Lost Files Recovery?

Jun 2, 2010

My computer was recently in for repair. I told the technician under no account were any files to be deleted/erased. When I got the computer home after repair I noticed that although my files were indeed 'untouched' (not deleted) they were however in a 'place' where I knew I would have trouble finding. I made a mental note that I would get back to finding my photos later. I had to download and re-install my security system first and foremost as well as Windows updates. One of these Windows Updates (Service Pack 3 maybe) advised to back-up my files before installing. I didn't.
Now I can't find these files/photos/pictures anywhere on my computer. There were over 4000.
Have I lost these for good ? Or is there a way to recover them ?

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