Blue Screen When A Virus Is Found
Oct 28, 2011
Norton let a virus through. I ran a scan in safe mode, and found some viruses, but my CPU usage was still unusually high. I ran Malwarebytes in safe mode, and found something, but my PC BSOD'd before it could be removed. It then rebooted, and regular Windows would not start. When it eventually started, it reported that it had shut down, error code 0xf4. Also, in safe mode, while loading it showed it was loading 'NISx64'. I guess this is Norton, so could the BSOD be caused my multiple AV programs running at the same time? I downloaded Super Anti Spyware. This also found a virus, but then BSOD'd. Windows then persisted to not function, so I ran multiple recovery discs, none of which worked, for example Kaspersky reported that the security database was corrupt. Is there a way to get rid of the infection without formatting the system?
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Dec 13, 2009
My new dell studio 1555 came with windows 7 64 bit home premium installed, and i wanted to dual boot with windows xp. when i try to install xp, all the files are loaded and then a blue screen comes up saying my hard drives have viruses or aren't working properly and to run a checkdisk, which i have done to no avail.
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Oct 15, 2011
I never trust in CNET Downloads.url
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Apr 2, 2012
Since about a couple weeks ago my computer has been working fine. Then when i woke up on March 25, the minute my computer started i received an error message. I thought everything was alright but when i went to open my browser i received the message " The procedure entry point _except_handler4_common could not be located in the dynamic link library msvcrt.dll." and "The procedure entry point _ftol2could not be located in the dynamic link library msvcrt.dll.". Everytime i try opening a programs like Photoshop,Word, Malwarebytes and ESET... it gives me that message(I tried dowloading and running rkill with different names but the message also popped up). Strangly I can still open SuperAntiSpyware and open games like Chess. I have tried running Microsoft Security Esssentials with no results. I have tried running SuperAntiSpyware in all modes (including the rescue scan) and it said that everything is clean. When i clicked on something that was only avaliable to the paid version my internet browser(Internet Explorer) popped up(So i think its like the Security scam that does not let you use programs).
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Dec 28, 2010
My Acer 7736Z-4809 laptop (pre-installed with Win7 Home Premium 64bit, so I don't have the Win7 CD) was recently hit with a virus. I constantly got the BSOD "iaStor.sys" and a black screen. Startup Repair at first couldn't complete repair, but when I tried again, it found no errors. Tried System Restore to no avail. Was able to do a System Image Recovery using a backup on an external HD, but none of the programs worked (wanted to use Ad-Aware and Spybot to eliminate the virus). When I clicked on programs on the desktop or Start menu, nothing happened, didn't even get an "Open with." Even in Safe Mode, none of the programs worked.
I checked the Task Mgr, and explorer.exe was still there, but RAID wasn't. Went to Control Panel Programs to uninstall/repair programs, but got message that programs seemed to be already uninstalled...it was like the programs weren't even recognized. Once in awhile when I clicked on IE8 in Windows Explorer (not via desktop shortcut or Start menu), IE8 actually opened, so I downloaded Hijack This and Avast anti-virus, but when I tried to install them, I got the msg: "Installation must be on a local hard drive." Continued to get the "iaStor.sys" BSOD. I read to run Verifier and disable it, so I tried that (not sure if that made things worse).
Tried to do another System Image Recovery, but this time it couldn't recognize the backup on the ext HD. Tried Startup Repair, and it couldn't complete repair. Went to Recovery Management to reset the OS, but my User ID(?) couldn't be found. Decided to do a Factory Install - during "Setup is preparing your computer for first use" I got the error msg: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, and then restart the installation." Every time I try to restart it, I get the same error msg.
BIOS Setup Defaults:
Quiet Boot: [Enabled]
Network Boot: [Enabled]
F12 Boot Menu: [Disabled]
D2D Recovery: [Enabled]
SATA Mode: [AHCI]
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Oct 24, 2012
Right about the time we got the virus out I started to get regular system freezes and BSODs at random times throughout the day. I'm not sure if it's something we did, if the virus messed something up, or if it's some unrelated issue. It's not the memory since I tested it last night and there weren't any errors.It can happen at any time. I haven't been playing any games and the only game I ever do play on this laptop is minecraft. I do play some Hulu and Netflix videos, but these crashes and lockups don't only occur when I'm watching a video. I can simply be browsing the web or working on my webpage and I will get the BSOD or the system will freeze.[CODE]
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Jan 11, 2013
I had the pceu virus and have managed to get rid of that completely and now everything works fine except when I startup windows, after I logon there would just be a black screen and nothing else. I can get everything to work by pressing ctrl + alt + del and start task manager. Also, pressing the windows button does not open the start menu. Any ideas on how to solve this
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Dec 19, 2011
one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again...thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!
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Aug 25, 2012
my laptop got totally affected by different malwares,trojans..etc. So i used avira to scan my system and removed all the viruses it showed...but after rebooting a black desktop appeared with only cursor present and no icons n no wallpapers....cursor only moves no right-click..i did some searching on how to get my desktop screen back...n i tried Ctrl-Alt-Del..then new task n typing explorer.exe....an error mssg shows up saying u dont have permission..
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May 3, 2012
Blue screen and freezing. This is happening frequently but never has any regularity to it. Sometimes happens after a couple of days and sometimes after a couple of minutes. Also sometimes with only one browser window open and sometimes with 15 or more. Happens with both chrome and firefox. Has not happened with other programs as this lapy only gets used for surfing/email/forums etc. Sometimes happens while the computer is sitting idle right after boot. Very strange.
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Jun 17, 2011
I had the clean it virus pop up window on my Sony Vaio laptop. After doing a few searches on how to get rid of this little pest. I rebooted my laptop in SAFE mode and did a restore to an earlier date. Everything seemed to take fine. Several minutes later while browsing the internet my FIREFOX crashed. I restarted it and several minutes later my computer crashed to a black screen with a blinking hash mark.
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Jan 21, 2013
how do I check My labtop for virus and virus protection
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Nov 27, 2011
I'm getting a blue screen of death right at my welcome screen. Here is the following error:
-Stop: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880042E3443, 0xFFFFF88003554128, 0xFFFFF88003553990)
-AMPPAL.SYS - Address FFFFF880042E3443 base at FFFFF880042CB000, DateStamp 4E3FF366
I'm assuming it's a BIOS driver problem, but i'll leave it up to you guys to tell me, you're the experts :P I also tried doing a system restore, but for whatever reason when I try it just says the restore is initializing and it sits on that screen and never does anything. I've left it for about an hour before and still nothing, not real sure what the problem is there either. Right now I'm running the laptop off safe mode with networking and it's working fine, hopefully it's just a driver problem I can fix.
I'm on Windows 7 32bit and let me know if you need any more information.
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Jun 2, 2012
i have a windows 7x64.Yesterday while watching videos my screen started jumping and crashed to a blue screen with(QPR is not less or equal i think) and after that i restarted and it came with other errors.Now when i switch on the laptop it only shows black screen with no option to do anything.
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Jun 6, 2012
Lately my computer has getting blue screens.
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Sep 21, 2012
I am using ProgDVB with DTV-DVB UST7000Bda DVB USB Boxsometime blue screen appear and windows crashed !Dmp files : attached
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May 11, 2009
ive just installed the latest version of windows seven and get a bleuscreen when im in the desktop.. nothing was installed. the bleuscreen sayd something with a driver_equal or somthing.
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Jun 9, 2009
Since i have added my windows 7 installation to the domain i often get afd.sys blue screens. It seems to occur when i access a network resource. Any ideas?
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Jun 23, 2009
I just installed Windows 7 64-bit last night, and the installation went without a hitch. I started to install my programs and then things started to get a little hairy. Every once in a while (ranging 3 minutes - 3 hours) my computer will blue screen out with a mention of afd.sys. This usually happens when I try to do something with the network (ex: Skype, Trillian, etc.).
I'm too new to this to know how to read minidumps, so I thought I'd give them to you guys and see how you could help me. I'm up for any suggestions on how to fix this problem. Reformatting is not an issue, as I have time to spare (when I'm not at work). My system specs are up to date in my profile.
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Jul 7, 2011
I'm getting a blue screen when playing video games and I don't know what might be causing it. It says that the video memory manager is doing something which I don't remember exactly what now and at the end of the blue screen it says
Stop: 0x0000010E follow by a lot of other similar codes in ( ). what the problem might be and what I can do to fix it?
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Dec 22, 2012
power on,blue screen?
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Aug 13, 2011
I own an Asus K61IC laptop (Pentium dual-core processor 2.7 Ghz) which runs Windows 7 Home Premium (pre-installed). A few days ago it started to get stuck during some startups at the welcome screen (preceded by a small hang time between you click the user and the password box comes up). Today the problem became serious after it got stuck again at the first boot-up, and I had to turn it off from the on switch. Finally it successfully start from the second time and when it did I searched in the event logs and found 2 errors which happened during the first boot-up: -Zone alarm could not start because it timed out (I'm not too worried because the second startup showed a similar error with spybot) -The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly. (I copy/paste this from the event log, if you need the hole thing ask for it) I should mention the computer runs avira free and that I checked using the Asus Live Update that the BIOS is up to date.
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Oct 26, 2011
I keep getting blue screen errors. I tried Defragging hard drive, updating drives, doing memory diagnostic But none of these worked.
[code]...
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Nov 20, 2011
I run windows 7 home premium and this morning for no apparent reason when I plugged in my USB stick my computer blue screened, I tried restarting it and the same thing happened, I tested my usb on a different computer and it was fine, I tired both ports on my laptop and the same thing happened on both. The same thing happened when I plugged in a different usb stick, but the usb mouse and webcam work fine.
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Apr 1, 2012
I was just searching the internet- probably on facebook 2 past Friday when (I think) I opened a new tab on Firefox, and everything closed and shut down. Now, it had shut down like this before a couple days before.. However, this time a blue screen of death appeared right after I went into normal mode after the restart.
I tried it in safe mode.. I am able to get in to the log in screen.. then the waiting screen.. then the BSOD. I've heard that it's supposed to tell you what the problem is, but I still don't know what it is. I have some pictures below. They're pretty bad though because I only see it for a second before it disappears.
I've tried diagnostics and repair.. Restoring to 2 weeks ago- spring break. Taking out my "new" devises (memory drives and graphics card) that I installed more than 3 months ago and replacing the memory with the ones it came with. The only thing that I THINK I haven't tried is command prompt (which probably won't help because I don't know how to use it) and the restore to factory setting. I have clicked on it, and it has given me an error (pictures follow.) F2-F8-F12- pressed them all.
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May 10, 2012
BSOD 0x6b - Process1 initialization etc 64 bit machine Tried to repair it countless times I used this in rec consol bcdedit /export c:cd_backup ren c:ootcd.old bootrec /rebuildbcd I also tried it with D instead of C I see that there are 4 partitions to this drive system ?system reserved which is C OS which is D Data which is E The first time I tried it, it worked !Then on reboot - it went back to bsod getting fed up with it - am i doing something wrong, or is there another way
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Jan 11, 2013
I have recently been getting the blue screen of death at random times, I think it might be coinciding with sometimes when I have my phone plugged in to charge. I believe it said page fault in non paged area once. It has done it more than once though.Here is what windows gave me after it booted back up from 2 different times: #1Problem signature: Problem Event Name: BlueScreen OS Version:6.1.7601.2.1.0.768.3 Locale ID:4105Additional information about the problem: [URL]
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Jul 7, 2011
I reinstalled my windows (7 SP1) five days ago and BSOD has happened many times since. This morning it happened 3 times in one hour when I was watching a film with Windows Media Player.
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Jan 6, 2013
It has been a month or two that I bought a new Pc and now I suddenly get a blue screen (dump). I have also attached the .dmp file which I got in the minidump folder.
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May 2, 2011
Yesterday, my comp was still run as normal. Once window update(IE9 update)done and I restarted my computer and played game(PES 2011), the graphic started being not clear and then blue screen occurred. Afterward, I cleaned up the dust in my CPU and also updated my NVIDIA driver to 270.61 version. However, blue screen still occurred repetitively until I was forced to start in safe mode. So, I hope to find out any problems before further action.Here is the error came out from the blue screen.
[code]....
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Jan 1, 2012
My laptop keeps going to a blue screen and then will go quickly to the black screen in which I can start windows in safe mode or start normally. It does this several times a day. Then when windows starts again it get a window stating that windows experienced a unexpected shutdown.
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