Always Goes Into Sleep Mode At Shutdown?
Jan 30, 2011
I restored my laptop to factory settings a few days ago using the built in Dell Backup and Recovery Manager. This isn't the first time I've done this but something happened. Now, whenever I shut down the computer using Start > Shut Down button (on the start menu) it goes into sleep mode. After the screen goes black (powers down) the actual on/off power button on the laptop continuously blinks on and off. It never used to do that before. Prior to this restore whenever I clicked Start > Shut Down button the screen would go black, everything would power down, and the laptop power button never blinked. Here's what I've checked so far:
1. The Shut Down button does say Shut Down. I right clicked the Start button > Properties > Power button action: and selected between Switch User, Log Off, Lock, Restart, Sleep, Hibernate, Shut down. The name of the button changes to whatever I select and every other option works except for Shut Down.
2. I disabled Hibernate from an elevated command prompt by typing: powercfg -h off
3. I checked Advanced Power Options and the default action for the Start menu Shut down button was showing Shut down. I opened the settings tree and selected Power Buttons and Lid > Power button action (which refers to the Start menu shut down button, not the laptop on/off power button) > Setting > and toggled through the various settings finally selecting Shut down and OKing my way back out of this dialog box. Still no joy. Whenever I click Start > Shut down button it still goes into sleep/hibernation and the laptop on/off power button blinks.
4. I checked system settings through Control Panel > Power Options > Choose what the power buttons do. This opens a dialog box that allows you to select what happens when the Start > Shut down button is clicked when the laptop is on battery power or plugged in. Again, these options were set to shut down but I toggled though the options, re-selected shut down, saved changes, OKed my way back out. Didn't help.
5. I checked the registry here: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced and verified the Start_PowerButtonAction hexadecimal value data is 2 (Switch User = 100, Log Off = 1, Lock = 200, Restart = 4, Sleep = 10, Hibernate = 40.)
6. I checked Device Manager and all devices are functioning correctly. For those devices with a "Power Managment" tab and the option to "allow the computer to turn off this device to save power" I configured the devices both ways (option checked and option UN-checked.) Made no difference, laptop still shut down in sleep mode.
7. I reset BIOS to default settings.
8. All Windows updates are installed and all drivers are current.
9. I also went to Group Policy Editor (gpedit) and changed the start menu power button by making Shut Down the default option with no way to change it to anything else (user configuration > administrative template > start menu and taskbar > select: enabled > select: shut down.)
10. I've done a clean boot using msconfig. I disabled half the services, shut down the laptop, it went into sleep mode. I enabled those services and disabled the second half. Still went into sleep mode on shut down.
11. Several diagnostic tests show 100% pass with no hardware issues.
12. My last effot was to do a format/clean install (not a factory restore.) Laptop still goes into sleep mode at shut down.
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Jul 14, 2012
if i am going to leave for about 1-2hours, should i put the computer to sleep mode or simply shut it down?
I was told that sleep mode warms up the computer also. So its not good to go sleep mode. Isit true?
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Dec 10, 2011
its has been weeks since i have shutdown, is this safe or can it cause problems? i have not had any problems using this method to date, i am using a desktop with windows 7
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Feb 9, 2013
I do not shut down the computer never, but it bother me that the fun does not shut off when the computer goes to sleep mode ...it used to. How can I make the fun go off when computer (hard drives) go to sleep mode?
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Jul 28, 2012
recently, i've noticed that whenever i sleep my computer, attempting to shut it down later does not work. the process just hangs at the Windows 7 screen with the Shutting down...message. i've let it run for 30 minutes one time and nothing happened, still Shutting down... every time this has happened, i end up manually powering off. the computer shows no ill effects on start up (other than the 'your computer shut down improperly' message). i can't find any unusual events in event viewer, either. it shuts down fine when not having used sleep mode. to sum it up: when i power on my computer normally and DO NOT use sleep mode at all between a shut down, everything is fine. when i power on my computer normally and DO use sleep mode at some point between the shutdown, the computer will typically HANG at the shut down screen and not actually shut down. however, what makes this tough to trouble shoot is that sleeping it for 5 or 10 minutes will have no effect on shutting down...but sleeping it overnight (7-8 hours) will. this problem has been occurring for about 3 months now, though i only started noticing the trend recently. i typically shut my computer off during the week and sleep it through Friday and Saturday and then shut it down again on Sunday (now, i shut it down all the time of course). the computer is virus and malware free according to MSE and Mbam. the only thing i can think of that i installed in between now and 2 months ago were various Steam games and graphics drivers updates. my HDD has never given me any trouble, memory is fine, CPU isn't overheating, etc, etc. my specs are Windows 7 (legit copy before anyone asks), 8gb RAM, 2500k, AMD 6950, Samsung Spinpoint 1TB (regular HDD, no SSD).
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Jun 16, 2011
At the moment I'm not really using an external HD for any purpose, but still have it plugged in, with the software set to put it into sleep mode after 3 minutes if it's not being used. It's actually noisier than my PC so it's something I would rather not have humming away if possible. I have noticed that when I shut down when the HD is not in sleep mode, it shuts down pretty much instantaneously. With the HD in sleep mode, we're talking about a minute. What could be the cause of this? The PC is trying to shut down, and can't see the HD because it's having a nap? Would be nice to know.
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Aug 31, 2012
I am totally new to this and am really confused. About maybe a week ago I started having BSOD, plus Windows wouldn't restart after going into Sleepmode, and when I tried to Shut Down it would bring up the shut down screen then just keep "shutting down" with out ever shutting down.
So I read some internet stuff and "Reinstalled Windows 7" and seem to still have the issues.
[code]....
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Sep 17, 2010
How do you stop laptop from going into hibernation mode / sleep mode?
I run a program that takes 8 hours. I need the laptop to stay awake.
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Nov 9, 2012
Nearly every time I shut down my computer it goes fine until reaching the ring that says shutting down then the ring freezes and nothing happens. I have to hard boot it every time. When i put it to sleep or hibernation similar thing happens: screen goes black, the hard drive is working, and then nothing changes, everything is still on hard drives and all. I leave it alone for awhile to see if that helps but nothing happens while i leave it. It happens 90% of the time. Computer specs are uploaded with the profile, on that computer icon.
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Apr 12, 2012
My computer seems to be unable to shutdown, go to sleep/hibernate properly. It would always end with a bluescreen and giving me a dump file.Basic System Specs:Windows 7 x64 SP1 with all updatesFujitsu S6520Re-installed OEMAge of System: Almost 3 yearsOS installation: 4 month
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Jan 19, 2012
wreaks havoc with my Norton full system scan. It is scheduled weekly, but never does it, because my computer is on, but sleeping. How can I get the scan to not stop during sleep mode or scan if it's in sleep mode? I having to constantly unsleep my computer or change my control panel settings then change it back.
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Jun 14, 2011
I got a new Win7 desktop PC and see that David Pogue (The Missing Manual) recommends putting it in sleep mode rather than shutting down overnight. Even Microsoft's website says sleep mode is preferred unless the PC will be off for several days.I'm skeptical of this, remembering the olden days when at least a daily reboot was needed to reinitialize RAM, which tended to chunk up and accumulate pesky processes that didn't terminate themselves. But maybe the new OS makes this old housekeeping rule obsolete. Or maybe sleep mode reinitializes RAM.
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Jan 14, 2011
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once.Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Jul 3, 2012
I have just built a PC in the aim of using it as a Home Theather. I have a Media Center remote control and TV card, when I use the remote to put the computer to sleep it seems to work fine However when I use the remote to wake the PC, I get a reboot and unexpected shutdown message. This is also the case when I use the Start -> Shut down options -> sleep or hibernate. I have tried using microsoft debugger and the message I have been seeing is that, AverBas.sys does not have a timestamp and that its symbols can not be loaded. I got this far on my own but I have no idea what to do from here! I have attached the required zip file.
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Jan 15, 2011
I have seen a lot of these topics around, but I can't see to find any that answer the question.
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.
Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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Oct 30, 2010
I have Windows 7 64 bit Ultimate edition. I got a Logitech Quickcam pro 9000, I have had it for a while and always had this problem. So the problem is whenever my PC is shut down, restarted, or wakes from sleep my webcam is either not detected, or is detected as a USB 1.1 device, instead of USB 2.0. In order for it to be detected as USB 2.0, or even detected at all, I have to unplugg it and plug it back in. I have all the current software and drivers for my motherboard, windows, and my webcam, in fact I just rechecked yesterday. So, my motherboard is an Nvidia 780i sli. I have looked in the Bios and USB 2.0 is definately enabled. Besides I know it working cause none of my other devices have this issue, plus like I said if I unplugg then plug the webcam back in, it is once again detected as a USB 2.0 device. I have tried all my USB plugs on my PC, and same result. So maybe a bios update? I have the P06 and noticed there is a P10 bios version now. Also when I go into device manager and click show devices by connection, I do not see a USB 2.0 catagory anywhere. Shouldn't USB 2.0 devices be in the USB 2.0 subcatagory? Or is it listed as something different cause of my MB, or Windows 7?
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Dec 4, 2012
I got problem windows has recovered from an unexpected shutdown after sleep when i was playing League of Legends about 15-30 min after that went to sleep, then restart and pop up it say windows has recovered from an unexpected shutdown.
Crashed files here Download
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Jun 23, 2009
I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown.I'm currently running my computer on the High Performance plan and not letting it go to any other mode?By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.
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Jul 17, 2012
I just upgraded to win7 with an SSd. I would like to go have it shutdown vs sleep after 10 min of inactivity. Is there an option
for that?I am having lockups when it goes to sleep.
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Oct 11, 2011
I have installed a new Creative "Soundblaster X-Fi Surround 5.1 Pro USB Audio System with THX SB1095" soundcard. I disabled the old on-board card. Note: It's USB. When I start-up, shutdown, sleep or wake, I get a very loud POP thru the speakers.I contacted Creative and they told me this is "normal" because Windows 7 is polling the USB input to see if there is anything connected. This doesn't sound right, because it happens when I shutdown or sleep, too! Why would Windows poll a usb input while shutting down or going to sleep?
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Jun 26, 2012
Fujitsu Siemens Amilo XI 2528[CODE]I tried startup repair and it failed with an error (I'll check for an error code when I get back and update). I decided to simply reinstall Windows 7 as since I installed it I only installed Google Chrome and iTunes since the install, so I wasn't bothered about losing anything. I booted with the disk and when it came to choosing a partition to install to, none showed up. I went into Safe Mode and everything works fine. Whenever I try to boot normally, though, it fails. dditional InformationOn startup, at the point in time you press F2 to enter BIOS, etc., there are several uneven jagged red lines across the screen - perhaps a graphics card issue?Also, I used to have Linux Ubuntu installed in a secondary partition in dual-boot when I had Windows Vista. I uninstalled that many months ago, but the option for it still shows up on boot as I, embarassingly enough, don't know how to get rid of it.
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Aug 25, 2012
my system shutdown automatically with in 10 min in normal mode. if i am using safe mode system will work upto one hour. what i do to?
can i monitor my hardware temperature?
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Mar 16, 2012
i want people to prevent to shutdown there pc.. But not restart or standby mode.. Is there a way to only remove the shutdown button instead of everything? like the tweak on this forum.
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Nov 29, 2011
power off and unseat the video card, re-seat it, and power back up...
Windows 7 pro Intel Core i7 870 Processor ATI FirePro V4800 Motherboard GA-P55A-UD3Without doing the above steps, just get black video screen
Would this be a software issue, problem with motherboard or video card?
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May 24, 2012
I bought a new notebook running windows 7 64 bit a couple of months ago After running a full system scan with Kaspersky anti-virus a couple of days ago I now have a bug with sleep mode - After going into sleep mode, the user with my picture icon is locked meaning that I can't enter my password to log back in - the password box doesn't show.With the ASUS face recognition scanner I'm logged back in, but everything is 'buggy' e.g. if I click on the start button and hover over that entire area it goes into sleep again, or if i click on the bookmarks on chrome it doesn't show them, instead it click on an actual site within the bookmarks.After going into sleep the only way to enter and return to a normal state is to click the 'switch user' whereupon, my user picture icon reverts with the password boxI have tried a system restore but this didn't work.
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Oct 7, 2012
Since a few days my PC developed an unusual behaviour: it goes to sleep mode at random intervals ! sometimes it does that at windows start up for several times...
I had microsoft security essential installed and read on some forums that it could be the reason for this problem: I unistalled that. Then I run online scanned from ESET nd Bitdefender: all clean.
Then I installed avas free edition (as I was without any anti-virus software). Did a complete system scan with no problem. I messed up with the power consumpion settings with no results.
The only solution I could find was to use the software "Dontsleep.exe" which I found googling around: it works ! I looked up all the running services and application at windows sturtup and disabled a lot of them with no results.
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Dec 28, 2012
So this might be the wrong place for this thread but I didnt see a computer specific section so i picked this just incase it is related to my windows. Anyway the problem i am having is that every so often, more often then not actually, when my computer hibernates from inactivity, it cannot be woken up. I click the mouse, press everything on the keyboard and nothing will happen. I even try pressing the power button yet that does nothing. The power button just keeps blinking as normal when in sleep mode. I also tried Holding down the power button, in hope to force shutdown the computer but that did not work either. The only way anything happens is if i unplug the computer and then plug it back in. Unfortunately i know thats really bad for the computer but i dont really have a choice.[CODE]In addition, i have restored my computer to factory defaults, aswell as installed all the latest drivers
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Jun 3, 2012
After putting my computer to sleep, upon waking I receive an error code, which should be present in the dump file. I closed the error window before copy pasting it in here. I will update the post with the error information next time it happens. This only happens when putting my computer to sleep. Hibernate and shutdown do not have this problem, and I have not received any BSOD's during use. This has been happening for about 10 days. My memory set up is kind of strange. I have 2x1GB 1.8V ram and 2x2GB 2.1V ram, both DDR2, and both running at 2.0V. I didn't want to overvolt the 1.8V ones too much. The timings are slightly loosened on the 2.1V ram to match those of the 1.8V ram. I have run Memtest86 with no errors. My hard drives have also checked out fine.I have my q6600 overclocked to 3.0GHz, with a voltage increase, CPU-Z is saying it is running at 1.408V. I have run plenty of Prime95 tests. No stability problems, and temperatures are always acceptable. I have had it at this overclock for 7 months, ran at stock the previous 4-5 years. My GTX 460 is overclocked as well, always has been stable as well, with temperatures plenty low enough.
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Jun 21, 2012
Ive been having a blue screen of death after reawakening my computer from sleep mode.It does not always happen but it happened 3 times already.I'm using windows 7 professional 64 bit full retail version
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