So you are one of the hundreds of thousands of people that did not update your computer in time. No problem, just follow the instructions below to remove the worm from your system. Some users that are infected with the worm have a hard time updating and removing the worm because the system automatically pops up a message informing the user that the machine is going to shut down in 60 seconds. To stop your machine from shutting down one this message is displayed, simply go to the start menu and select run. Then type shutdown -a in the text box and click the OK button. This will stop the machine from shutting down.Now the first step is to apply the security patch to your system. We will remove the worm in step three but first it is important to update your system to make it secure. To update your system, click the link below for your operating system and download the file to your computer.
Windows XP Users - Click Here - Windows 2000 Users - Click Here - Windows NT Users - Click Here - Other Versions of this patch - Click HereNow that you have the patch downloaded to your computer, simply run the file from the location that you saved it at. Follow the on screen directions and keep clicking next.Now that the security hole in your system is fixed, it is time to remove the worm. To remove the worm, just download a special program that Symantec developed by clicking here. Once you have downloaded the program, run it and click the start button to start the search for the worm in your system. When it finds traces of the worm, allow the program to delete the files to rid your system of the worm. That's it. Now you should have a worm free system.
i can't get rid of it via virus protection and can not stan on net long enough to download updates. have downloaded several sasser removal kits but nothing works.
After being infected by some sort of virus that cancelled some of my programms among other problems I no longer have the Microsoft help & support guide on my computer - can someone help me get it back - can I download it from some web site? Also I no longer can update my system - automatic update seems to be not working and I just get a blank page when I go to update page on Microsoft
I am working on a friends computer and I feel it needs a windows reinstall. I ran Belarc on it after I failed at downloading critical updates ( the owner uninstalled some critical updates after they lost internet connection because they thought the update was somehow involved) So I ran belarc and discovered that there are a lot of failed windows update files. What I am mainly confused about is the way it is partitioned. Local Drive Volumes c: (FAT32 on drive 0) 16.75 GB 6.13 GB free d: (NTFS on drive 0) 44.70 GB 44.67 GB free C. Drive has Windows on it and D only has two files on it. This doesn't look right to me. So my question is What now?? I can follow easy to understand directions. I have all 6 recovery dics to work with, they don't have anything on the pc that needs to be saved. Can anyone walk me through the first steps of getting a fresh install on this??
I am currently on Xp pro which has developed problems amd I dont have the XP Pro cd. I bought the system second hand I have my original XP Home sp2 disc. Can I just install this without the hard drive being reformatted?
I burned my first cd the other day.... thats how rubbish I am... new pc has dvd+ -.. so im guessing it can re write... but the problem is that it wont make back ups for my existing dvd collection due to them being protected... I know its illegal to make copies to sell on...I just thought i would be able to make my own for the dvd player in the kids room, because they keep wrecking the originals????? any ideas on how to use my dvd re writer?
I am having an issue installing Win XP Pro from CD & HD both. I have an 80GB Samsung HD and my 20GB Western Digital that I am using for win98se for my niece. When I put in the 98 bootdisk and boot to floppy with CD Rom Support that goes fine. I goto either my HD (copy of XP Pro) and goto i386 or even my CD copy of XP Pro I goto i386 and type winnt I get the message. Setup cant read from it's information file, file may be corrupt please check with your system administrator. ANY idea how to get around this or what to do here. I am completely at a loss. I had this same issue before but dont remember how I got around it. I been fighting with this for 4 days now and finally give up.
I've had trouble with my POS Lexmark printer and tried everything and anything I could find to fix it,taking info I found via the web. The last thing I saw, and did, was delete the registry: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpooler and the subkey DEPENDS ON SERVICE Well, after doing THAT, it not helping and not knowing that I should have backed up anything, I gave up. :banghead: Then I found another exact same used printerand bought that (glutten for punishment), I know but I have lots of ink cartridges, and they're expensive!) NOW, when I try to reinstall the printer I can't. My computer skills are as bad as my cooking skills and I need help if anyone can guide me in plain simple English (hard to find in Miami these days, plain simple English, that is!) Can I manually put this line back in the registry? Can it be put back at all? I searched on my computer and it seems it just disappeared - there's no trace of it. Nothing in the services file, I checked. And here I thought it would just go to the recycle bin I think I have the CD'S for XP if needed, but if I have to go that route, will it wipe out my existing files I have? No back up - oh, I do have a HD backup but no one has taken a few minutes to tell me how to use it. Tried doing a system restore -keep picking random / different dates, nothing worked - even tried in SAFE MODE, says it can't restore to that date (any date). Also tried doing last known good something or other in safe mode, Was suggested by someone else that I copy and save a file as a text file as XXXX.reg and then click on the file with all the codes, did as instructed and got the following when I clicked on it:Are you sure you want to add the information in C: Doc...to the registry. Put yes, then I got this message:
I have one Windows XP Pro, and one remote Windows 2003 Server. I want to set up a VPN connection between these 2 machines. On each machine, I can connect to the Internet using ADSL or Dial up. Please tell me how to set up VPN server on the Windows 2003 and VPN client on Windows XP. I don't have any experience about VPN before, so I need a details example.
i know ive been told to go to the encarta, but they dont seem to give answers within the day that you ask So I have one last simple question that somebody in here has already proven to me, they know somewhat abou In Encarta, there is a feature that I have heard of (but not seen on the version i JUST bought). Its some sort of Curriculum guide. I was told taht it would be in Encarta 2006 Premium, but so far I have not been able to find it Could someone quikly point it out to me?
I need to format my harddrive and re-install XP pro, but I don't know how to do it, do someone out there know where to find an easy guide to boot from CD. Cause it would be nice with a print so I can format my computer step by step. I'm not so brainy when dealing with BIOS.
I know nothing about computers but my boyfriend knows a lot and this has even stumped him. I keep getting notices about having the w32.spybot.worm on my computer. We've followed the instructions on symantec for removal, didn't work. We've formatted it by deleting the partitions, still came back. Then we did a low-level format, and it still came back. The website at symantec says it comes from Kazaa?! I don't have kazaa, and never have. I run Norton virus checks and it doesn't find it, or it says it already deleted it. I search my computer and delete all the little tftp zero byte files. They keep coming back, and I don't know what to do.
I am confused by the wording of the warning on the MS site, http://support.microsoft.com/default...b;en-us;322756. "The actions that this Guided Help performs cannot be undone after Guided Help is finished." What exactly cannot be undone? The installation of the Guide? Surely it would not affect System Restore.
my computer has been infected with WORM AGOBOT.UE and i cant delete it , it cant be deleted in safe mode either im using windows 2000
Logfile of HijackThis v1.99.0 Scan saved at 11:37:38 PM, on 12/26/2004 Platform: Windows 2000 SP2 (WinNT 5.00.2195) MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)
I recently picked up a virus. My NAV it appears to have affected NAV. I cannot turn it on. I have a security error popup that tells me it is not on. When I open it and go to the process of turning it on nothing happens. There is an error in email that indicates there was a virus. I know I picked up the Alcan worm or something
I've done virus/spyware etc. scans and it's all clean first of all.I used black vipers startup guide to trim down my services that start on boot and it seems to go pretty quickly and that's all fine.Then when I try double click the icon that brings up my dsl connection it pauses. There doesn't seem to be any disc activity, but when I bring the cursor to the taskbar it turns into an hourglass so obviously it's waiting for something.I've brought up task manager during this and I see that it's loading some more avg components as well as imapi.exe which appears and then disappears.
The IT guy at work thinks a worm is responsible for me not being able to log onto the internet, and getting the AFD network support invalid driver messages. Norton isn't finding any virus, worm or other problems.
This was driving me crazy xp was saying i had a firewall up. Yet i only had xp firewall and thatwas turned off. Finaly turned my brain on and read the fine print in the windows security centre and it says Norton Worm whatever
about a week ago my computer was having the blaster worm shutdown sign come up alot and then the mouse started to freeze. now it has no sound, no internet, and no mouse controll. it was running on windows XP. is there anyway at all i can fix this? any help would be great.
My aunt got hit with the W32spybot.worm. Nortons keeps popin up alertin her to it but says it cant remove it. Ive pulled up the removal instrustions online. Problem is she is more or less computer illiterate and since she lives on the other side of the country from me I cant fix it myself. I would like to avoid having to walk her through the removal over the phone since it deals with the registry and random file names, it would make it a pain to find. Are there any programs out that can remove it? Nortons will only do it part way so it re-installs after reboot.
I am using XP OS, I have AVG 7.5 antivirus installed on my system. I am getting following alert after every half an hour. I have clicked on 'hill' the file but still I am getting same alert box after half hour please guide me on this.
Microsoft Windows, SpyBot, and Norton all sent a deluge of windows saying they had detected changes. SpyBot sent 7-10 warnings, one of them saying "SpyBot. Search & Destroy has detected an important registry item entry that has been changed. Catagory: System Startup global entry; Change: Value deleted; Entry: elkfqxcj; Old data: c:windowselkfqxcj.exe; [allow change][Deny change].Each of these SpyBot notices had a different entry. Since then my computer is extremely slow, freezes up when left for any time. A window pops us when opening and when changing applications titled "16 bit Windows Subsystem", saying: C:WindowsSystem32AutoExec.NT. The system file is not suitable for running MS-DOS and Microsoft Window's applications. Choose 'close' to terminate application. [close] [ignore]
i can't get rid of it via virus protection and can not stand on net long enough to download updates. have downloaded several sasser removal kits but nothing works.
I know that many in this group support downloading Windows XP updates.Personally,I download and install ONLY what is absolutely necessary, which for me has avoided problems with smooth running systems. There has been much media attention the past couple of days about the Zotob worm, I.E., PnP and compromised Windows security.I know that there is a patch available for download at the Microsoft web site WindowsXP-KB899588-x86-ENU.exe
i have a packard bell laptop which is about 2.5 years old and has windows XP home pre loaded i have got infected by 3 worm viruses w32 spybot worm ,w32spybot worm KHC and trojan dropper. in an attempt to remove i decided to use the pc restore disk to restore all setting to factory settings however i have now done this twice and still appear to have the viruses is this normal or am i doing something wrong.
I've tried Norton, Ad-Aware SE, Spybot, unintalling and reinstalling, and I still have this worm. Basically, it just sends an IM to anybody I'm talking to, saying check this out: and then a hyperlink. I don't know if this is the best place to come but its the only place I could find. Could somebody either tell me how to fix this or point me in the right direction to somebody who can?
Its making these icons appear that are either porn or these downloads to those trojan spyware things. There are two icons where the time is, a yellow yield sign and the red x and they just lead me to more of those sites, can someone help me get rid of them?
