Clean Virus-clad Files, Or Delete Them?
Jul 30, 2005
Is it better to disinfect files that are infected by viruses,or to delete the infected files?I've set my virus program to automatically delete virus infected files.I don't know if that's the right thing to do.
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May 15, 2006
One of my system files - taskdir.dll concretly- is infected by Trojan.Proxy.lagr. Although Bit Defender 8 blocked the virus, it returns every time I'm booting. How to kill entirely the virus?
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Nov 3, 2008
I downloaded a prog and now when i open the computer it says : "windows shuttdown
and a ''cmd'' that says the same "-s -t VIRUS DETECTED
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Oct 28, 2009
NeonFx, worked me through getting rid of a really nasty bug and now my machine has been proclaimed CLEAN! However, one of the really annoying side issues was that my printer was totally bogged down. I figured that getting rid of the virus would get my printer back. It spools up, starts to print, and then nothing....takes over 15 minutes to print a half page of word doc. I reinstalled the printer software and updated the drivers. It's still the same...no change. I spent HOURS on the phone today with an HP tech from the Philippines. He basically redid what I did, and said I was running out of RAM. Not true...I've got nearly 50% of RAM available....
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Jun 2, 2006
Windows XP home edition ran ad aware SE personal, quarrantined about 130 "critical objects" rebooted and now just the desktop screen shot will load after booting. task manager says that explorer is running
and yet there are *no applications* running. how do I get explorer *application* running again?
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Apr 7, 2010
2 days ago my computer was infected with a virus (virus.win32.virut.ce) that has ripped it to shreads! Anyway, I got a windows XP disc hoping that I could erase everything and start new but I've noticed that when I start up and I press "CTRL S" to get into my bios, I can't change my boot options. It says:
Network Boot Protocol --- PXE
Boot Order --- Use BIOS boot order
And when I try to change either of those settings it says: "There are no other choices for this option"
My computer is a bit old now, bought it around 2003. It has an MSI GNB Max-SR (motherboard) Serial ATA RAID (Whatever that is) Pentium 4
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Mar 8, 2007
I am getting an error message from AOL safety. It reads "We found and were not able to clean or block a virus infected file. (C:windowssystem32winlogon.exe) My operating system is Windows XP.
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Jan 12, 2008
I am trying to reformat my HD but can't get past the "Loading Setup files".I have a Win XP SP1 CD from which I am trying to reinstall by reformatting my HD. Current OS on the computer is XP SP2. After booting from the CD, it goes through the Loading of Setup files and then I get the STOP ERROR. It says that "A problem has been detected and Windows has been shut down to protect your .....". I have tried restoring my computer to two different previous checkpoints but I can not get past that screen. I have never encountered this problem before because I have clean installed several times but this time I am having this problem.
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Apr 7, 2005
Avast has a whole page of awards, I use their free Anti-Virus program. Here is their clean-up tool.
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Oct 11, 2005
I got a virus, McAfee cleaned them and now today I cannot open task manager. It opens then closes that fast. McAfee still finds no viruses. I've ran ewido 2 days ago and spybot. IE sometimes doesn't load and I cannot access the resistry from RunRegedit.exe, it also opens then closes.
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Aug 1, 2005
When I use disk cleanup it won't compress old files I have it set to compress files I haven't accessed in 6 days
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Mar 27, 2007
Well I downloaded a program and my Bitdefender picked it up as a virus I knew it wasn't because my friend had downloaded it from the same place and it worked. So I closed Bitdefender and unzipped it again used the program and when I turned my Pc on the next day Bitdefender came back on and saw the 'Viruses' So I'm now stuck with 5 files on my Desktop that I cannot delete (two files are from the program and .exe and a .dll) the other one file is a text document which I was scripting for a game I am making and when I went to save it Bitdefender said it was a highly dangerous virus.
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Jan 31, 2006
A new virus i can't get rid of it off my computer i run blue yonder pc guard and although it says delete and it will go after reboot it still keeps popping up.
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Nov 3, 2005
what i would like to ask is that, how could i get clean off PERMANENTLY the files and sites i visited while surfing or paying bills, such that i leave somethings behind me,and does the CLEAN HISTORY can clean me out of any left prints on my computer? or any softwares any of you can recommend ?and where exactlly are they stored if i would like to erase them manually
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Dec 31, 2004
I have attached my log from AdAware showing the files that I can't delete.Also, here is my HiJack Log. Computer is acting weird, the taskbar will not hold it's settings (keeps turning off the quick launch) and occasionally the screen will just show the background, not files and I have to restart the computer.
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Jan 23, 2007
I ran a scan on my PC using TREND MICRO housecall 6.5 and it found a virus that it can't delete. Here's what it found: TROJ_BRDUPDATE.D E6F1873B.DLL found in C:windowssystem32e6f1873B.dll How do i remove this from my PC?
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Oct 18, 2009
I am running winxp . due to virus infection in my machine I lost all the .pst file and also Thunderbird inbox files. All the start program shortcut was also wiped out. I was running AVG anti virus. Now I removed AVG and installed Microsoft supplied security essential software. It detected following virus ware and removed subsequently I want to recover deleted .pst and thunderbird mails.
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Oct 19, 2007
When I start up whether in SAFE Mode or Normal I automatically get the Confirm Delete Message. This applies to programs, icons, photos, documents , folders etc - I cannot get to any of my work to back it up. I have tried Stinger -F-Force and W32.Blackmal@mm Removal Tools. Ran a full AVG scan with uptodate anti virus and Adaware Spyware. Sorry forgot to mention other things tried. The Pop up message does not appear in the Task Manger either as applications or processes. Each time you respongd NO to negate the delete it pops up again. There is no way I can get to any of my folders or files to burn to a CD as backup without the Confirm Delete message.
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Sep 12, 2006
I am attempting to clean out my temp files on my Windows XP Home. The files and folders that I am addressing are: C:WINDOWSTEMP*.* *.OLD *.CHK *.BAK ~*.* _*.* and MSCREATE.DIRI have managed to clean all but one, which is _*.* When I run the search, I get the result of 144 files. I click on edit, select all, then file, delete. I receive the following error "cannot delete file: Cannot read the source file or disk" (please view screen shot). When I right click, I have no delete option, just "open containing folder, copy, and extract. (please view screen shot). I have run AdAware, Spybot, Ewido, and Avg Free. I also have CCleaner, Easy Clean which I have run. I have also used "Move On Boot" by putting the file path in the MOB window and try to have MOB delete the file. MOB says the file will be removed on the next boot.
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Aug 16, 2005
I am running Windows XP home edition in disk clean up option I have it set to compress old files I haven't accessed in 6 days When I run disk clean up it cleans everything else I have checked but won't compress old files What should I do ?
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Jul 25, 2002
Is there a way to configure disk clean-up to not consider compressing old files as one of the alternatives? I don't consider file compression to be a useable feature and would like to eliminate it. It also adds greatly to the time it takes disk clean-up to run. What should be a relatively short task turns lengthy with this option enabled.
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Jan 4, 2006
After running Antivirus, I found I have a Trojan Horse virus. It cannot be deleted, quarantined, or cleaned. All attempts failed. I then put computer in safe mode and ran Norton, but virus didn't show. Cleaned out registry, still to no avail. What can I do to get rid of this virus?? Filename: oeiuxr.dll and it located in windowssystem32. Also had over 60 of the trojan.elitebar, but was able to clear all of them. This trojan horse is the only remaining. HELP!
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Dec 26, 2006
this virus named hboth07 cannot delete has tried several programs but because he never backed up his hard disk cannot afford to lose all data after all this time. i cannot find anything on this name
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Jul 16, 2010
My comp recently just caught an virus and I have tired many anti-virus programs to remove it and so far, no luck.Avast reported the file that is infected, but is unable to delete it. So I decided to check it myself, it's a file in my systems/drivers and when I tired to delete it. It saids the following "Cannot delete uwvwibuv: Cannot read from the source file or disk.". I have tired using "Unlock" to delete it, doesn't work.Note, this virus is also causing all my anti-virus programs not to connect online, so I cannot update them. I have tried using Malwarebytes-antiware, doesn't detect it. I can't use system restore because it's being blocked by group policy after "I caught the virus" (Worked before).I had tired running in safe mode, checking task for unknown programs, and I can't delete it.
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Jun 18, 2005
Recently got a piece of spyware called SpySHeriff. The program installed on my PC claiming to be a spyware fix program (i did not allow the install) i could not remove the program for a while but after looking through help topics on the net i found a registry to delete and fix the problem. Another thing that happened was that my wallapaper changed to this message : SYSTEM STOPPED system has been stopped due to serius malfunction. Spyware activity has been detected. It is recommended you use a spyware removal tool to prevent data loss. Do not use the computer until all spyware has been removed.
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Jul 1, 2005
I use Norton SystemWorks One Button Checkup. The clean up span shows a number of temp files that need to be removed but I cannot find. An example is DOCUME~1BOBTHU~1LOCALS~1TEMP\_ISTMPI.DIR\_1STMPO.DIRBbrdl.bmp
I've tried search; temp files with no success.
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Apr 4, 2006
i downloaded "Demo Version" Jv16 Power tools 2005 from a link to find duplicate files and clean my registry, I thought that programs I had uninstalled and reinstalled for varius reasons were all duplicated with missing files. The download didn't have the handbook which i found out later i needed so now after running dup. file finder, reg cleaner. I have a very unstable system nothing stays stable and there is a mass of backups I don,t know where to start. The forum there won,t help. supposedly I got a old Beta version. My backups don,t look anything like there's. I would like to go back to before i installed with system restore point but i dont know if it can retrieve files from Jv16 backup or what.
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Oct 9, 2007
Got new parts for PC upgrade. All parts new (including cables) but recycled HDD and DVD/CD-ROM.All bits connected and powered up last night in about 10 mins. Put Windows XP CD in, went into setup/ reformat process then PC needed rebooting to continue with Windows setup. Fine. or so I thought. rebooted, went into "Please press any key to boot from CD". IF pressed any key, went through the whole reformat, copy setup files etc. ELSE, just hangs on that screenie. No error messages or anything!Seems to me like it's gone into a loop, and not running the Windows set-up files copied into the HDD.
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Jan 8, 2009
I recently performed a system recovery after getting a rather nasty virus. Everything else seems fine apart from these multiple instances of my administrator folder:
I'd like to delete all these un-necessary folders but when I try it says they are necessary for windows to run properly.
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Oct 10, 2005
i have an external/portable hard disk. i connect it to my laptop by usb.everything used to be okay, i mean with all the contents inside it. but now recently i have this problem with this particular folder. all folders could be clicked, highlighted, right clicked, accessed; but this one folder, whenever i attempt to highlight it/select it, or when i single/double or right click it, the window would just freeze.
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May 22, 2010
There are many files listed in this folder. I am unable to delete them. When I go to this directory in safe mode command prompt there are no files. I even used dir /A:H to included hidden files and there are none. But I can still see them in Windows XP PRO. I have Norton 360 and it did not find any viruses. Went I try to delete them windows gives no errors. Some of the files even have the same name and extension. Is there a cache or a temp file I need to delete first?
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