STOP 0x00000024 After Update Service Pack
Oct 11, 2010
We are running Windows XP Professional SP3 on an HP Pavilion D4100Y. After a recent Windows Update, the computer was completing the update installation before shutting down, when the surge protector was accidentally turned off before the computer was finished with the updates. Now, when the computer powers up, it goes to the Windows XP splash screen, flashes blue for a quick second and the computer reboots.
If we access the Boot Menu, the Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Enable VGA Mode, Last Known Good Configuration options all lead to the OS Choices menu, which gives "Windows XP Professional" and "Windows Recovery Console" options. Both options reboot the computer. Only the Disable Automatic Restart option doesn't reboot the computer, and it gives a BSOD with STOP error 0x00000024........
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Oct 13, 2008
i have an icon from microsoft.saids it has updates to install for microsoft office, update service pack 3.the only thing is it won't update.and the icon won't go away until it gets updated .plus norton keeps giving me a box saids norton can't update feature.to uninstall norton than reinstall.now my son did up my whole computer so i am afraid to really touch anything.
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Jan 1, 2008
I normally remove the updates/SPs from my Windows folder after a few days of running with the SP installed. All those packs can take up a ton of space. I move them to a separate folder for safe keeping for about a week, then, if all is well, I delete them. I don't think I've deleted the IE7 SP, but I don't know what the SP number is.
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Nov 1, 2008
Concerning windows XP i'm being promted with an update to install service pack 3 (SP3) i'm currently running on (SP2) i've researched on (SP3) but before installing the upgrade would just like to know from users already using (SP3) what their comments are.
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Aug 24, 2005
Can anyone tell me what this update is for which is considered high priority? I read what it says but still did not understand if I need it. I am only using this home pc. it is not at a business.
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Nov 13, 2007
The title pretty much sums it up, I can't update to the new service pack, a window pops up and says "Access is denied". What do I do now?
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Sep 27, 2010
I was wondering if someone could help me with a little problem I have. When I install service pack 2 or anything past sp2, it does something with my video card. Normally everything runs fine until I try to play one of my PC games (for instance Half Life 2) then either the computer freezes up, or the monitor goes black and stops receiving a signal from the video card. I know that it's not a hardware issue because running off of a fresh windows install with no updates and sp1 everything's fine, but sp2 or later causes problems with my video card, I've tried updating everything (windows, hardware etc....) nothing works except running it with no updates and sp1, and as you know you cannot run much without sp2 at least. Any help would be appreciated, I've also attached a .txt with my specs from dxdiag.
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Nov 5, 2008
i just recently bought a new ipod and i need to install itunes but first I have to update my windows xp to service pack 2 or higher everytime I try i get the install halfway then the access denied message pops up. I tried the various solutions i found on google and its still doing it, I even d/led registry mechanic and clean and repair all my registry and its still doing access denied error.
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Jul 11, 2007
Anyone here having probs trying to install this latest update from Microsoft?I'm running Winxp home sp2.The update just sits in my system tray and when i tries to install it it fails.
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Aug 26, 2009
i went to windows update and updated to service pack 3 and internet explorer8. i am connected and can get on yahoo messenger but cannot open any web page says i have connection problems
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Aug 8, 2008
Once I installed sp3, I could not get past the windows loading screen, so I started in safemode and uninstalled sp3 that way. My question is, does uninstalling sp3 remove sp2 as well. I can not see sp2 under add/remove programs, but my windows update history says I downloaded sp2 last May.
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Jul 31, 2007
All of a sudden my HP notebook started to give the following message while starting, I am getting the following error message: "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to to check for hard drive corruption, and then restart your computer. Technical information: *** STOP: 0x00000024 (0x00190203, 0x8239B008, 0xC0000102, 0x00000000)."
When I restart my computer, Windows tries to load, but I get the screen where I choose whether to start in Safe Mode, Safe Mode with Command Prompt, Last Known Good Configuration, or Start Windows Normally. I have tried to start all ways, and each time return to the 1st error message (above). I can not get to a prompt to run a CHKDSK, and am lost in what to try next.
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Oct 2, 2007
It was initially having problems loading her desktop and profile, sometimes rebooting itself several times after the log-in before successfully starting windows. I attempted to export the registry this morning in regedit and as soon as it started, it rebooted. Now it always gives a stop screen no matter what start up option I try stop: 0x00000024 (0x001902fe, 0xf89b16dc, 0xf89b13d8, 0xf8171f81) ntfs.sys - address f8171f81 base at f8122000, datestamp 41107eea
I downloaded the microsoft startup disks and even booting with all of them, when I type r for the recovery console it takes me right to the same blue screen. From what I've read it seems like chkdsk might fix things but I cannot get a command prompt. Perhaps the Maxtor harddrive is failing and I downloaded Seagate diagnostics for DOS because their windows version isn't going to help me since I can't start that. I booted off the disk and get a screen full of mostly general info but then it tells me the command interpreter is not found and wants me to give it the full path for command.com. It can't recognize anything I try to type here but I don't know what syntax to even use here. If I can come up with an ASR disk from another XP Pro PC, I'm wondering would running the automated system restore found on the first microsoft disk be an option? Is there any other way to get to run chkdsk because I can't even get into recovery console?
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Jan 3, 2009
computer has a BSoD, Stop error 0x00000024. Many of the guides on the Internet told me to run " chkdsk drive: /f " in Cmd. The problem is that I CANT go past the BSoD to access Cmd, even in safe mode. It is a Windows XP Home Edition.
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Jul 30, 2010
i installed a new printer hp laserjet 4015 from the installation cd. previously 2015 version was installed. the installation went ok and the printing was also ok. system was shutdown normally. the next work day the system rebooted after the login was entered. this was solved by choosing 'last know good configuration' option of startup. however on re starting the same issued erupts. the system xp sp2 boots only when the last know good config option is chosen. the blue screen when opted for shows this error stop: 0x00000024 (0x001902fe, 0xf7a76854, 0xf7a76650, 0xa2c83692)
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Jan 9, 2009
The computer I am working on is a Compaq Presario SR1020NX running Windows XP Home Edition. It connects to the internet via a Linksys WMP54G adapter. It tried to install Windows XP SP3 and it failed. While the update was trying to work correcting the changes it made it froze so my b/f powered it off. It rebooted just fine and he was on the internet for a little bit and then it stopped working. We recycled the modem and the router, I reset everything. Tried to uninstall and reinstall the adapter and nothing worked. I contacted Linksys and we tried to use WZC to connect to no avail. After troubleshooting a little more we determined that it had to do with the updates that were just installed on the pc. The tech suggested removing all the updates that were just installed and try again. I tried...but that is where everything went heywire. I uninstalled the first update and rebooted.....then got a blue screen flash up that said autochk program not found - skipping autocheck and then went to an endless boot cycle. I couldn't boot in safe mode, tried last known good config and nothing worked.
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Sep 5, 2009
I plugged my blackeberry into my computer - it has a new battery, though I don't know why that made a difference - and my computer crashed immediately. After the intel screen it brought me to a black screen with choice to reboot in safe mode, etc. No matter what option I chose, I was unsuccessful - just kept coming back to that screen. After troubleshooting I found my way to the blue screen with the error message stop: 0x00000024 (0x00190203, 0x8AFFA800, 0xc0000102, 0x00000000) and that I should disable virus protection etc. I inserted my xp disc but don't know how to get the system to boot from that.
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Oct 2, 2009
i shut down while pc was running chkdsk (yes, I now know how stupid that was). I rebooted and that brought me to the blue screen that I have not been able to get past yet. Message reads: stop:0x00000024(0x00190203, 0x83160AB0, 0xC0000102, 0x00000000) I was able to change setup to get it to reboot from the cd drive and used the XP Diagnostics CD to run diagnostics. I ran the diagnostics for blue screen and hard drive errors - all tests passed. (This took several hours). I then tried to reboot from hard drive and got the same blue screen again. i then put in the Windows XP startup disk and came to the recovery console. Here I get a prompt I've never seen before: 1:J:minint
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Apr 27, 2007
*** STOP: 0X00000024 (0X00190203, 0X82ECA898, 0X0000102, 0X00000000) This is the blue screen i get when i disable restart on errors. For what ever reason i cannot access this Hard Drive. Bios loads properly and detects everything it needs too. Just after the bios i get a chioce window that says your computer stoped responding for what ever reason, blah blah blah. It allows me 5 choice, safemode, safemode networking, safemode cmd, last known good config and normally. If i choose any of them then immediatly hit F8 i get the rest of the options for boot up. Every choice ends the same way froim debug mode to safe mode. After you make your selection you get to the windows loading screen. About 2-3 seconds into it the computer goes into a rolling restart mode............
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Jun 21, 2007
Multiple computers blue screen on him lately. the 4th BSoD-laden computer, but it's got me and the Sys Admin pretty stumped, so maybe I can find an answer here. The computer is a CSI brand with AMD Athlon XP proc & Windows XP. The problem hdd is a WD 400, and we also have another working WD 400 in another computer that I'll mention later. Both have Windows XP Pro SP2 installed and were originally in separate computers (each was the only harddrive in its comp originally.
Trying to start a computer with the problem WD 400 alone results in a blue screen error right after the windows screen (if I remember correctly...it's not long after the hdd, etc is recognized anyways), and gives the STOP error 0x00000024, and mentions some problems with the NTFS. I found that the ..24 STOP error has to do with the NTFS.sys file, but that doesn't help me much. The computer does not let me do anything after this BSoD error, and upon restart, I just get the same error, no matter which Safe/etc mode I try...it doesnt load into any of the modes.
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Mar 7, 2010
i was registering spyware doctor (pirately) but when i registered it required to reboot
then the problem started when i got the blue bar of windows xp moving then suddenly my pc restared itself then whenever it comes to the blue bar it gets restarted. and also i tried to make a windows MS DOS startup disk but it won't help i also uninstalled Spyware Doctor and quick heal internet security ( i did this in the directory services repair mode) i also performed chkdsk/:f
now when the pc starts it comes to the blue bar and suddenly a blue screen appears and it says STOP 0x00000024 (0x001902FE, 0xF7A5747C, 0xF7A57178, 0x84469889)
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Jan 9, 2009
STOP: 0X00000024 (0X001902FA, 0XF7B2680C, 0XF7B2650C, 0X6F0AB6BD) This is the blue screen i get when i disable restart on errors. I've replaced the hard drive and even swapped it with a good drive with xp loaded....still the same error. I've tried running the restore disk...same thing. Bios loads properly and detects everything it needs too. Just after the bios i get a chioce window that says your computer stoped responding for what ever reason, blah blah blah. It allows me 5 choice, safemode, safemode networking, safemode cmd, last known good config and normally. If i choose any of them then immediatly hit F8 i get the rest of the options for boot up. Every choice ends the same way froim debug mode to safe mode. After you make your selection you get to the windows loading screen. About 2-3 seconds into it the computer goes into a rolling restart mode.
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Apr 2, 2010
This is at the blue screen I get and I cannot get onto my computer. When you turn the computer on you get a black screen with the options
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration
Start Windows Normally
If I choose any of those my computer goes to a blue screen with the code: ***Stop : 0x00000024 (0x00190203, 0x8AD0ADE8, OxC0000102, 0x00000000)
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Jul 25, 2009
This is what it shows me when I turn on the computer and windows tried to load: "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you�ve seen this stop error screen, restart your computer. If this screen appears again follow these steps: Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer. Technical information: *** STOP: 0X00000024 and a bunch of other numbers and letters..............
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Aug 9, 2010
A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you seen this stop error screen, restart your computer. If this screen appears again follow these steps: Disable or uninstall any anti-virsus, disk defragmentation or back up utilities. Check your hard drive configeration, and check for any updated drivers. Run CHDSK/ F to check for hard drive corrpution, and then restart your computer. Technical Informtion: *** STOP: 0X00000024 (0X00190203, 0X86F3B848, 0XC0000102, 0X00000000)
It said all of this. I cant uninstall anything because this error comes up right after it says windows. I already tried safe mode, start from the best mode where it work and etc. It is not workin. i already tried the F8 steps, tht did not work either. and i dnt knw wat they are tlkin about when they say run CHDSK/ F. ummm yea so i need alot of help. Hopefully someone can walk me through of how to fix this. And also i do not have the window xp installtion cd or disk. I was wondering where u get tht from because when i was lookin up how u fix this problem most said u need this cd. So pretty much the basic of my problem is tht i have the BSOD and it is 0x00000024 error and i can not log on or even get to the log on part.
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Nov 7, 2008
I have had Windows XP on my computer for 3 years, during that time I have had no problems with updates. A couple of days ago updates were running when I got the following message box. Service pack 3 setup. Access denied1! Microsoft will now un-install the current updates. At this point I was in a hurry to leave and shut off my computer thinking that when I started up again, the updates would resume their activity.......
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May 2, 2007
Every time I try to download SP2 computer restarts during the installation, specifically when its making backup files. I got this error signature after the computer rebooted I have a Widows XP Home edition.
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Feb 16, 2009
My friend just got the net however she cant use it because she needs SP2. shes on SP1 Shes using a wireless connection. she cant connect to the net to download SP2 then to SP3. so is there a way I can download it? then pass it to her via USB? Link to download?
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Apr 16, 2010
ANYBODY OUT THERE KNOW HOW TO UPGRADE MY WINDOWS XP,PRO(SP1)-TO WINDOWS XP,PRO(SP2)- I,JUST NEED TO UPGRADE. I DON`T WANT TO LOSE ANY OF MY UTILITIES OR PROGRAMS THAT CAME WITH MY COMPUTER. IF ANYONE KNOWS WHERE TO GO, AND WHAT TO DO
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May 7, 2005
XP pro service pack 1 and I have already started in safe mode and ran Ad-aware and spybot.
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May 22, 2006
If you go to Microsoft to download it it is old and it do't have all the updates. The Date Published is 08/10/2004.Is there any place to get the most updated version?
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