Install Hangs At Setup Is Inspecting Hardware
Aug 25, 2008
I have used the search facility to try and find a result to this problem but alas to no avail.I have had XP pro in this desktop before so I know it's compatible. Recently I decided to upgrade to Vista but decided that it wasn't for me and have tried to downgrade back to XP.On first try with XP pro setup bootdisk I got by said problem and got to the format/partition bit but got error message saying unable to load operating system half way through install. I figured it could be because i didn't set up boot in bios properly using bootup selector instead and upon restart during install it tried to boot from hd.
So restarted and sorted bios selection out but now get this wierd problem, being on ANY install disk of XP (I have a few) it jams after "setup is inspecting your computers hardware" i.e. blank screen and nothing happening. I've tried unplugging everything and leaving only cd-rom, hard-drive and monitor/keyboard/gfx card and mouse connected but all to no avail.The drive I'm trying to install to is a samsung 150gb hard drive partitioned to 20gb and 130gb respectively with data still on the 130gb section that i'd like to keep.The most interesting thing is that the Vista disk that I have installs fine without problem which is how I'm writing this.
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May 18, 2010
While trying to install Windows XP, my computer hangs at the “Please wait, setup is inspecting your computer’s hardware configuration” screen. This happens while trying to install either Windows XP Home or Windows XP Pro (both of which are original CDs), as well as a slipstreamed sp3 copy of XP. So I installing XP on an older computer I have and then put that hard drive back into the computer with the trouble, turned the system on and it hangs at either the black screen or at the F8 boot options screen when I press the F8 key.I checked the connections, tried stripping the computer hardware down to just a several year old CD / DVD drive, graphics card, 1 hard drive, and floppy. When that gave the same results, I tried every hardware arrangement I could think of; several different hard drives IDE and SATA (internal) ranging from 40GB’s to 500GB’s, slave / master / cable / select and the wire or port selection, 2 DVD drives (internal / external), together and in combinations for both the hard dives and the DVD drives, pulling out or unplugging all other connections (Ethernet, USB, TV-card, and floppy drive), and changed the placement and number of memory sticks. I also changed the monitors and all of this gave the same results.
I played with various settings of the main board jumpers and from within CMOS. I under clocked and over clocked the memory, CPU, and north bridge as well as changing the voltage, individually and together; manually and automatically. I set the optimized defaults and reset the Bios, both from within the CMOS and pulling the plug or with the jumper. I enabled everything and disabled everything that I could get away with. Even run the boot up Virus scan utility. Some of these would not let the system post properly, however the those that would allow me to post gave my the same system hanging problems with XP.With the exception of adding a couple of hard drives, changing out a DVD drive, adding a couple of USB devices, different OS’s and some CMOS settings; the system is the same as when it used to run XP Pro fine about a little over a year ago. Though I do remember that XP was fussy about starting up with trying to over clock the CPU to anything with the memory running at stock settings and so I was left with having to use the automatic settings (which I used the lite or medium settings). As for the other OS’s, I am currently running Windows 7rc (which runs fine). I’ve ran MSDOS 6.22 (via bootable CD), Ubuntu Linux v10.04, and Mandrake Linux (I believe v6. something). All of these installed and ran fine. However Windows 95, Windows 95 OEM, Windows 98, and the Windows 98 sp2 installation CD’s just went to black screen and froze. On some site sometime ago, I heard that you will sometimes run into conflicts if the north bridge chipset is from an Opposing graphics vendor than the Graphics Card that you are using which is the case in my system, an ATI chipset with an nVidia Video Card. Though I have no idea that is source of my problem or not and the only other video card that my system I think will take is an old Voodoo3 or 4, 3d Card.
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Jul 6, 2010
I have been having problems when i tried reverting from windows 7 back to Windows XP Home Edition. At first i was able to get to windows setup (Blue screen) when i had the disc and partitioned to install the XP Disc. The computer restarted and i get to "press any key to continue (with the disc)" and i do so and it says "set up is inspecting your computers hardware" and then screen turns black and nothing appears. When i take the disc out it says "Error Loading Operating System". I can't really do much of anything now. Only screen i can get to is f1 to the "bios setup utility".I have an HP a450n.. Really need help i been wanting to use XP again because windows 7 annoyed me because it lagged my games. it has ran windows xp before and worked very good as well as for the games.
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Aug 20, 2005
I've setup Windows 2003 fax services on a W2K3 server and shared the device. I've tested faxing from Word on my PC and it works fine.However, when other users try to install the fax client, the setup hangs asking for the fx* setup files. I've tried different XPSP2 CDs, copying the files to a local directory, making sure that the users have local admin rights (and even domain admin rights) but to no avail. The files are already in the system32 directory so in theory the setup doesn't even need to copy them. Even if I delete them, it doesn't work.Our corporate SMS team reckons that there isn't any policy which could
cause the problem.
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Aug 29, 2008
I am trying to install XP Pro on a machine with an AMD K6 clocked at 266mhz and 160mb of RAM. This is a laptop currently running Windows 98 SE. 98 works fine for me but I hate installing drivers. The laptop is an Compaq Presario 1235. I just want the laptop running XP, it doesn't have to be lightning fast. In setup, it hangs at Setup is Starting Windows. It does the same when installing Win2k.
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Jun 15, 2010
when i boot from cd "Setup is inspecting your hard ware configuration" message displayed and blank screen monitor seen so what is the solution?
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Oct 21, 2005
when I try to install XP onto a new hard drive it hangs on the first blue setup page with windows setup showing on the top line and nothing at the bottom to continue with. I updated the BIOS on the original motherboard and have now fitted a new MB but still the problem is the same. Everything was fine before the original drive went down with death rattles.
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Dec 29, 2005
I am trying to install xp on this good friend of mine's machine that took a dive last week. We replaced the motherboard, cpu, and memory. And afterwords for about 3 days, it seemed to function ok. Then it just quit booting. I told him we would need to reinstall windows. I was kind of shocked we did not have to in the first place. Anyways, So now I am trying to reinstall windows:I can get it to boot from the windows cd, it goes through the standard list of drivers, and at the end says, "setup is starting windows"... Then it just hangs there indefinately. Typically after this, you get to the screen that asks you if you want to install windows, then you hit f8 to agree to there stuff, then you get to partition ect. I mention these things so you will know what part I am talking about.
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Mar 28, 2007
I have an Intel 945GTP motherboard running XP Pro on a SATA HDD that, until last week, worked just fine. Then, it decided not to boot up one morning, in either regular or safe mode.It won't boot from the CDROM drive either. It does boot from floppy.I've replaced RAM, taken out all non-essential hardware, replaced HDD cables.HDD can be recognised in another system.Mouse and KB are not usb.I removed the HDD partition, intending to reload XP, but the load hangs on "setup is starting windows" and never goes anywhere - i left it overnight, just to be sure.I repartitioned and reformatted using a 98 disk, just for kicks, to see if it'd work. Yep, boots to c:> HDD manufacturer's diagnostic reports no errors.I have put in another, new SATA HDD, as well as a new ide hdd.
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Sep 13, 2007
Im trying to instal a copy of windows xp and every time it gets to the screen where it says to you want to do a recovery or new install it freezes and never comes out of it. I found it weird though when i tried to instal ME or 2000 on the computer it goes through it fine. The computer isn't too old 2.4 ghz 1gig ram 120 gig hard drive etc.
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Mar 17, 2007
When I attempt to install XP it is hanging up at "windows is starting windows". It does it with either my XP or 2000 program.
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Aug 18, 2010
i am trying to install windows xp service pack 3. but the windows on that kept freezing at the same point, every time it loaded to a state where i couldnt even move the mouse, was working perfectly fine before. i inserted the windows xp sp3 disk, and formatted the hard drive to ntfs (quick) and then the files started to copy, once that was done, it restarted and the actual installation part started. it went from 39 minutes down to 35 minutes and froze on the installing devices part. i thought it was a common error so i restarted the setup. this time it went to 34 minutes and froze. most of the times it would get stuck on 34/35 minutes and either froze or restarted the laptop for no reason. Only once, it went down to 23 minutes and froze. only 2 out of 30 tries went past the install devices section.
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Apr 28, 2005
After resolving an issue resulting from a printer installation, I was able to get my computer back to a state of normalcy, except that the CD drives were no longer found by the system.This is a Win 2K and there is a DVD-ROM and a CD-RW.So rather than do the smart thing and reinstall them via the OEM CDs, I went into the Bios and tried to tell the Bios that they were the Secondary Master and Slave drives (duh).So now, the system hangs, telling me that the primary slave auto detect wasn't finding anything. (Even though I didn't address that when I screwed with it.)I cannot even enter the BIOS setup, since the hangup occurs before the system even gets to that point.If I can get back to BIOS setup, I can at least reset to defaults, then figure out how to do the right thing, but for now, I'm STUCK.It's an MSI KT3 Ultra Mother board If more info is needed I can probably get it, but wanted to keep the initial post short.
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Apr 30, 2006
A new 250 gig seagate SATA 7200.8 hard drive and a win xp home upgrade edition. enabled SATA in BIOS, connected SATA cable to SATA1 on mobo, BIOS didn't recognize the drive, connected to SATA2 and BIOS did recognize drive so I tried to partition and format using Seagate's DiscWizard from floppy. Things seemed to go fine until I got a message that format wasn't completed because of some error.I went ahead and tried to install from xp cd, loaded SATA drivers from floppy, cd started loading but then hangs up at "setup is starting windows"I've never used SATA before.
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May 16, 2010
I'm trying to do a clean install on a laptop and every time I try to install Windows XP Pro, it hangs at the screen that says "Setup is starting Windows" I've also tried installing Windows 2000.
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Oct 5, 2009
Im installing Win XP Pro (SP2) on a HP Pavilion zv6000 laptop. Everything runs fine until I start installing windows xp. The cd boots and the "Setup is loading files" goes through but then stalls at "Setup is starting windows". Waited for 2 hours just in case and still the same results.From what I can gather this points to a hardware problem. I have tried different ram modules and removed the battery but all to no avail.Could this be a processor or motherboard problem? I did everything the person above me did and then I took the hard drive out, reformatted it and tried installing XP SP2, Windows Home and the recovery cd supplied by HP. Every time it is gets to "Setup is Starting Windows" it freezes. I know the hard drive is working since I tested it in another computer. The reason I needed to reload XP is the notebook would load and get to the Windows XP loading screen and then freeze.It wouldn't boot in safe mode either.
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Sep 12, 2007
Everythings hooked up correctly and plugged in so i try to install windows xp pro and everytime i try to choose install from cd it hangs on the inspecting hardware screen. sometimes it'll hang and other times it'll just go to a black screen. Everything checks correctly as being found, like the cd drive, hard drive, shows up on the first screen where it shows u the memory count, etc. Its a SATA seagate drive 160 gb. I've swapped cables, even power connections, and still nothing would fix this. I'm thinking ok well it might be the board or something wrong there with the SATA connection, so i install a SATA pci card and try it with that, but i still get the same message freeze with inspecting hardware. So im really hoping someone can help me here with my problem and make me able to get my new comp here working. thanks in advance for any help. my motherboard is a gigabyte, ga-ma69vm-s2 and im using an amd 64x2 dual core 3800+. memory is 1gb (2x512) ddr2 dual channel, pny.
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Nov 20, 2007
So i just recently bought a new motherboard/cpu/memory/case.Then i took the 2 hard drives/graphics card out of my old machine.This machine is running fine. I'm now trying to set up my old motherboard/computer with an old hard drive i have.First, i had an 80 conductor problem, but i bought 2 brand new IDE cables.Now, when i try to install windows. it freezes on the screen "Setup is inspecting your current hardware configuration."I've tried a couple hard drives now. but they are all old.
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Jan 1, 2006
The 4 times I tried booting Windows XP professional on my computer I got these errors: a bunch of wierd symbols, "memory overflow error", "cannot boot from cd - code 4", and then "cannot boot from cd - code 5." Another time it said it was inspecting the hardware and froze. Its the cannot boot problems that i haven't solved and the freezing one.
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Aug 17, 2005
This makes about the 6th time I have done the install. When it boots, it hangs for between 10 and 30 minutes at the XP splash screen. The blue bar just goes back and forth but nothing happens like forever. I had tried to replace my HDD as well with an WD SATA 320G HDD, but the bios won't detect it. I tried installing a 40G HDD that had 27G of free space on it. I had been using it as a secondary until my primary went TU last week. I kept running into the problem of it hanging on installation. It would get to the point where it was installing drivers and just stop.
Due to problems that I have been having I went out and bought a new motherboard. I am now running a 1.8G Pentium 4 on an Asis 848P motherboard with 512M DDR Ram. I removed both the 40G HDD and the SATA drive from the system. They are no longer attached. I took a 13G HDD that I had removed to put in a bigger HDD and decided to use it.I did a clean install on the 13G HDD. I formatted it during the installation. Because of the other problems, the only devices that I have connected is the video card, an ATI Raedon 7500, the HDD, keyboard and mouse.The blasted thing still hangs on booting! Because I wanted to know if it happened I activated boot logging and this is what I got.
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Mar 2, 2010
Late lastnight I was attacked by a nasty virus that wouldn't give control of my computer back, every attempt at a "System Restore" was met by the virus blocking my attempt. I was able to do a "System Restore" via "Safe Mode" but strange things began to happen even after the restore point, so I saved as many family pictures as possible. Bottomline, is there a safe way to scan my thumb drive for virus so that I can add my family pictures to my new fresh install?
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Aug 18, 2005
My C: drive crashed and I used that excuse to buy a WD3200 320G SATA drive. My old MB wouldn't support the SATA so I bought a ECS 848P-A and a 512M DDR memory.I tried a new install of XP (Home) onto a 40G drive as primary which had 27G free space. It would only install to the point where the screen was saying installing devices and there was 33 min left on the install. At that point it would stop. The little bar on the lower right would freeze. I left it like this for over 30 min to see if it would clear, it never did. I figured that there might be a problem with stuff on the drive so I removed it and installed a 13G that I had laying around. I formatted it during the install so it should have been clean. It would install and ran until I installed the motherboard and video card drivers. When it went to reboot it would quit. It would go to the XP splash screen and stop. The blue bar would keep cycling but it would never proceed.
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Jan 4, 2007
I decided to do a clean install of XP with SP2 included on the same disc. I had done this before but sometime ago. The Install appears to run fine but after all the files are copied to the hard drive and then the system reboots it hangs displaying the XP logo with the blue activity bars going from left to right. I've removed all boards and even bought a new copy as there is a small scratch on it. I get the same result with the new disc. I borrowed a copy of XP with SP1 and it installs fine. I assume this proves the hardware is all ok.
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Jul 30, 2005
I am reinstalling my Windows 2000. It worked okay before but I started having some trouble with some of the DLLs, so I thought a fresh install might fix the bad DLLS. It goes through the whole install process, but hangs up at the upgrading IIS section every time. Anyone have any ideas what could be causing this? I haven't changed any of the hardware since I installed 2000 last time.
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Sep 8, 2005
My computer uses SATA HD. Right now it functions properly and boots into
Windows just fine. But I need to reinstall the XP Pro. So I boot from the CD
but the setup does not see any HD. Are there any special instructions on
installing on a SATA HD?
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Sep 9, 2007
I have been trying to install a RAID setup and I can't get past the windows installation. I have set up the BIOS correctly and I've tried using 2 different RAID floppys and still won't setup. I start the windows installation and at the F6 prompt I press the F6, when it asks for the drivers I press S and first load the Nvidia RAID driver and then again I load the Nvidia storage driver as per instructions and the installation goes until it starts the windows set up and stops right there. If I only load the Nvidia Raid driver then the set will start. The second floppy I tried using was for SATARAID floppy. Same result If I load the Nvidia SATA storage driver then It stops at Windows installation setup. I have tried installing a bootable setup and a nonbootable with no luck.
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Jul 26, 2009
I get up this morning and turn it on, it seems to boot okay, but after the Windows XP logo and the little blue loading bar it hangs at a black screen until after about five straight minutes I get fed up and power down. I tried booting in safe mode and that worked fine a minute ago, but now I am trying safe mode again and it hangs at a file called Mup.sys and will not proceed with the boot.
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Sep 9, 2006
I have tried 3 times to do an XP Repair Install recently - all resulting in shutting down the system with the power switch (have completed it successfully in the past), but after the reboot, the XP Repair Install only gets as far as the Progress bar Window that appears briefly before the Login Window and hangs with the progress bar continuing across the screen, but never continuing the Reinstall any further. With my WinXP Pro SP2 hard drive mounted on my Linux FC3 system with an NTFS driver installed, I copied (recursively) all of the important folders onto Linux where I can create an ISO9660 filesystem image (.iso) file (multiple CDs) that can be used to recreate the information on a new Parallel Install of WinXP Pro SP2.
While attempting to initiate a Parallel Install (in the same partition) which would necessitate a new non-existing folder,e.g. C:WinXP, instead of C:Windows for installation, it occured to me that I was not certain whether: C:Documents and Settings and C:Program Files would survive (if doing the Parallel Install in the same partition).
I am guessing that they would NOT survive - just looking for confirmation on this fact, so can anyone confirm that?
I am also guessing that for those folders to survive a Parallel Install that I would have to create a new partition in which to load the Parallel Install (Have lots of GBs on the WinXP Pro SP2 disk, however, most of the disk is partitioned for C:)- can anyone confirm that also?........
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Jan 22, 2005
I am using Windows XP Professional, service pack 1 is installed. A few days ago the PC would not boot up. I had to reinstall Win XP Pro. All my programs had to be reinstalled because Windows did not acknowledge they were there. All 23 of them work fine. Here's where I ran into a problem. I use a Matrox G200 Quad card with TV Tuner. I downloaded and installed the software for the card and that too is fine. When I download the software for the TV part of the card to work, I double click on the unzipped set up file and it starts working, that gets to the part where it says "Preparing to Install" then it just disappears. It worked before the reinstall of windows.How can i figure it out.
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Dec 18, 2005
i am trying to install windows xp pro (sp2) on my new pc but i get this message:
"setup cannot copy the file: sprb0402.dll".
does anyone know what's going on?
hardw:
intel p4 3.0
msi intel 945p express chipset
2x1GB DDR 533 memory (dual channel mode enabled)
msi ati radeon x300HM 128mb
1x HD wd raptor
2x HD wd sata II
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Dec 30, 2005
Everytime I attempt to install it will present me with a message stating the following: Service Pack 2 setup could not backup registry key HKLMSoftware MicrosoftCurrentVersionUninstallQ282010 to file C:Windows$NtServicePackUninstall$ eg01617. 5: Access Denied
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