Windows Update Causes Desktop To Go Blank While Updating
Apr 23, 2012
I got some serious problems. About one week ago I accidentally cut off power of my pc while he was updating. When rebooting I got nothing but a blank desktop image, unable to give any input (mouse, keyboard, control + shift + delete). Control + shift + delete made the screen go black, so I assume this was my computer "loggng off" (enter caused the blank desktop screen to appear again).
Normally I fix my computer problems myself, so I started to reboot in safe mode. This worked without flaws, I could start the system repair and startup repair. This however, made no changes (still got the blank desktop screen on booting windows in normal mode).
Then I decided to reinstall Windows 7 Ultimate 64 bit entirely (on my ssd). There where a few problems (original installation cd wasn't recognized), but in the end (with someone elses cd), I got it running. I decided to start installing my motherboarddrivers (LAN, onboard VGA, ...). All went well. Then I installed the VGA drivers of my dedicated nVidia GTX 570, and there it went wrong; upon restart: same blank desktop. This time I had some input: I could right click on desktop, make new folders, go into configuration manager. But no cmd, no task manager, no msconfig, ...
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Apr 23, 2012
About one week ago I accidentally cut off power of my pc while he was updating. When rebooting I got nothing but a blank desktop image, unable to give any input (mouse, keyboard, control + shift + delete). Control + shift + delete made the screen go black, so I assume this was my computer "loggng off" (enter caused the blank desktop screen to appear again).Normally I fix my computer problems myself, so I started to reboot in safe mode. This worked without flaws, I could start the system repair and startup repair. This however, made no changes (still got the blank desktop screen on booting windows in normal mode).Then I decided to reinstall Windows 7 Ultimate 64 bit entirely (on my ssd). There where a few problems (original installation cd wasn't recognized), but in the end (with someone elses cd), I got it running. I decided to start installing my motherboarddrivers (LAN, onboard VGA, ...). All went well. Then I installed the VGA drivers of my dedicated nVidia GTX 570, and there it went wrong; upon restart: same blank desktop. This time I had some input: I could right click on desktop, make new folders, go into configuration manager. But no cmd, no task manager, no msconfig, ...
So, I thought: my VGA card broke down; and I tried another one (nVidia 9800GTX). Same problems.Fresh installation, now on a conventional 750GB HDD. Again: all went well, even installing the VGA drivers (note: I didn't install the mobo drivers by then). So I though: it's my ssd that broke down. Then I tried to install Windows 7 on my SSD again; runned like a charm. I first installed my nVidia drivers, then my mobo drivers and we're back at the blank desktop again. So: my last option was: clean install; VGA drivers, and only LAN-drivers (not internal VGA drivers for my mobo). This went well. So I thought it was all settled. I started doing Windows Update, and this is where it went wrong again: during Windows Update, my desktop went blank again (in the background). Now I really don't know what to do further. One of the error codes I got was: 80246005. I tried the catroot2 fix when I was still able to use CMD next time I installed Windows, but upon doing the updates, I got the blank screen again. Another note: upon booting, I am unable to go into safe mode: when using the arrow keys, nothing happens for some seconds, then suddenly, it jumps a few places (the amount of times I used the arrow keys), but then the counter is gone and enter doesn�t work. To summarize:
- Windows Update doing really weird
- Driver conflict?
- I don't think my graphical card/hard disk broke down?
Update 1: Sometimes, when trying to reinstall Windows, I get a 0x80300024 error code, even though I just formatted and removed the hard drive.
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Mar 9, 2011
What all is involved in loading Windows 7 on a new, blank drive from an Update disk?'ve got 2 computers to upgrade and am about to build a third one, so I'd like to get the Family Pack, which has retail licenses instead of OEM, but how hard will it be to use that on the new pc build?
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Jan 25, 2013
I've heard many people saying you can install Windows 7 upgrade version straight onto an blank computer (just to be clear on what i'm saying, i mean a brand new computer that has never had an OS installed on it in its lifetime).
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Jun 16, 2011
when I start my computer I have my desk top front page then after 2 minutes it dissapears and and I get a blank screen I have to hit F1 key or gwt windows task bar on to see my desktop. If I download I and put my curser on the download my desk top is there but when I take it off I just get this blank screen. How can I get rid of the blank page covering my desk top.
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Jun 14, 2012
my windows7 x64 will not boot completely. I get the welcome screen, with a continuous whirling circle or, sometimes, i get to the desktop, but no icons or task bar. I can't get any response from control/alt/delete to get to task manager. I have easy access to safe mode, and everything there seems normal. I have run AVAST, Malwarebytes, and a couple of other antivirus programs from safe mode, with no virus or malware identified. I have read every post in as many tech sites as I can find, and nothing seems to work. I have already tried going back to earlier restores, and am out of them.
I need to backup all my work files and reinstall Windows 7, I guess. I'm concerned that I will not have the drivers I need when I do that. I have a backup Macrium system image, but it's a year old, the external drive it's on clicks like crazy, indicating it's going bad, and I've got a LOT of work on my machine I don't want to lose. I've already beaten myself severly with a rubber hose for putting off backups and restore disks, so save that...
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Jan 8, 2012
This happens pretty often to me... out of several "Important" updates available for download/install, one or two will have their checkboxes blank, so they are not selected for installation automatically.I can't detect a pattern of which ones are left blank. It always worries me a little, wondering if that particular update was left blank for a reason. I'm running a customized version of Windows 7 64-bit, so maybe the customization has something to do with it, but I can't see how a tweak that was performed before I even installed the OS can have impact on which updates are defined as "automatic".What does it mean for an update to have a blank checkbox in Wondows Update?
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Dec 1, 2012
Recently, about every 1 in 3 or 4 times that I boot up my computer, Windows (7 Ultimate, no SP1) goes through the normal startup screen, but upon arriving at the desktop, no icons/Explorer/taskbar appear, nor does the cursor- it's almost completely frozen, just showing the desktop background. The only response I can get is via Ctrl+Alt+Del, which just brings me to a black screen, and Esc brings me back to the blank desktop, that's it. I don't have to hard reset to shutdown, if I just press the power button once, the desktop will fade to black (like a normal shutdown), and just turn off correctly (no unexpected shutdown messages or Kernel Power errors) after a while. It seems to be occurring increasingly often.I have not seen the problem occur in safe mode- however, because the problem does not occur every time, it could just be that I've only booted in safe mode on occasions when it wasn't going to do it.Looking at Event Viewer, the most consistent error I get in relation to this is WMI Event 10:
"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."Now, for this error, obviously the online help for that event suggests that the fix is to update permanent event subscriptions with the WMI Event Registration tool, but I'm very unfamiliar with WMI and such things, and while I'm sure I could figure it out given time, I'd rather solve this sooner rather than later, and I'm not getting anywhere with that program. Additionally, I ran WMI Diag, which came up with a large number of errors.
Other possibly related errors include:Event 1002 (though this is described as an unimportant, self-fixing error, which I can confirm, but it continually reappears, even though it's being fixed in between): The IP address lease 10.1.1.7 for the Network Card with network address 0x001F337767D6 has been denied by the DHCP server 10.1.1.1 (The DHCP Server sent a DHCPNACK message).Event 7001: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.Event 11: The driver detected a controller error on \Device\Harddisk7\DR7.
[code]......
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Jun 11, 2011
For some reason all the programes on my desktop icons are blank, this has caused me not being able to open the documents on my compute. get my programes up and running and get the icons back.
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May 5, 2010
When I try to do a clean install of Windows 7 I get the loading files white progress bar you normally get during an installation, it then goes directly to the scrolling progress bar that would normally appear before a Windows startup, and then goes to a blank Windows 7 desktop with only a cursor (that I can move).I have a computer with the following specs:[CODE]I have tried to install with every version I can get my hands on, both 32 and 64 bit. None of them are upgrade versions. I've tried installing on a fresh WD Raptor and an Intel G25 SSD. All other drives have been disconnected. I've moved my memory around and tried with one stick. My mainboard has the latest official BIOS, although there is a new beta.
I ran the Windows 7 compatibility test and didn't see anything that would cause this problem.I have searched the internet and have not been able to find a solution sonstalling Windows XP has never been a problem, just Windows 7, always with the same problem.This is one of the few times when I have not been able to look around a find an existing answer to a problem and I am stumped.
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Aug 6, 2012
MS Win 7 64 bit New Dell Optiplex 790 System Just installed two weeks ago - very few apps installed and only a few trusted websites have been visited.
Originally set up and installed MS Office, Adobe Reader, and a few other common programs. Installed VMware vSphere Client. Upon using VMWare vSphere Client for the first time, I first noticed the white/blank square in the upper right corner of my desktop. It has been there ever since, even when I have not used any applications after startup.
I'm attaching a snippet of the affected area of the desktop.
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Feb 13, 2010
Just experiencing some problems with my laptop(acer 7535g)/windows 7. Im not sure where the issue lies but im quite certain its windows 7. Every time I go to do something with my laptop that needs admin permission (e.g. changing screen resolution or installing a program) it doesn't actually ask for permission, it just goes to this plain screen with no task bar, no desktop icons, just the background screen.
I still have the right click function but i cannot use the alt-ctrl-del function as it just goes completely black. The only way out is going to sleep mode and logging in again. Quite annoying and was wondering if anyone else has experienced this and can help.
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Aug 25, 2012
my laptop got totally affected by different malwares,trojans..etc. So i used avira to scan my system and removed all the viruses it showed...but after rebooting a black desktop appeared with only cursor present and no icons n no wallpapers....cursor only moves no right-click..i did some searching on how to get my desktop screen back...n i tried Ctrl-Alt-Del..then new task n typing explorer.exe....an error mssg shows up saying u dont have permission..
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Dec 11, 2011
Just upgraded WIndows Vista to Windows 7 from a download. The installation appeared to be fine but all of the icons on the desktop have lost their pictures and none of the start menu icons are showing any design nor do they work. I've tried deleting the icon cache and restarting but that hasn't worked.
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Mar 1, 2010
Now, after loggin or turn on my pc after 2mns my desktop and my taskbar cover with a plain white screen. I realize when i right click on it gives me all the option of webpage not my desktop but i can't see anything at all. To have access to my pc I have to press windows button from my keyboard where i can have the start icon and the folder explorer of windows7. Any help please?
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Dec 16, 2011
my hp laptop screen loads the desktop after 20 minitus..whats the problem??os is windows 7 home premium and 64 bit
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Aug 18, 2012
I have tried connecting to my router with both wireless and lan cable but they both fail. What is strange is that my vista laptop (currently using) has no problems connecting either wirelessly or using the same lan cable as my desktop failed with. My windows 7 desktop was working fine earlier today but after I went out it installed the updates and since then no amount of rebooting or restarting of the router has fixed the problem.
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Dec 7, 2012
I recently installed some updates in my Proline notebook, but after installing the 30 percent, it failed to restart, with the screen showing nothing (as if it's off). I then tried to restore it to an earlier time via safe mode but the restore point available is only the one as at the time of the update. I tried to create a restore point, but when i tried, i cannot even find system protection when i looked for it and it directs me to system properties where my computer's description is blank and it cannot be edited.Even the updates cannot be uninstalled via safe mode.Is there no other options i can try in order to start my laptop normally again?
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Jul 16, 2011
So I updated my bios today from 1.7 to 1.A. When the system restarted it goes to Windows 7 with a black screen that says "C: windows system 32configsystemprofiledesktop Refers to a location that is unavailable". From here I have all of the basic buttons but I cannot access anything. I get an error even trying to run regedit. My system ran fine before the bios update. The system setup is as follows: 50GB SSD with Windows 7 installed only..4x 500GB HDD in Raid0 with all user profiles and default save locations set to it.
2x External drives (not to important here just run Ubuntu and a spare drive)When I set the system up I changed all of the registry settings so that windows automatically saved everything to the Raid0 drive. Everything is still on the drive as it has been unchanged but Windows fails to find the desktop settings now.When I looked in the system profile folder there was no "desktop" folder there. I manually created one and got some of my shortcuts on the desktop back but everything is still missing. At system launch I edited all registry settings to point to drive D: as the primary. Maybe something changed there?
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Mar 18, 2012
I can't update my DESKTOP, I get the following error. Windows Update error 800f0829 If you receive Windows Update error 800f0829, it means that your computer is running on battery power. This update can't be installed while your computer is running on battery power. Connect your computer to an electrical outlet and try to install this update again. Error codes this applies to: WindowsUpdate_800f0829
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Aug 8, 2011
Under my USER file, I replaced the locations of all the main folders (Desktop, My Pictures, My Documents, etc) to A:UsersMEetc instead of being on C:UsersMEetc. This is something Windows 7 supports really obviously by letting you right-click on "My Documents," then go to "Location," and change it to another location.
However, upon auto-restarting from an update while I was asleep, it decided to "Prepare Desktop..." and then when it was fully booted, my entire user account was blank. There was a default theme, no shortcuts on desktop or start bar, all program history wiped from Start menu.
I restored the locations of everything in my User folder, but there are still problems. I can't drag files between folders -- I can CTRL+C then CTRL+V, but I can't actually just drag them. One of the programs in my task bar (Norton) won't open when I click it, only when I navigate through the start menu.
Also, after restarting once, the desktop loaded as completely black, with no images, and going to Personilize, I cannot choose ANY windows themes. It says "This theme cannot be applied to the desktop. Try clicking another theme." I can't get it to display any desktop images.
Lastly, I cannot change the default desktop items (My Computer, Network, Recycle Bin). No matter what I do, all of the icons are there and cannot be turned off.
Under "Previous Versions" on my C: drive, it will let me explore previous versions of the past two days, but it won't let me restore them entirely. I'd like to do this, given my whole computer is freaking out for unknown reasons. I'm doing a virus and spyware scan, but I don't think that's what went wrong. I don't want to reinstall right now
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Dec 14, 2012
Windows Update installed 14 important updates yesterday. I also uninstalled all instances of SQL Server 2008 from my machine. I just noticed the "Windows 7 Build 7601 This copy of Windows is not genuine" message on the desktop tonight. Below is the requested information from MGA Diagnostic Tool.
Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
[code]....
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Jan 15, 2013
The system started an update and in spite of the warning not to turn the computer off, the update got interrupted.The restart has been 'Preparing Your Desktop' for about 2 hours with no diagnostics or any indicators.
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May 29, 2011
I have a problem with my DVD Room, HL-DT-ST DVD-RAM GSA-H55N ATA Device. It won't read blank CD's/I can't burn on blank CD's nothing, but on DVD i can.
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Nov 9, 2012
On closing down, a new computer with Win 7 Pro 64 bit downloads 44 updates correctly and then switches itself off. On booting up the following morning, it tries to install them but fails to do so and reverts to previous installation. This has happened two days running. Does anyone have an idea what is happening and how to get round it
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Sep 16, 2010
I used to try to keep all of my drivers up to date with the latest release. Earlier this year my video card died. I found out that there had been a bad driver released that altered fan operation. I think that may have been the real cause of the card failure.Since then I've wondered about that. I think if you're not having any issues maybe the best policy might be "If it ain't broke don't fix it".
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Dec 30, 2011
After running Windows Update I hit the restart button and get the dialog "Windows is Configuring your Computer 15% Complete". Finally after a while it says "Shutting Down" with the spinning circle, but never shuts down. After 90 minutes or so I shut down with the power button.On restart I get the message Windows did not shut down normally. It only happens after the updates. Normally it shuts down fine
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May 31, 2011
This is an old HP PC I have recently upgraded from XP to Windows 7 and I have to say it has never run betterI have an ASUSTek A7N8X-LA motherboard with ver. 3.05 BIOS and an AMD Athlon™ 2600+ processorI want to upgrade to the latest BIOS that supports SSE2 instructions (for game playing purposes), however, I have run into a snag that the most recent BIOS ver 3.21 is still only XP compatible. Neither ASUS or HP are willing to provide any free support.This is somewhat frustrating as the BIOS in situ appears to be the original 2003 version. I could have easily updated this to the latest version before I upgraded the OS to Windows 7, but now it is to late.
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Aug 22, 2011
I'm running Windows 7 Starter on a netbook and can't get Windows updates.
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Dec 28, 2012
I'm looking to update my windows 7 home premium from 32bit to 64bit. My question is, will this affect all the partitions on my hdd? Its 1TB split into D:100GB for the OS, D:200GB for games and the other E: for music, movies etc.
I only ask because it would be a pain to back up everything or can I get away with just backing up the C: drive.
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Dec 3, 2012
My main problem is I have a BD movie player that keeps reacting badly to windows updates. Yes I turned it completely off and did not have it connected to the net but somehow it found 1 rouge update that when I had no choice but turn it off it installed it. I have always hated updates but never has it caused me this much grief.
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