Fresh Install Will Not Boot - Hangs At A File Called Mup.sys
Jul 26, 2009
I get up this morning and turn it on, it seems to boot okay, but after the Windows XP logo and the little blue loading bar it hangs at a black screen until after about five straight minutes I get fed up and power down. I tried booting in safe mode and that worked fine a minute ago, but now I am trying safe mode again and it hangs at a file called Mup.sys and will not proceed with the boot.
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Mar 2, 2010
Late lastnight I was attacked by a nasty virus that wouldn't give control of my computer back, every attempt at a "System Restore" was met by the virus blocking my attempt. I was able to do a "System Restore" via "Safe Mode" but strange things began to happen even after the restore point, so I saved as many family pictures as possible. Bottomline, is there a safe way to scan my thumb drive for virus so that I can add my family pictures to my new fresh install?
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Sep 6, 2006
I just upgraded my system a couple days ago and have been having several issues. First, Vista wouldn't recognize my onboard sound and LAN from a fresh install No available drivers, go figure. So, I had to install two copies of Win XP SP2, and then upgrade one of them to Vista. A pain, but the only way I could get everything to work properly.
I got everything where I wanted it, life is good. Then I'm booting into Win XP and I have two identically named Win XP OS's in the bootup screen. So as not to confuse my wife, I went into the Startup and Recovery options menu (Again this is in XP) and deleted, what I thought, was the XP I used as an upgrade to Vista. Turns out I got the wrong one. Now I can't boot to XP, but Vista is working fine. Basically, when I choose "Earlier Versions of Windows" I get HD activity for a moment, but then everything seems to halt. No responce from the keyboard, so I have to do a Hard Re-Boot.
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Aug 17, 2005
This makes about the 6th time I have done the install. When it boots, it hangs for between 10 and 30 minutes at the XP splash screen. The blue bar just goes back and forth but nothing happens like forever. I had tried to replace my HDD as well with an WD SATA 320G HDD, but the bios won't detect it. I tried installing a 40G HDD that had 27G of free space on it. I had been using it as a secondary until my primary went TU last week. I kept running into the problem of it hanging on installation. It would get to the point where it was installing drivers and just stop.
Due to problems that I have been having I went out and bought a new motherboard. I am now running a 1.8G Pentium 4 on an Asis 848P motherboard with 512M DDR Ram. I removed both the 40G HDD and the SATA drive from the system. They are no longer attached. I took a 13G HDD that I had removed to put in a bigger HDD and decided to use it.I did a clean install on the 13G HDD. I formatted it during the installation. Because of the other problems, the only devices that I have connected is the video card, an ATI Raedon 7500, the HDD, keyboard and mouse.The blasted thing still hangs on booting! Because I wanted to know if it happened I activated boot logging and this is what I got.
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Aug 18, 2005
My C: drive crashed and I used that excuse to buy a WD3200 320G SATA drive. My old MB wouldn't support the SATA so I bought a ECS 848P-A and a 512M DDR memory.I tried a new install of XP (Home) onto a 40G drive as primary which had 27G free space. It would only install to the point where the screen was saying installing devices and there was 33 min left on the install. At that point it would stop. The little bar on the lower right would freeze. I left it like this for over 30 min to see if it would clear, it never did. I figured that there might be a problem with stuff on the drive so I removed it and installed a 13G that I had laying around. I formatted it during the install so it should have been clean. It would install and ran until I installed the motherboard and video card drivers. When it went to reboot it would quit. It would go to the XP splash screen and stop. The blue bar would keep cycling but it would never proceed.
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Oct 27, 2008
I installed a clean win xp professional OS on a new rig (quad processor), no issues. Then I did a Acronis recovery from a uniprocessor pc, and installed the correct mobo drivers. Still no issues. The I did a restart and a repair install to load the mobo sata and AHCI drivers. The pc restarts, but everytime I open a program from windows, for example Windows Explorer, or Software from the configuration screen, or Network Connections, I get a window with "Windows Installer", waiting for something to load. The version of windows on my old pc is sp3, after the repair install (I used a win xp slipstreamed with sp2), I see sp2 on my info screen of computer properties.
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May 7, 2006
PC wont boot up any more , it says there could be a currupt or missing file , it says its config system and says it might be able to repair the file using the install disc. i have a System Recovery CD-ROM
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Apr 18, 2005
HI, I just installed windows 2000 professional onto my computer. Everything works fine except that the resolution is really grainy. On some web sites I cannot even make out what the words are. I found out that when I go into my monitor settings in display properties I am unable to install the drivers for my monitor. Does anybody know a way in which I can get around this.
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Feb 20, 2008
What is it?
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Sep 25, 2007
I have just installed a fresh copy of windows XP sp2 on 2 machines. Both Dell Optiplex desktops. Usually it prompts that it has found new hardware for each device it hasn't found drivers for. Device manager lists them with a yellow exclamation icon.Problem I have now though is that the fresh install of XP does not show these prompt at all, although device manager lists them and if i go in there and update driver the device works.The problem I have is that basically i usually copy a driver heirarchy to the systemdrive and point the registry at them, which results in automatic installation on boot. This no longer works and I assume they are related as it doesn't look like it's automatically trying to install these devices.Is there a setting somewhere, seems very strange, what with it being a fresh install?
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Feb 14, 2005
I have two computers, one I use for gaming, the other for school. Both computers had 60gb Maxtor (school with lots of room, gaming with about 10 gb free). My school HD took a powder (the evil clicky noise of doom), but I was able to back up my files prior to that. Me being a quick thinker, I decide to upgrade my gamer puter to a 120gb (don't wanna go too nutso, as I am considering building a much superior computer), and put the good 60 gb in my old Athlon 700. Problem? I cannot get Windows XP Home to complete install on my gamer computer. (Athlon 700 installed just fine with 'good' 60gb).Gamer Computer: Athlon 1800+, 512MB DDR Ram 2100, KR7A Raid MOBO, GeForce3 Ti 200 (128MB DDR RAM), SB Audigy 2(AGP).
It is a RAID mobo, but i do not use the raid functionality, I did not have a problem before(I have my HD and my 2 roms on ide now). I go through the install steps, and I get to the very very end, where it states you are about to start Windows XP, and then it hangs, and thats it.I have tried to ensure there are no conflicts, I pulled out my sound card as well as my network card, and 're-seated' my video card and RAM. I have tried looking at using a winxp bootup floppy, booted into safe mode (the only error it detects is the missing RAID, no conflicts detected there). Heck, I even swapped out mouse and keyboard. I tried putting back the good 60gb back in the pc, and reformatting, but still get the same thing(sometimes the screen is black, sometimes the icky blue of xp, but that's it).I have no idea now. I did make sure that my bios was up to date before taking down the system originally, and it was, so no change was made there. Even swapped out the ribbon cables to ensure nothing was damaged on original removal.
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Jan 15, 2006
Wanted to do a fresh install. I want to wipe the HD clean before I start a clean install. Any programs out there for doing this?
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Aug 21, 2007
I want to do a fresh install of MS xp pro. The problem is I have a newer version of xp installed right now and the xp cd i have is a older version( legit cd). Because of that it won't let me re-install xp using the older cd. I do have sp2 just on a different cd. So how can I go about doing a fresh install? The reason i'm doing this is because my computer is running sluggish and I want to start over sort of speak. Any ideas what I need to do? I have the bios to boot from cd. I also get a error message that the NTLDER is missing. I've been on other forums and so far no help from them.
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Jun 26, 2009
I've been trying to reinstall a fresh, liscenced copy of XP (sp2), but when I get the windows disc to boot, my keyboard won't work. I've tried to keep in both the usb port and to use the adapter to stick it into the dedicated keyboard slot - no luck with either. Do I have a driver issue? Under admnistrative tools/computer management/keyboards/hid keyboard device/driver/driver details, I have two different driver entries: the highlighted one on top says WINDOWS/system32/DRIVERS/kbdclass.sys and the unhighlighted one below it says WINDOWS/system32/DRIVERS/kbdhid.sys. I seem to remember adding or updating my keyboard driver at some point, but I'm not entirely sure. Can I/should I restore the kbdhid.sys driver, and if so, how do I do that exactly? Do I have some other issue? A USB driver issue perhaps? I have a number of different usb drivers as well.
As a corollary, when booting with a bootable disc (the XP disc and with my BIOS set to boot from disc first), the program asks to hit any key to boot from disc. With my keyboard plugged in normally (to the usb port), I get no response at that stage. Using the adapter, plugged into the dedicated keyboard spot, I CAN get a response, but then get no response (from either usb or dedicated keyboard connector.) when the XP disc boots up to the blue option screen.My computer knowledge is adequate but not extensive. I did build my system, but it was my first build.
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Oct 11, 2010
I'm doing a fresh xp install on an older hp ze5700. I am able to get the machine to recognize the cd drive initially and go thru the install up until it has to reboot to set up windows. then it seems the laptop does not recoginze the cd drive and freezes on the 'setting up windows' part.
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Nov 15, 2007
I have an athlon 1.2 asus a7a266 motherboard and 80 gig HD with XP and want to do a fresh install so I can pass it on without easy access to any past personal data.It still has a floppy and all my old boot discs say the files such as fdisk and format are not compatable with this operating sys.I made a boot from the computer but it doesn't have formatting software included.One I get it formatted with CD support I'll be on my way.
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Sep 25, 2008
Machine is an HP pavillion, 1gb of ram, running XP. I would like to do a fresh reinstall to clean out some of the gunck stuck on this pc. What would be the best way to do this?
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Feb 17, 2009
I recently got some virus which kept on duplicating, so my AVG antivirus could not permanently delete. So I did a clean reinstall of Windows XP Pro 32 bit with a full reformat. It is still very buggy. Some of the bugs even resemble the errors I was having before the reinstall. There were things like "could not load cmd.exe", AVG antivirus marking almost every Window's .exe as a Heur virus, "could not load login because of data execution prevention", and programs like Windows Media Player 11 and Visual Studio not being able to be completely installed.
Should I be concerend that this is a hardware issue? The harddrive should be OK because a full format should have detected bad sectors. Maybe my RAM is damaged?
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Feb 3, 2008
I have just done a fresh install of Windows XP - all is fine.Question - I am just downloading 92 updates from the M/soft site!!! Is there anyway to get hold of these and burn them to a CD so next time.
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Feb 22, 2010
I'll buy a new motherboard with video card, cpu and memory but I will keep the old HDD. My old mobo is burnt so I can't boot the PC. I want to do a fresh install on C: but I have some data that I need. I have a few ideas but I don't know if they'll work.
1)Can I use Windows XP Live USB edition to boot with the new mobo, copy the data from C: to another partition and then do a clean Windows install(well, only the C: partition)?
2)What if I do a Windows Repair Install, copy the data from C: to another drive and then do a clean install?(I don't think this is a good option because the user settings and program files will be deleted and I want to keep them so I will know what apps will I have to install.
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Mar 9, 2005
Trying to do a completely fresh install of XP on a mates computer. I have booted from 2 seperate windows xp discs (both of which have worked fine previously). It gets a small way into the setup (just past RAID drivers etc) then asks "Please insert Windows XP Disk 2 or whatever (depending on which windows version) in Drive A: and press any key to continue." I have never had this happen before and am not sure how to get past it.
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Oct 5, 2007
I'm getting ready to reformat my XP machine, it's long over due. Since I'm stuck with my older hardware: Intel P4, AGP, I'm trying to pull every available once of performance out. I'm trying not to leave anything on the table, but I'm not spending any more $$$ right now.I have 2 physical HD's. a SATA II (3.0) 320 Gig. This drive is pulled directly into the MB. Right now, it has 2 logical partitions, but only about 80G total is in use for my OS + Apps. The other drive is a SATA (1.5) 400 Gig. This drive is plugged into the PCI card that came with it, as opposed to my MB because my MB won't recognize it. It also has 2 partitions but is used only for my data and for keeping revisions of the same file. (I back up to both an external HD and an internal backup service.)
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Nov 6, 2009
I am working with a small school as IT help (along with other hats). We recently replaced PC's in a computer lab with new IMACs. I now have these older PC's that came preinstalled with Windows XP Home on them. I was going to keep them around to use as back-ups in the classrooms or additions for tutoring,etc. My first question is, since they were used for about 2-3 years in a lab scenario, should I do a fresh install of Windows Xp or just try to clean them up the best I can. (They all are DELL running 797mhz and 512mb RAM.)
If a fresh install is the best option, I have another question.
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Jan 11, 2006
What do I have to do to do a fresh install?? Do I just format the hard drive and restart with the XP disk inserted?? Is it that simple or is there more to it?
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Nov 18, 2007
I have never had this problem before but I am trying to do a fresh install of windows xp home on a dell dimension 2400 desktop. I deleted the current partition and then continued with the install. The computer is only currently at the "Installing Windows" portion right now and I started it at 10am this morning. So at my time it has been 7 and 1/2 hours so far. Its not frozen either. Does anyone know why it might be taken so long to install?
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Mar 30, 2010
I have an IBM Thinkpad R51, which had Ubuntu before (and XP a long time ago.Now I reinstalled Windows XP (licensed, just in case you ask). But the wireless network adapter (internal) doesn't seem to be recognized. So I downloaded and installed the driver, but it doesn't do anything. I went to see if XP recognized the card but it doesn't, it is listed in "Other hardware" with a question mark.I do not have a wireless icon either in the notification area or the Network Connections.
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May 29, 2010
Internet Explorer icon in "START" does not show the "E" icon as expected. It shows the icon (blue box with tiny tiny red, blue and green icons inside) that sometimes indicates that XP is not sure how to open the program or which program to use.However, the program WILL open.
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Jan 23, 2007
OK, I just finished building my PC, but I can't figure out how to install XP (don't stop reading, it isn't that easy).I get XP Pro SP2 through the Microsoft Campus Agreement for free, since I'm a full time student, it's legit.Problem is, they can only provide it as a self extracting executable.I can't get it on a bootable cd.I want to do a clean install, without installing a previous version of windows and then installing XP pro on top.
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Feb 25, 2007
Basically the first time I tried installing windows (pro sp2 from my alienware) I used the floppy set and I got through to the installation screen just fine but it wouldnt read the disk in the drive. So I thought it may have been my disk. I tried 3 other disks ( 2 different burned disks and an authentic windows pro sp 2 disk) none of them worked. So now I figured that it may have been the driver for my dvd burner drive. So I tried using a boot disk with some generic drivers on it. First I tried loading a win98 boot disk which did not work. Then I tried an XP boot disk with some drivers and that didnt work. (what I mean when I say it didnt work is that when I tried installing off the three different disks in conjunction with the setup floppies) Then I tried using a 95 boot disk and still, nothing happens. Except now im having even bigger problems. I cant even boot floppies anymore. It seems like any or all the drivers I got from the boot disks completely ****ed up my system and im unable to do anything at all.
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Sep 8, 2006
I've had this Compaq since 2004. I've added a gig of RAM, a 250gb SATA HDD, and a 6600GT card.
Anyway, I want to do a clean install of XP, which I've never done. I've cleared a bunch of space on my 250gb HD and transfered all the files im going to keep from C: to the 250gb.
So my question is what will happen to my 250gb drive? Do I have to disconnect it? Will XP recognize it after the clean install? What about the extra RAM and 6600gt?
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Jan 16, 2005
I formatted the PC, reinstalled WIndows XP w/SP1. I've got Norton Personal Firewall and Norton ANtivirus installed, all up to date. I have Spybot S&D and Ad-Aware 6 installed, also all up to date. They catch nothing. Everything works peachy keen for a while, but then, I cannot open new instances of programs(such as IE or Firefox), taskmanager will not open on my screen(the the CPU meter appears in taskbar), and attempts to install programs while this is going on causes the isntall to hang, and things to get really messed. I even formatted agian, reiinstalled XP again, and it's STILL happening. I've downloaded all the security patches from Microsoft, except SP2 it hangs because of the problem stated above
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