File Explorer Crashes All Time
Mar 29, 2005
I have been having a serious problem with explorer If i try and right click any file, explorer will hang, then my desktop and toolbar goes blank, the tool bar and desktop icons eventually return. The same happens if i left click the file menu button for explorer. Sometimes, (not everytime) a message appears telling me drwatson post mortem debugger has encountered a problem and needs to shut down. explorer.exe returns to the process list in task manager.
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Apr 27, 2006
My internet explorer just started crashing every time i open it, and also the kazaa lite prog crashes the same way. i haven't tried any other programs, but this is what hijackthis says:
Logfile of HijackThis v1.99.1
Scan saved at 23:05:57, on 27/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe........
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Mar 15, 2010
I am trying to delete a directory that crashes Windows Explorer every time I select it. I am trying to use the command prompt to delete the following directory: r:video projectsfreedom interviews I can change into these directories with the cd command, but if I try to erase or delete I get an error that the system cannot find the directory. I suspect this is due to either the spaces in the directory names, or the length of the names, but I can't figure out how to get around the issue.
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Dec 11, 2004
When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
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Apr 10, 2007
whenever I right click on a file inside Windows Explorer, it crashes (explorer.exe). It's not slow or anything, it just exits, the screen goes black for a bit, then goes back to the desktop.
The detailed error message is as follows: Faulting application explorer.exe version 6.0.2900.2180 faulthog module kernel32.dll version 5.1.2600.2180 fault address 0x0001eb33.
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Nov 29, 2008
I Right-Click On A AVI File To Select What Player To Play It In, I Recieve 'Windows Explorer Has Encounted A Error'.
If I Just Double-Click It, Opens Up Realplayer And That Crashes With A Similar Error I Have Tried Windows media Player To Play Files,But That Does Exactly The Same.Its Not Just Limited To One AVI File, It's All Of Them
Done Virus Check, Spyware Check, And undo Check All Clear Now
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Dec 17, 2007
I have set a file to be opened when I double click it. However as soon as I simply selected any video file (have noticed this problem mostly with avi files), explorer crashes. Any clues? Can some help me... want to rename my video files but simply can't because I select the file and even before I press F2 or right click (to rename)the same explorer crash problem
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Nov 7, 2004
Whenever i open an explorer and right click on a file, it will terminate all open explorers as well as take down my launch bar (which will subsequently be rebuilt though). What i want to do is to delete a file, and it does not work with pressing delete either (same effect). But, as i said, the whole conext menu wont open. I am not really aware of newly installed programs, could be wrong on that one though.
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Feb 12, 2006
i do scans quite a bit and delete alot of things everytime. there is the msn spyware thing that keeps coming back after i delete that, as well as many other things i dont even know about. some of my devices just shut them selves down from time to time (mouse, scanner/printer, and otherthings i cant remember but the key board is fine) and after a few seconds turn back on. and the whole thing just crashes sometimes. i did that scan thing but im not sure if i did it right.
Logfile of HijackThis v1.99.1
Scan saved at 10:57:17 AM, on 13/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe.....
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Feb 21, 2009
I am confused, but I will describe this best I can: explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this
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Sep 28, 2006
My pc is so slow that it takes ages to play a song in wmp11. Ive used tools like ad-aware and registry mechanic, tune up utilities. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
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Jun 22, 2005
every time i try to open anything that uses these programs i get a 'windows/internet explorer has encountered a problem and needs to close' crash i think i have a virus in my processes i have 2 strange ones one is n6tgoxae.exe the other is 86851316.exe norton fixes this is for a short while but then the problem soon returns i have also tried spybot search and destroy as well as running AdAware can anyone help me on how to fix my explorer problems and gettin rid of
these processes?
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Sep 11, 2007
Faulting application explorer.exe, version 6.0.2900.2180, faulting module netapi32.dll, version 5.1.2600.2976, fault address 0x0003952c. When a user is editing documents in Word 2003 from a network share, the Windows Explorer then shuts down and refreshes the desktop. The error message above is in the Application Event Log. the Event ID is 1000. Done some searches and tried a few things but still user gets this error. After this error in the Event Log another message is "The shell stopped unexpectedly and Explorer.exe was restarted. The Event ID is 1002 for this one.
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Sep 30, 2005
My computer crashes alot but I`ve only kinda got it under control acording to microsoft it was a problem with my raidion 9250 but now its jus a device driver witch I still believe is the raidion. Anyways I`m wondering if there is a way to stop this accourding to cnet the company that built this pc put a mac addition raidion in my computer and put win xp home on it. Definatly not smart, anyways this is a $5000 with good performance but its got terible stability for the price
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Feb 16, 2006
Every time I use winamp it freezes up on me after a couple of minutes. Also, if I try to use another audio application like soundforge or mediamonkey, the audio freezes up and I have to reboot. I have all the latest versions of these applications as well. I'm running Windows 2000 Sp4 PIII 1000ghz 256RAM - Compaq N160 with SoundMAX audio drivers. I've also tried to update sounddrivers, but there are none available from HP's website.
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Sep 30, 2007
I am having problems with installing new programs that require Windows Installer. Apparently, msiexec.exe crashes each and every single time I use Windows Installer, and the moddll responsible for this was ntdll.dll.
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Jul 1, 2005
I am having problems starting both Internet Explorer and Windows Explorer. Both generate the same error: "Internet (or Windows) Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." The details show that ole32.dll is the guilty module. So far I've had no success in locating a solution. I am using Windows XP Home Edition. I should also note that the control panel won't function either since it is basically part of Windows Explorer.
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Dec 16, 2006
First off, here are my computer specs (I like to get detailed): HP Pavilion a820n running Windows XP SP2
540J Pentium 4 HT, 3.20 GHz (1MB L2 cache, 800MHz front side bus)512 MB PC3200 DDR SRAM memory
200 GB 7200RPM Serial ATA hard drive.Intel Graphics Media Accelerator 900 with up to 128 MB shared video memory.Thats whats on the front of my tower. So, the title of this thread is self explanatory. I just turn on the computer and after it loads, after the desktop appears and right around when the desktop icons are loading, it just goes blank and restarts itself. Last night I did an error check for the hard drive, and it didnt come up with anything. I actually went to bed while it was scandisk or whatever, and when I got up, the computer was in its neverending cycle of resterting and crashing. I can, however, load it in safe modes, like with networking; that's what I'm using right now.
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Aug 16, 2005
I am having an issue with the search companion crashing every time in XP w/sp2. I have re-installed the search driver and ran SFC /scannow but the search companion continues to crash. There is no adware/spyware on the machine any Ideas of a file that may have been damaged?
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Mar 29, 2008
I'm using a different computer, than my not working one to post this. My other computer has frequent crashes like when i click certain things. It says beginning dump of physical memory in a blue screen and counts up from 1 at the bottom of the screen. It takes forever so i Just restart the computer. I downloaded and installed a BIOS update, tried a different graphics card, tried different RAM chips, tried a different processor, and it still happens.
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Sep 6, 2006
windows xp crashes every time i launch video. i'm thinking it's some kind of plug-in problem...maybe java? any ideas to fix? maybe reinstall internet explorer or can someone give me some kind of idea which plug-in to load?
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Oct 22, 2005
I don't have the windows bar (the one with the start) and I can only run programs through the CTRL+ALT+DEL and having a new task created. I was contaminated with several trojans/worms/etc but I think now I clean, since i already run Spyware Dr. and Spybot. I also already run Trend micro online clean and I have avast antivirus installed.
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Nov 18, 2007
My office comp is never on the internet but it got this issue:Got DR Watson Postmortem Debugger alert. Comp froze. This happens whenever accessing My Computer or accesing files in ext drives.In Safe Mode I tried Ad-Aware, SpySweeper, spybot, and some others.I disabled Dr Watson. Now I get this error when accessing problem areas on my comp;So when I click OK explorer crashes... but doesn't freeze up like it did with DrWatson enabled.
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Feb 1, 2005
When in Windows Explorer (XP Pro) and burrowing through folders I get the following error:
Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
Details:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll ModVer: 5.1.2600.2180 Offset: 000106c3
I can make it happen consistently by going to the eighth level of sub-folders.It just closes Explorer and then everything comes back up (except for Explorer or my email if I was attaching a file).
I have tried everything, including a reparative install of Windows XP Pro. I have run sfc /scannow. I try to do regsvr32 ntdll.dll and I get the following error:
ntdll.dll was loaded, but the DllRegisterServer entry point was not found. The file can not be registered.
I have run Ad Aware SE, SpySweeper and Spybot (and even a TDS-3 full system scan). Spyware/virus is not the problem. Caches/temps are cleared, she defrags fine. This is a Dell Latitude 600m 1.6GHz 768MB.
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Mar 3, 2008
I log into my account, windows loads up and during start up, explorer.exe just crashes, it completly removes itself from the task manager every 20 seconds, desktop icons then dissapear with only the wallpaper/background showing. This is a real problem, I've used Spy Doctor and Kaspersky, it found a few malware and trojans and my system appears to be clean however my explorer.exe continues to crash every 20 seconds, forcing me to launch programs through task manager in order for me to function on the Computer. I've read up this problem throughout google and tried some of the advice thats been given to others with a similar problem as the one im facing with however it still crashes.
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Mar 7, 2006
I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc.
Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Oct 9, 2007
Every time i try to run any program to help, it says Windows Explorer is not responding, furthermore, i cannot access the internet. When i try to access the network connections, it says to make sure Network Connections is running. Also, i just deleted a trojan, i cannot recall the name, but AVG couldnt delete it. I saw it was located in the temp internet files folder, so i just cleared it. It also said there was a change in kernel32, but i've been told thats rather common.
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Mar 24, 2009
I have a Windows XP Pro SP3 totally updated.I switch on the computer and runs well. No problems are shown. At login screen I put my credentials, it starts to load my desktop and then, before anything can load appears a message saying this (or something like this):Explorer.exe must restart because it can load an application.I click on Ok and then nothing happens. I only see my desktop background.Well, I reset the computer pushing the button on the PC. I load Windows XP on fail-safe mode and login as Adminitrator. Everthing goes well.Then, I reboot Windows by software to start Windows as the usual way. Then, I login on my session and it works well, I have no explorer crash and I can work.But this is not the key to solve the error because it returns to happen.
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Oct 8, 2006
In Windows Explorer anytime I want to copy or delete an avi file WE closes and get the attached error report.
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Dec 21, 2007
I have a Compaq running windows XP SP2 with the latest updates. For about a week now when you start windows and login as a user or administrator and even safe mode explorer crashes as soon as it starts and every time you try to restart explorer it crashes again. I can do ctrl-alt-del an start a new task other than explorer and the task works just fine but explorer will not work. I've ran anti-virus and spy-ware software and found nothing. I've removed all software that isn't a Microsoft product and still no luck. I would just reinstall windows but I can't find the CD.
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Jan 20, 2005
Crashes if I right click on my HardDrive icon to see the size.
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