Blank Desktop Screen After Clean Up Virus?
Aug 25, 2012
my laptop got totally affected by different malwares,trojans..etc. So i used avira to scan my system and removed all the viruses it showed...but after rebooting a black desktop appeared with only cursor present and no icons n no wallpapers....cursor only moves no right-click..i did some searching on how to get my desktop screen back...n i tried Ctrl-Alt-Del..then new task n typing explorer.exe....an error mssg shows up saying u dont have permission..
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Jun 17, 2011
I had the clean it virus pop up window on my Sony Vaio laptop. After doing a few searches on how to get rid of this little pest. I rebooted my laptop in SAFE mode and did a restore to an earlier date. Everything seemed to take fine. Several minutes later while browsing the internet my FIREFOX crashed. I restarted it and several minutes later my computer crashed to a black screen with a blinking hash mark.
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Mar 28, 2011
I'm trying to install Windows 7 on my PC again, and came to a blank screen after the reboot. I have the PC hooked up to a TV using the S-Video output on my graphics card, and suspect that win 7 is using the DVI port instead. There is no way at the moment that I can use the DVI port because I don't have a monitor that supports it.
is there a way around this so I can use the S-video output for the rest of the installation?
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Feb 23, 2012
I'm trying to install Windows 7 on a new SSD, my old hard drive crashed. My video card is an onboard ATI Radeon HD 4250. Initial setup works fine, but when the computer reboots it comes back up blank. I'm already running two monitors, one VGA and one DVI, and safe mode doesn't work either, I've tried booting from a flash drive and a dvd with exactly the same results.
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May 5, 2010
When I try to do a clean install of Windows 7 I get the loading files white progress bar you normally get during an installation, it then goes directly to the scrolling progress bar that would normally appear before a Windows startup, and then goes to a blank Windows 7 desktop with only a cursor (that I can move).I have a computer with the following specs:[CODE]I have tried to install with every version I can get my hands on, both 32 and 64 bit. None of them are upgrade versions. I've tried installing on a fresh WD Raptor and an Intel G25 SSD. All other drives have been disconnected. I've moved my memory around and tried with one stick. My mainboard has the latest official BIOS, although there is a new beta.
I ran the Windows 7 compatibility test and didn't see anything that would cause this problem.I have searched the internet and have not been able to find a solution sonstalling Windows XP has never been a problem, just Windows 7, always with the same problem.This is one of the few times when I have not been able to look around a find an existing answer to a problem and I am stumped.
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Nov 21, 2009
After few seconds start screen disappears and is repalced by a Black/Blank screen with only mouse pointer. Mouser is working but there is nothing on screen to click on. Keyboard is working fine too. (checked with NumLock and Caps Lock keys)
Nothing happends beyond this point even after rebooting and repeating above process.
Searched internet for above problem symptoms. Looks like Windows 7 decides default monitor on its own. There is no way to decide it yourself duing installation.
My motherboard has two ports. 1 DVI and 1 analog. I have only 1 Analog monitor and do not plan on buying/having another monitor.
DVI to analog convertor is not available in market to test display from DVI port.
Could somebody please help?
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Feb 13, 2010
Just experiencing some problems with my laptop(acer 7535g)/windows 7. Im not sure where the issue lies but im quite certain its windows 7. Every time I go to do something with my laptop that needs admin permission (e.g. changing screen resolution or installing a program) it doesn't actually ask for permission, it just goes to this plain screen with no task bar, no desktop icons, just the background screen.
I still have the right click function but i cannot use the alt-ctrl-del function as it just goes completely black. The only way out is going to sleep mode and logging in again. Quite annoying and was wondering if anyone else has experienced this and can help.
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Mar 1, 2010
Now, after loggin or turn on my pc after 2mns my desktop and my taskbar cover with a plain white screen. I realize when i right click on it gives me all the option of webpage not my desktop but i can't see anything at all. To have access to my pc I have to press windows button from my keyboard where i can have the start icon and the folder explorer of windows7. Any help please?
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Dec 16, 2011
my hp laptop screen loads the desktop after 20 minitus..whats the problem??os is windows 7 home premium and 64 bit
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Oct 1, 2012
My old HDD was fried so I decided to use my External HDD to boot off. Afterreformatting the drive I have installed it into my laptop and have attempted to install Windows 7 64bit and its all going great until after the starting windows screen and then it just turns black with the cursor. What I have tried so far....- I have reset the BIOS to defalt-Cleared the CMOS- Checked the RAM (even left 1 2gig stick in and tried that?)
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Jun 13, 2011
I ran malwarebytes and it seemed to clean the system up.i can not see my files or the desktop icons.
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Feb 16, 2013
I downloaded something I should not have downloaded in my email. I caused a screensaver to popup demanding $300. I rebooted into my other drive and ran AVG. It said if found NOTHING. I booted back into my other drive. After inputting my password to get into windows I do't get to destop there was a white screen staring at me with a mouse curser spinning around and eventually I was taken to a blank desktop with no icons and no start button.
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Jul 24, 2011
I just removed a virus from my grandmothers computer, it was the Win7 Security 2012 Virus. After removing the virus there are no desktop icons and i cannot send anything to the desktop?
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Jul 26, 2011
When he came back EVERY file was moved to his desktop. I'm not talking about a few dozen files, or just doc. files. But files connected to programs, sample pics, txt. everything. Hundreds or even thousands of files have been moved onto the desktop, being layered on top. When we move a file to a temporary folder that has been created, others appear.
It sounds like every file had its address changed to be on the desktop. (ie C:UsersNameDesktop).
We are trying to get virus protection up (Norton is on the computer) but obviously the computer is only half working right now.
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Jan 9, 2012
User, Computer, Network, and Control Panel are showing up under Desktop in windows explorer. I recently removed the fake system malware virus, which just refused to die. Everything works, but I reall don't want to have to reinstall everytWhat I want to know is how to move all the system folders back where they belong.
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Dec 31, 2010
Everything shows up fine until the welcome screen after that it normally used to fade to the desktop but now it goes blank. The screen in Black with only the mouse pointer. Its not hung, i can move the mouse pointer. Then after a minute or so it advances to the desktop. Everything on the desktop loads up in less than 5s. The PC runs fine, it is really fast as there are only a few programs, but only boots slow. My total boot time is about 3-5 min. I think it should be like in a minute or so.I have not tweaked much with the system but have installed a few programs like MS office, Nero, Acrobat and Photoshop. These are the only heavy programs in the PC right now. The only games on the PC are AC1 and AC2. I have uninstalled my graphic driver and reinstalled. I already minimized the programs in the msconfig>startup to the minimum. I have run ccleaner, spybot s&d, Antimalware and i also have a trial copy of Kaspersky AV (upgrading later to 1-year license). there are no peripherals attached during boot except the USB keyboard and mouse. A printer is attached too but is most of the time turned off.
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Jul 6, 2012
After leaving my comp on overnight i wake up to non-responding programs, i shut down manually and then as i restart this happens. 5minute lag on welcome screen and then it turns blue with a moveable cursor. i have used system restore and created a new user but neither works. i can run perfectly on safe mode.
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Dec 1, 2012
Recently, about every 1 in 3 or 4 times that I boot up my computer, Windows (7 Ultimate, no SP1) goes through the normal startup screen, but upon arriving at the desktop, no icons/Explorer/taskbar appear, nor does the cursor- it's almost completely frozen, just showing the desktop background. The only response I can get is via Ctrl+Alt+Del, which just brings me to a black screen, and Esc brings me back to the blank desktop, that's it. I don't have to hard reset to shutdown, if I just press the power button once, the desktop will fade to black (like a normal shutdown), and just turn off correctly (no unexpected shutdown messages or Kernel Power errors) after a while. It seems to be occurring increasingly often.I have not seen the problem occur in safe mode- however, because the problem does not occur every time, it could just be that I've only booted in safe mode on occasions when it wasn't going to do it.Looking at Event Viewer, the most consistent error I get in relation to this is WMI Event 10:
"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."Now, for this error, obviously the online help for that event suggests that the fix is to update permanent event subscriptions with the WMI Event Registration tool, but I'm very unfamiliar with WMI and such things, and while I'm sure I could figure it out given time, I'd rather solve this sooner rather than later, and I'm not getting anywhere with that program. Additionally, I ran WMI Diag, which came up with a large number of errors.
Other possibly related errors include:Event 1002 (though this is described as an unimportant, self-fixing error, which I can confirm, but it continually reappears, even though it's being fixed in between): The IP address lease 10.1.1.7 for the Network Card with network address 0x001F337767D6 has been denied by the DHCP server 10.1.1.1 (The DHCP Server sent a DHCPNACK message).Event 7001: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.Event 11: The driver detected a controller error on \Device\Harddisk7\DR7.
[code]......
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Jun 11, 2011
For some reason all the programes on my desktop icons are blank, this has caused me not being able to open the documents on my compute. get my programes up and running and get the icons back.
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Apr 23, 2012
I got some serious problems. About one week ago I accidentally cut off power of my pc while he was updating. When rebooting I got nothing but a blank desktop image, unable to give any input (mouse, keyboard, control + shift + delete). Control + shift + delete made the screen go black, so I assume this was my computer "loggng off" (enter caused the blank desktop screen to appear again).
Normally I fix my computer problems myself, so I started to reboot in safe mode. This worked without flaws, I could start the system repair and startup repair. This however, made no changes (still got the blank desktop screen on booting windows in normal mode).
Then I decided to reinstall Windows 7 Ultimate 64 bit entirely (on my ssd). There where a few problems (original installation cd wasn't recognized), but in the end (with someone elses cd), I got it running. I decided to start installing my motherboarddrivers (LAN, onboard VGA, ...). All went well. Then I installed the VGA drivers of my dedicated nVidia GTX 570, and there it went wrong; upon restart: same blank desktop. This time I had some input: I could right click on desktop, make new folders, go into configuration manager. But no cmd, no task manager, no msconfig, ...
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Aug 6, 2012
MS Win 7 64 bit New Dell Optiplex 790 System Just installed two weeks ago - very few apps installed and only a few trusted websites have been visited.
Originally set up and installed MS Office, Adobe Reader, and a few other common programs. Installed VMware vSphere Client. Upon using VMWare vSphere Client for the first time, I first noticed the white/blank square in the upper right corner of my desktop. It has been there ever since, even when I have not used any applications after startup.
I'm attaching a snippet of the affected area of the desktop.
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Apr 23, 2012
About one week ago I accidentally cut off power of my pc while he was updating. When rebooting I got nothing but a blank desktop image, unable to give any input (mouse, keyboard, control + shift + delete). Control + shift + delete made the screen go black, so I assume this was my computer "loggng off" (enter caused the blank desktop screen to appear again).Normally I fix my computer problems myself, so I started to reboot in safe mode. This worked without flaws, I could start the system repair and startup repair. This however, made no changes (still got the blank desktop screen on booting windows in normal mode).Then I decided to reinstall Windows 7 Ultimate 64 bit entirely (on my ssd). There where a few problems (original installation cd wasn't recognized), but in the end (with someone elses cd), I got it running. I decided to start installing my motherboarddrivers (LAN, onboard VGA, ...). All went well. Then I installed the VGA drivers of my dedicated nVidia GTX 570, and there it went wrong; upon restart: same blank desktop. This time I had some input: I could right click on desktop, make new folders, go into configuration manager. But no cmd, no task manager, no msconfig, ...
So, I thought: my VGA card broke down; and I tried another one (nVidia 9800GTX). Same problems.Fresh installation, now on a conventional 750GB HDD. Again: all went well, even installing the VGA drivers (note: I didn't install the mobo drivers by then). So I though: it's my ssd that broke down. Then I tried to install Windows 7 on my SSD again; runned like a charm. I first installed my nVidia drivers, then my mobo drivers and we're back at the blank desktop again. So: my last option was: clean install; VGA drivers, and only LAN-drivers (not internal VGA drivers for my mobo). This went well. So I thought it was all settled. I started doing Windows Update, and this is where it went wrong again: during Windows Update, my desktop went blank again (in the background). Now I really don't know what to do further. One of the error codes I got was: 80246005. I tried the catroot2 fix when I was still able to use CMD next time I installed Windows, but upon doing the updates, I got the blank screen again. Another note: upon booting, I am unable to go into safe mode: when using the arrow keys, nothing happens for some seconds, then suddenly, it jumps a few places (the amount of times I used the arrow keys), but then the counter is gone and enter doesn�t work. To summarize:
- Windows Update doing really weird
- Driver conflict?
- I don't think my graphical card/hard disk broke down?
Update 1: Sometimes, when trying to reinstall Windows, I get a 0x80300024 error code, even though I just formatted and removed the hard drive.
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Jun 16, 2011
when I start my computer I have my desk top front page then after 2 minutes it dissapears and and I get a blank screen I have to hit F1 key or gwt windows task bar on to see my desktop. If I download I and put my curser on the download my desk top is there but when I take it off I just get this blank screen. How can I get rid of the blank page covering my desk top.
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Jun 14, 2012
my windows7 x64 will not boot completely. I get the welcome screen, with a continuous whirling circle or, sometimes, i get to the desktop, but no icons or task bar. I can't get any response from control/alt/delete to get to task manager. I have easy access to safe mode, and everything there seems normal. I have run AVAST, Malwarebytes, and a couple of other antivirus programs from safe mode, with no virus or malware identified. I have read every post in as many tech sites as I can find, and nothing seems to work. I have already tried going back to earlier restores, and am out of them.
I need to backup all my work files and reinstall Windows 7, I guess. I'm concerned that I will not have the drivers I need when I do that. I have a backup Macrium system image, but it's a year old, the external drive it's on clicks like crazy, indicating it's going bad, and I've got a LOT of work on my machine I don't want to lose. I've already beaten myself severly with a rubber hose for putting off backups and restore disks, so save that...
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Jan 11, 2013
I had the pceu virus and have managed to get rid of that completely and now everything works fine except when I startup windows, after I logon there would just be a black screen and nothing else. I can get everything to work by pressing ctrl + alt + del and start task manager. Also, pressing the windows button does not open the start menu. Any ideas on how to solve this
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Dec 13, 2009
My new dell studio 1555 came with windows 7 64 bit home premium installed, and i wanted to dual boot with windows xp. when i try to install xp, all the files are loaded and then a blue screen comes up saying my hard drives have viruses or aren't working properly and to run a checkdisk, which i have done to no avail.
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Oct 28, 2011
Norton let a virus through. I ran a scan in safe mode, and found some viruses, but my CPU usage was still unusually high. I ran Malwarebytes in safe mode, and found something, but my PC BSOD'd before it could be removed. It then rebooted, and regular Windows would not start. When it eventually started, it reported that it had shut down, error code 0xf4. Also, in safe mode, while loading it showed it was loading 'NISx64'. I guess this is Norton, so could the BSOD be caused my multiple AV programs running at the same time? I downloaded Super Anti Spyware. This also found a virus, but then BSOD'd. Windows then persisted to not function, so I ran multiple recovery discs, none of which worked, for example Kaspersky reported that the security database was corrupt. Is there a way to get rid of the infection without formatting the system?
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Dec 11, 2011
Just upgraded WIndows Vista to Windows 7 from a download. The installation appeared to be fine but all of the icons on the desktop have lost their pictures and none of the start menu icons are showing any design nor do they work. I've tried deleting the icon cache and restarting but that hasn't worked.
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Oct 3, 2009
I've been using my laptop for a while now and had a friend install Windows 7 onto it (because i'm quite rubbish with this sort of thing) and everything has been going great until a few weeks ago.
I loaded it up one day and everything is going fine until it reaches the part where it's supposed to load the log on screen. Instead of a log on screen all i am getting is a black screen with the cursor. Now i can't give you specs to my computer or anything of the like because i simply don't have access to it but i can give as much aid as possible to help find the problem.
One of the things that happens is that when the black screen & cursor appears if i move the mouse or push any buttons the screen goes VERY dim as if i've put it into a lower power mode or i've taken out the power cable. If i push the power button to turn it off even if it's just a tap on the button the screen will go off immediatly even if the laptop is still running.
One of the green lights that i believe is showing if the hard drive is busy or not flashes during the process but after a minute or so of the black screen it'll stop flashing altogether.
I've tried all three safe modes with all the same results, F8 to system repair has given me no love with startup repair finding NOTHING wrong, memory check running through the process only for the same thing to happen and system restore has no restore points to go to.
I've looked for answers in several places and some say i have to use sticky keys to get the screen to come on but the problem is that as of last nights use i turned sticky keys off for a few minutes so i could play a game and forgot to turn them back on afterwards. I've taken a look around the net and can't find a fix to my problem. Reinstall simply is not an option under my current circumstances so i really need a favourable reply.
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Mar 20, 2012
I need to know what I can use to make sure dust gets out/doesn't get into my computer. I've heard canned air, which I remember using for my old VCR few years ago, but I remember it didn't do so well which is why I'm cautious over using thata agin for my desktop.P.S. after a while of usage upon turning it on, give or take 3-4 hours in, I think I'm hearing the fan sound in a unusually way, but not in a good way, more like an okay/cautious way. It'll build up, after a while it'll go down. Hard to explain.
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Oct 27, 2009
well yeah used it on my windows vista it did make it faster and never had a problem(no I never bought it :P). then I upgrade to windows 7 and I ran it cleaned the error's and just screwed it up. I need to restore my registry, start up fix doesn't work and I don't have system restore on don't have a backup so I go to CMD in start up fix enter notepad look for files to restore stuff can't really find anything.
I can restore reg files by notepad I mean I tried a lot of stuff so is there any CMD command to restore registry or a reg file I can use to restore registry? tried sfc /scanow (i don't think it restore's registry only file's that are modded files that are not from Microsoft).
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