System Unstable And Crashing - Update - Antivirus Protection
Aug 16, 2005
os keeps getting error messages such as system is unstable and it is crashing on a regular basis when he goes on the internet. he doesnt update his windows on a regular basis and he does not have very good antivirus protection, so i have unplugged his modem for the time being to stop him getting into more trouble. he has reformatted his drive twice in the last 2 weeks so i want to install avg antivirus, spywareblaster, spybot, and the latest version of ad-aware(as he only has an older version) before he plugs his modem back in, then update every thing, and run scans using the programs listed above. am i doing the right thing? and how do i go about wiping his hard drive so i can re-install his windows.
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Aug 29, 2005
I am getting random crashes, lock-ups, reboots, you name it. I have had to type this message on wordpad rather than in IE because it will freeze up within seconds. (This site is worse than others for some reason). I recently done a fresh install on my machine so there is very little on it. I have a 160gb sata drive and on 100gb of it I have windows xp sp2 installed and the remaining I have xp sp1 installed so I can switch between the two.
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Jul 31, 2010
Recently my OS XP Pro has been acting a little strange, when I start it up a installer has been popping up trying to install a fax, which I do cancel before it can install. Also I tried using System Restore and the restore process starts and gets about 1/3 of the way on the progress bar and restarts my PC and says “your system can not be restored”. I have went to Microsoft knowledge base of known problems w/SR and have tried all the different scenarios and get the same result each time. I have a feeling that I have been hijacked. I am including scans from MalewareBytes and Hijack This.
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Jul 26, 2010
I have three querries,
(1) my desktop configuration is ASUS motherboard P5KPL AM/PS, with pentium (R) dual core CPU 2.7 GHz, 320 GB hard disk, 1 GB DDR2 RAM and NVIDIA getForce 8400 GS. My question is when i tried putting a single 2 GB RAM, it was showing error and the system became unstable. What could be the reason?
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Sep 1, 2005
Hello there after lots of previous problem with my pc. I have formated my PC and though running ok whenever i access Security Centre or the Control Panel neither will respond. Please help. H Here is the Hijack this log file....
Logfile of HijackThis v1.99.1
Scan saved at 14:56:23, on 01/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:PROGRA~1GrisoftAVGFRE~1avgamsvr.exe
C:PROGRA~1GrisoftAVGFRE~1avgupsvc.exe
C:WINDOWSsystem32
vsvc32.exe
C:WINDOWSsystem32slserv.exe
C:WINDOWSzHotkey.exe
C:Program FilesCyberLinkPowerDVDPDVDServ.exe
C:WINDOWSSOUNDMAN.EXE
C:Program FilesDigital Media Readershwiconem.exe
C:WINDOWSALCWZRD.EXE
C:PROGRA~1GrisoftAVGFRE~1avgcc.exe
C:PROGRA~1GrisoftAVGFRE~1avgemc.exe
C:WINDOWSsystem32
undll32.exe
C:WINDOWSexplorer.exe
C:Program FilesInternet Exploreriexplore.exe
C:DOCUME~1PAULSM~1LOCALS~1TempTemporary Directory 1 for hijackthis[1].zipHijackThis.exe
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://news.bbc.co.uk/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.msn.co.uk
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 6.0ReaderActiveXAcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM..Run: [IgfxTray] C:WINDOWSsystem32igfxtray.exe
O4 - HKLM..Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM..Run: [CHotkey] zHotkey.exe
O4 - HKLM..Run: [ShowWnd] ShowWnd.exe
O4 - HKLM..Run: [RemoteControl] "C:Program FilesCyberLinkPowerDVDPDVDServ.exe"
O4 - HKLM..Run: [NeroFilterCheck] C:WINDOWSsystem32NeroCheck.exe
O4 - HKLM..Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM..Run: [SunKistEM] C:Program FilesDigital Media Readershwiconem.exe
O4 - HKLM..Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM..Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM..Run: [AVG7_CC] C:PROGRA~1GrisoftAVGFRE~1avgcc.exe /STARTUP
O4 - HKLM..Run: [AVG7_EMC] C:PROGRA~1GrisoftAVGFRE~1avgemc.exe
O4 - HKLM..Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [nwiz] nwiz.exe /install
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2in
pjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2in
pjpi142.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSsystem32Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.msn.co.uk
O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/vers...n/AMClient.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:WINDOWSSYSTEM32igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVGFRE~1avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVGFRE~1avgupsvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:Program FilesCommon FilesMacromedia SharedServiceMacromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSsystem32
vsvc32.exe
O23 - Service: SmartLinkService (SLService) - - C:WINDOWSSYSTEM32slserv.exe
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Oct 14, 2006
I've had this ax8 board for some time. Previously, I'd been using an av8. Here's a run down of what I've experienced. With all the default devices enabled in bios, random irq/driver irq not less than or equal BSOD's. Disabled on board FDC, still bsods. Disabled onboard LAN, still bsods. Disabled IDE controllers, still BSOD's. I've tried a pcie and pci card, still bsods. Tried SATA 3&4, still BSODs. I replaced my USB keyboard/mouse with an old ps/2 keyboard and mouse, unplugged my usb headset, and it hasn't crashed since.
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Apr 19, 2005
I am having a error message when I try to run my Live Update on Norton AntiVirus. The message is the following:"Your system is low on Virtual Memory. Windows is increasing the size of your virtual memory paging file. During this process memory requests for some applications my be denied. For more infomation, see help." have seen the help dialoge; however, it isn't doing the trick. What does this whole virtual memory warning mean? Can I do something to prevent this low virtual memory problem?
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Aug 27, 2005
Norton Antivirus 2004 never Live Update the definition files. Last month downloaded a definitions file from directly Symantec web site. By now it is already one month old and I have to download again the LARGER definition file. I have a slow dial-up connection.
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Sep 15, 2008
My CPU is constantly 100%. My computer is terribly slow and may applications suddenly crash without warning. Firefox and print shop are the main crashers. I did a clean boot and after that the speed was absolutely fantastic,no crashes and very little CPU Usage. However, as soon as I added any of my essential applications(logmein,trend micro,Google desktop,linksys) the same problem was immediately back. I disabled these programs one by one and it still happens.
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Jan 11, 2009
guys help ma out plz i was using 256mb of ram nd nw wen i wanted to increse it........... its creating a system crash imeditly aftr login wat shud i do?
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Mar 18, 2008
Out of the blue tonite, my computer started crashing when I went to play GRAW2. I couldn't even get to the desktop to try and sort things out. Booted in safe mode and got an error message saying my system32 file was corrupted and suggested I do a repair with the XP Pro disk. I did that, started GRAW 2 again and got another crash. (see attached thumbnail) I haven't added or removed anything from this computer in months, and it is rock solid performer. What the heck happened between last night and tonite to make it go crazy like this?
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Apr 19, 2008
My friends son has a presario 900, i hate this thing by the way, it keeps crashing on him. this time its comming up as error loading operating system. using google is how I found your site. but anyway the compaq screen comes up, then the error loading operating system comes up and I cant get it to do anything else. it also won't let me format to start over.
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Feb 7, 2006
I have a brand-new computer, put together by a relative with almost all new parts. It's running Windows XP. Occasionally it crashes, sometimes I get error messages about the registry, and every once in a while the clock is wrong. I understand a bit about stop errors (because of Microsoft's nice error-reporting service) but I don't know how to find out what is causing them. Something about a driver, but how do I know which driver?
The computer seems to crash randomly, not with any discernable pattern or regularity.I suspect there's something wrong with the DVD player- music sometimes skips if I'm playing from a CD, and once the computer crashed while I was playing a large video file. Then again, I've played DVDs with no problem quite a few times and I've always been able to copy and burn. When the computer blue-screens, it shuts down before I can read any of it.
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Jul 25, 2005
To whom it may concern;I am running Windows XP home Edition, SP2, On a Toshiba satellite notebook, PIV 3.06gig, 1 GB of RAM.I get repeated blue screen crashes. Afterwards. The windows event viewer show a system failure "The Panda anti dialer service failed to start for the following reason: A device attached to the system is not functioning. When the report tool does give feedback it points to a bad driver or the Anti virus or fiewall software.
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Nov 13, 2007
Even after a fresh re-install of XP the sound driver install causes the machine to crash. No matter what I do. I have most of the files loaded except for the multimedia controller. each time I try to update it , the machine crashes.Not sure if it matters, all high priority updates are done
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Jul 19, 2009
An intermittent error occurs that freezes my PC solid - this can occur from password screen to ten minutes into the session, sometimes it doesn't happen at all...very annoying Going "My Computer" -> "Manage" -> "System Tools" -> "Event Viewer" -> "System" reveals these two errors that occur together each time a crash occurs...EVENT ID 7000 the Sophos AutoUpdate Service service failed to start due to the following error:
The system cannot find the path specified.
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Jan 5, 2009
We install two or more antivirus software in a system having WXP?
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Mar 24, 2006
My norton antivirus kept pushing up warnings about mail not to go out.I tried to run a scan with norton antivirus and it kept locking up , so I uninstalled it and tried to reinstall it but it would not allow it to install.I uninstalled it again and downloaded rising antivirus and that froze up. I have a hp a530n 3200+ (2.00GHz) AMD Athlon 64 bit processor 1 GIG DDR SDRAM memory, Windows XP. I cannot access the tax program now . When I try system restore it just freezes up. I am not allowed in the help program. The computer is super slow in normal mode. I am running safe mode right now
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Jan 26, 2007
Running: Zone Alarm Firewall free edition. AVG Antivirus Free Edition Spybot Search and Destroy Free Edition anti Spyware Ad-Aware free edition anti adware Spyware Blaster spyware preventer? I have no problem running these Apps on my 3.2ghz p4 w/ 1gb of ram.
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Nov 14, 2008
What antiviris program is best? My current subscription is going to run out in 30 days. so just wondering which one I should get. I heard of Norton, McAfee, AVG. what is the best one to have?
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Aug 8, 2006
my sister is going to college with one of our old laptops. It has a 1.6 GHz Celeron and about 180 MB of RAM. I need security (firewall, antivirus), but I don't want it to slow down the system a lot. All she needs to do is use the web and Microsoft Office. Do you have recommendations on what free software to use?
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Oct 11, 2005
I'm going to try a system restore and I need to close all open programs. Does this mean I need to close Norton Antivirus, Spybot and Ad-Aware too? What about programs that run in the background that you don't see? I've never worried about this when installing software--just left them running--but I don't want to mess up with system restore. I have lots of disc space and plenty of memory, if this makes any difference.
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Sep 11, 2008
"Window found 1 update for your computer!" the little yellow shield with an exclamation mark keeps telling me....even after I've installed the update like 10 times now. Anyone know what could be the problem, and eventually how I could fix this?
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Dec 9, 2004
Well, got a second computer for my wife and well, it is now not able to update windows at windowsupdate page. ERROR 1. pic ( screenshot )If I go to security center and attempt to update, I get ERROR 2 pic ( screenshot ) NOTE: computer had a bug/virus, but has since been cleaned but still not able to access this page nor allow me to change setting.NOTE 2: Auto updates is not listed in the services either.
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Feb 16, 2007
Recently went to Windows XP web site to check for updates. Found 2 "Hardware Updates: 1.ALPS pointing device and 2.Storage-primary IDE channel.(don't have a pointing device on my desktop) Tried to download updates on both desktop and notebook computers.Immediately got warnings from my virus software and computers crashed. Tried to reboot and got message that the registry was corrupted. I used Acronis to restore hard drive images and all is well now, but can anyone explain this? Don't know whether this was a virus or whether the downloads caused the crash but I trusted Microsoft.
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Apr 13, 2010
I am running XP Pro with IE8, there is a problem when I attempt to copy and paste, I can put the pointer on where I want to start highlighting and it will not follow the movement of the mouse when attempting to highlight. You can put the pointer on a sentence and hold the mouse while sliding and it will not highlight, or it may start highlighting somewhere in the middle or maybe not at all. I have tried from bottom up and top down, it makes no difference, this is driving me crazy because I use the copy and paste feature quite often. I've never had this happen before, something appears to be conflicting; but I've been running the same programs for a long period of time and never seen this before.
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Sep 4, 2007
i have noticed when you Ctrl-Alt-Del my cpu usage goes from 10% to 90% every 30 secs or so and will not stop a steady line up and down no matter what i am doing i could even be setting idle and still persist
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Mar 31, 2008
i've recently connected to the internet via broadband, so purchased Norton Internet Security 2008. When trying to install that I was informed I needed to update Windows to XP Service pack 2. (the pc is at least 5 years old, purchased by my wife before we married). I tried this, but eventually a message came up - "Did not install - system unstable". So I did what it said and Uninstalled. But now I'd be very grateful for any advice, ie what does this mean, how can I get the system to be "stable" and thefore install SP2 and therefore Norton Security.In the meantime I'm worried about going on line ( I am sending this from a library) due to being exposed to viruses, spyware etc. A message has already come up about having spyware (but I think this was removed after downloading anti-spyware from yahoo).
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Dec 5, 2004
C:WINDOWSTELNET.EXE Ist das Trojanische Pferd TR/Dldr.Small.RN.1 That's what AntiVir. told me today - and I have no idea how to get rid of it, as marking the option "delete" on AntiVir doesn't seem to effectively delete the file.I haven't spotted or better said, felt, any anomalies in the doing of any things to do on my PC...but the fact that the Trojan is there disturbs me greatly since I don't know what exactly it will destroy when it fully activates itself.Just now again it gave me this alert: C:WINDOWSLASTGOODSYSTEM32TELNET.EXE Ist das Trojanische Pferd TR/Dldr.Small.RN.1
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May 27, 2006
Frequently am working and then get the "blue screen" filled with "if this is the first time you've gotten this screen. maybe virus, I don't think I have virus issues since I just repartitioned my whole HD and just loaded up a new copy of Windows XPSP2. Still I get this screen frequently. I also get iE6 wanting to shut down periodically (it says it's sorry........) and that is real frustrating.......plus it struggles with add-ons....maybe I should reinstall IE6.All this coupled with my inability to take up my NAV2004 program makes for a fun day. Compag not that old and as I say new XP.
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Nov 11, 2006
I have received this message from PC-Cillin "detected unstable behavior in the network, hardware, operating system, or another app. and automatically reverted to it's last know configuration ". I have also received a low memory message. This is a brand new system I built with a good MSI board , i gig of Kingston mem. After the PC-Cillin message and reboot It is running stable. When it wasn't you could not do any thing especially online with numerous pages open up. Very strange behavior. I am running Sunbelts Counterspy which is a very good anti spyware program and running the XP Firewall. This seems to be a program draining the PC and not spyware because very little surfing was done. I will uninstall Counterspy to see if there is a memory leak.
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