BSOD After Black Screen Right Before Shutdown?
Sep 11, 2012
When I shutdown, right near the end the screen goes black as one would expect and then for a fraction of a second I get BSOD and it will restart and let me know that it BSOD'ed. It's a new install of windows 7 on a new PC that is working well under stress testing. And i haven't messed with much but xbmc and some light overclocking without voltage changes. I've uninstalled anything recent and some tuners that the mobo manu had on their support page.
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Feb 26, 2012
I have an HP pavilion laptop with Windows 7 Home Premium X64 - new install. The laptop has begun hanging with a black screen upon my request for it to shutdown, restart, boot, or anytime i attempt to run something which causes the windows 7 are you sure you want to allow changes to the computer message box. The only change made before this happened was a windows update. The problem started a few starts after this install. I have searched but most issues address a black screen with a completely unresponsive computer. Mine comes out of it within a minute or so.
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Oct 17, 2012
I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine. As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460. There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo. I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down. Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive.
I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates). Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down. One extra note I double checked every driver and they are all up to day. Also when I boot in Safe Mode the PC shuts down fine and I have no problem restarting, just shutting down...
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Oct 23, 2012
I believe this problem was caused by CCleaner/Revouninstaller, that's the only thing that did changes to my system before this happens. I tried searching for solutions on Google, and I found this guy with the exact same problem.(url) (Screenshot provided by him, perhaps this can help better understand my problem) Tried System Repair/Restore and Safe Mode, none worked. I followed up with a " Last known good config " option, but the problem is still there.
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Oct 31, 2011
This Dell Vostro is 2 years old, it has Windows 7 installed. When the internal wireless card is turned on, it connects alright for about 5 minutes and then the computer will BSOD or Black Screen then restart. Ethernet works fine.It has a strange behavior history.Before reformat, I ran Malwarebytes which detected malware in Adobe CS5, after clearing that up it stopped BSODing for a day of constant use. Then the wireless card stopped working at all. Windows could not even detect it for a few days. After the Windows reformat and reinstall it started working for half a day. Had the latest Dell driver installed for it.Today it BSOD's and Black screens after a few minutes. We have to turn off the radio toggle to keep it from crashing Windows.There was liquid spill about a month and a half ago. It was about an 1/4 cup of wine, attended to promptly. Within seconds of the spill it was shut down and put in front of a dehumidifier for a few days and turned upside down. It is possible it corrupted the card or card slot, but we have no other issues with the computer. I don't suspect this but it is worth mentioning. Our next step is to purchase a new card, examine for corrosion on the slot or card, but.......I have to say I still suspect a software conflict.
What has already been done:
Reformated and reinstalled Win 7
Uninstalled and reinstalled the card drivers
Updated all service packs and win updates.
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Jan 28, 2013
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1
Locale ID:1033
Additional information about the problem:
BCCode:116
BCP1:FFFFFA800C9924E0
BCP2:FFFFF8800616DADC
[code]....
The problem I am having is this: Screen on Windows 7 pc 64 bit turns to black and everything freezes monitor light turns from blue to orange and my desktop is gone I have to hit the power button on the tower to shutdown and power it back up again. Happens every couple of hours or so. If I open up skype to make a phone call it does this to my computer as well.
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Jul 9, 2012
Recently my pc starded giving me a Black screen with interactive mouse pointer after the windows logo. I think the official term
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Dec 6, 2012
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8117 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Motherboard: ASUSTeK Computer Inc., K42Jr
Antivirus: Norton Internet Security, Updated and Enabled
I would get a random black screen while playing an online game on my laptop (this happens randomly but usually 15-30mins after starting Windows and start playing the game). After the black screen appeared, it would automatically reboot to this windows error recovery page with options to go into safe mode (networking/command prompt) or just boot windows normally.I chose to boot Windows normally but after getting into Windows 7 and started playing a while, a random BSOD would appear. It has happened for 2-3 days straight. The attached is the mini dump.
Note: I did not install anything new to my laptop, I have ran chkdsk and sfc /scannow and found nothing.I have no idea what caused the black screen and the BSOD.
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Jan 1, 2012
my acer aspire 5680 have a black screen problem whenever i try to open the laptop. when i open the laptop there will be beep-ing sound and then nothing will appear on my laptop screen. i suspect this is a black screen problem.
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Mar 17, 2012
then the desktop finally loads. It only lasts about 60 seconds before BSOD'ing again. Safe Mode seems ok, but I was in the process of typing up this thread when safe mode shut down on me randomly. I've tried restoring to earlier points and running malware scans. Minidumps are included.
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Nov 11, 2012
first I was facing BSOD. So I tried going in by every type of safe mode, But it doesn't work, I just go to a black screen with moving cursor and I can't Open the Task Manager.So I tried system restore, failed with the CD. Then I tried the Grub4dos thing It failed as well. It just brings me to the black screen with white cursor.Also when I start in safe mode, it stucks at classpnp.sys and after awhile It goes to BSOD and reboots. By the way this all started when I installed a game, Dishonored.
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Dec 30, 2012
My HP Artist Edition / Windows 7 won't start after black shutdown
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May 22, 2012
whenever I shutdown my computer by going on "Start" then Shutdown (Windows 7), it shutdown normally (looks normally). Then when I start the computer again Windows says it has recovered from an unexpected shutdown (BSOD) and sometimes also ask for startup repair.
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Nov 20, 2012
Today i got a problem when i tryed Shut down my pc. I've shutdown my pc normally, it worked normal. It still does but i cant shut it off without BSOD. Windows recovery shutdown solution window says this:
Files that help describe the problem:
C:WindowsMinidump112012-33212-01.dmp
C:WindowsTempWER-38766-0.sysdata.xml
If i need to take a picture of my BSOD yust tell me, i'll do it.
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Jan 16, 2012
Lately I have been experiencing a BSOD when I shutdown my laptop. The computer tries to shutdown for about 5-10 minutes before finally blue screening with a RIVER_POWER_STATE_FAILURE error. This problem does not occur every time I shutdown my laptop, but it seems that the longer my computer is on, the more likely it is to blue screen on shutdown. The problem may be caused by driver for either my external monitor, keyboard, or printer, as the BSOD never occurred when I was using my laptop without them attached a few weeks agFrom what I can tell after searching the problem, I likely need to update some driver, but I have no idea which driver(s) are causing the problem. I have included the Minidumps, and I believe all of them are for different occurrences of the same problem
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Feb 11, 2012
Occasionally my computer will BSOD during shutdown. Before the BSOD, it will stay on the shutting down screen for a couple of minutes. This time I didn't even see the BSOD - after staying on the shutting down screen, the screen went blank and eventually I just did a hard shut down. When I logged in, I received a dialog stating that the computer had BSOD'd.zip file is attached-Windows 7 Professional SP1 x64-Not the original OS, from MSDNAA-Age of system varies: graphics card - 2 months, CPU/motherboard/RAM - 6 months, power supply - 1 year, hard drives/network adapter/cdrom drive - 5 years-Age of OS installation - less than 2 months, I had the issue on a previous installation of the same OS as well
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Apr 12, 2012
My computer seems to be unable to shutdown, go to sleep/hibernate properly. It would always end with a bluescreen and giving me a dump file.Basic System Specs:Windows 7 x64 SP1 with all updatesFujitsu S6520Re-installed OEMAge of System: Almost 3 yearsOS installation: 4 month
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Oct 8, 2012
I have a custom built pc with windows 7 bsod at shutdownOnly at shutdown..can somebody look over dump file..how can i post dumps here?
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Dec 15, 2011
i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay powered on with the AC adapter plugged in. One more thing. The LED lights over the buttons. None of the are flashing, besides one, on the far left. And i cant find out anywhere what this LED light stands for.
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Dec 30, 2011
The screen comes up after maybe 20 minutes of the system trying to shutdown.
I have a Windows 7 Home Premium 64bit, OEM, about a year old.
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Jan 12, 2012
The screen comes up after maybe 20 minutes of the system trying to shutdown.I have a Windows 7 Home Premium 64bit, OEM, about a year old.
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Apr 2, 2012
I've been having problems with my mobile broadband too - it keeps saying that it's not connected. Only happens on this machine. I think the two incidents might somehow be related (they both started happening around the same time).
I'm running Windows 7 Home Premium 32bit, retail OS installed early 2011 My original OS was Windows XP Machine was built in 2008, adding a new graphics card in 2011.
PS. I noticed that the System Health Report said I wasn't using anti-virus. I'm currently running AVG Free 2011.
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Sep 1, 2012
I am getting a BSOD during hibernate, restart etc. The problem is fixed by restoring the laptop to factory state but after a month or so the problem starts again.
I have run the diagnostic tool and uploaded the zipped file.
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Aug 14, 2012
I have a problem with my PC. It's running Windows 7 Ultimate 32 bit, with ATI Radeon 4600. When I was working in Google Sketch Up, BSOD with 0x0000009f appears. Here you have a zip file with minidumbs?
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Dec 19, 2012
I have this random problem The pc gets stuck in the shutdown screen and after some time I get BSOD
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Feb 4, 2012
I'm using Windows 7 Ultimate 64 Everytime when I unplug a device connected to my computer through USB port (such as FlashDrive, Zune, PSP, my phone...), if I shut down or restart my computer immediately, I will get a BSOD. If I wait for a while after unplug my device, then BSOD won't occur.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Mar 26, 2011
My computer has a problem with crashing while playing a video in full screen. When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or offline and even visualizations from windows media player and iTunes, but only in full screen. I don't think it's overheating either because sometimes it takes 30 mins to crash and other times it will crash immediately when put in full screen. *I've tried setting it back to factory settings thus reinstalling windows. *All the directx features are working with no reported problem there.* I don't think it's a memory issue in the computer, as my specs are:
Windows 7 64-bit
Processor: intel core i5 3.20 GHz
Ram: 8 GB
Graphics card: NVIDIA GeForce GT 220
Graphics card memory: 0.5 GB
Any other ideas?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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