Lost Files After Update - Msconfig To Disable

Nov 10, 2008

First off I am new to the forums and I really hope that someone can help me. I am not sure if I posted this in the right area but hopefully I did. Yesterday I relocated my girlfriends computer. I shut it down, disconnected everything and re-set it all up. Once everything was connected, I turned it on. I noticed that it took forever and that there were a ton of applications being opened upon start up. So I went to run and went to msconfig to disable them all. Afterwoods I restarted the computer. Once it rebooted, I did a disk cleanup as well as a defrag. All went fine. Then a window popped up saying that there was an update available and I agreed to update the computer. I remember it saying that it was a windows service pack 3. Anyway the update went through with no issues to my knowledge. Well this morning she went to use it an dnoticed that there were several problems. One the user account that was established no longer exhists, all of her photos, videos, and music is gone, and the computer is not reconizing the wireless card we have for the internet so she cannot connect. Naturally she is blaming me for all these problems cause I was that last person on the computer and I cannot see how I screwed this all up.

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