Random Crashes / Driver Error?
Apr 19, 2005
When the PC restarts it generates and sends an error report, which indicates a Graphics Device driver is the problem.My PC behaved ok until about a month ago, when it started crashing, in general with an error report saying 'Error caused by Graphics driver'.The system gradualy got more unstable until it would not boot properly at all.I have recently re-installed windows and upgraded to SP2.After this re-installation, the problem started again.
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Oct 29, 2006
I keep getting random crashes and I don't know how to go about diagnosing the problem. Every so often I get random STOP error messages, and from the articles on the Microsoft Support site it appears to be a driver problem, but I don't know which driver. These are the errors I got recently (in order)
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May 17, 2007
I've had problems with my laptop recently and it has been back for warranty repair. To their credit it was only gone 8 days total but despite them running tests on it overnight they didn't experience the problem I'm having. Unfortunately for me when I got it back it is *still* happening. The laptop has 2x RAM slots and in each is a brand new stick of 512mb DDR400 since they suspected it might be a RAM issue. So far it happens at random times and is proving really difficult to pinpoint. Here's what I've tried so far and the troubleshooting I've done.
1. Reseat both RAM chips.
2. Try using both sticks of RAM, on their own, in each slot
3. Unplugged all external hardware (mouse, external HD, WLAN card)
For some reason if I only have 1x stick of RAM in 1 of the 2 available slots and nothing in the other I don't seem to get problems at least until earlier tonight. I've since switched the RAM stick out to see if it happens with the other but it hasn't yet. However, the crashes are so random I can have no problems for hours and then it suddenly crashes, other times it seemed to happen within a few minutes of getting into XP. It's a virtual clean install of XP with only drivers and updates installed.The only BSOD error message I've gotten so far is the following one, any others I see after I'll edit to the message. If you can help me at all I'll be VERY grateful, I don't particularly want to have to send the laptop off again if I can fix it myself. If it's a hardware issue though it'll go back.
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Sep 6, 2008
I'm running Windows xp professional, and I recently upgraded the hardware in my computer. After this upgrade my computer would infrequently just restart, about once a week or so, but I left for a trip to vancouver for a week and when I got back and turned my computer on the problem started getting much worse. Now it happens about ten times a day, and I can't just leave it off because I don't have another computer and I need this one for classes. Also, when I try to play games it shuts down, or freezes about ten minutes after I start. I have run AVG, Spybot, and ad-aware, and the problem remains. This problem seems to be completely random, sometimes it happens while I'm doing something, and sometimes it happens when the computer is doing nothing.
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Jan 30, 2007
as the title says I was infected with a bunch of random stuff. I cleaned it or at least I think I did. but now explorer is crashing all the time. the shell, not the browser. HJT log.
Logfile of HijackThis v1.99.1
Scan saved at 7:51:21 AM, on 1/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
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Oct 23, 2006
I installed a USB media card reader in my system, soon thereafter, I began experiencing some problems with programs acting strangely and crashing, etc. I unplugged the card reader since I rarely use it anyway. The problems seemed to stop for about a week or so. Then the computer would just randomly restart in the middle of a game or when left running idle for a long time, such as overnight or while I'm at work. I thought that maybe my 420w psu was reaching its limits with 3 HDDs and 2 optical drives plugged in. I unplugged a single HDD and now the crashes happen less often, but still happen. The crashes are more likely to happen when playing a game, but the programs include the game itself, or winamp, trillian, skype, firefox, or "truevector service". Those are usually about the only programs I have running at all. Twice so far I have encountered the blue screen of death, which I hadn't seen I think since SP1 was released. So far I have tried updating my BIOS (all 3 available versions), updating my video card drivers, even reformatting my system drive, all to no avail.
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Sep 6, 2007
When the crash occurs it appears to be completely random not one app doing one thing nothing consistent.When it crashes the screen goes black and completely reboots.Other crashes it simply freezes on screen. I don't get blue screens.I added the RAM and this started.I uninstalled it and went back to the old ram and it stopped. I bought new ram from Best Buy and installed it crashing comes back. I have no idea why RAM would trigger this.
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Sep 21, 2007
Since I've had my recent reformat and installed my newest hardware upgrade, I've experienced some random Windows crashes.So, I'm getting random and strange crashes while I'm playing games (HL2, WoW), and also BSOD's.All drivers are up to date. Oh, in addition, I've launched CPU-Z to check my setup and it was said that my ram was running at 6400 instead of 8500, why is that? CPU-Z detects that it can be runned at 1033, so the ram is fine, but when I try to change it in the bios, my CPU boots and it says "Overclocking Failed".
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Oct 20, 2005
Windows Installation : Various files cannot be copied and/or not copied correctly. Giving blue screen of [enter] retry, [esc] skip or F3 to abort installation. Files constantly failing to copy : cyycoins or something, lots of .chm files, too many to mention. Curious thing is, same problems for both optical drives and both HDDs, varying both for many installations. Eventually I held down [enter] and the files went in, well some didn't but Windows booted fine.
Warhammer Dawn of War : Winter Assault. wh40k.cab is corrupt. Changed optical drives during installtion, installed fine. Could be hardware issue with my cdrom, Same game, when playing will crash to desktop. No error message sometimes, no indication of crash (no freezing or warning sounds or stuttering, just flat out BOOM, .exe gone. Sometimes error message appears to send error report, sometimes doesn't. Occurs while under load
I thought this could again be CDROM issue, with the copy protection not keeping the game running because disc wasnt read right.
Mozilla Firefox : Dunno really. Loaded it up to access webpage. Some survey appeared, then program locks up for maybe 10 seconds then crashes with firefox.exe has encountered error Windows built in message appears. Firefox is unable to load up again due to missing/corrupted .dll file error. Cannot page_read or something. I forget the whole error message. Guess coulda been important to save it to post here.
Whole system reboot. Idle one time, machine just goes down, then starts up again. Flat reboot. Didnt touch any buttons, then once in Windows 'recovered from serious error' message appears. Tells me after sending report its a device driver issue. Changed My Computer options to give the Blue Screen of Death so that the driver is named, nothing, just page_file_read or errors along those lines I know nothing about.
Don't know what is wrong. Hardware issue could be Optical Drive. But then again I have 2 drives, and the errors ocur no matter which one I use, same with the Hard Disks. I'm stumped. Its quite a huge issue. I have nothing on the drives, I backed all my stuff up before formatting after starting to get errors 1-4. I got these errors before format and immediately after. So would indicate Hardware issue would it not Can it be a BIOS problem? Or wiring, neither of which i have altered or been brave enough to look at.
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Apr 15, 2006
My computer is slow often crashes, it is progessively getting worse. Please can someone look at my hijack this log and see if they can see any problems Also on another note how can i stop windows messanger running when i log in. Its really irritating as I use msn messanger and both programs run on logging in and conflict each other.
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Jul 30, 2009
This has been happening on and off while playing games and pretty well only then. I don't get any error messages or anything of the like, my computer just freezes and that's that. I've checked my video card for overheating by using the nVidia monitor program and it runs fairly cool, I guess i should double check what the numbers are under stress but I don't see any artifacts or other weird images on my screen that would suggest a dying card (i use a bfg 8800gts 640mb). My motherboard also runs pretty cool too so i would highly doubt it's a heating issue there either.just recently i had to replace the motherboard due to failure and i fear whatever is causing these crashes may have caused my previous motherboard failure and possibly this new one to fail as well.
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Jun 18, 2007
My computer randomly crashes and also reboots on it's own a few times a week, but I'm sure this isn't normal.I'm running Windows XP.There's no pattern when these problems occur. I could be surfing the web, playing a game or my computer would sit and idle for a little bit... then it'll reboot. This started happening a few weeks ago, but figured I could live with it. Unfortunately, it's gotten on my last nerve and I really wanna know why it does these things and how I can fix the problems.
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Jan 15, 2005
I have been experiencing random crashes, freezes and especially error messages for a while now.I ran and reran updated versions of ad-aware, spybot, Norton, hijack this, a million times,defragged and did a couple of files clean-ups to no avail.
I posted my problems on various boards and nobody that helped did fix it
(Thanks still to these kind people) so I used the last resort and reinstalled XP pro.Well after reinstall, problems are still here but worse, upon reinstalling my first program which is thesygate firewall,I got my first error message telling me the program had to shut down.
Following that I was told
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Aug 27, 2005
Initially, it just seemed like totally random and spontaneous reboots. But after I reconfigured XP to not autorestart on crashes, now I'm getting BSODs. IRQL_NOT_LESS_THAN_OR_EQUAL
*** STOP: 0x0000000A (0x00000188, 0x000000FF, 0x00000000, 0x804E35E9)Beginning dump of physical memory Physical memory dump complete.
This seems to happen at 2 times.
1) Completely random, with no obvious ties to any activity.
2) When a USB device is disconnected. Windows acknowledges the removal with a bong, but then BSOD crashes seconds later.
Both are extremely intermittent and it may be a week or more in between crashes. I can sit there and insert and remove USB devices (a Creative USB MP3 Player) until I'm blue in the face and never see a crash. This is a home built PC with an ASUS motherboard running XP Home. The system has been reliable for many years but just started this in the last several months. I'm current on all service packs, updates, and whatever else I've been able to find.
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Jan 27, 2008
It seems you guys know quite a lot more then I do about windows.I was hoping maybe someone knows more than I
I'm having these randomly occuring BSOD's mostly at night time,no intensive apps working,except some p2p progys.I have ruled out RAM,VGA and I think PSU too,and i guess it has something to do with networking.I have some memory dumps I will attach,.I have only these 2 because somehow windows didnt make any more,dont know why though.
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Feb 2, 2009
I had a (?) in my device manager for a usb controller so i told windows to reinstall the driver it searched and found a driver now when I boot the computer it comes up saying found new hardware and hangs there nothing works! how do i uninstall this driver in recovery mode or at the c:windows prompt as I cannot do anything in widows until it is removed
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Sep 26, 2005
I am trying to install the USB ports on a 2Ghz Celereon system running Windows XP SP2. When Windows starts, it recognizes that the USB ports have been turned on, and then it identifies the make and model of the USB port, but then the system locks. When I go into BIOS and turn off USB, the system runs just fine. What is causing the machine to lock when I turn the USB ports on?
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Aug 28, 2007
I'm new here, just signed up to ask this question, but I need a good tech forum.
If you guys can give me aclue of what to do next, other than a reinstall, I'd be very grateful.Okay, heres the thing.About a month ago, I was doing some updates, both from HP, and from Windows UpdateI made the mistake of just starting it up and leaving on an errand.Well, there was an error in installlation somehow, a brownout, something.Afterwards, It wouldn't even boot past the login screen except in safe mode.In safe mode, I checked the event monitor for what was failing in system errors, and determined it was the new update for the AMD processor driver, as well as some other programs that wanted to load.I rolled back the driver, uninstalled the program, an antivirus suite, and rebooted.
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Mar 2, 2006
I've seen a few threads about this but they're all kind of different or whatnot. My computer (three times tonight alone!) has just randomly re-started while I'm in the middle of work. When it comes back, it tells me that the system just recovered from a series error. When I report it, I'm taken to a Microsoft page about Windows Service Pack 2 and updating my driver. I've checked and I have SP2 and when I try to update the driver it tells me they couldn't find a better match than what I'm already using.
I've checked System Information and automatic restart isn't even checked yet this has happened a lot. Like I said, three times tonight it's happened. I've run my virus scanner, I've run Ad-aware SE Personal, SpySweeper, and Spybot and anything that comes back and is quarantined or deleted hasn't fixed the problem.
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May 14, 2005
as i run internet explorer there are times where some websites may not respond, and after i close the window i occasionally i recieve error reports. i have windows XP and i have run ad-aware and spybot search and destroy.
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Mar 30, 2008
Every time I start my pc or during day I get this error message.It usually stacks like that because my pc was left on overnight, so it happens every 2 hours or so. I have no idea what this links to but it just started happening after I formated my pc, although I dont know why this started coming after many formats.
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Jun 2, 2008
I have no idea why it says that, or what it means. I just no I need this fixed ASAP because I can't get any further on my computer at this point.
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Apr 4, 2007
"The system DLLuser32.dll was relocated in memory. The application will not run properly. The relocation occured because the DLL C:Windowssystem32HHCTRL.OCX occupied an address range reserved for windows system DLLs. The vendor supplying th DLL should be contacted for a new DLL".Can someone please explain to me what this means and how to get rid of it. I am a windows XP user. nothing seems to have changed in the way my cpu works but this error message concerns me and is going to get annoying. as soon as i click ok it goes away and doesn't come back again. i turned off my cpu and turned it on again but it happened again.
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Apr 22, 2007
I have a HP 705w with 1024 ram ,mx400 nvidia vid card,realtec sound and fast Ethernet.At any given time my cpu restarts.It has done this while on and off line and msg in event log is ID 6009 widows universal processer free -when i look error up it says user has hit ctrl ,alt+delete or went to shut down to restart computer but I have not.I have ran Norton AV+MCafee AV(Unistalled ea before running the other).I have ran Superantispyware and Adaware but nothing has been found.I have checked and updated all drivers + Bios.I have ran a Ram tester-checks out fine.I have ran scandisk-again no issues.I have went to recovery options and unchecked autorestart.My PC is on a home network with 2 other cpus and have found no strange incoming or outgoing in my router logs.I have spent hours researching this and consulted 2 of my friends which are IT pros and we are all clueless.
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Jun 14, 2010
Trying to help my daughter with her computer. Every once in a while (sometime twice in a day, sometime not for several days in a row) she hears her computer rebooting. Even when she has nothing open and not even using it - just a desktop open. Created a system restore point before started all this. The computer reboots and gives the following error message: "The System has recovered from a serious error", then she can click Send to Microsoft, or don't send. She clicks don't send and everything words just fine, her applications run fine, email and Internet work fine. This doesn't happen very often, but something is not right. Not much to gone on but that's all that happens.The computer is nice and fast, boots up fast, everything runs nice and fast. Internet and email work fine.This started a few months ago and she can't remember doing anything that would cause it to start. She has not installed any software or hardware in over a year or so. I did a complete backup right away so her files are backed up and safe.
Thought it sounded like a heat issue so I opened the case and she had it very, very clean. Fan and heatsink very clean and fan working fine as well as the other fan in the case. I checked the hard drive cables (SATA 250 gig HD) and they were nice and tight. Reseated the memory modules just in case one crept lose. check CD/DVD drive cable and it was tight. Cleaned out her temporary Internet (cache) files.Next, I clicked on My Computer then highlighted the C: drive and right clicked the C: drive and selected Properties. Then selected Tools and was going to select Defrag button but it was greyed out and said "No defragment tool is installed. I then opened the Control Panel and click the Add/Remove programs icon and once that opened I selected the Open Windows Components and it opened fine, but I couldn't find anywhere in there to install the Windows Defragment program. Am I looking in the right place for this?
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Apr 9, 2008
I'm attempting to help a friend who is not very computer capable.She has Win XP Pro, SP 2, and I believe IE 6. She has been getting a bunch of error messages (IE has encountered a problem and must close). I don't have access to her comp, but wondered if anyone knew of a possible reason. I suggested that she d/l IE 7, however, everytime she tried, she got the same message and was kicked to the "send/don't send" box for the Microsoft "problem" reporting and then to desktop.
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Oct 21, 2009
i'm new to these forums. For the last week, i've been using an older HP Pavilon system, 933mhz with 512mb ram. My issue is this, Occasionally, when I turn on the machine, I can left click the background no problem, but if I try to click on the start menu, it's as if the left-click on my mouse doesn't work. I've found a remedy to this problem to be to alt-tab, even if no other programs are open at the time. If I alt-tab, i'm 99.9% of the time able to left click the menu bar. Now, this wouldn't be a major problem, however I have the same issue when I alt-tab through webpages, or if I alt-tab out of a computer game. Also, I play World of Warcraft, and every so often the same thing happens, however to anyone who may play the game- I am able to use the leftclick on the mainscreen, as in, to pan around my character, but if I attempt to open my bag slots, click on a monster or any of my skills, nothing happens. I've tried replacing my mouse, no good. I've tried differnt ram, same problem. I've tried a new hard drive, no good. I've FFR'd both hard drives, reinstalled windows from scratch, and STILL the problem is there. Does anyone have the slightest idea of what could be causing this?
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Aug 30, 2009
I'm getting random blue screen crashes, sometimes my system runs for hours, other times it crashes repeatedly and takes multiple attempts to boot. (Sometimes after crash won't boot or load windows and there is a black screen and I have to turn the power on/off a couple times and it will boot after a few tries.) Also tried updating bios but can't figure out how since I don't have a floppy anymore. I've read that this could be memory/hardware or driver issue, but can't figure out how to get to the root of the problem or fix anything. I'd like to be able to fix this without reformatting my main drive.
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Apr 7, 2007
My computer just keeps on crashing while gaming or playing songs while it didn't crash till a week ago. I didn't install anything new, didn't download anything new and i don't have torrent things on or something. no sound, no loading or anything.
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Feb 7, 2009
My Computer at work is crashing randomly It always seems to crash when I have something important to complete or in the middle of and I loose my work.
I'm running XP Pro. the best thing I can start with is the error code and the minidump file. Error code 1000000a, parameter1 99f62b9f, parameter2 00000008, parameter3 00000001, parameter4 806e642b Error code 1000000a, parameter1 9664d1c7, parameter2 00000008, parameter3 00000001, parameter4 806e642b
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Nov 27, 2006
IE 6 is crashing on me whenever a site trys to automatically download a file or what not. Normally a yellow bar slides down from the top of the screen warning you of possible danger, but instead ie crashes with an error, referencing crypt32.dll. I've tried all the anti spyware/virus methods I know of, filtered my hijackthis log, but no avail.
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