Explorer Crashes - Run Any Program To Help
Oct 9, 2007
Every time i try to run any program to help, it says Windows Explorer is not responding, furthermore, i cannot access the internet. When i try to access the network connections, it says to make sure Network Connections is running. Also, i just deleted a trojan, i cannot recall the name, but AVG couldnt delete it. I saw it was located in the temp internet files folder, so i just cleared it. It also said there was a change in kernel32, but i've been told thats rather common.
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Jun 22, 2005
every time i try to open anything that uses these programs i get a 'windows/internet explorer has encountered a problem and needs to close' crash i think i have a virus in my processes i have 2 strange ones one is n6tgoxae.exe the other is 86851316.exe norton fixes this is for a short while but then the problem soon returns i have also tried spybot search and destroy as well as running AdAware can anyone help me on how to fix my explorer problems and gettin rid of
these processes?
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Feb 23, 2007
When i browse through my c drive and open program files i get an Error saying Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. The error signature says:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: oggsplitter.ax
ModVer: 1.0.0.0 Offset: 00007732
It doesnt happen in any other folders. I have searched the web but no one seems to have the same problem
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Feb 21, 2009
I am confused, but I will describe this best I can: explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this
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Sep 28, 2006
My pc is so slow that it takes ages to play a song in wmp11. Ive used tools like ad-aware and registry mechanic, tune up utilities. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
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Sep 11, 2007
Faulting application explorer.exe, version 6.0.2900.2180, faulting module netapi32.dll, version 5.1.2600.2976, fault address 0x0003952c. When a user is editing documents in Word 2003 from a network share, the Windows Explorer then shuts down and refreshes the desktop. The error message above is in the Application Event Log. the Event ID is 1000. Done some searches and tried a few things but still user gets this error. After this error in the Event Log another message is "The shell stopped unexpectedly and Explorer.exe was restarted. The Event ID is 1002 for this one.
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Dec 11, 2004
When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
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Jul 1, 2005
I am having problems starting both Internet Explorer and Windows Explorer. Both generate the same error: "Internet (or Windows) Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." The details show that ole32.dll is the guilty module. So far I've had no success in locating a solution. I am using Windows XP Home Edition. I should also note that the control panel won't function either since it is basically part of Windows Explorer.
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Oct 18, 2008
It seems that whenever i'm using firefox, IE, Media Player or almost anythingfor that matter,they keep on crashing.I have installed a fresh copy of XP and still have the same problem. I'm assuming that it could be a hardware issue but not too sure really.How can i post the information in the error reports if that would be of any use or is there any other info i can give to help solve the problem?
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Jun 14, 2010
my com crash whenever i use km player to play a movie or TV series, but it is fine with other program( but can't use the other program for long too, cause it start crashing up). and i will freeze for a a while, i can still click to other folders and stuff, but after a while it crash, the i keep clicking my mouse for about 10 times, it start to have a beeping sound from the com.
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Oct 23, 2006
I installed a USB media card reader in my system, soon thereafter, I began experiencing some problems with programs acting strangely and crashing, etc. I unplugged the card reader since I rarely use it anyway. The problems seemed to stop for about a week or so. Then the computer would just randomly restart in the middle of a game or when left running idle for a long time, such as overnight or while I'm at work. I thought that maybe my 420w psu was reaching its limits with 3 HDDs and 2 optical drives plugged in. I unplugged a single HDD and now the crashes happen less often, but still happen. The crashes are more likely to happen when playing a game, but the programs include the game itself, or winamp, trillian, skype, firefox, or "truevector service". Those are usually about the only programs I have running at all. Twice so far I have encountered the blue screen of death, which I hadn't seen I think since SP1 was released. So far I have tried updating my BIOS (all 3 available versions), updating my video card drivers, even reformatting my system drive, all to no avail.
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Sep 21, 2007
Since I've had my recent reformat and installed my newest hardware upgrade, I've experienced some random Windows crashes.So, I'm getting random and strange crashes while I'm playing games (HL2, WoW), and also BSOD's.All drivers are up to date. Oh, in addition, I've launched CPU-Z to check my setup and it was said that my ram was running at 6400 instead of 8500, why is that? CPU-Z detects that it can be runned at 1033, so the ram is fine, but when I try to change it in the bios, my CPU boots and it says "Overclocking Failed".
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Oct 20, 2005
Windows Installation : Various files cannot be copied and/or not copied correctly. Giving blue screen of [enter] retry, [esc] skip or F3 to abort installation. Files constantly failing to copy : cyycoins or something, lots of .chm files, too many to mention. Curious thing is, same problems for both optical drives and both HDDs, varying both for many installations. Eventually I held down [enter] and the files went in, well some didn't but Windows booted fine.
Warhammer Dawn of War : Winter Assault. wh40k.cab is corrupt. Changed optical drives during installtion, installed fine. Could be hardware issue with my cdrom, Same game, when playing will crash to desktop. No error message sometimes, no indication of crash (no freezing or warning sounds or stuttering, just flat out BOOM, .exe gone. Sometimes error message appears to send error report, sometimes doesn't. Occurs while under load
I thought this could again be CDROM issue, with the copy protection not keeping the game running because disc wasnt read right.
Mozilla Firefox : Dunno really. Loaded it up to access webpage. Some survey appeared, then program locks up for maybe 10 seconds then crashes with firefox.exe has encountered error Windows built in message appears. Firefox is unable to load up again due to missing/corrupted .dll file error. Cannot page_read or something. I forget the whole error message. Guess coulda been important to save it to post here.
Whole system reboot. Idle one time, machine just goes down, then starts up again. Flat reboot. Didnt touch any buttons, then once in Windows 'recovered from serious error' message appears. Tells me after sending report its a device driver issue. Changed My Computer options to give the Blue Screen of Death so that the driver is named, nothing, just page_file_read or errors along those lines I know nothing about.
Don't know what is wrong. Hardware issue could be Optical Drive. But then again I have 2 drives, and the errors ocur no matter which one I use, same with the Hard Disks. I'm stumped. Its quite a huge issue. I have nothing on the drives, I backed all my stuff up before formatting after starting to get errors 1-4. I got these errors before format and immediately after. So would indicate Hardware issue would it not Can it be a BIOS problem? Or wiring, neither of which i have altered or been brave enough to look at.
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Oct 22, 2005
I don't have the windows bar (the one with the start) and I can only run programs through the CTRL+ALT+DEL and having a new task created. I was contaminated with several trojans/worms/etc but I think now I clean, since i already run Spyware Dr. and Spybot. I also already run Trend micro online clean and I have avast antivirus installed.
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Nov 18, 2007
My office comp is never on the internet but it got this issue:Got DR Watson Postmortem Debugger alert. Comp froze. This happens whenever accessing My Computer or accesing files in ext drives.In Safe Mode I tried Ad-Aware, SpySweeper, spybot, and some others.I disabled Dr Watson. Now I get this error when accessing problem areas on my comp;So when I click OK explorer crashes... but doesn't freeze up like it did with DrWatson enabled.
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Mar 25, 2005
Ever since I'd built my computer, I have been getting errors in internet explorer. These would pop up at completely random intervals (although it seemed to be more often when I loaded intensive pages). They would take the guise of problems that are all attributed to many things. mshtml.dll, ntdll.dll, wininet.dll, and a few other .dll files have been the error causing agents in the "more info" on the error popup. I have also had many blue screen errors such as bad pool caller, irql not less or equal, and page fault in_nonpaged area, to name a few
When I started getting these errors, I tried to look them up, but I found several different reasons for errors. Many errors had different problems such as various installed components, leading my to believe that it was a RAM error. I bought a PNY stick at BB and swapped it. Still got the errors. I then returned the PNY stick and bought an ULTRA X-Connect PSU. I tested it again, and I still got the same errors. Then, a new devvelopment occurred. I tried doing a repair install, but it errored halfway through, saying that a certain file could not be copied
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Feb 1, 2005
When in Windows Explorer (XP Pro) and burrowing through folders I get the following error:
Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
Details:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll ModVer: 5.1.2600.2180 Offset: 000106c3
I can make it happen consistently by going to the eighth level of sub-folders.It just closes Explorer and then everything comes back up (except for Explorer or my email if I was attaching a file).
I have tried everything, including a reparative install of Windows XP Pro. I have run sfc /scannow. I try to do regsvr32 ntdll.dll and I get the following error:
ntdll.dll was loaded, but the DllRegisterServer entry point was not found. The file can not be registered.
I have run Ad Aware SE, SpySweeper and Spybot (and even a TDS-3 full system scan). Spyware/virus is not the problem. Caches/temps are cleared, she defrags fine. This is a Dell Latitude 600m 1.6GHz 768MB.
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Mar 3, 2008
I log into my account, windows loads up and during start up, explorer.exe just crashes, it completly removes itself from the task manager every 20 seconds, desktop icons then dissapear with only the wallpaper/background showing. This is a real problem, I've used Spy Doctor and Kaspersky, it found a few malware and trojans and my system appears to be clean however my explorer.exe continues to crash every 20 seconds, forcing me to launch programs through task manager in order for me to function on the Computer. I've read up this problem throughout google and tried some of the advice thats been given to others with a similar problem as the one im facing with however it still crashes.
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Mar 7, 2006
I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc.
Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Mar 24, 2009
I have a Windows XP Pro SP3 totally updated.I switch on the computer and runs well. No problems are shown. At login screen I put my credentials, it starts to load my desktop and then, before anything can load appears a message saying this (or something like this):Explorer.exe must restart because it can load an application.I click on Ok and then nothing happens. I only see my desktop background.Well, I reset the computer pushing the button on the PC. I load Windows XP on fail-safe mode and login as Adminitrator. Everthing goes well.Then, I reboot Windows by software to start Windows as the usual way. Then, I login on my session and it works well, I have no explorer crash and I can work.But this is not the key to solve the error because it returns to happen.
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Oct 8, 2006
In Windows Explorer anytime I want to copy or delete an avi file WE closes and get the attached error report.
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Dec 21, 2007
I have a Compaq running windows XP SP2 with the latest updates. For about a week now when you start windows and login as a user or administrator and even safe mode explorer crashes as soon as it starts and every time you try to restart explorer it crashes again. I can do ctrl-alt-del an start a new task other than explorer and the task works just fine but explorer will not work. I've ran anti-virus and spy-ware software and found nothing. I've removed all software that isn't a Microsoft product and still no luck. I would just reinstall windows but I can't find the CD.
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Jun 20, 2007
When I play a DVD or xvid movie my computer hangs after quitting the program. Totally freezes, reboot required. I tried re-installing the latest ati drivers, latest audio drivers (ac '97) and the latest motherboard drivers (msi with nforce). Sometimes there's no audio either in the movies I try to play It's the same with PowerDvd, VLC and Windows Media Player.
I wonder if it could be the IDE cable? As I recall the dvd station and the hard drive with the xvid files I tried to play are on the same harddrive, forgot to try and play files from my SATA drive, but from what I can recall it has worked fine previously.
However, If i try to unpack stuff/burn stuff from the same harddrive it works fine.
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Jan 20, 2005
Crashes if I right click on my HardDrive icon to see the size.
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Apr 10, 2007
whenever I right click on a file inside Windows Explorer, it crashes (explorer.exe). It's not slow or anything, it just exits, the screen goes black for a bit, then goes back to the desktop.
The detailed error message is as follows: Faulting application explorer.exe version 6.0.2900.2180 faulthog module kernel32.dll version 5.1.2600.2180 fault address 0x0001eb33.
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Nov 29, 2008
I Right-Click On A AVI File To Select What Player To Play It In, I Recieve 'Windows Explorer Has Encounted A Error'.
If I Just Double-Click It, Opens Up Realplayer And That Crashes With A Similar Error I Have Tried Windows media Player To Play Files,But That Does Exactly The Same.Its Not Just Limited To One AVI File, It's All Of Them
Done Virus Check, Spyware Check, And undo Check All Clear Now
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Jan 27, 2005
I have what I believe is a fairly unusual problem. I am running WIndows XP. Whenever I access the MY MUSIC folder on my PC lately, explorer.exe spikes my CPU and causes my PC to run like crap. My CPU runs at 100% until i do one of two things: End the explorer.exe process in the task manager (but then i obviously have no way to control WIndows), or if I shut down the MY MUSIC folder, and wait 5-10 minutes, explorer.exe slows down. It is currenty running at 100% as i write this. Yes I download music legally, and yes I get some ambitious movies once in a while. But this problem started happening when I downloaded Service Pack 2. I could not even use the MY MUSIC folder
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Feb 22, 2008
Explorer.exe will load when my machine starts up. About every 5-10 seconds, it will close, meaning my desktop blinks off. Another 10 seconds later (or around that) explorer.exe will start again and my desktop will come back. Eventually, it stops trying to load and the desktop stays off. I can go to task manager and run explorer.exe to repeat the process of having explorer.exe run, stop, run, etc. I don't receive any error messages when this happens. This machine has the latest Microsoft updates incl service pack 2.
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May 19, 2007
when I would open up folders and Windows Explorer would have an error message and then it would refresh my computer and close all Windows Explorer Window(s). Ive researched quite a bit in my spare time in the past two days and found that it could be related to ntdll.dll. But in my research I haven't really found any solutions, yet it almost seems like a common/uncommon problem.
I have done a few system restores all of which were unable to return to a previous state. I am up to date on the latest virus/spyware/adware definitions and ran scans using: Norton Internet Security 2007, Spy Sweeper, AdAware, Spybot Search & Destroy and Stinger......
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Dec 17, 2007
I have set a file to be opened when I double click it. However as soon as I simply selected any video file (have noticed this problem mostly with avi files), explorer crashes. Any clues? Can some help me... want to rename my video files but simply can't because I select the file and even before I press F2 or right click (to rename)the same explorer crash problem
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Mar 29, 2005
I have been having a serious problem with explorer If i try and right click any file, explorer will hang, then my desktop and toolbar goes blank, the tool bar and desktop icons eventually return. The same happens if i left click the file menu button for explorer. Sometimes, (not everytime) a message appears telling me drwatson post mortem debugger has encountered a problem and needs to shut down. explorer.exe returns to the process list in task manager.
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