Explorer Crashes Then Restarts
Mar 7, 2006
I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc.
Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Feb 22, 2008
Explorer.exe will load when my machine starts up. About every 5-10 seconds, it will close, meaning my desktop blinks off. Another 10 seconds later (or around that) explorer.exe will start again and my desktop will come back. Eventually, it stops trying to load and the desktop stays off. I can go to task manager and run explorer.exe to repeat the process of having explorer.exe run, stop, run, etc. I don't receive any error messages when this happens. This machine has the latest Microsoft updates incl service pack 2.
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Apr 17, 2006
On a new computer I installed windows XP pro, updates and installed basic software, such as Office XP, McAfee, Firefox, etc. Whenever I open My Computer or windows explorer and browse through folders, after a little while explorer crashes and then restarts. This also sometimes happens when I open the start menu. Occasionally, Dr Watson postmortem debugger is triggered and the computer freezes until I end the process from the task manager.
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Oct 13, 2007
basically when the computer starts up explorer loads then shuts down then loads then shuts down. it does it so fast that the start menu and stuff literally looks like its blinking. i cannot do anything it does it so fast, even in safe mode.
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Sep 23, 2006
i have i think it is a spyware problem, there is a file in the windows folder that needs deleating, the only problem is windows vistas explorer restarts every 10 seconds or so and i cant browse the hdd because it jus restarts itself lik u have just logged in, i have even tried this in safe mode but it stil does it. Anybody know of any problems like a certain spyware name or virus that is doin this, and any programs that would likely to get rid of it, this has happened before, and i deleted the program in the windows folder and it was fine, except i dont know the name of this file i havbe to delete this time.
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Sep 6, 2008
I'm running Windows xp professional, and I recently upgraded the hardware in my computer. After this upgrade my computer would infrequently just restart, about once a week or so, but I left for a trip to vancouver for a week and when I got back and turned my computer on the problem started getting much worse. Now it happens about ten times a day, and I can't just leave it off because I don't have another computer and I need this one for classes. Also, when I try to play games it shuts down, or freezes about ten minutes after I start. I have run AVG, Spybot, and ad-aware, and the problem remains. This problem seems to be completely random, sometimes it happens while I'm doing something, and sometimes it happens when the computer is doing nothing.
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Jan 21, 2005
My pc crashes, freezes and/or restarts during some games - especially online games. Why is this so ?I have a Nvidia GeForce FX2000 and an Intel Pent 4 3GHZ processor, and DirectX 9.03 is loaded.I am at aloss to understand whay it keeps crashing ?
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Oct 23, 2006
I installed a USB media card reader in my system, soon thereafter, I began experiencing some problems with programs acting strangely and crashing, etc. I unplugged the card reader since I rarely use it anyway. The problems seemed to stop for about a week or so. Then the computer would just randomly restart in the middle of a game or when left running idle for a long time, such as overnight or while I'm at work. I thought that maybe my 420w psu was reaching its limits with 3 HDDs and 2 optical drives plugged in. I unplugged a single HDD and now the crashes happen less often, but still happen. The crashes are more likely to happen when playing a game, but the programs include the game itself, or winamp, trillian, skype, firefox, or "truevector service". Those are usually about the only programs I have running at all. Twice so far I have encountered the blue screen of death, which I hadn't seen I think since SP1 was released. So far I have tried updating my BIOS (all 3 available versions), updating my video card drivers, even reformatting my system drive, all to no avail.
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Feb 6, 2006
I am using Windows XP Professional with Service Pack 2 and every updated that is required and available for this operating system. I am experiencing crashes which then restarts the computer, at restart the error report box opens up, and I send an error report, which Microsoft send a statement with regards to a driver error which as an I.D. Q322205, my problem is where or how do I reinstall this driver.
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Jul 18, 2007
it is not the hardware's issue, as this is a dual-boot windows ME and new installation of XP (w/SP2) home and this never happens when it is running ME, only XP (they are on different drives). What can this be due to, and how can I tweak my XP software to not crash (and create a need for system restore due to errors!) everytime I want to install software from a CD?
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Feb 21, 2009
I am confused, but I will describe this best I can: explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this
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Mar 29, 2008
I'm using a different computer, than my not working one to post this. My other computer has frequent crashes like when i click certain things. It says beginning dump of physical memory in a blue screen and counts up from 1 at the bottom of the screen. It takes forever so i Just restart the computer. I downloaded and installed a BIOS update, tried a different graphics card, tried different RAM chips, tried a different processor, and it still happens.
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Jul 27, 2005
At the beginning I thought I have it only whne I am using a special program. Now I saw I may have it even when I am not doing anything special - like reading a webpage. However, the main problem is when I am running Adobe Encore DVD - that program runs for a long while. Everytime it crashes (I mean win XP crashes with a blue screen). I have checked the event logger that what it says: 0x00000019 (0x00000020, 0x86764ec0, 0x86764f60, 0x0a140014) but most of the time I get the following: 0x1000008e (0xc0000005, 0x804c6c2f, 0xf3e1cb30, 0x00000000).
I have searched web and found that I should try to do the following: to change DisablePagingExecutive value from 0 to 1. I have done it, and tried to run Encore. At the same point I got the following reason for OS failure: 0x1000000a (0x000005c4, 0x000000ff, 0x00000001, 0x804db8ca). I really don't know what to do. I have to finish the DVD REALLY SOON and I can't create the image. Please please please help me (to reinstall windows is not an option - I can't ensure that the DVD project will not be deleted and I can't backup 55GB).
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Sep 28, 2006
My pc is so slow that it takes ages to play a song in wmp11. Ive used tools like ad-aware and registry mechanic, tune up utilities. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
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Jun 22, 2005
every time i try to open anything that uses these programs i get a 'windows/internet explorer has encountered a problem and needs to close' crash i think i have a virus in my processes i have 2 strange ones one is n6tgoxae.exe the other is 86851316.exe norton fixes this is for a short while but then the problem soon returns i have also tried spybot search and destroy as well as running AdAware can anyone help me on how to fix my explorer problems and gettin rid of
these processes?
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Sep 11, 2007
Faulting application explorer.exe, version 6.0.2900.2180, faulting module netapi32.dll, version 5.1.2600.2976, fault address 0x0003952c. When a user is editing documents in Word 2003 from a network share, the Windows Explorer then shuts down and refreshes the desktop. The error message above is in the Application Event Log. the Event ID is 1000. Done some searches and tried a few things but still user gets this error. After this error in the Event Log another message is "The shell stopped unexpectedly and Explorer.exe was restarted. The Event ID is 1002 for this one.
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Dec 11, 2004
When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
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Jul 1, 2005
I am having problems starting both Internet Explorer and Windows Explorer. Both generate the same error: "Internet (or Windows) Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." The details show that ole32.dll is the guilty module. So far I've had no success in locating a solution. I am using Windows XP Home Edition. I should also note that the control panel won't function either since it is basically part of Windows Explorer.
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Nov 16, 2004
I'm working on a computer for a client and have found it to be the most problem filled machine I have ever delt with. Spybot and ad-aware removed between the two of them over 1000 spyware files, I had to un install several bad programs, and stinger found 7 critical viruses. . It also will not connect to the Internet, it has been configured to the shop's network and I can ping other computers in the network no problem, I can even ping the gateway, but it cant connect to or ping any site beyond that...and finally, explorer restarts anytime you right click on a file on the desktop
I did manage to get highjackthis on to it and move the logfile to this computer on my USB drive and so here it is
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Feb 18, 2008
I keep getting an error from microsoft and soon after the error. Explorer.exe. restarts. and this happens very frequent. the error is "Microsoft Visual C++ runtime library Buffer overrun detected!
Program: C:windowsexplorer.exe A Buffer overrun has been detected which has corrupted the program's internal sate. the program cannot safely continue execution and must now be terminated."
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May 15, 2005
I upgraded to SP2, on Xp Pro, now when I try to start windows explorer, the explorer.exe restarts. This is on a K8V-X Motherboard with Athlon64 3000 cpu.
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Oct 22, 2005
I don't have the windows bar (the one with the start) and I can only run programs through the CTRL+ALT+DEL and having a new task created. I was contaminated with several trojans/worms/etc but I think now I clean, since i already run Spyware Dr. and Spybot. I also already run Trend micro online clean and I have avast antivirus installed.
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Nov 18, 2007
My office comp is never on the internet but it got this issue:Got DR Watson Postmortem Debugger alert. Comp froze. This happens whenever accessing My Computer or accesing files in ext drives.In Safe Mode I tried Ad-Aware, SpySweeper, spybot, and some others.I disabled Dr Watson. Now I get this error when accessing problem areas on my comp;So when I click OK explorer crashes... but doesn't freeze up like it did with DrWatson enabled.
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Apr 1, 2007
When I try to open certain files in My Documents, or any file in my folders labeled for media on my second hard drive, Explorer.EXE generates problems and I get my background for a few seconds before everything is right back to normal. Still without opening the file that I was trying to open. I have had several viruses, trojans especially, I may still have some. Im still able to open or modify any of these problem files through winamp or wmp- file, play file, up one level... my computer wasn't always like this. What should I do?
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Oct 6, 2010
I recently had a bout with spyware. I ran a full Malwarebytes scan and removed all the items it found. I restarted the computer like I was instructed to do and it booted up fine. explorer.exe shuts down about every minute or so and restarts. There's no error message or anything, just everything on my desktop disappears then re-appears. This only started happening today. It was working fine last night before I got hit with the spyware this morning. What could possibly be causing this and how do I fix it. My computer is basically useless in this condition
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Mar 9, 2008
Since recently, whenever I insert a DVD/CD intomy DVD drive & try to browse it (via OPEN or EXPLORE) the DVD does open & I can see the icons/folders + other details, but within seconds, I get a box saying "Windows Explorer has encountered a problem...etc" & explorer shuts down & restarts. This happens only when I access my DVD drive. I'll be grateful for a solution., Here's the details from the Event Viewer , the last time it occurred (an hour ago).
Event Type:Error
Event Source:Application Error
Event Category:None
Event ID:1000
Date:09-Mar-08
Time:10:46:53 AM
User:N/A
Computer:HOME
Description:
Faulting application explorer.exe, version 6.0.2900.3264, faulting module unknown, version 0.0.0.0, fault address 0x06041468. For more information,
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp.....
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Feb 1, 2005
When in Windows Explorer (XP Pro) and burrowing through folders I get the following error:
Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
Details:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll ModVer: 5.1.2600.2180 Offset: 000106c3
I can make it happen consistently by going to the eighth level of sub-folders.It just closes Explorer and then everything comes back up (except for Explorer or my email if I was attaching a file).
I have tried everything, including a reparative install of Windows XP Pro. I have run sfc /scannow. I try to do regsvr32 ntdll.dll and I get the following error:
ntdll.dll was loaded, but the DllRegisterServer entry point was not found. The file can not be registered.
I have run Ad Aware SE, SpySweeper and Spybot (and even a TDS-3 full system scan). Spyware/virus is not the problem. Caches/temps are cleared, she defrags fine. This is a Dell Latitude 600m 1.6GHz 768MB.
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Mar 3, 2008
I log into my account, windows loads up and during start up, explorer.exe just crashes, it completly removes itself from the task manager every 20 seconds, desktop icons then dissapear with only the wallpaper/background showing. This is a real problem, I've used Spy Doctor and Kaspersky, it found a few malware and trojans and my system appears to be clean however my explorer.exe continues to crash every 20 seconds, forcing me to launch programs through task manager in order for me to function on the Computer. I've read up this problem throughout google and tried some of the advice thats been given to others with a similar problem as the one im facing with however it still crashes.
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Oct 9, 2007
Every time i try to run any program to help, it says Windows Explorer is not responding, furthermore, i cannot access the internet. When i try to access the network connections, it says to make sure Network Connections is running. Also, i just deleted a trojan, i cannot recall the name, but AVG couldnt delete it. I saw it was located in the temp internet files folder, so i just cleared it. It also said there was a change in kernel32, but i've been told thats rather common.
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Mar 24, 2009
I have a Windows XP Pro SP3 totally updated.I switch on the computer and runs well. No problems are shown. At login screen I put my credentials, it starts to load my desktop and then, before anything can load appears a message saying this (or something like this):Explorer.exe must restart because it can load an application.I click on Ok and then nothing happens. I only see my desktop background.Well, I reset the computer pushing the button on the PC. I load Windows XP on fail-safe mode and login as Adminitrator. Everthing goes well.Then, I reboot Windows by software to start Windows as the usual way. Then, I login on my session and it works well, I have no explorer crash and I can work.But this is not the key to solve the error because it returns to happen.
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Oct 8, 2006
In Windows Explorer anytime I want to copy or delete an avi file WE closes and get the attached error report.
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