Explorer Will Not Load After Virus Clean Up
Jun 2, 2006
Windows XP home edition ran ad aware SE personal, quarrantined about 130 "critical objects" rebooted and now just the desktop screen shot will load after booting. task manager says that explorer is running
and yet there are *no applications* running. how do I get explorer *application* running again?
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Sep 10, 2008
I'm gonig to do a clean install of my system, but I need to make sure it doesn't load the sp3... because that screws my cmoputer up, as indicated in the following thread.I just need to make sure I'm doing it right.Do these instructions look good.
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Oct 28, 2009
NeonFx, worked me through getting rid of a really nasty bug and now my machine has been proclaimed CLEAN! However, one of the really annoying side issues was that my printer was totally bogged down. I figured that getting rid of the virus would get my printer back. It spools up, starts to print, and then nothing....takes over 15 minutes to print a half page of word doc. I reinstalled the printer software and updated the drivers. It's still the same...no change. I spent HOURS on the phone today with an HP tech from the Philippines. He basically redid what I did, and said I was running out of RAM. Not true...I've got nearly 50% of RAM available....
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Apr 7, 2010
2 days ago my computer was infected with a virus (virus.win32.virut.ce) that has ripped it to shreads! Anyway, I got a windows XP disc hoping that I could erase everything and start new but I've noticed that when I start up and I press "CTRL S" to get into my bios, I can't change my boot options. It says:
Network Boot Protocol --- PXE
Boot Order --- Use BIOS boot order
And when I try to change either of those settings it says: "There are no other choices for this option"
My computer is a bit old now, bought it around 2003. It has an MSI GNB Max-SR (motherboard) Serial ATA RAID (Whatever that is) Pentium 4
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May 15, 2006
One of my system files - taskdir.dll concretly- is infected by Trojan.Proxy.lagr. Although Bit Defender 8 blocked the virus, it returns every time I'm booting. How to kill entirely the virus?
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Jul 30, 2005
Is it better to disinfect files that are infected by viruses,or to delete the infected files?I've set my virus program to automatically delete virus infected files.I don't know if that's the right thing to do.
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Mar 8, 2007
I am getting an error message from AOL safety. It reads "We found and were not able to clean or block a virus infected file. (C:windowssystem32winlogon.exe) My operating system is Windows XP.
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Jan 12, 2008
I am trying to reformat my HD but can't get past the "Loading Setup files".I have a Win XP SP1 CD from which I am trying to reinstall by reformatting my HD. Current OS on the computer is XP SP2. After booting from the CD, it goes through the Loading of Setup files and then I get the STOP ERROR. It says that "A problem has been detected and Windows has been shut down to protect your .....". I have tried restoring my computer to two different previous checkpoints but I can not get past that screen. I have never encountered this problem before because I have clean installed several times but this time I am having this problem.
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Apr 7, 2005
Avast has a whole page of awards, I use their free Anti-Virus program. Here is their clean-up tool.
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Oct 11, 2005
I got a virus, McAfee cleaned them and now today I cannot open task manager. It opens then closes that fast. McAfee still finds no viruses. I've ran ewido 2 days ago and spybot. IE sometimes doesn't load and I cannot access the resistry from RunRegedit.exe, it also opens then closes.
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Jan 12, 2008
Long story short, it's been a week since i've seen my desktop. No taskbar, no start menu, just my wallpaper. I have been able to use my computer through the Task Manager but that's about it. In searching for answers through the past week, it has been brought to my attention that the most likeliest of problems pertaining to this would be that my Explorer.exe is not active when I restart my computer. I have ran numerous Malware programs and have removed quite alot, but this problem still persists. I have searched through this forum and have seen one case to where this particular problem was solved but it needs special attention.
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May 18, 2005
Ok, so, I wake up one day, turn my computer on, log on to my profile, takes a little longer than usual, but, nothing suss. Comes up with my wallpaper and then gives me an error. Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something it might be lost. Tell MS about this problem. <Send error report> <don't send error report>
I've tried to run system restore, but it won't let me go back a month on the calendar or change system restore settings so I can't restore any point that isn't the restore point made today, after the errors started happening. Also, every time I run an app, it says "ctf loader can't run" and comes up with the error report screen, I click don't send, it goes away and the app works fine. So I ran adaware, deleted everything it found, ran HJT
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Dec 11, 2004
I think these two are related, but I cant seem to find anything that would explain why either is occuring. When trying to load Photoshop, Dreamweaver MX, or any other heavy duty program (3D Studio Max etc), I get the error "Explorer has caused and error and needs to close". Also, when trying to run some problems I get an error stating that I am running a 16-bit MSDOS sub-system and references the files command.com and autoexec.nt. Last I checked the MSDOS subsystem quit with Win2K. I've run ad-aware, spybot, and AVG antivirus trying to find something that way that may have effected the system, but I didnt find anything.
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May 10, 2005
I leave my computer on 24/7 but lately every morning when i wake up I'd come downstairs to error messages related to virtual ram running low (but a meter would read my actually ram used at 1-4%) Programs would crash due to not having enough memory and nothing would be running when i woke up. The weird thing was, there weren't any new programs that were running, it was all the same things that worked fine before. It started suddenly, and after updating a program called Azureus it seemed to worsen, but it was always the first to close. I noticed that Norton 2003 auto protect was disabled and it wouldn't enable so i upgraded to 2005 and updated it. It then found 30 some viruses, all being Trojan related. I think all of the files were related to TASKMNGU.exe and a file called something like MSMSGI.exe. Norton couldn't clean them so i rebooted in safe mode and scanned, when it found all of them it quarantined a few, deleted about 20 and 4 were left unable to do anything with. i then rebooted into normal windows, and was going to see what was left, and how to handle them, only when i clicked on my user, entered my password, and waited for my desktop to load, it never did. It froze with my background image there, all my processes seemed to start up except explorer (windows explorer, not IE, i use Firefox anyway). I tried rebooting in safe mode and had the same problem. I tried going to new, and running explorer.exe from task manager but it says i cannot find the file. I hit browse, found it and selected it but again it said it couldn't find it. I then tried repairing the version of XP with the install disk from Dell but it just takes me a command prompt, which im not sure what to do with. does anyone have any ideas how to get explorer to load?
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Nov 3, 2006
when i load internet explorer i get an error message saying internet explorer has encountered a problem and needs to close. i have windows xp.
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Mar 30, 2007
windows loads and everything but when its done the only thing i get is the wallpaper, no START button no programs, seconds later i get a message that says explorer.exe couldnt start iertutil.dll was not found ,, is there anyway i can fix this i dont have the manufacturers cd windows came pre-installed on my laptop.
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Oct 10, 2007
Internet explorer takes ages to load after I've clicked it. it IE7. any ideas
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Dec 22, 2005
It all started when none of my folders would open or "mycomputer" or any "explorer.exe" related things. So I restarted the computer, and after restart the logon screen come on. I tryed to log in but all I got was the "Loadding your personal settings".Then nothing. So Ctrl-Alt-Del the consol comes up. I tried to run explorer.exe manuly but it just blinks on the screen and then disappear.It is almost like something is killing or not letting explorer.exe stay loaded.
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Aug 28, 2005
Xp pro,wireless broadband,still works.just wanting to share folders between 2 wireless pc's.After log in,wallpaper appears and that's it! i can run programs via task manager, but trying explorer.exe brings the desktop then disappears.
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Jul 16, 2005
WindowsXP Pro Sp2 system hangs when I load http://ccollomb.free.fr/unlocker/#download site. What is the reason for this?
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Apr 30, 2006
Whenever i launch internet explorer it takes longer than usual to load. And when i go to type a web address it just freezes and never loads a new webpage. I don;t know what is going on. This has started to happen on friday. I;ve ran the following and they found some stuff and have deleted it but i still have the same problem. I;ve even tried system restore and it still persist. I noticed that when i try to delete my history i get an error about not being able to open shell32.dll or something and that some about a inetcpl.cpl is having a problem.
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Nov 13, 2008
Whilst attempting to remove a spyware/virus (the entire malwares/virus no longer seemed to be there but the malicious processes acpiz.dll and WINotify.dll would lurk in various system processes, I tried some program which was supposed to delete that malware but it just seemed to corrupt everything worse) I seem to have corrupted whatever program Windows uses to display that start bar. Windows loads 'normally' till it gets to the point when startbar should appear where it does nothing. alt-tab displays nothing either. Only way I can run anything is by booting in 'Safe Mode with Command Prompt'. From cmd.exe auto-starting I can start explorer.exe and then other programs. However since it's in Safe Mode I can't start internet which is what I really want to actually be able to research my problems.
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Aug 14, 2007
problem started about 2 weeks ago, seems to only crash when loading video files specifically
Running windows XP Pro SP 2
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May 12, 2006
I've got a problem with Internet Explorer (thought this question belongs to this forum). Well, everytime I exit Internet Explorer, then open it back again - I see that all my cookies were deleted. Why does that happen? Is it some wrong configuration in IE? If so, how and where can I change it?
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Oct 16, 2006
When I start IE6 it just hangs on a white screen. I have SP2 and I've removed and reinstalled IE6 a couple of times but it doesn't help. When I launch IE it just hangs attempting to load my homepage (google) but I can press stop and access Options etc.. Firefox and all my other programs that access the internet are working fine but I need IE working too.I can't even access my router control panel via IE which makes me think this is a IE networking configuration problem. I've tried flushing dns but that didn't help.
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Oct 26, 2007
I have put my Internet Explorer favorites on the start menu. When I click start, then favorites, and then click on a link, sometimes it will dial up and go to that particular web page as it should, it will only partially load the Internet Explorer page. It doesn't dial up and just locks at that point. When that happens I have to dial up my ISP directly, then open Internet Explorer, go to my favorites menu from there and then to the link I want
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Sep 1, 2005
Ive been having problems with a virus lately. So i decided to purchase McAfee. Instead of going out and buying it, I bought it online where you can download it. But after restarting, the explorer.exe wont start up. And when i manually try to start it up, My Documents folder comes up.
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Apr 12, 2006
First my computer was cutting off in the middle of any program. I decided to delete everything on the drive and reformat it and reload windows xp. While trying to load windows xp it would load the set up but when going to load files it locked up everytime. I tried also loading windows 98, 95 and they too locked up. At one point it said I had a virus in my boot sector and at another time it said I had a virus in my RAM. I got a program called PC Beginner to help partition my drive and redo the MBR. I can partition the drive and format it but windows still doesn't load. Now I wonder if there is a problem with the mother board and I have a dual bios board, I was wonder if there is a program loaded in the dual bios that may somehow causing my problem. If so what can be done to clear the problem? How can I get windows reloaded?
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Dec 14, 2005
My operating system is Window 2000.Last Friday my laptop was infected with UnSpyPC, a Quicklink toolbar and 6 large icons.Thanks to HiJackThis and Spyware removal programs etc I think I have gotten rid of the problematic crap. However now I seem to have ended up with a few corrupt Folders/Files.Whenever I try to run a Norton Antivirus scan or any number of Spyware removal programs such as Spybot, Spysweeper, Ewido, Ad-Aware etc they all get stuck or crash on one particular general data Folder. Explorer.exe also crashes and generally freezes the whole system when trying to access or search this folder
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Aug 14, 2007
My computer is infected. I have ccCleaner, Spybot, Ad-Watch, Ad Aware, Windows live onecare. I have ran them all but I am still having problems. When I log onto Internet Explorer I get a blue screen that tells me I need to reset my security settings in order to view my home page which is road runner. I followed the instructions and nothing. I cannot view any flash sites. I tried to see if I am missing a flash player and I cannot locate one. When I try to download Adobe Flash Player, I am unable to do so as the download button does not appear on my screen ( I know where the button is supposed to be because I checked out the site on my daughters computer,which I am on now). I also tried to download other software to help with the spyware and malware, however the minute I hit download I either instantly get disconnected from the internet or I get an error message that says " Internet Explorer has encountered a problem and must shut down...". I have gone into safe mode and ran spybot and the others and still no better. I am getting a message that Windows Firewall is disabled, however when I got to it Its grey and it wont let me turn it on. I have been trying to fix my computer for days and am completely fustrated,
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Mar 7, 2010
I had my laptop fixed due to windows xp not starting up. My laptop will load data cd's i.e. excel, word ete, but it won't ...
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