Removing Trojans, Screen Resolution Was Changed
Sep 14, 2009
I am running Windows Home Premimum 64 bit. I started having numerous problems a couple of weeks ago, including: Screen resolution was changed, Clear Type and User Account Control were disabled, computer would stop responding temporarily of lock up completely, blue screen at boot up or computer would boot to recovery console, monitor would be on at boot up but would not come out of sleep mode. Finally last night the key board and mouse (both wired) stopped working. I changed the mouse and keyboard to ones that used usb connectors and was able to boot up again, and this keyboard and mouse work, but still having performance issues (hanging, 3D screen saver runs jerky. I tried to run Trend Micro Housecall but could not get to run. I tried to update the Nvidia drivers several times and my computer would shut down before the installtion was completed everytime. I would get a blue screen with the notice that the computer had been shut down to protect it from damage. Norton 360 found nothing. I have since uninstalled Norton. Ran AVG, nothing.
Finally Kaspersky online deep scan found these:
C:ProgramFiles(X86)Online ServiceseBayWizLink.exe Trojan.Win32Agent.cwkw
C:ProgramFiles(X86)Online ServicesESPwizlink.exe Trojan.Win32Agent.cwkw
C:ProgramFiles(X86)Online ServicesquickenfcWizLink.exe
Trojan.Win32Agent.cwkw
But did not offer a way to remove them.
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Jun 27, 2008
I changed my screen resolution in order to better view a video. When I changed it back, the Send/Receive window that shows incoming and outgoing mail popped up far to the left of the Windows Mail window, instead of right above it where it has always been. I re-started the computer, but that did not fix the problem. I want to get the Send/Receive window to pop up where it used to--it is currently nconvenient for viewing.
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Jul 11, 2008
a couple of days ago i was playing starcraft, in the middle of my game vista suddenly closed everything and started to install updates...after it restarted, it had changed my resolution to 640x480 from 1440x900, changed my theme, and a few other random things. long story short, i now can't download or check for updates, they just don't download, and when my computer shuts down it tries to install updates but it just gets stuck...edit to add some specs: running vista home premium 32 bit on an hp dv9620us laptop.
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Mar 23, 2008
About once a week my screen resolution seems to be changing--I think on its own. I do have small kids that sometimes touch the keyboard, so that might have something to do with it, but I don't think so. I say its the resolution, but I am not even sure of that. When it happens the icons get bigger--and webpages font sizes become too big for a page. I have tried manually adjusting the screen resolution, but that doesn't seem to be the answer--it doesn't put it back the way it was before. To fix the problem, I have been restoring my system to previous dates---but it always seems to re-occur.
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Oct 18, 2008
Although my card supports 2xxx x 1xxx resolutions and my monitor supports 1920x1200 optimal; I can only reach 1920x1080 at maximum resolution. All my drivers are up to date. What can I do to solve this problem? Can I do anything? What is wrong?
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Sep 12, 2009
I'm having some problems with my screen colour and resolution atm. Tryed system restore, updating drivers and generaly looking on google for answers but most are unclear at best.
Imageshack - myscreen
Imageshack - devices
These are 2 SS. 1st is what my screen looks like. Although I must say it looks alot worse on my acctual screen. Second Is what I figure the problem is due to them simply not working. NVIDIA GeForce 8300 GS < Windows has stopped this device because it has reported problems. (Code 43)
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Mar 26, 2008
I have an older Dell PC and have re-installed Windows XP on it three times. The OS seems to work fine each time but it gives me no way to adjust the resolution. I go into adjust screen resolution and it wont let me adjust anything, the slide bar, in advanced, and under settings. I can't change anything even trying to load the software for the monitor fails?
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Jun 20, 2009
How can i force a bigger screen resolution? My current resolution is 1360x768 and i would like to make it larger heres my system specs, Hp slimline s3700y, Widows Vista Home premium SP1, Video card: NVIDIA geforce 6150 se, Monitor: Sony 32" LCD Bravia, usiing RGB input on my tv. I updated all my drivers and still no luck... I know its possible because on my other outdated computer i can get 1920x1080 with no problems and the resolution looks good and not blurry
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Mar 23, 2008
I have just upgraded my PC to Vista from XP and purchased a new monitor, capable of supporting 1440 x 900 resolution. Problem is that the screen resolution cannot be changed and is fixed at 640 x 480. I've tried via the settings in the control panel but I cannot drag the mouse on the slider bar from low to high resolution.
The online help suggests I may have an inadequate video card, Does anyone know how I can check this? What card do I have now and what do I need? Or is there another solution?
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Mar 23, 2008
I am having ongoing resolution problems when I install my video card drivers. BEFORE I install them, my screen resolution is 1280x1024 which is what it should be. AFTER I install the nVidia drivers, the maximum allowd resolution drops to 1024x768. Note: I have an SLI configuration. Also, This is the maximum allowed resolution. It is too low for my monitor.
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Jun 5, 2008
I've been trying to increase the full-screen resolution of 'visualize' without much success. I've openned up the the 64-bit version of WMP and changed the resolution in Tools - Plug-ins - Options - Visualization - Battery - Properties, but even in WMP that doesn't work and obviously doesn't work in VMC. Has anyone had an success in changing the resolution?
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Mar 23, 2008
In experimenting with different resolutions I tried (1), but when I tried to change it I was unable to reach to the bottom of the window where, I imagine, choices reside. I've dragged the window up as far as it will go and dropped the Taskbar down out of the way, but I still cannot reach the buttons to change the resolution. What key strokes or other actions do need to do to change the resolution?
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Jul 17, 2008
Im not too sure if this is the right place to write this. but my laptop went flat, and then i charged it, and it was on the lowest screen resolution possible. i tried 2 change it, but its still horrible, theres no way to put it back to the original resolution. i tried updating drivers and stuff, and some of the stuff u guys write isnt good for ppl hu dont understand computers haha.
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Aug 19, 2009
First thanks for all the tutorials they are great and easy to follow. I was wondering however I followed the steps set out for specifying the default screensaver, yet it can still be changed. I only have one account on my computer and it is the administrator account. My OS is Vista Home Premium x64. Is there a way I can lock it to a specific screensaver so it cannot be changed?
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Jan 26, 2009
System Specs:
Dell XPS M1710 -
80gb HDD
Intel Core Duo T2600 (2.16 GHz)
2 gb RAM
NVIDIA GeForce Go 7900 GTX 512 MB graphics card
WUXGA Truelife Glossy screen
I recently reformatted my harddrive with gparted. Created a primary partition (nfts) and installed vista home premium 32 bit on it. On the remaining unallocated space I installed Ubuntu 8.10. Before I did this my display in vista was beautiful, 1920x1200 resolution. Ever since I reinstalled vista and reinstalled my nvidia driver it lists the current resolution as 1920x1200, but I can definitely tell that it is not the same resolution as before. I'm very frustrated because my monitor/graphics card is definitely not running at 1920x1200 resolution, but it says that it is under my display settings.
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Mar 26, 2008
I am having ongoing resolution problems when I install my video card drivers. BEFORE I install them, my screen resolution is 1280x1024 which is what it should be. AFTER I install the nVidia drivers, the maximum allowd resolution drops to 1024x768. Note: I have an SLI configuration. Also, This is the maximum allowed resolution. It is too low for my monitor.
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Jan 16, 2010
Just purchased the captioned LCD display without HDMI cable supplied, only VGA and DVI cables (I'll call the shop selling this display tomorrow) The max resolution can be achieved is; 1400 x 1050 But the display can support 1920 x 1080 resolution. However I can't find the video driver for update on; ASUSTeK Computer Inc. on Fedora 12 (Linux) running on another HD in the same box can support; 1920 x 1080 60Hz
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Jun 9, 2008
Being on a 17" CRT 1024 x 768 resolution for a long time, would it be alright to move over to a 13.3" screen with 1280 x 800 resolution? Yes I've been told by many of the designers that it is not good at all but I think the comments weren't exactly right since they are already working on large monitors with high resolution support. So what say you? Of course I'm no professional in designing, currently still studying and learning.
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May 28, 2008
I have Vista Business. The problem is that the screen resolution resets itself after a restart. When it comes up, the resolution is 1400x1050, which makes the font tiny. I reset to 1024x768, apply it, and things are fine until the next day when the computer is restarted.
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Feb 7, 2010
I have Windows 7 Ultimate RC 32 bit that I'm using in dual-boot mode with Windows XP Professional SP2. I am using an old ViewSonic monitor and I don't have the drivers. Windows XP is apparently using a generic driver which lets me set any screen resolution I like and I usually use 1024x768. Windows 7 has a generic driver which will only allow 800x600. Does anyone know if the Windows XP video driver will work in Windows 7 and, if so, the best way to copy and install it?
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May 10, 2009
I have my screen resolution set to 1920x1200, native is set to this, nvidia control panel confirms it, yet every time I restart after a shutdown or an update, my screen resets to some random low resolution such as 1020x768 or 800x600 (the worst of the 2, it set the colors all funky). Every time after it does this, I have to go back and change the resolution back, and move all of my icons back to their places. I have tried everything to get rid of this problem, even such as to change the registry defaults for resolution. I have base video off, and all other solutions people seem to have do not work. I have had lots of experiences with computers, but this one has stumped me. If I missed a default or it is one of those things that just is so obvious that you overlook it
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Dec 30, 2009
I changed my monitor refreshment rate from 60 to 85.. now all i get is an error screen and I have no idea what to do. i was told to reset the whole cpu, but i have so many datas that i can't lose.
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Aug 11, 2008
new to the forum... I recently tried to click on my " recently changed" link on the left side of my documents screen, and got this messege, " The item " recently changed.search-ms" that this shortcut refers to has been changed or moved, so this short cut will no longer work properly. Do you wish to delete this short cut?" I dont remember deleteing it, and was wondering if anyones seen this before. I'm not really sure if I need this shortcut, but was just wondering if I messed something up inadvertantly. I just recently added a 1TB HDD, but I dont think that had anything to do with the missing shortcut. I have a tendency to do a "delete sweep" in what I thought were like the old temp files...didnt realize this was a shortcut to actual files. Should I try to get the reently changed short cut working again?
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Mar 23, 2008
I have a Samsung LCD 720P HDTV 32" that I have been using as a secondary monitor. I just bought a new computer (HP Elite M9060N) with vista on it and a Geforce 8500GTS NVIDIA card (factory installed). When I try to extend my desktop onto my tv (using Dualview) it doesn't fill the entire screen. It leaves a black ring around the outside. I've tried adjusting the resolution, but it doesn't work. In addition to the ring, the resolution on the tv looks horrible. I have the refresh rate maxed out and tried flip flopping which monitor is my primary but just can't seem to get it to work. I'm also using a Samsung LCD 20" monitor and connecting my extra monitor with an HDMI cable.........
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Oct 23, 2009
I just installed a ATI Sapphire 4830 DDR3 Video card.My motherboard has on board video,ATI 4200?? I booted up was still using on board video.I uninstalled ATI drivers and software. The screen blinked and changed to 88x600,looked like safe mode.It said to restart.I booted up and no video.I tried onboard and new card.I know it is booting into windows.I can hear the music. I tried getting into bios,will not go to bios.Now the screen probably is asking do I want to restart windows or Bla Bla Bla.
What can I do to get some video back .I do not care if it is onboard Just before I deleted drivers I looked in Device manager and did not see the new card.Probably because of drivers not installed??It should of shown The PCI-2 slot.No??
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Dec 30, 2008
One of the computers in our house has contracted a serious illness. We have tried NOD32, Kaspersky, Spyware Doctor, Bitdefender. Spyware Doctor found approx 15 Trojans, several backdoors and other miscellaneous junk. Unfortunately to get rid of them, you must pay 40 dollars!
What can I try to get rid of them oh mighty Security Team??
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May 27, 2008
I just picked up a Trojan somewhere. Window's Defender removed it. Now I'm wondering what I did wrong. A week or so ago, I got a pop-up claiming that I had no virus protection and saying that "they" were going to do a scan. I DO have virus protection (McAfee), so I knew this wasn't legit. I had a hard time shutting it down, but I did. I did three scans in Safe mode (McAfee, Defender and Super AntiSpyware Free) and found nothing. I am wondering if this Trojan came from that and just wasn't detected until now. If not, could it have come from an Email attachment? My friends are always sending me forwarded things which I enjoy. I do have email scanning enabled, and only open ones that say "No unsafe attachments detected". Is it okay to open these forwarded items, or should I not? I have Window's Vista Home Premium.
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Jun 30, 2009
I'm running Windows Vista 32-bit, and the latest Mcafee antivirus. I got hit with a trojan virus. Now both Internet Explorer 8 and mozilla 3.1.1 will no longer work. Firefox will no longer load at all. IE8 will load 2 copies and both freeze up before brining up my webpage.=
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May 13, 2008
i keep getting windows logoed antivirus 2008 saying ive got 40+ infections-viruses trojans etc , and i should eliminate them by se nding 50$ --but when i check my norton i have no infections --its beckoming a pain--anyone else getting this and-or how can i stop it?
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Mar 6, 2009
I'm running Windows Vista Home Basic 32-bit with Service Pack 1 and all other updates (as far as I can tell). that is, my Avast! Anti-Virus has classified my kernel32.dll and wsock32.dll files as trojans and locked them in the vault. I approved the transfer a long time ago and only recently realized my mistake. When I attempted to restore the files, however, Avast! says that it was able to complete the action "with errors" (the error being that it couldn't move the files).
However, in addition, I think I am missing other .DLL files, such as the Wireless Extensibility Module. I've already tried re-installing the WLAN driver, updating the driver, using alternate Wireless management software, and doing a system restore. Yet the problem persists. I've even tried doing a complete system restore from boot-up, but it says that none exist.
Another problem is that various other .exe files in the /System32 folder won't execute (I am assuming this is because they are missing associated .DLLs). I have all important documents backed up, so it wouldn't be a problem to a total system restore, but, like I said, I can't.
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Aug 7, 2009
I have just purchased a new high capacity hard drive that I wish to install in my PC. I think this question has been asked before but all seem to want to copy their existing drive onto the new drive. I just want to start brand new fresh and clean. Dont want to transfer anything. I think I may have hidden virii or trojans in my old drive that I just want to be shed of.
how do I ensure that when I install the new drive it will be designated as c: I also have a d: drive that I use for music and data storage. Should I unplug the d drive while installing the new drive? I intend to install Vista Ultimate on the new drive. Also, microsoft authenticate this new installation of Vista given that it is on a brand new drive? I assume microsoft does some hardware checking to ensure any reinstallation is on the same and not a completely different computer.
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