Stop 0x00000024 Error BSOD - Disable Or Uninstall Any Anti Virus
Aug 9, 2010
A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you seen this stop error screen, restart your computer. If this screen appears again follow these steps: Disable or uninstall any anti-virsus, disk defragmentation or back up utilities. Check your hard drive configeration, and check for any updated drivers. Run CHDSK/ F to check for hard drive corrpution, and then restart your computer. Technical Informtion: *** STOP: 0X00000024 (0X00190203, 0X86F3B848, 0XC0000102, 0X00000000)
It said all of this. I cant uninstall anything because this error comes up right after it says windows. I already tried safe mode, start from the best mode where it work and etc. It is not workin. i already tried the F8 steps, tht did not work either. and i dnt knw wat they are tlkin about when they say run CHDSK/ F. ummm yea so i need alot of help. Hopefully someone can walk me through of how to fix this. And also i do not have the window xp installtion cd or disk. I was wondering where u get tht from because when i was lookin up how u fix this problem most said u need this cd. So pretty much the basic of my problem is tht i have the BSOD and it is 0x00000024 error and i can not log on or even get to the log on part.
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Jan 3, 2009
computer has a BSoD, Stop error 0x00000024. Many of the guides on the Internet told me to run " chkdsk drive: /f " in Cmd. The problem is that I CANT go past the BSoD to access Cmd, even in safe mode. It is a Windows XP Home Edition.
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Jan 9, 2009
The computer I am working on is a Compaq Presario SR1020NX running Windows XP Home Edition. It connects to the internet via a Linksys WMP54G adapter. It tried to install Windows XP SP3 and it failed. While the update was trying to work correcting the changes it made it froze so my b/f powered it off. It rebooted just fine and he was on the internet for a little bit and then it stopped working. We recycled the modem and the router, I reset everything. Tried to uninstall and reinstall the adapter and nothing worked. I contacted Linksys and we tried to use WZC to connect to no avail. After troubleshooting a little more we determined that it had to do with the updates that were just installed on the pc. The tech suggested removing all the updates that were just installed and try again. I tried...but that is where everything went heywire. I uninstalled the first update and rebooted.....then got a blue screen flash up that said autochk program not found - skipping autocheck and then went to an endless boot cycle. I couldn't boot in safe mode, tried last known good config and nothing worked.
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Oct 22, 2006
Installed and later on uninstaller a program. After that i had to restart my computer and got the following bsod: stop: 0x0000007B (0xBACC3524, 0xC0000034, 0x00000000, 0x00000000).
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Aug 28, 2009
I bought a bare bones computer kit (2,actually-- the other one is working fine) and have been running up against 2 diff bsod errors. The first error I encountered was 0x00000050. Symptoms: Computer stopped working, flashed bsod, couldn't reboot. It would appear to start, lights would come on, but screen would remain black and wouldn't get that reassuring little beep. If I turned off computer and waited 20 min or so, then it would start up again and work for a short while before getting bsod again. I tried reseating everything, making sure plugs were plugged. I pulled out one of the RAM then reinstalled windows xp after reformatting drive. Everything seemed to be working great!
To test and see if it was the RAM, I pulled out the working RAM and replaced it with the other one. I booted up and immediately got BSOD with different error message--the 0x00000024 one. It would restart, start me on the screen saying it encountered an error and which mode did I want to start in. No matter what I selected, I would get the bsod error. I put in the 'good' RAM. No change. I put in the other RAM so now both were in. No change. I put in the Windows XP disk and selected repair. It is now running chkdsk /r. did putting in the 'bad' RAM cause the disk error? It's a little late now to pull out the second RAM, but I'm worried that I'll still end up with an issue because I have both in there. After running this, should I run it again with the 'good' RAM only? or is there a different issue entirely going on that I should check?
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Oct 31, 2005
When I try to Remove Norton Program, I get this message: " The log file 'C:Program FilesNavant
avant.isu is not valid or data has been corrupted. Uninstallation cannot continue.
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Feb 26, 2007
I seem to remember that there is a way to obtain Norton"s Uninstall Utility from Norton Website...but I cannot get to the proper website
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Mar 8, 2005
i got some problems whit my @#! pc... i've installed all i need on a 20 Gb hd... antivirus included but as soon as i turn on my internet connection, many files appears in different places of my pc... like this benderr.altervista.org/virusses/2.JPG no problem, i delete it but some miutes later it re appears... -.-' and sometimes i cant delete it cuz it's running, and i can see it on task manager. so 4 deleting it i have to stop that process and then delete. ok that's my first problem. second one: i found on my task manager many application that i've never seen!!! or this: (i've done this screen 4 ask u if u find some programs that u think are bad or virusses, next to task manager i've screened 2 files that appears some times) and that's not all!!! yesterday and this morning switching on the pc, when i connected to internet, appeared a window that asks me to install a program, (like when u go in a site that requires flash but u havent got it on the pc, the site offered u the possibility to install it by a window) but i think is something bad for my pc, so every time i click on NO...
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Apr 8, 2010
How do you fix BSOD and Stop 0x0000007E error?
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Aug 11, 2008
I have a user who is getting a blue screen that references the following stop codes;
0x000000C2
0x00000000
0x80000000
I looked around but it seemed like a lot of people's issues were resolved by replacing the memory. So here is what I did;
The laptop is an HP 6710b;
- Completely replaced the memory - BSoD still happens
- CHKDSK /F - BSoD still happens
- Latest patches removed - BSoD still happens
- take hard drive out and put into a different, identical 6710b - problem resolved.
| BIOS version is the same on both laptops
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Jul 15, 2008
My desktop currently boots, but before starting XP displays a warning that the system was restarted to protect from data loss after an unexpected start or system failure. All of the options (safe mode, safe mode with command prompt, safe mode with networking, last known good configuration, and start normally) don't work, they all lead to a short start-up and then the system restarts. I turned off auto-restart on system failure to see the blue screen that would tell me the error, and the error I got was "*** STOP: 0x00000024", which from what I've researched usually has to with a corrupted ntfs.sys file but I'm not sure. I tried booting the Windows Recovery Console from the OS choice menu and that goes straight to the error, and booting the System Recovery disc lets me start up the process, but when I press "r" to run the normal fixes (that don't include wiping the drive) the process goes nowhere. It starts, but after finished the loading bar it goes to a solid baby blue screen.
I direly need my files off of the hard drive, so I'm not really looking at a full system recovery as an option, I just need something that'll buy me enough time to transfer most of the content on the hard drive (around 160 gigs) to an external hard drive.
I've also tried testing both sticks of RAM by removing one and then the other to see if one is bad, but the error still persists.
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Mar 11, 2008
Just got rid of McAfee since they have doubled on their prices from last year.Any other suggestion on what to buy or get for free?
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Feb 6, 2007
I currently have Zone Alarm Internet Security Suite 6 & it is due to expire in about 8 days. I was wondering what others of you used for anti-virus, anti-spyware, firewalls etc.I have heard that sometimes it's not the best idea to use a complete package, like ZA internet security suite, for the whole lot You hear a lot of conflicting info about them all, I've heard that AVG is good, Norton isn't, someone said windows defender was good.
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Aug 24, 2008
An app was installed, and right after, a BSOD came up with the following error message: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Technical information: *** STOP: 0x0000008E (0xC0000005, 0xBF803EF6, 0xF70917c4, 0x00000000) *** win32ksys - Address BF 803EF6 base at BF800000, DateStamp 43446a58 Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance......
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Feb 2, 2007
I was informed today that our home computer has been freezing over the last day or so. I logged on and looked up some info on the error i was described, then perhaps fortunately, i got the vile BSOD. This is what was contained:Then it began a memory dump.It claims a device driver error, but i do not recall installing anything recently. the windows report proved less than helpful (surprise).
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Dec 3, 2006
As in the title, im faced with a permanent 7B BSOD stop error message on my pavillion laptop. My current knowledge indicates that is a boot loader error, and as you may naturally expect, i am desperate to fix it! I have tried using the advanced startup options to use the last configurations which worked and safe mode, but i get the same BSOD stop error. I placed my hard disk in another laptop and it boots fine, i have even been able to log in and use it as normal. However, when i put a hard disk running a perfectly fine copy of windows xp home to my pavillion laptop, i get the same 7B stop error.
My pavillion refuses to boot from CDs as well. It seems to me the problem isnt with my hard disk and the OS version on it, but with the remaining components on my laptop...but what could be the criminal? Would anyone be able to shed some light on my problem? Of course, I will provide more details as requested.
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Aug 16, 2006
I've got a PC with Win XP SP2. I'm currently using Etrust antivirus and Windows Defender on it. But, I'm suspecting it's got virus and/or spyware that those two softwares are not detecting. Can anyone recommend me other good anti-spyware and antivirus software (preferably free)?
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Jul 31, 2007
All of a sudden my HP notebook started to give the following message while starting, I am getting the following error message: "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to to check for hard drive corruption, and then restart your computer. Technical information: *** STOP: 0x00000024 (0x00190203, 0x8239B008, 0xC0000102, 0x00000000)."
When I restart my computer, Windows tries to load, but I get the screen where I choose whether to start in Safe Mode, Safe Mode with Command Prompt, Last Known Good Configuration, or Start Windows Normally. I have tried to start all ways, and each time return to the 1st error message (above). I can not get to a prompt to run a CHKDSK, and am lost in what to try next.
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Oct 2, 2007
It was initially having problems loading her desktop and profile, sometimes rebooting itself several times after the log-in before successfully starting windows. I attempted to export the registry this morning in regedit and as soon as it started, it rebooted. Now it always gives a stop screen no matter what start up option I try stop: 0x00000024 (0x001902fe, 0xf89b16dc, 0xf89b13d8, 0xf8171f81) ntfs.sys - address f8171f81 base at f8122000, datestamp 41107eea
I downloaded the microsoft startup disks and even booting with all of them, when I type r for the recovery console it takes me right to the same blue screen. From what I've read it seems like chkdsk might fix things but I cannot get a command prompt. Perhaps the Maxtor harddrive is failing and I downloaded Seagate diagnostics for DOS because their windows version isn't going to help me since I can't start that. I booted off the disk and get a screen full of mostly general info but then it tells me the command interpreter is not found and wants me to give it the full path for command.com. It can't recognize anything I try to type here but I don't know what syntax to even use here. If I can come up with an ASR disk from another XP Pro PC, I'm wondering would running the automated system restore found on the first microsoft disk be an option? Is there any other way to get to run chkdsk because I can't even get into recovery console?
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Jul 30, 2010
i installed a new printer hp laserjet 4015 from the installation cd. previously 2015 version was installed. the installation went ok and the printing was also ok. system was shutdown normally. the next work day the system rebooted after the login was entered. this was solved by choosing 'last know good configuration' option of startup. however on re starting the same issued erupts. the system xp sp2 boots only when the last know good config option is chosen. the blue screen when opted for shows this error stop: 0x00000024 (0x001902fe, 0xf7a76854, 0xf7a76650, 0xa2c83692)
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Mar 17, 2007
Windows xp home sp2, Intel 3.0ghz 512MB approx 15 months old.PC shuts down when running AVG anti-virus or AVG anti-spy ware. When either program reads C:/windows/I386 it intermittently powers down. I think there's a corrupt file in the main body of I386, but can't isolate it. I'm not sure which type of file should be in this area.
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Oct 11, 2010
We are running Windows XP Professional SP3 on an HP Pavilion D4100Y. After a recent Windows Update, the computer was completing the update installation before shutting down, when the surge protector was accidentally turned off before the computer was finished with the updates. Now, when the computer powers up, it goes to the Windows XP splash screen, flashes blue for a quick second and the computer reboots.
If we access the Boot Menu, the Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Enable VGA Mode, Last Known Good Configuration options all lead to the OS Choices menu, which gives "Windows XP Professional" and "Windows Recovery Console" options. Both options reboot the computer. Only the Disable Automatic Restart option doesn't reboot the computer, and it gives a BSOD with STOP error 0x00000024........
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Sep 5, 2009
I plugged my blackeberry into my computer - it has a new battery, though I don't know why that made a difference - and my computer crashed immediately. After the intel screen it brought me to a black screen with choice to reboot in safe mode, etc. No matter what option I chose, I was unsuccessful - just kept coming back to that screen. After troubleshooting I found my way to the blue screen with the error message stop: 0x00000024 (0x00190203, 0x8AFFA800, 0xc0000102, 0x00000000) and that I should disable virus protection etc. I inserted my xp disc but don't know how to get the system to boot from that.
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Oct 2, 2009
i shut down while pc was running chkdsk (yes, I now know how stupid that was). I rebooted and that brought me to the blue screen that I have not been able to get past yet. Message reads: stop:0x00000024(0x00190203, 0x83160AB0, 0xC0000102, 0x00000000) I was able to change setup to get it to reboot from the cd drive and used the XP Diagnostics CD to run diagnostics. I ran the diagnostics for blue screen and hard drive errors - all tests passed. (This took several hours). I then tried to reboot from hard drive and got the same blue screen again. i then put in the Windows XP startup disk and came to the recovery console. Here I get a prompt I've never seen before: 1:J:minint
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Apr 27, 2007
*** STOP: 0X00000024 (0X00190203, 0X82ECA898, 0X0000102, 0X00000000) This is the blue screen i get when i disable restart on errors. For what ever reason i cannot access this Hard Drive. Bios loads properly and detects everything it needs too. Just after the bios i get a chioce window that says your computer stoped responding for what ever reason, blah blah blah. It allows me 5 choice, safemode, safemode networking, safemode cmd, last known good config and normally. If i choose any of them then immediatly hit F8 i get the rest of the options for boot up. Every choice ends the same way froim debug mode to safe mode. After you make your selection you get to the windows loading screen. About 2-3 seconds into it the computer goes into a rolling restart mode............
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Jun 21, 2007
Multiple computers blue screen on him lately. the 4th BSoD-laden computer, but it's got me and the Sys Admin pretty stumped, so maybe I can find an answer here. The computer is a CSI brand with AMD Athlon XP proc & Windows XP. The problem hdd is a WD 400, and we also have another working WD 400 in another computer that I'll mention later. Both have Windows XP Pro SP2 installed and were originally in separate computers (each was the only harddrive in its comp originally.
Trying to start a computer with the problem WD 400 alone results in a blue screen error right after the windows screen (if I remember correctly...it's not long after the hdd, etc is recognized anyways), and gives the STOP error 0x00000024, and mentions some problems with the NTFS. I found that the ..24 STOP error has to do with the NTFS.sys file, but that doesn't help me much. The computer does not let me do anything after this BSoD error, and upon restart, I just get the same error, no matter which Safe/etc mode I try...it doesnt load into any of the modes.
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Mar 7, 2010
i was registering spyware doctor (pirately) but when i registered it required to reboot
then the problem started when i got the blue bar of windows xp moving then suddenly my pc restared itself then whenever it comes to the blue bar it gets restarted. and also i tried to make a windows MS DOS startup disk but it won't help i also uninstalled Spyware Doctor and quick heal internet security ( i did this in the directory services repair mode) i also performed chkdsk/:f
now when the pc starts it comes to the blue bar and suddenly a blue screen appears and it says STOP 0x00000024 (0x001902FE, 0xF7A5747C, 0xF7A57178, 0x84469889)
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Jan 9, 2009
STOP: 0X00000024 (0X001902FA, 0XF7B2680C, 0XF7B2650C, 0X6F0AB6BD) This is the blue screen i get when i disable restart on errors. I've replaced the hard drive and even swapped it with a good drive with xp loaded....still the same error. I've tried running the restore disk...same thing. Bios loads properly and detects everything it needs too. Just after the bios i get a chioce window that says your computer stoped responding for what ever reason, blah blah blah. It allows me 5 choice, safemode, safemode networking, safemode cmd, last known good config and normally. If i choose any of them then immediatly hit F8 i get the rest of the options for boot up. Every choice ends the same way froim debug mode to safe mode. After you make your selection you get to the windows loading screen. About 2-3 seconds into it the computer goes into a rolling restart mode.
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Apr 2, 2010
This is at the blue screen I get and I cannot get onto my computer. When you turn the computer on you get a black screen with the options
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration
Start Windows Normally
If I choose any of those my computer goes to a blue screen with the code: ***Stop : 0x00000024 (0x00190203, 0x8AD0ADE8, OxC0000102, 0x00000000)
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Jul 25, 2009
This is what it shows me when I turn on the computer and windows tried to load: "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you�ve seen this stop error screen, restart your computer. If this screen appears again follow these steps: Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer. Technical information: *** STOP: 0X00000024 and a bunch of other numbers and letters..............
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Jul 20, 2005
I have the trojan horse virus. I'm running AVG Anti-Virus.
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