Crashes / Restarts When Installing Software From CD
Jul 18, 2007
it is not the hardware's issue, as this is a dual-boot windows ME and new installation of XP (w/SP2) home and this never happens when it is running ME, only XP (they are on different drives). What can this be due to, and how can I tweak my XP software to not crash (and create a need for system restore due to errors!) everytime I want to install software from a CD?
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Mar 7, 2006
I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc.
Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Sep 6, 2008
I'm running Windows xp professional, and I recently upgraded the hardware in my computer. After this upgrade my computer would infrequently just restart, about once a week or so, but I left for a trip to vancouver for a week and when I got back and turned my computer on the problem started getting much worse. Now it happens about ten times a day, and I can't just leave it off because I don't have another computer and I need this one for classes. Also, when I try to play games it shuts down, or freezes about ten minutes after I start. I have run AVG, Spybot, and ad-aware, and the problem remains. This problem seems to be completely random, sometimes it happens while I'm doing something, and sometimes it happens when the computer is doing nothing.
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Jan 21, 2005
My pc crashes, freezes and/or restarts during some games - especially online games. Why is this so ?I have a Nvidia GeForce FX2000 and an Intel Pent 4 3GHZ processor, and DirectX 9.03 is loaded.I am at aloss to understand whay it keeps crashing ?
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Feb 22, 2008
Explorer.exe will load when my machine starts up. About every 5-10 seconds, it will close, meaning my desktop blinks off. Another 10 seconds later (or around that) explorer.exe will start again and my desktop will come back. Eventually, it stops trying to load and the desktop stays off. I can go to task manager and run explorer.exe to repeat the process of having explorer.exe run, stop, run, etc. I don't receive any error messages when this happens. This machine has the latest Microsoft updates incl service pack 2.
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Oct 23, 2006
I installed a USB media card reader in my system, soon thereafter, I began experiencing some problems with programs acting strangely and crashing, etc. I unplugged the card reader since I rarely use it anyway. The problems seemed to stop for about a week or so. Then the computer would just randomly restart in the middle of a game or when left running idle for a long time, such as overnight or while I'm at work. I thought that maybe my 420w psu was reaching its limits with 3 HDDs and 2 optical drives plugged in. I unplugged a single HDD and now the crashes happen less often, but still happen. The crashes are more likely to happen when playing a game, but the programs include the game itself, or winamp, trillian, skype, firefox, or "truevector service". Those are usually about the only programs I have running at all. Twice so far I have encountered the blue screen of death, which I hadn't seen I think since SP1 was released. So far I have tried updating my BIOS (all 3 available versions), updating my video card drivers, even reformatting my system drive, all to no avail.
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Feb 6, 2006
I am using Windows XP Professional with Service Pack 2 and every updated that is required and available for this operating system. I am experiencing crashes which then restarts the computer, at restart the error report box opens up, and I send an error report, which Microsoft send a statement with regards to a driver error which as an I.D. Q322205, my problem is where or how do I reinstall this driver.
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Apr 17, 2006
On a new computer I installed windows XP pro, updates and installed basic software, such as Office XP, McAfee, Firefox, etc. Whenever I open My Computer or windows explorer and browse through folders, after a little while explorer crashes and then restarts. This also sometimes happens when I open the start menu. Occasionally, Dr Watson postmortem debugger is triggered and the computer freezes until I end the process from the task manager.
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Mar 29, 2008
I'm using a different computer, than my not working one to post this. My other computer has frequent crashes like when i click certain things. It says beginning dump of physical memory in a blue screen and counts up from 1 at the bottom of the screen. It takes forever so i Just restart the computer. I downloaded and installed a BIOS update, tried a different graphics card, tried different RAM chips, tried a different processor, and it still happens.
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Oct 13, 2007
basically when the computer starts up explorer loads then shuts down then loads then shuts down. it does it so fast that the start menu and stuff literally looks like its blinking. i cannot do anything it does it so fast, even in safe mode.
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Jul 27, 2005
At the beginning I thought I have it only whne I am using a special program. Now I saw I may have it even when I am not doing anything special - like reading a webpage. However, the main problem is when I am running Adobe Encore DVD - that program runs for a long while. Everytime it crashes (I mean win XP crashes with a blue screen). I have checked the event logger that what it says: 0x00000019 (0x00000020, 0x86764ec0, 0x86764f60, 0x0a140014) but most of the time I get the following: 0x1000008e (0xc0000005, 0x804c6c2f, 0xf3e1cb30, 0x00000000).
I have searched web and found that I should try to do the following: to change DisablePagingExecutive value from 0 to 1. I have done it, and tried to run Encore. At the same point I got the following reason for OS failure: 0x1000000a (0x000005c4, 0x000000ff, 0x00000001, 0x804db8ca). I really don't know what to do. I have to finish the DVD REALLY SOON and I can't create the image. Please please please help me (to reinstall windows is not an option - I can't ensure that the DVD project will not be deleted and I can't backup 55GB).
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Jul 18, 2005
When I try and install programs (and I've tried a few different ones to make sure it's not just the installers) my computer will either reboot or give me errors saying that the .exe for that particular program cannot be accessed.I think the whole problem is related to permissions, I've tried giving administrators full control over program files, but this doesn't seem to have helped.
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Sep 26, 2005
I am trying to install the USB ports on a 2Ghz Celereon system running Windows XP SP2. When Windows starts, it recognizes that the USB ports have been turned on, and then it identifies the make and model of the USB port, but then the system locks. When I go into BIOS and turn off USB, the system runs just fine. What is causing the machine to lock when I turn the USB ports on?
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May 20, 2005
My system just shuts down while trying to install xp home (sp1 ver). And I am forced to shut down during the install. The install will get to the installing devices graphical user interface and quit at the 34 minute mark.Then upon reboot it will check the disk and other parameters and they check out ok, so... hence xp will resume the setup automatically and the process just repeats itself over and over and stall out at the 34 minute mark. Is there a reason for this?
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Feb 22, 2009
I have a Sony Vaio VGN NR160 E which came with Vista Home Premium. Actually it's crashing repeatedly because of an outdate touch pad driver "apfiltr.sys". But I have not been able to find a newer updated version for the same! So I am thinking of reverting back to Win XP.
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Sep 23, 2006
i have i think it is a spyware problem, there is a file in the windows folder that needs deleating, the only problem is windows vistas explorer restarts every 10 seconds or so and i cant browse the hdd because it jus restarts itself lik u have just logged in, i have even tried this in safe mode but it stil does it. Anybody know of any problems like a certain spyware name or virus that is doin this, and any programs that would likely to get rid of it, this has happened before, and i deleted the program in the windows folder and it was fine, except i dont know the name of this file i havbe to delete this time.
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Feb 21, 2009
I am confused, but I will describe this best I can: explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this
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Mar 5, 2010
I started getting browser and sometimes PC crashes. At first it seemed to be browser related. But the PC would also crash when idle. I tried disabling add- ons in Firefox and opening in safe mode. Tried using Chrome but it would crash with the message that Flash had malfunctioned. Then I started getting Stop messages and BSODs.I hadn't installed and new hardware and, I don't think, installed any new big programs except for updates to existing ones.
I emailed a few of the mini dump files to a friend. He said they didn't specify which drivers were causing the problem. But it might be something to do with the video or the network card. I rolled back drivers. No change. I updated drivers and uninstalled lots of programs. For a month everything seemed stable. Then the BSODs started to return. Infrequently at first but then more regularily. Sorry the story is a bit confused but it is difficult to remember every detail of what happened and the order I did things in.
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Dec 20, 2006
I install Server 2003 Standard SP1 downloaded and installed on a PII 400, 256Mb RAM with IIS, ASP.Net 2.0, SQL server 2000 SP4, Mysql 5, and PHP5, and all without a single hitch...too good to be true. I went ahead and tried on what will be my server PIII600, 512 MB RAM, First try, Server 2003 couldn't find a file when installing, retried and it worked. Downloaded SP1 and when I was extracting it said "file is corrupt", downloaded 4 more times with same result. reformatted and reinstalled 5 more times and cannot get past "file is corrupt" on SP1 and sometimes extracting the .Net 2.0 installer got the same error. I swap all hardware with PC from first try (except RAM, Mobo, CPU, CDROM) with no change. Win98 and XP installed fine on the second PC just can't get server 2003
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Feb 19, 2005
I recently installed xp for the first time after replacing motherboard and CPU.I skipped setup because I didn't know what I was doing. Now I can't boot up (cold or warm) without using the original disk. Can I just go into setup and change boot settings without re-installing.Is there anything else I should know before I attempt to fix this problem? I am tired of using the disk every time I update something or install new program.
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Apr 19, 2008
I've been casually looking for a new laptop for my Mom for her first computer. Now I am ready to get one, but just about the only choice is something pre-loaded with Vista. I have no experience with Vista and have heard more bad than good about it, therefore I think it would be easier to get her up and running if we're not both having to learn a new OS.
I upgraded my computer from ME to XP with few problems but wondered how difficult it would be to take a new laptop and go backwards. I know I'd most likely have to purchase a Full version of XP, but how much of a hassel is it to get all the drivers/XP versions of necessary pre-loaded software? Would a Vista compatible version of say Word work if I did this? Any other problems I haven't thought of?
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Mar 6, 2010
I re-formated my sisters computer yesterday, and after installing it i had no internet. As i hadn't installed any drivers yet, i understood that. But after heading over to dell's site, downloading all of the drivers for her computer and then installing them, i STILL do not have any internet. I don't see any connections on the computer either, it's just blank!
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May 18, 2007
My computer always restarts eventhough im not restarting it. this always happen. what am i going to do?
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Apr 5, 2006
I dont think it has something to do with the harddrive as this used to work fine a while ago. I searched for trojans, viruses and other stuff and it did nothing.I can't find what its causing it. I'm in a middle of a game and it just reboots.
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Apr 13, 2006
Whenever I hibernate my PC, it dumps memory to disk but then it restarts instead of powering down. But when I choose shutdown, it properly powers down.I have tried everything i know and searched a lot of web sites but i am still not able to solve this problem.Then I came across techsupportalert which recommended your web site. So I hope that you will be able to solve this problem.
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May 14, 2007
ive had this problem for a few months now and its pretty annoying. every time i go to turn off my comp from the start menu it restarts instead. so i have to wait next to my comp turn it off manually when its at the start to be safe.
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Feb 7, 2005
I've been using Adobe Photoshop for awhile now and I seem to have a serious problem. Sometimes, when I'm using it, the computer just restarts without any error. This happened to me a few times. I tried Norton Virus Scanner, Adaware, Defragment, and System Restore. But sadly... it still doesn't work...It happened again when I was using spy bot and listening to music... what is the problem??
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Dec 9, 2006
Well, my father told me this all started after he clicked yes on an error message that he had always pressed no on...he couldn't remember what the message said.I'm running Windows XP. So after pushing power, the computer passes POST, then goes to a screen saying Windows can not start normally and gives an option of going into Safe mode, trying to start normally, etc.If I select start normally, it goes to the black Windows Startup screen, showing a progress bar, then the screen goes black as if it's going to go to the blue welcome screen then just restarts, with the same loop over and over.In safe mode, it says what drivers it's loading, then quickly does a blue screen (too quick to read), then restarts.Do you guys think this is a software problem? Is there any way to fix it without reinstalling Windows?
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Feb 20, 2006
My WinXP SP2 computer restarts its self just as it logs in to any account.
I woke up to find my computer had an error on it. It had been on all night and connected to the internet (if that helps you understand the situation). The error was something like this:
Explorer.exe - Application Error
The instruction at "0x0105b1fe" referenced memory at "0x000000000". The memory could not be "read". Click on OK to terminate the program.
and 'Explorer.exe' was something else a couple times (if I saw it I would remember)
I kept clicking 'OK' and It would keep appearing, then the start menu and taskbar would disappear and appear. The warning kept appearing. I restarted properly and then the computer would keep restarting after "Windows is starting up...".
I tried going into Safe Mode and Safe Mode in Command Prompt and still restarts when I get to logging in.
I thought if I got to MS-DOS, I could launch System Restore and go back to a previous state, but it's easier said then done.
I have tried to boot from a Win98 CD, but I couldn't locate the C:WINDOWS directory.
I've tried to boot from a Office 2000 Pro CD that had Word, Excel, and Outlook. I could brouse around the CD in Command Prompt, but that didn't help much.
Now, I'm onto booting from an WinXP upgrade CD. I've tried reinstall Windows, and when Windows Installation is just about done, the computer restarts and I had to restart all again. When I start up now, it is WinXP without Service Pack 2.
In Microsoft Windows XP Recovery Console, I have tried to open System Restore ("C:WINDOWSSystem32Restore
strui.exe"), but I just get 'The command is not recognized. Type HELP for a list of supported commands.'
Does anyone know how to open System Restore in Microsoft Windows XP Recovery Console? Or even if is possible. Am I even on the right path?
Can anyone give me any hints as to WHY this error happened and what to do now to get my pc started properly?
I also have my all my files on a partitioncalled D: and I am willing to try to reinstall Win2K again and upgrade to XP. One more question is if I format or reinstall on the C: drive, will it effect the D: partition?
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Nov 16, 2004
I'm working on a computer for a client and have found it to be the most problem filled machine I have ever delt with. Spybot and ad-aware removed between the two of them over 1000 spyware files, I had to un install several bad programs, and stinger found 7 critical viruses. . It also will not connect to the Internet, it has been configured to the shop's network and I can ping other computers in the network no problem, I can even ping the gateway, but it cant connect to or ping any site beyond that...and finally, explorer restarts anytime you right click on a file on the desktop
I did manage to get highjackthis on to it and move the logfile to this computer on my USB drive and so here it is
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Feb 18, 2008
I keep getting an error from microsoft and soon after the error. Explorer.exe. restarts. and this happens very frequent. the error is "Microsoft Visual C++ runtime library Buffer overrun detected!
Program: C:windowsexplorer.exe A Buffer overrun has been detected which has corrupted the program's internal sate. the program cannot safely continue execution and must now be terminated."
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