Random Crashes In XP
May 17, 2007
I've had problems with my laptop recently and it has been back for warranty repair. To their credit it was only gone 8 days total but despite them running tests on it overnight they didn't experience the problem I'm having. Unfortunately for me when I got it back it is *still* happening. The laptop has 2x RAM slots and in each is a brand new stick of 512mb DDR400 since they suspected it might be a RAM issue. So far it happens at random times and is proving really difficult to pinpoint. Here's what I've tried so far and the troubleshooting I've done.
1. Reseat both RAM chips.
2. Try using both sticks of RAM, on their own, in each slot
3. Unplugged all external hardware (mouse, external HD, WLAN card)
For some reason if I only have 1x stick of RAM in 1 of the 2 available slots and nothing in the other I don't seem to get problems at least until earlier tonight. I've since switched the RAM stick out to see if it happens with the other but it hasn't yet. However, the crashes are so random I can have no problems for hours and then it suddenly crashes, other times it seemed to happen within a few minutes of getting into XP. It's a virtual clean install of XP with only drivers and updates installed.The only BSOD error message I've gotten so far is the following one, any others I see after I'll edit to the message. If you can help me at all I'll be VERY grateful, I don't particularly want to have to send the laptop off again if I can fix it myself. If it's a hardware issue though it'll go back.
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Oct 29, 2006
I keep getting random crashes and I don't know how to go about diagnosing the problem. Every so often I get random STOP error messages, and from the articles on the Microsoft Support site it appears to be a driver problem, but I don't know which driver. These are the errors I got recently (in order)
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Sep 6, 2008
I'm running Windows xp professional, and I recently upgraded the hardware in my computer. After this upgrade my computer would infrequently just restart, about once a week or so, but I left for a trip to vancouver for a week and when I got back and turned my computer on the problem started getting much worse. Now it happens about ten times a day, and I can't just leave it off because I don't have another computer and I need this one for classes. Also, when I try to play games it shuts down, or freezes about ten minutes after I start. I have run AVG, Spybot, and ad-aware, and the problem remains. This problem seems to be completely random, sometimes it happens while I'm doing something, and sometimes it happens when the computer is doing nothing.
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Jan 30, 2007
as the title says I was infected with a bunch of random stuff. I cleaned it or at least I think I did. but now explorer is crashing all the time. the shell, not the browser. HJT log.
Logfile of HijackThis v1.99.1
Scan saved at 7:51:21 AM, on 1/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
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Oct 23, 2006
I installed a USB media card reader in my system, soon thereafter, I began experiencing some problems with programs acting strangely and crashing, etc. I unplugged the card reader since I rarely use it anyway. The problems seemed to stop for about a week or so. Then the computer would just randomly restart in the middle of a game or when left running idle for a long time, such as overnight or while I'm at work. I thought that maybe my 420w psu was reaching its limits with 3 HDDs and 2 optical drives plugged in. I unplugged a single HDD and now the crashes happen less often, but still happen. The crashes are more likely to happen when playing a game, but the programs include the game itself, or winamp, trillian, skype, firefox, or "truevector service". Those are usually about the only programs I have running at all. Twice so far I have encountered the blue screen of death, which I hadn't seen I think since SP1 was released. So far I have tried updating my BIOS (all 3 available versions), updating my video card drivers, even reformatting my system drive, all to no avail.
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Apr 19, 2005
When the PC restarts it generates and sends an error report, which indicates a Graphics Device driver is the problem.My PC behaved ok until about a month ago, when it started crashing, in general with an error report saying 'Error caused by Graphics driver'.The system gradualy got more unstable until it would not boot properly at all.I have recently re-installed windows and upgraded to SP2.After this re-installation, the problem started again.
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Sep 6, 2007
When the crash occurs it appears to be completely random not one app doing one thing nothing consistent.When it crashes the screen goes black and completely reboots.Other crashes it simply freezes on screen. I don't get blue screens.I added the RAM and this started.I uninstalled it and went back to the old ram and it stopped. I bought new ram from Best Buy and installed it crashing comes back. I have no idea why RAM would trigger this.
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Sep 21, 2007
Since I've had my recent reformat and installed my newest hardware upgrade, I've experienced some random Windows crashes.So, I'm getting random and strange crashes while I'm playing games (HL2, WoW), and also BSOD's.All drivers are up to date. Oh, in addition, I've launched CPU-Z to check my setup and it was said that my ram was running at 6400 instead of 8500, why is that? CPU-Z detects that it can be runned at 1033, so the ram is fine, but when I try to change it in the bios, my CPU boots and it says "Overclocking Failed".
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Oct 20, 2005
Windows Installation : Various files cannot be copied and/or not copied correctly. Giving blue screen of [enter] retry, [esc] skip or F3 to abort installation. Files constantly failing to copy : cyycoins or something, lots of .chm files, too many to mention. Curious thing is, same problems for both optical drives and both HDDs, varying both for many installations. Eventually I held down [enter] and the files went in, well some didn't but Windows booted fine.
Warhammer Dawn of War : Winter Assault. wh40k.cab is corrupt. Changed optical drives during installtion, installed fine. Could be hardware issue with my cdrom, Same game, when playing will crash to desktop. No error message sometimes, no indication of crash (no freezing or warning sounds or stuttering, just flat out BOOM, .exe gone. Sometimes error message appears to send error report, sometimes doesn't. Occurs while under load
I thought this could again be CDROM issue, with the copy protection not keeping the game running because disc wasnt read right.
Mozilla Firefox : Dunno really. Loaded it up to access webpage. Some survey appeared, then program locks up for maybe 10 seconds then crashes with firefox.exe has encountered error Windows built in message appears. Firefox is unable to load up again due to missing/corrupted .dll file error. Cannot page_read or something. I forget the whole error message. Guess coulda been important to save it to post here.
Whole system reboot. Idle one time, machine just goes down, then starts up again. Flat reboot. Didnt touch any buttons, then once in Windows 'recovered from serious error' message appears. Tells me after sending report its a device driver issue. Changed My Computer options to give the Blue Screen of Death so that the driver is named, nothing, just page_file_read or errors along those lines I know nothing about.
Don't know what is wrong. Hardware issue could be Optical Drive. But then again I have 2 drives, and the errors ocur no matter which one I use, same with the Hard Disks. I'm stumped. Its quite a huge issue. I have nothing on the drives, I backed all my stuff up before formatting after starting to get errors 1-4. I got these errors before format and immediately after. So would indicate Hardware issue would it not Can it be a BIOS problem? Or wiring, neither of which i have altered or been brave enough to look at.
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Apr 15, 2006
My computer is slow often crashes, it is progessively getting worse. Please can someone look at my hijack this log and see if they can see any problems Also on another note how can i stop windows messanger running when i log in. Its really irritating as I use msn messanger and both programs run on logging in and conflict each other.
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Jul 30, 2009
This has been happening on and off while playing games and pretty well only then. I don't get any error messages or anything of the like, my computer just freezes and that's that. I've checked my video card for overheating by using the nVidia monitor program and it runs fairly cool, I guess i should double check what the numbers are under stress but I don't see any artifacts or other weird images on my screen that would suggest a dying card (i use a bfg 8800gts 640mb). My motherboard also runs pretty cool too so i would highly doubt it's a heating issue there either.just recently i had to replace the motherboard due to failure and i fear whatever is causing these crashes may have caused my previous motherboard failure and possibly this new one to fail as well.
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Jun 18, 2007
My computer randomly crashes and also reboots on it's own a few times a week, but I'm sure this isn't normal.I'm running Windows XP.There's no pattern when these problems occur. I could be surfing the web, playing a game or my computer would sit and idle for a little bit... then it'll reboot. This started happening a few weeks ago, but figured I could live with it. Unfortunately, it's gotten on my last nerve and I really wanna know why it does these things and how I can fix the problems.
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Jan 15, 2005
I have been experiencing random crashes, freezes and especially error messages for a while now.I ran and reran updated versions of ad-aware, spybot, Norton, hijack this, a million times,defragged and did a couple of files clean-ups to no avail.
I posted my problems on various boards and nobody that helped did fix it
(Thanks still to these kind people) so I used the last resort and reinstalled XP pro.Well after reinstall, problems are still here but worse, upon reinstalling my first program which is thesygate firewall,I got my first error message telling me the program had to shut down.
Following that I was told
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Aug 27, 2005
Initially, it just seemed like totally random and spontaneous reboots. But after I reconfigured XP to not autorestart on crashes, now I'm getting BSODs. IRQL_NOT_LESS_THAN_OR_EQUAL
*** STOP: 0x0000000A (0x00000188, 0x000000FF, 0x00000000, 0x804E35E9)Beginning dump of physical memory Physical memory dump complete.
This seems to happen at 2 times.
1) Completely random, with no obvious ties to any activity.
2) When a USB device is disconnected. Windows acknowledges the removal with a bong, but then BSOD crashes seconds later.
Both are extremely intermittent and it may be a week or more in between crashes. I can sit there and insert and remove USB devices (a Creative USB MP3 Player) until I'm blue in the face and never see a crash. This is a home built PC with an ASUS motherboard running XP Home. The system has been reliable for many years but just started this in the last several months. I'm current on all service packs, updates, and whatever else I've been able to find.
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Feb 21, 2009
I am confused, but I will describe this best I can: explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this
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Jun 27, 2008
My computer seems to just hang up on me like it gets stuck in "idle" mode and doesn't let me have any keyboard/mouse control and I am forced to do a manual shut down and lose any data I may have been working on.
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Mar 5, 2010
I started getting browser and sometimes PC crashes. At first it seemed to be browser related. But the PC would also crash when idle. I tried disabling add- ons in Firefox and opening in safe mode. Tried using Chrome but it would crash with the message that Flash had malfunctioned. Then I started getting Stop messages and BSODs.I hadn't installed and new hardware and, I don't think, installed any new big programs except for updates to existing ones.
I emailed a few of the mini dump files to a friend. He said they didn't specify which drivers were causing the problem. But it might be something to do with the video or the network card. I rolled back drivers. No change. I updated drivers and uninstalled lots of programs. For a month everything seemed stable. Then the BSODs started to return. Infrequently at first but then more regularily. Sorry the story is a bit confused but it is difficult to remember every detail of what happened and the order I did things in.
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Jan 19, 2005
My dad has told me that IE was showing that it had spyware it had a different home page. I don't use IE, but I'd say someone clicked that pop up.Its a random pop up, and my home page says its about:blank, but it loads another search engine.
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May 26, 2006
I just got a new computer, and it's all used parts, except the hard drive. Since I've been using it, there has been odd bits of lag at random times. It doesn't matter what I'm doing, it will lag. It happens every few minutes or so for about a second, then everything works again. When I'm listening to music, or watching videos, it will skip horribly for a second, then resume playing. It's REALLY getting on my nerves, cause I record music, and its messing up my tracks. Even as I type this, its lagging... More frequently than before, actually. Any idea of what it could be?
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Jul 17, 2009
So today, I jumped on my computer, opened up IE Explorer, and went to Facebook. While facebook was loading, my computer seemed to have froze for roughly ten seconds. I figured it was just a random hang up so I ignored it. Unfortunately, about 45 seconds later, it did it again, and it continued to do so, even now while I am typing. I was browsing through the forums and I noticed a few people had the same problem as me, so I tried disabling the Search Indexer. I restarted my computer, and it seemed to have done the trick, but maybe 3 minutes later, it started freezing again.
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Mar 9, 2006
My problem started on Wednesday night. I was playing Guild Wars, an online game when my computer froze up. I didn't get the infamous 'Blue Screen of Death', but rather my screen went blank. I thought this was a repeat of an earlier problem I had encountered with the game, and I figured my previous solution would work.
I checked my BIOS and there seemed to be nothing wrong and my AGP settings were as they were previously, with my card operating at 4x because it was what solved my problem previously.
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Dec 8, 2005
Windows randomly & intermittenly just shuts down in the middle of things.This started on my daughter's computer running Win XP SP1 at the time.I suspect a boot sector virus.so I took the hard drive > formatted it > and reinstalled Win XP on my computer at home (which was working fine) they moved so it's been until now before I had a chance to reunite the hard drive with the computer well, first off couldn't boot at all, so out of frustration I formatted the drive again and installed Win 98se as floppy was all I could get to work.so I can boot up ok in win 98, but same problem.sometimes when viewing a file, looking at the contents of a CD, etc.,
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Apr 5, 2006
I dont think it has something to do with the harddrive as this used to work fine a while ago. I searched for trojans, viruses and other stuff and it did nothing.I can't find what its causing it. I'm in a middle of a game and it just reboots.
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Jul 25, 2008
I had the same system configuration for over years and never had any problems. Just recently I started using wireless connection rather than regular LAN.I started having randomly freezing problem while browsing internet or even once playing game.More specifically, all applications but the mouse freezes randomly and then after about 1 sec the screen flashes into black, but it turns back to the windows after another sec or two and then everything just froze, not able to move the mouse any more nor open up Process Manager. My only option is hit the hard-reset button and restart the windows.Everything back to normal after restart. Since the problem occurs randomly, its really hard for me to know where to diagnose the problem.
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Jun 1, 2007
I recently put together a new PC - AMD X2 4800 / Nvidia 8800 GTS.For the most part it seems fine (just played through the first hour of HL2 / Episode 1 with full details etc and no issues at all), however, when i'm just idling around the windows desktop, browsing, shifting files around etc, I frequently get a complete lock up.During these lock ups the keyboard becomes unresponsive, the display stops updating etc, but the mouse cursor still moves in a laggy sort of way, for a few minutes until a BSOD flashes for an instant and the PC reboots. Eventviewer has a few offers on the subject. problems with the i8402prt driver failing to load, which would appear to be keyboard / mouse related somehow.
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Jul 22, 2006
Here are errors I am getting at the startup of my computer: Error loading C:DOCUME~1ALIMAL~1TempRarSFX2HNETPO~1.dll The specified module could not be found and: Error loadind C:PROGRA~1COMMON~1systemmsdc32.dll
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Jan 22, 2007
I had some problems recently and with the help of one of the TSG locals, I located and got rid of a malicious file.However, I had a problem at that time that I could not resolve, and am still trying to beat it down. Now I am beginning to get random errors I can only run Spybot S & D in safe mode. Progress bar for it will show it at about 39.../56120. Then the system reboots itself, sometimes twice...and sometimes there comes the message that my computer has recoverd from a serious problem I have a similar problem with running PandaScan, it just won't make it all the way through.I know I have tons of stuff running in the background and would like to cut out as many of those as I can, I've just not gotten that far yet.I'm posting my HJT log in hopes someone can help spot my culprit.
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Mar 16, 2008
I've given up.. This problem has been occuring for quite awhile now and I'm really clueless as to what is causing it. I've conducted a destructive system recovery via the copy of windows on my HDD twice, and also from a windows CD. I've ran memtest for both my RAM and HD and both tests always come back OK... The errors occur randomly.. sometimes my computer can stay on for 4+ hours without one, sometimes they appear within 30mins of turning on my PC.I'm a computer newbie, but I wrote down some info from the last blue screen errors:
Quote: STOP: 0x000000D1
SYMTDI.sys - Address BADC3DB7
STOP: 0x0000008E
Win32k.sys - Address BF8011A3 The most common errors I remember included something about either one of the following:
DRIVER_IRQL _NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGED_AREA
I've attatched the minidump files I have since last re-booting my system. I hope I've provided enough info.
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Nov 16, 2009
Recently i have been having lots of crc errors whilst unzipping files. My initial thought was that one of my hard drives was on its way out. I had checked them all using the manufacturers diagnotic ultility (Seatools) with all testing features and each one, on all drives, returned without error. I thought my suspicions were confirmed when i turned my drive on for the BIOS not to recognise one of my SATA's (a Barracuda 7200.11). After a bit of research i found out that this was prob not the cause of my crc errors as the SD15 version of the firmware supplied with my drive had a bug and causes the drive to go into a hibernated state, a separate issue i'm trying to deal with.After removing this particular hard drive along with Vista out of my system i installed win XP onto another drive temporarily. I am having the same problems with the CRC errors on my other drives which seem to be operating normally. The kind of files i'm talking about are fairly large usually demos or trailers etc in .rar format.
As i understand it CRC errors can also come from faulty RAM. I have recently RMA'd some faulty RAM back to OCZ and the stuff in my system currently is the brand new RAM i got sent back from my RMA. I know this can be causing the CRC errors and occasional random restarts regardless of how new it is so i have checked both sticks individually using memtest86. I only had time to let them do 1 pass each but both came through error free.If any of you out there have any suggestions for what else i can do to figure out what is wrong i would very much appreciate it. Could it be a lack of wattage on the psu causing the restarts? Processor? I'm stuck,
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Sep 12, 2007
I got spyware on my computer and now random popups come up when ever I type. Also my run icon and my shut down icon dissapeared on my start menu.
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Feb 28, 2006
my son has just got connected to broadband and his machine which runs XP home has taken to shutting down at random when browsing.
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