for a while and i had to wait for it to come back to life). I am not sure why this is happening as it has been great for over a year. Also the when I put it to SLEEP (not hybrid or hibernation) it takes a LONG time (over 2 mins to hours).I have restarted my computer 5 times yesterday and a couple times today, because it just stops working. If i open Task manager I get (NOT RESPONDING).. which has only happened this week.. not sure why.Even by right clicking on My Computer to see my specs all I can see is Installed Memory: Not Available (Should say 12gb)Processor: Not Available (should say 2.0ghz)it's happened twice that Windows Explorer is not responding (as in the windows viewer not the browser)I am running 2013 AVG Free Anit Virus - and it's never been an issue.
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Oct 11, 2011
I have installed a new Creative "Soundblaster X-Fi Surround 5.1 Pro USB Audio System with THX SB1095" soundcard. I disabled the old on-board card. Note: It's USB. When I start-up, shutdown, sleep or wake, I get a very loud POP thru the speakers.I contacted Creative and they told me this is "normal" because Windows 7 is polling the USB input to see if there is anything connected. This doesn't sound right, because it happens when I shutdown or sleep, too! Why would Windows poll a usb input while shutting down or going to sleep?
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Sep 19, 2012
I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)
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Aug 17, 2012
I recently built my first PC three days ago...
Specs:
i7 bloomfield 960 processor
4x4 vengeance ram
crosair hx850 PSU
evga x58 ftw3 mobo
hd 6870 radeon graphics xfx
When I first installed windows it started to work just fine but I soon noticed that it would randomly freeze every 15-30 minutes of use, but not on a particular program or anything. I assumed it was drivers so I installed the latest drivers for my GPU and MOBO and keyboard. It seemed fine again until it started crashing again. I ran a GPU burn test and a CPU burn test it passed both. (I tried runing memtest86+ but it froze at like 12%) Then I tried fixing the registry so I downloaded ccleaner and fixed the registry problems. Freezes continued. I finally decided to re install windows so I did and the problems still continued. I am at a loss of what to do and can't think of anything else.
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Apr 16, 2012
I have two windows updates that keep failing. When i go to shutdown my computer I always have an update icon attached to the shutdown key. The download is always 1of1. Then when i reboot, the update icon is still there. I'm thinking since the two updates are failing, it has something to do with the 1of1 update not downloading properly. I went to windows update to check for new updates, and the only one is the two that keep failing. My computer just blue screened on shutdown today, winch got me thinking i really need to fix this.
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Oct 11, 2010
how do i prevent shutdown process after click on Shutdown button!
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Nov 23, 2011
my laptop with window 7 OS does not shutdown when i click on shut down tab.
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