Random Crashes And Restarts
Sep 6, 2008
I'm running Windows xp professional, and I recently upgraded the hardware in my computer. After this upgrade my computer would infrequently just restart, about once a week or so, but I left for a trip to vancouver for a week and when I got back and turned my computer on the problem started getting much worse. Now it happens about ten times a day, and I can't just leave it off because I don't have another computer and I need this one for classes. Also, when I try to play games it shuts down, or freezes about ten minutes after I start. I have run AVG, Spybot, and ad-aware, and the problem remains. This problem seems to be completely random, sometimes it happens while I'm doing something, and sometimes it happens when the computer is doing nothing.
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Oct 23, 2006
I installed a USB media card reader in my system, soon thereafter, I began experiencing some problems with programs acting strangely and crashing, etc. I unplugged the card reader since I rarely use it anyway. The problems seemed to stop for about a week or so. Then the computer would just randomly restart in the middle of a game or when left running idle for a long time, such as overnight or while I'm at work. I thought that maybe my 420w psu was reaching its limits with 3 HDDs and 2 optical drives plugged in. I unplugged a single HDD and now the crashes happen less often, but still happen. The crashes are more likely to happen when playing a game, but the programs include the game itself, or winamp, trillian, skype, firefox, or "truevector service". Those are usually about the only programs I have running at all. Twice so far I have encountered the blue screen of death, which I hadn't seen I think since SP1 was released. So far I have tried updating my BIOS (all 3 available versions), updating my video card drivers, even reformatting my system drive, all to no avail.
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Oct 29, 2006
I keep getting random crashes and I don't know how to go about diagnosing the problem. Every so often I get random STOP error messages, and from the articles on the Microsoft Support site it appears to be a driver problem, but I don't know which driver. These are the errors I got recently (in order)
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Apr 5, 2006
I dont think it has something to do with the harddrive as this used to work fine a while ago. I searched for trojans, viruses and other stuff and it did nothing.I can't find what its causing it. I'm in a middle of a game and it just reboots.
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Nov 16, 2009
Recently i have been having lots of crc errors whilst unzipping files. My initial thought was that one of my hard drives was on its way out. I had checked them all using the manufacturers diagnotic ultility (Seatools) with all testing features and each one, on all drives, returned without error. I thought my suspicions were confirmed when i turned my drive on for the BIOS not to recognise one of my SATA's (a Barracuda 7200.11). After a bit of research i found out that this was prob not the cause of my crc errors as the SD15 version of the firmware supplied with my drive had a bug and causes the drive to go into a hibernated state, a separate issue i'm trying to deal with.After removing this particular hard drive along with Vista out of my system i installed win XP onto another drive temporarily. I am having the same problems with the CRC errors on my other drives which seem to be operating normally. The kind of files i'm talking about are fairly large usually demos or trailers etc in .rar format.
As i understand it CRC errors can also come from faulty RAM. I have recently RMA'd some faulty RAM back to OCZ and the stuff in my system currently is the brand new RAM i got sent back from my RMA. I know this can be causing the CRC errors and occasional random restarts regardless of how new it is so i have checked both sticks individually using memtest86. I only had time to let them do 1 pass each but both came through error free.If any of you out there have any suggestions for what else i can do to figure out what is wrong i would very much appreciate it. Could it be a lack of wattage on the psu causing the restarts? Processor? I'm stuck,
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Apr 22, 2007
I have a HP 705w with 1024 ram ,mx400 nvidia vid card,realtec sound and fast Ethernet.At any given time my cpu restarts.It has done this while on and off line and msg in event log is ID 6009 widows universal processer free -when i look error up it says user has hit ctrl ,alt+delete or went to shut down to restart computer but I have not.I have ran Norton AV+MCafee AV(Unistalled ea before running the other).I have ran Superantispyware and Adaware but nothing has been found.I have checked and updated all drivers + Bios.I have ran a Ram tester-checks out fine.I have ran scandisk-again no issues.I have went to recovery options and unchecked autorestart.My PC is on a home network with 2 other cpus and have found no strange incoming or outgoing in my router logs.I have spent hours researching this and consulted 2 of my friends which are IT pros and we are all clueless.
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Aug 30, 2005
Ive been having problems with my comp failing to, or taking forever, to boot up. (Once it literally took 30 minutes). This is not a consistent problem, or at least the severity of it isnt consistent. I have de fragged the drive, done a couple virus scans, cleared out spyware (none really, I use firefox). Any suggestions would be nice, I'm on the road without install software, so a reformat would be a pain. Comp had battery issues resulting in a lot of random restarts a while back. What's a good tool to check? Bad disk sectors? Again, recommended tool to check? Bios issue perhaps? The slow boot included that part of the process, not just XP starting up.
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May 17, 2007
I've had problems with my laptop recently and it has been back for warranty repair. To their credit it was only gone 8 days total but despite them running tests on it overnight they didn't experience the problem I'm having. Unfortunately for me when I got it back it is *still* happening. The laptop has 2x RAM slots and in each is a brand new stick of 512mb DDR400 since they suspected it might be a RAM issue. So far it happens at random times and is proving really difficult to pinpoint. Here's what I've tried so far and the troubleshooting I've done.
1. Reseat both RAM chips.
2. Try using both sticks of RAM, on their own, in each slot
3. Unplugged all external hardware (mouse, external HD, WLAN card)
For some reason if I only have 1x stick of RAM in 1 of the 2 available slots and nothing in the other I don't seem to get problems at least until earlier tonight. I've since switched the RAM stick out to see if it happens with the other but it hasn't yet. However, the crashes are so random I can have no problems for hours and then it suddenly crashes, other times it seemed to happen within a few minutes of getting into XP. It's a virtual clean install of XP with only drivers and updates installed.The only BSOD error message I've gotten so far is the following one, any others I see after I'll edit to the message. If you can help me at all I'll be VERY grateful, I don't particularly want to have to send the laptop off again if I can fix it myself. If it's a hardware issue though it'll go back.
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Mar 7, 2006
I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc.
Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Jan 21, 2005
My pc crashes, freezes and/or restarts during some games - especially online games. Why is this so ?I have a Nvidia GeForce FX2000 and an Intel Pent 4 3GHZ processor, and DirectX 9.03 is loaded.I am at aloss to understand whay it keeps crashing ?
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Jan 31, 2006
my pc keeps randomly restarting and applications quit every so often. e.g internet explorer fatal error needs closing > send report to microsoft/dont send need to write this quick before it does it again.here is my hjt log.
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Oct 31, 2007
please people, bear with me. im sure you have seen a ton of these, but this one isn't like any one i have heard of. i cant figure it out and its driving me up a wall.An interesting thing is that when i run Team Fortress 2 in the background, it doesnt seem to freeze at all. i have 2 GB of RAM, TF2 takes up approx 450mb of RAM. i dont know why my computer would run so well with that much ram being taken up. I tried doing a harddisk error read through windows, but it froze 40% through the scan of the free space (part 5 of 5).i couldn't seem to get a RAM scan to run properly. i tried using the WINDIAG device put out by windows, but none of the commands worked. any other possible ways to scan my memory for errors? I am in a dorm at Ohio State, and i had these same problems last year living in a dorm. they eventually went away, and now that i am back here i am having issues again. except now, i have to restart my comp at least 20 times a day just to get things done. running itunes seems to make it freeze within 5 minutes.
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Jun 14, 2006
My computer randomly restarts. It does not do a proper shut down it just powers off and then restarts.My computer specs are:AMD Athlon XP 2000+ (1.67GHz)256 mb memoryXp Profesional Service pack 2When my computer restarts in comes up with the message Your computer has recovered from a serious error.
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Mar 22, 2005
I recently purchased a Toshiba Satellite Notebook- much to my checkbook's dismay -operating Windows XP complete with the lovely Service Pack 2. I've had the laptop for three months or so, and in the past two I've been experiencing some disturbing problems. The reason for purchase of this new laptop, in fact, was a system failure of my old desktop caused by the problems I'm witnessing now. I'll try to be as specific as I can, though it's hard when these problems are as vague as Microsoft Support. I've been experiencing repeated restarts, shut downs, and freezes- all random and bothersome. No specific events seem to trigger these nuisances; in fact, I'm typing in Word with the safety of Auto Save as we speak in fear of a restart. I've scanned with two anti virus programs (Norton, then Titanium Panda after the Norton trial ran out) and Spy Sweeper, and have found no problems. I have 66% of my disc space free, as well as close to 1 GB of RAM. I also defragment and clean often- I like a tidy computer- but to no avail. I also turned off Automatic Restart, which had no effect on the problems- including restarts.
I'm also having issues with Outlook Express and Internet Explorer hangups, but I switched to Mozilla Firefox and Thunderbird, so I'm not so concerned with that. Windows Media Player seems to be having freezing issues as well, but not as frequently as these restarts and shutdowns.All in all, I'm stuck. I'm savvy in HTML and general computer lingo, but not enough to decode (or find..) my error logs and figure out what in the world is wrong. I'm not using hardware enforced DEP, so the issue with that and SP2 is moot, as well as the mpegport issue. Aside from buying a Mac ( :P ), does anyone have any ideas of what I can do? If you need logs or screenshots, I can provide.
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Nov 2, 2008
I am wondering if they are all related. When I click start>shut down, computer hangs up for about 5 minutes before the box, shut down, restart, etc. shows up-computer then shuts down normally.When I print documents, the first will print, then it takes a long time before another will print. The printer is new and works fine. It is connected to this computer, but shared over a home network. Does the same with the other computers in the network.The computer screen will occasionally go dark and just reboot.
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Feb 22, 2008
Explorer.exe will load when my machine starts up. About every 5-10 seconds, it will close, meaning my desktop blinks off. Another 10 seconds later (or around that) explorer.exe will start again and my desktop will come back. Eventually, it stops trying to load and the desktop stays off. I can go to task manager and run explorer.exe to repeat the process of having explorer.exe run, stop, run, etc. I don't receive any error messages when this happens. This machine has the latest Microsoft updates incl service pack 2.
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Feb 6, 2006
I am using Windows XP Professional with Service Pack 2 and every updated that is required and available for this operating system. I am experiencing crashes which then restarts the computer, at restart the error report box opens up, and I send an error report, which Microsoft send a statement with regards to a driver error which as an I.D. Q322205, my problem is where or how do I reinstall this driver.
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Jul 18, 2007
it is not the hardware's issue, as this is a dual-boot windows ME and new installation of XP (w/SP2) home and this never happens when it is running ME, only XP (they are on different drives). What can this be due to, and how can I tweak my XP software to not crash (and create a need for system restore due to errors!) everytime I want to install software from a CD?
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Jan 30, 2007
as the title says I was infected with a bunch of random stuff. I cleaned it or at least I think I did. but now explorer is crashing all the time. the shell, not the browser. HJT log.
Logfile of HijackThis v1.99.1
Scan saved at 7:51:21 AM, on 1/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
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Apr 19, 2005
When the PC restarts it generates and sends an error report, which indicates a Graphics Device driver is the problem.My PC behaved ok until about a month ago, when it started crashing, in general with an error report saying 'Error caused by Graphics driver'.The system gradualy got more unstable until it would not boot properly at all.I have recently re-installed windows and upgraded to SP2.After this re-installation, the problem started again.
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Sep 6, 2007
When the crash occurs it appears to be completely random not one app doing one thing nothing consistent.When it crashes the screen goes black and completely reboots.Other crashes it simply freezes on screen. I don't get blue screens.I added the RAM and this started.I uninstalled it and went back to the old ram and it stopped. I bought new ram from Best Buy and installed it crashing comes back. I have no idea why RAM would trigger this.
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Sep 21, 2007
Since I've had my recent reformat and installed my newest hardware upgrade, I've experienced some random Windows crashes.So, I'm getting random and strange crashes while I'm playing games (HL2, WoW), and also BSOD's.All drivers are up to date. Oh, in addition, I've launched CPU-Z to check my setup and it was said that my ram was running at 6400 instead of 8500, why is that? CPU-Z detects that it can be runned at 1033, so the ram is fine, but when I try to change it in the bios, my CPU boots and it says "Overclocking Failed".
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Aug 17, 2008
it wasnt problematic when i 1st set it up about a month ago. the startup was defo alot quicker.the system sometimes hangs during a game, it used to hang on startup but i fixed that with system restore in startup because of the slow startup (where it doesnt seem to be actually doing anything! no cpu of mem usage just ages to load startup programs) i used some startup removal programs to delete all unnecessary startup program, it hasnt speeded anything up it takes the same amount of time but just loads less programs.i have also run ccleaner, reg cleaners, tried running ad-aware but never completed a scan as it freezes. i have always had zonealarm pro runing and bitdefender
when powering up it seems to show the blackscreen very often, asking to turn on in safe mode? even when the pc had been shutdown properly. othertimes on powering on the pc hangs on the windows loading page or when enering the password.the pc can also restart randomly during general use or gaming.this is very fustarting and was hoping you guys could give me some of your advice? i was thinking maybe do a system restore to the day when the pc was first built? would this be a really dumb move? what would be the consequences?
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Mar 26, 2007
My laptop has begun flashing a blue error screen prior to restarting at random. This is not following any hardware or new driver installation; the only software I have installed recently is Bloodshed Dev C++.I had a hard drive failure on this same laptop about 6 months ago; since then I installed a new hard drive, reinstalled XP Pro, all drivers and programs, and it has run without a hitch since then for the duration of the last 6 months...until today.I disabled automatic restarts and the blue screen error It looks to me like a driver error, but I have not updated or installed any new drivers or devices recently. I was hoping to avoid reinstallation of all drivers- could any of you point me towards a more specific fix? I'm not aware of what "w22n51.sys" is for, or the most obvious source for repair.
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Dec 2, 2004
I really could use some help in finding the culprit causing my random restarts, and blue screens. Part of the problem seems to be a driver (driver_IRQL_NOT_LESS_OR_EQUAL), but which one. I have cleared virus, and spyware so machine is now clean. Reinstalled factory software from restore CD.
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Apr 17, 2006
On a new computer I installed windows XP pro, updates and installed basic software, such as Office XP, McAfee, Firefox, etc. Whenever I open My Computer or windows explorer and browse through folders, after a little while explorer crashes and then restarts. This also sometimes happens when I open the start menu. Occasionally, Dr Watson postmortem debugger is triggered and the computer freezes until I end the process from the task manager.
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Mar 29, 2008
I'm using a different computer, than my not working one to post this. My other computer has frequent crashes like when i click certain things. It says beginning dump of physical memory in a blue screen and counts up from 1 at the bottom of the screen. It takes forever so i Just restart the computer. I downloaded and installed a BIOS update, tried a different graphics card, tried different RAM chips, tried a different processor, and it still happens.
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Oct 20, 2005
Windows Installation : Various files cannot be copied and/or not copied correctly. Giving blue screen of [enter] retry, [esc] skip or F3 to abort installation. Files constantly failing to copy : cyycoins or something, lots of .chm files, too many to mention. Curious thing is, same problems for both optical drives and both HDDs, varying both for many installations. Eventually I held down [enter] and the files went in, well some didn't but Windows booted fine.
Warhammer Dawn of War : Winter Assault. wh40k.cab is corrupt. Changed optical drives during installtion, installed fine. Could be hardware issue with my cdrom, Same game, when playing will crash to desktop. No error message sometimes, no indication of crash (no freezing or warning sounds or stuttering, just flat out BOOM, .exe gone. Sometimes error message appears to send error report, sometimes doesn't. Occurs while under load
I thought this could again be CDROM issue, with the copy protection not keeping the game running because disc wasnt read right.
Mozilla Firefox : Dunno really. Loaded it up to access webpage. Some survey appeared, then program locks up for maybe 10 seconds then crashes with firefox.exe has encountered error Windows built in message appears. Firefox is unable to load up again due to missing/corrupted .dll file error. Cannot page_read or something. I forget the whole error message. Guess coulda been important to save it to post here.
Whole system reboot. Idle one time, machine just goes down, then starts up again. Flat reboot. Didnt touch any buttons, then once in Windows 'recovered from serious error' message appears. Tells me after sending report its a device driver issue. Changed My Computer options to give the Blue Screen of Death so that the driver is named, nothing, just page_file_read or errors along those lines I know nothing about.
Don't know what is wrong. Hardware issue could be Optical Drive. But then again I have 2 drives, and the errors ocur no matter which one I use, same with the Hard Disks. I'm stumped. Its quite a huge issue. I have nothing on the drives, I backed all my stuff up before formatting after starting to get errors 1-4. I got these errors before format and immediately after. So would indicate Hardware issue would it not Can it be a BIOS problem? Or wiring, neither of which i have altered or been brave enough to look at.
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Apr 15, 2006
My computer is slow often crashes, it is progessively getting worse. Please can someone look at my hijack this log and see if they can see any problems Also on another note how can i stop windows messanger running when i log in. Its really irritating as I use msn messanger and both programs run on logging in and conflict each other.
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Jul 30, 2009
This has been happening on and off while playing games and pretty well only then. I don't get any error messages or anything of the like, my computer just freezes and that's that. I've checked my video card for overheating by using the nVidia monitor program and it runs fairly cool, I guess i should double check what the numbers are under stress but I don't see any artifacts or other weird images on my screen that would suggest a dying card (i use a bfg 8800gts 640mb). My motherboard also runs pretty cool too so i would highly doubt it's a heating issue there either.just recently i had to replace the motherboard due to failure and i fear whatever is causing these crashes may have caused my previous motherboard failure and possibly this new one to fail as well.
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Jun 18, 2007
My computer randomly crashes and also reboots on it's own a few times a week, but I'm sure this isn't normal.I'm running Windows XP.There's no pattern when these problems occur. I could be surfing the web, playing a game or my computer would sit and idle for a little bit... then it'll reboot. This started happening a few weeks ago, but figured I could live with it. Unfortunately, it's gotten on my last nerve and I really wanna know why it does these things and how I can fix the problems.
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