Undeletable Folder/Files Crashes Explorer.exe & Virus
Dec 14, 2005
My operating system is Window 2000.Last Friday my laptop was infected with UnSpyPC, a Quicklink toolbar and 6 large icons.Thanks to HiJackThis and Spyware removal programs etc I think I have gotten rid of the problematic crap. However now I seem to have ended up with a few corrupt Folders/Files.Whenever I try to run a Norton Antivirus scan or any number of Spyware removal programs such as Spybot, Spysweeper, Ewido, Ad-Aware etc they all get stuck or crash on one particular general data Folder. Explorer.exe also crashes and generally freezes the whole system when trying to access or search this folder
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Oct 13, 2006
when I try to move a file using "Move To Folder" Windows Explorer says it has encountered a problem and must shutdown then after I close that dialog (send error report/or not) Dr Watson Post Mortem Debugger does the same computer locks up except I can use Task Manager to reboot.
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Dec 21, 2006
alrighty, here's what's happening. theres a folder with a ton of music in it that I created for the sole purpose of gathering it all in one place. now, when you rollover the folder icon, double click it, explore it, search it, open it, etc, you get the send/dont-send windows error and explorer crashes and restarts when you click dont-send.
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Oct 8, 2006
In Windows Explorer anytime I want to copy or delete an avi file WE closes and get the attached error report.
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May 10, 2010
Okay so it seems that whenever i try to handle a big file. Or something that seems to "stress" my hard drive. my Explorer goes crazy. First i get an error like this:I would of took a screenshot but when trying to paste the print screen it just says Error copying to clipboard. Asif it should read something there but it doesnt. Even the "OK" Button doesnt say anything but i just press it anyway.All text dissapears from my icons and all buttons and tabs and stuff. I also cannot start any program.. Starting task manager gives taskmgr.exe - Application Error : The application failed to initialize properly (0xc000012d). Click on OK to terminate the application.
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Feb 23, 2007
When i browse through my c drive and open program files i get an Error saying Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. The error signature says:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: oggsplitter.ax
ModVer: 1.0.0.0 Offset: 00007732
It doesnt happen in any other folders. I have searched the web but no one seems to have the same problem
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Mar 12, 2004
When i play/single click some video files (Xvid) explorer crashes, while its trying to build the thumbnail. These files are not in the my documents folder and can be played through one program that i have (VideoLAN)but most programs ie win media player cant play it.
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Jul 14, 2005
C:Documents and SettingsAll UsersDocuments, looks like a harmless Documents folder, yet it is not accessible (trying to open I get a pop-up saying "access is Denied") When I try to erase it I get the windows system folder blah blah blah cannot be deleted. Then I try into the command prompt, exit explorer from the task manager
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Dec 29, 2004
I put a folder on my desktop from a harddrive that had some weird access issues (formatting fixed it), but the folder on the desktop still has the problem that it did when it was on the original drive. Basically, the folder can't be deleted, and it's contents can't be opened. Its properties say that it's empty but it's not.
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Mar 27, 2005
I have a folder that is on my desktop that I want to delete. Unfortunetly, after I delete it, after a few minutes, it comes back. I've tried a number of reg edit programs
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Dec 15, 2006
I made a folder (right click/new folder) on my desktop and used it to keep some files I received organized. When I was done with the job, I erased everything and when I went to delete the folder, it tells me: Cannot delete file: Cannot read from the source file or disk.
I have tried deleting it on boot (?) but those programs only delete files not folders.
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Aug 1, 2010
when i download a file and then try to open it. i get an error that the specified file has encountered a problem and needs to close. if i cut and past the file to a location outside the folder i can then run the program.
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Aug 21, 2005
Using Start > Run > %temp% > Select All > Delete > Yes,
I find there are a couple left over that wont let me delete them. They are ZTR21E.tmp and ZTR224.tmp.
I receive an error message:
Cannot delete ZTR21E.tmp: Access is denied. Make sure the disk is not full or write protected and
that the file is not currently in use. (There are no programs open and the Task Manager confirms that.)
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Feb 21, 2009
I am confused, but I will describe this best I can: explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this
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Jul 24, 2005
For some reason, windows explorer has started locking up when I open a folder with many video clips in it (pretty much any folder with more than 50).I have a feeling that this is a codec problem, but I've installed pretty much every codec I can find and I'm still getting the problem.
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Sep 28, 2006
My pc is so slow that it takes ages to play a song in wmp11. Ive used tools like ad-aware and registry mechanic, tune up utilities. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
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Jan 12, 2009
I have some bz2 files totalling 171MB on an external disk drive which I cannot delete. When I try to do so from Explorer I get the message Cannot delete file: Cannot read from the source file or disk. When I click on one of them 7Zip lists them with all their properties, but when I try to delete from there I get the same message. I do not understand how a file can be readable and not readable at the same time. I have tried MoveOnBoot without success
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Jun 22, 2005
every time i try to open anything that uses these programs i get a 'windows/internet explorer has encountered a problem and needs to close' crash i think i have a virus in my processes i have 2 strange ones one is n6tgoxae.exe the other is 86851316.exe norton fixes this is for a short while but then the problem soon returns i have also tried spybot search and destroy as well as running AdAware can anyone help me on how to fix my explorer problems and gettin rid of
these processes?
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Sep 11, 2007
Faulting application explorer.exe, version 6.0.2900.2180, faulting module netapi32.dll, version 5.1.2600.2976, fault address 0x0003952c. When a user is editing documents in Word 2003 from a network share, the Windows Explorer then shuts down and refreshes the desktop. The error message above is in the Application Event Log. the Event ID is 1000. Done some searches and tried a few things but still user gets this error. After this error in the Event Log another message is "The shell stopped unexpectedly and Explorer.exe was restarted. The Event ID is 1002 for this one.
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Dec 11, 2004
When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
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Jul 1, 2005
I am having problems starting both Internet Explorer and Windows Explorer. Both generate the same error: "Internet (or Windows) Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." The details show that ole32.dll is the guilty module. So far I've had no success in locating a solution. I am using Windows XP Home Edition. I should also note that the control panel won't function either since it is basically part of Windows Explorer.
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Apr 27, 2010
My anti-virus software keeps on detecting some virus from different folders from the C:WINDOWS emp folder, yet all folders are empty. It detects trojans from those empty folders . All folders from the temp folder are empty. Can't I just delete it all?
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Jul 30, 2007
all my folders have a duplicate folder inside them that cannot be opened and no matter how many times i delete it it keeps coming back, further to that my start menu is all screwed up all the subfolders on the all programs list are gone and all the programes aswell and when u install new ones it puts them there but then they dissapear
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Oct 22, 2005
I don't have the windows bar (the one with the start) and I can only run programs through the CTRL+ALT+DEL and having a new task created. I was contaminated with several trojans/worms/etc but I think now I clean, since i already run Spyware Dr. and Spybot. I also already run Trend micro online clean and I have avast antivirus installed.
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Nov 18, 2007
My office comp is never on the internet but it got this issue:Got DR Watson Postmortem Debugger alert. Comp froze. This happens whenever accessing My Computer or accesing files in ext drives.In Safe Mode I tried Ad-Aware, SpySweeper, spybot, and some others.I disabled Dr Watson. Now I get this error when accessing problem areas on my comp;So when I click OK explorer crashes... but doesn't freeze up like it did with DrWatson enabled.
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Jun 2, 2007
Everything seems to be working without a problem. And after running numerous virus scans and spyware scans, I don't pick up any problems. However, every time I open up a folder which has some of my movies in it my computer hangs. Actually only windows explorer hangs, everything else functions fine, but my taskbar becomes un-clickable and the folders hang. I then close the drwtsn process and it all resets. I don't really want to delete the folder with my movies so is there any way to do anything about this?
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Sep 30, 2005
I am using Windows XP Home OS. I have formatted a CD-R disc using Direct CD format utility. When I try to create a new folder on this CD and rename it after the "new folder" appears, the system crashes and reboots itself. I have been able to do this without any problem before and this has suddenly just occurred. I can't be sure if this is the first time I have tried this since updating to SP2. Can this be a problem with Windows Explorer?
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Feb 1, 2005
When in Windows Explorer (XP Pro) and burrowing through folders I get the following error:
Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
Details:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll ModVer: 5.1.2600.2180 Offset: 000106c3
I can make it happen consistently by going to the eighth level of sub-folders.It just closes Explorer and then everything comes back up (except for Explorer or my email if I was attaching a file).
I have tried everything, including a reparative install of Windows XP Pro. I have run sfc /scannow. I try to do regsvr32 ntdll.dll and I get the following error:
ntdll.dll was loaded, but the DllRegisterServer entry point was not found. The file can not be registered.
I have run Ad Aware SE, SpySweeper and Spybot (and even a TDS-3 full system scan). Spyware/virus is not the problem. Caches/temps are cleared, she defrags fine. This is a Dell Latitude 600m 1.6GHz 768MB.
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Mar 3, 2008
I log into my account, windows loads up and during start up, explorer.exe just crashes, it completly removes itself from the task manager every 20 seconds, desktop icons then dissapear with only the wallpaper/background showing. This is a real problem, I've used Spy Doctor and Kaspersky, it found a few malware and trojans and my system appears to be clean however my explorer.exe continues to crash every 20 seconds, forcing me to launch programs through task manager in order for me to function on the Computer. I've read up this problem throughout google and tried some of the advice thats been given to others with a similar problem as the one im facing with however it still crashes.
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Mar 7, 2006
I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc.
Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Oct 9, 2007
Every time i try to run any program to help, it says Windows Explorer is not responding, furthermore, i cannot access the internet. When i try to access the network connections, it says to make sure Network Connections is running. Also, i just deleted a trojan, i cannot recall the name, but AVG couldnt delete it. I saw it was located in the temp internet files folder, so i just cleared it. It also said there was a change in kernel32, but i've been told thats rather common.
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