BSOD On Shutdown And Going To Sleep?
Apr 12, 2012
My computer seems to be unable to shutdown, go to sleep/hibernate properly. It would always end with a bluescreen and giving me a dump file.Basic System Specs:Windows 7 x64 SP1 with all updatesFujitsu S6520Re-installed OEMAge of System: Almost 3 yearsOS installation: 4 month
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Aug 31, 2012
I am totally new to this and am really confused. About maybe a week ago I started having BSOD, plus Windows wouldn't restart after going into Sleepmode, and when I tried to Shut Down it would bring up the shut down screen then just keep "shutting down" with out ever shutting down.
So I read some internet stuff and "Reinstalled Windows 7" and seem to still have the issues.
[code]....
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Jun 21, 2012
Whenever I press the sleep button on my computer, or when I leave it idle and it goes to sleep by itself, I get a blue screen of death. I would really like to solve thiNow, this computer came with an AMD video card, but I uninstalled those drivers and took out the video card and installed a GTX 570 from EVGA. The drivers are up to date, so I am pretty sure the new hardware is installed correctly. Furthermore, it was not doing this for the first few months of having the video card installed. This is very recent, so I don't understand what it could be
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Nov 9, 2012
Nearly every time I shut down my computer it goes fine until reaching the ring that says shutting down then the ring freezes and nothing happens. I have to hard boot it every time. When i put it to sleep or hibernation similar thing happens: screen goes black, the hard drive is working, and then nothing changes, everything is still on hard drives and all. I leave it alone for awhile to see if that helps but nothing happens while i leave it. It happens 90% of the time. Computer specs are uploaded with the profile, on that computer icon.
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Jul 14, 2012
if i am going to leave for about 1-2hours, should i put the computer to sleep mode or simply shut it down?
I was told that sleep mode warms up the computer also. So its not good to go sleep mode. Isit true?
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Jan 30, 2011
I restored my laptop to factory settings a few days ago using the built in Dell Backup and Recovery Manager. This isn't the first time I've done this but something happened. Now, whenever I shut down the computer using Start > Shut Down button (on the start menu) it goes into sleep mode. After the screen goes black (powers down) the actual on/off power button on the laptop continuously blinks on and off. It never used to do that before. Prior to this restore whenever I clicked Start > Shut Down button the screen would go black, everything would power down, and the laptop power button never blinked. Here's what I've checked so far:
1. The Shut Down button does say Shut Down. I right clicked the Start button > Properties > Power button action: and selected between Switch User, Log Off, Lock, Restart, Sleep, Hibernate, Shut down. The name of the button changes to whatever I select and every other option works except for Shut Down.
2. I disabled Hibernate from an elevated command prompt by typing: powercfg -h off
3. I checked Advanced Power Options and the default action for the Start menu Shut down button was showing Shut down. I opened the settings tree and selected Power Buttons and Lid > Power button action (which refers to the Start menu shut down button, not the laptop on/off power button) > Setting > and toggled through the various settings finally selecting Shut down and OKing my way back out of this dialog box. Still no joy. Whenever I click Start > Shut down button it still goes into sleep/hibernation and the laptop on/off power button blinks.
4. I checked system settings through Control Panel > Power Options > Choose what the power buttons do. This opens a dialog box that allows you to select what happens when the Start > Shut down button is clicked when the laptop is on battery power or plugged in. Again, these options were set to shut down but I toggled though the options, re-selected shut down, saved changes, OKed my way back out. Didn't help.
5. I checked the registry here: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced and verified the Start_PowerButtonAction hexadecimal value data is 2 (Switch User = 100, Log Off = 1, Lock = 200, Restart = 4, Sleep = 10, Hibernate = 40.)
6. I checked Device Manager and all devices are functioning correctly. For those devices with a "Power Managment" tab and the option to "allow the computer to turn off this device to save power" I configured the devices both ways (option checked and option UN-checked.) Made no difference, laptop still shut down in sleep mode.
7. I reset BIOS to default settings.
8. All Windows updates are installed and all drivers are current.
9. I also went to Group Policy Editor (gpedit) and changed the start menu power button by making Shut Down the default option with no way to change it to anything else (user configuration > administrative template > start menu and taskbar > select: enabled > select: shut down.)
10. I've done a clean boot using msconfig. I disabled half the services, shut down the laptop, it went into sleep mode. I enabled those services and disabled the second half. Still went into sleep mode on shut down.
11. Several diagnostic tests show 100% pass with no hardware issues.
12. My last effot was to do a format/clean install (not a factory restore.) Laptop still goes into sleep mode at shut down.
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Dec 10, 2011
its has been weeks since i have shutdown, is this safe or can it cause problems? i have not had any problems using this method to date, i am using a desktop with windows 7
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Jun 14, 2011
I got a new Win7 desktop PC and see that David Pogue (The Missing Manual) recommends putting it in sleep mode rather than shutting down overnight. Even Microsoft's website says sleep mode is preferred unless the PC will be off for several days.I'm skeptical of this, remembering the olden days when at least a daily reboot was needed to reinitialize RAM, which tended to chunk up and accumulate pesky processes that didn't terminate themselves. But maybe the new OS makes this old housekeeping rule obsolete. Or maybe sleep mode reinitializes RAM.
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Jan 14, 2011
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once.Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Jul 3, 2012
I have just built a PC in the aim of using it as a Home Theather. I have a Media Center remote control and TV card, when I use the remote to put the computer to sleep it seems to work fine However when I use the remote to wake the PC, I get a reboot and unexpected shutdown message. This is also the case when I use the Start -> Shut down options -> sleep or hibernate. I have tried using microsoft debugger and the message I have been seeing is that, AverBas.sys does not have a timestamp and that its symbols can not be loaded. I got this far on my own but I have no idea what to do from here! I have attached the required zip file.
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Jan 15, 2011
I have seen a lot of these topics around, but I can't see to find any that answer the question.
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.
Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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Feb 9, 2013
I do not shut down the computer never, but it bother me that the fun does not shut off when the computer goes to sleep mode ...it used to. How can I make the fun go off when computer (hard drives) go to sleep mode?
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Jul 28, 2012
recently, i've noticed that whenever i sleep my computer, attempting to shut it down later does not work. the process just hangs at the Windows 7 screen with the Shutting down...message. i've let it run for 30 minutes one time and nothing happened, still Shutting down... every time this has happened, i end up manually powering off. the computer shows no ill effects on start up (other than the 'your computer shut down improperly' message). i can't find any unusual events in event viewer, either. it shuts down fine when not having used sleep mode. to sum it up: when i power on my computer normally and DO NOT use sleep mode at all between a shut down, everything is fine. when i power on my computer normally and DO use sleep mode at some point between the shutdown, the computer will typically HANG at the shut down screen and not actually shut down. however, what makes this tough to trouble shoot is that sleeping it for 5 or 10 minutes will have no effect on shutting down...but sleeping it overnight (7-8 hours) will. this problem has been occurring for about 3 months now, though i only started noticing the trend recently. i typically shut my computer off during the week and sleep it through Friday and Saturday and then shut it down again on Sunday (now, i shut it down all the time of course). the computer is virus and malware free according to MSE and Mbam. the only thing i can think of that i installed in between now and 2 months ago were various Steam games and graphics drivers updates. my HDD has never given me any trouble, memory is fine, CPU isn't overheating, etc, etc. my specs are Windows 7 (legit copy before anyone asks), 8gb RAM, 2500k, AMD 6950, Samsung Spinpoint 1TB (regular HDD, no SSD).
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Jun 16, 2011
At the moment I'm not really using an external HD for any purpose, but still have it plugged in, with the software set to put it into sleep mode after 3 minutes if it's not being used. It's actually noisier than my PC so it's something I would rather not have humming away if possible. I have noticed that when I shut down when the HD is not in sleep mode, it shuts down pretty much instantaneously. With the HD in sleep mode, we're talking about a minute. What could be the cause of this? The PC is trying to shut down, and can't see the HD because it's having a nap? Would be nice to know.
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Oct 30, 2010
I have Windows 7 64 bit Ultimate edition. I got a Logitech Quickcam pro 9000, I have had it for a while and always had this problem. So the problem is whenever my PC is shut down, restarted, or wakes from sleep my webcam is either not detected, or is detected as a USB 1.1 device, instead of USB 2.0. In order for it to be detected as USB 2.0, or even detected at all, I have to unplugg it and plug it back in. I have all the current software and drivers for my motherboard, windows, and my webcam, in fact I just rechecked yesterday. So, my motherboard is an Nvidia 780i sli. I have looked in the Bios and USB 2.0 is definately enabled. Besides I know it working cause none of my other devices have this issue, plus like I said if I unplugg then plug the webcam back in, it is once again detected as a USB 2.0 device. I have tried all my USB plugs on my PC, and same result. So maybe a bios update? I have the P06 and noticed there is a P10 bios version now. Also when I go into device manager and click show devices by connection, I do not see a USB 2.0 catagory anywhere. Shouldn't USB 2.0 devices be in the USB 2.0 subcatagory? Or is it listed as something different cause of my MB, or Windows 7?
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Dec 4, 2012
I got problem windows has recovered from an unexpected shutdown after sleep when i was playing League of Legends about 15-30 min after that went to sleep, then restart and pop up it say windows has recovered from an unexpected shutdown.
Crashed files here Download
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Jun 23, 2009
I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown.I'm currently running my computer on the High Performance plan and not letting it go to any other mode?By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.
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Jul 17, 2012
I just upgraded to win7 with an SSd. I would like to go have it shutdown vs sleep after 10 min of inactivity. Is there an option
for that?I am having lockups when it goes to sleep.
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Oct 11, 2011
I have installed a new Creative "Soundblaster X-Fi Surround 5.1 Pro USB Audio System with THX SB1095" soundcard. I disabled the old on-board card. Note: It's USB. When I start-up, shutdown, sleep or wake, I get a very loud POP thru the speakers.I contacted Creative and they told me this is "normal" because Windows 7 is polling the USB input to see if there is anything connected. This doesn't sound right, because it happens when I shutdown or sleep, too! Why would Windows poll a usb input while shutting down or going to sleep?
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May 22, 2012
whenever I shutdown my computer by going on "Start" then Shutdown (Windows 7), it shutdown normally (looks normally). Then when I start the computer again Windows says it has recovered from an unexpected shutdown (BSOD) and sometimes also ask for startup repair.
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Nov 20, 2012
Today i got a problem when i tryed Shut down my pc. I've shutdown my pc normally, it worked normal. It still does but i cant shut it off without BSOD. Windows recovery shutdown solution window says this:
Files that help describe the problem:
C:WindowsMinidump112012-33212-01.dmp
C:WindowsTempWER-38766-0.sysdata.xml
If i need to take a picture of my BSOD yust tell me, i'll do it.
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Jan 16, 2012
Lately I have been experiencing a BSOD when I shutdown my laptop. The computer tries to shutdown for about 5-10 minutes before finally blue screening with a RIVER_POWER_STATE_FAILURE error. This problem does not occur every time I shutdown my laptop, but it seems that the longer my computer is on, the more likely it is to blue screen on shutdown. The problem may be caused by driver for either my external monitor, keyboard, or printer, as the BSOD never occurred when I was using my laptop without them attached a few weeks agFrom what I can tell after searching the problem, I likely need to update some driver, but I have no idea which driver(s) are causing the problem. I have included the Minidumps, and I believe all of them are for different occurrences of the same problem
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Feb 11, 2012
Occasionally my computer will BSOD during shutdown. Before the BSOD, it will stay on the shutting down screen for a couple of minutes. This time I didn't even see the BSOD - after staying on the shutting down screen, the screen went blank and eventually I just did a hard shut down. When I logged in, I received a dialog stating that the computer had BSOD'd.zip file is attached-Windows 7 Professional SP1 x64-Not the original OS, from MSDNAA-Age of system varies: graphics card - 2 months, CPU/motherboard/RAM - 6 months, power supply - 1 year, hard drives/network adapter/cdrom drive - 5 years-Age of OS installation - less than 2 months, I had the issue on a previous installation of the same OS as well
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Oct 8, 2012
I have a custom built pc with windows 7 bsod at shutdownOnly at shutdown..can somebody look over dump file..how can i post dumps here?
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Dec 30, 2011
The screen comes up after maybe 20 minutes of the system trying to shutdown.
I have a Windows 7 Home Premium 64bit, OEM, about a year old.
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Jan 12, 2012
The screen comes up after maybe 20 minutes of the system trying to shutdown.I have a Windows 7 Home Premium 64bit, OEM, about a year old.
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Apr 2, 2012
I've been having problems with my mobile broadband too - it keeps saying that it's not connected. Only happens on this machine. I think the two incidents might somehow be related (they both started happening around the same time).
I'm running Windows 7 Home Premium 32bit, retail OS installed early 2011 My original OS was Windows XP Machine was built in 2008, adding a new graphics card in 2011.
PS. I noticed that the System Health Report said I wasn't using anti-virus. I'm currently running AVG Free 2011.
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Sep 1, 2012
I am getting a BSOD during hibernate, restart etc. The problem is fixed by restoring the laptop to factory state but after a month or so the problem starts again.
I have run the diagnostic tool and uploaded the zipped file.
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Aug 14, 2012
I have a problem with my PC. It's running Windows 7 Ultimate 32 bit, with ATI Radeon 4600. When I was working in Google Sketch Up, BSOD with 0x0000009f appears. Here you have a zip file with minidumbs?
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Sep 11, 2012
When I shutdown, right near the end the screen goes black as one would expect and then for a fraction of a second I get BSOD and it will restart and let me know that it BSOD'ed. It's a new install of windows 7 on a new PC that is working well under stress testing. And i haven't messed with much but xbmc and some light overclocking without voltage changes. I've uninstalled anything recent and some tuners that the mobo manu had on their support page.
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