No Help Guide - Virus
Oct 6, 2005
After being infected by some sort of virus that cancelled some of my programms among other problems I no longer have the Microsoft help & support guide on my computer - can someone help me get it back - can I download it from some web site? Also I no longer can update my system - automatic update seems to be not working and I just get a blank page when I go to update page on Microsoft
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Feb 23, 2008
Its making these icons appear that are either porn or these downloads to those trojan spyware things. There are two icons where the time is, a yellow yield sign and the red x and they just lead me to more of those sites, can someone help me get rid of them?
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Aug 8, 2010
There seems to be a variety of guides for this thing. Which one did you personally use and or think is the best?
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Jan 13, 2008
I am working on a friends computer and I feel it needs a windows reinstall.
I ran Belarc on it after I failed at downloading critical updates ( the owner uninstalled some critical updates after they lost internet connection because they thought the update was somehow involved) So I ran belarc and discovered that there are a lot of failed windows update files.
What I am mainly confused about is the way it is partitioned.
Local Drive Volumes
c: (FAT32 on drive 0) 16.75 GB 6.13 GB free
d: (NTFS on drive 0) 44.70 GB 44.67 GB free
C. Drive has Windows on it and D only has two files on it. This doesn't look right to me. So my question is What now??
I can follow easy to understand directions. I have all 6 recovery dics to work with, they don't have anything on the pc that needs to be saved. Can anyone walk me through the first steps of getting a fresh install on this??
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Jul 13, 2009
I am currently on Xp pro which has developed problems amd I dont have the XP Pro cd.
I bought the system second hand
I have my original XP Home sp2 disc. Can I just install this without the hard drive being reformatted?
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Jul 22, 2005
I burned my first cd the other day.... thats how rubbish I am... new pc has dvd+ -.. so im guessing it can re write... but the problem is that it wont make back ups for my existing dvd collection due to them being protected... I know its illegal to make copies to sell on...I just thought i would be able to make my own for the dvd player in the kids room, because they keep wrecking the originals????? any ideas on how to use my dvd re writer?
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Mar 16, 2006
I am having an issue installing Win XP Pro from CD & HD both. I have an 80GB Samsung HD and my 20GB Western Digital that I am using for win98se for my niece. When I put in the 98 bootdisk and boot to floppy with CD Rom Support that goes fine. I goto either my HD (copy of XP Pro) and goto i386 or even my CD copy of XP Pro I goto i386 and type winnt I get the message. Setup cant read from it's information file, file may be corrupt please check with your system administrator. ANY idea how to get around this or what to do here. I am completely at a loss. I had this same issue before but dont remember how I got around it. I been fighting with this for 4 days now and finally give up.
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Sep 5, 2007
I've had trouble with my POS Lexmark printer and tried everything and anything I could find to fix it,taking info I found via the web. The last thing I saw, and did, was delete the registry:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpooler
and the subkey DEPENDS ON SERVICE Well, after doing THAT, it not helping and not knowing that I should have backed up anything, I gave up. :banghead: Then I found another exact same used printerand bought that (glutten for punishment), I know but I have lots of ink cartridges, and they're expensive!) NOW, when I try to reinstall the printer I can't. My computer skills are as bad as my cooking skills and I need help if anyone can guide me in plain simple English (hard to find in Miami these days, plain simple English, that is!) Can I manually put this line back in the registry? Can it be put back at all? I searched on my computer and it seems it just disappeared - there's no trace of it. Nothing in the services file, I checked. And here I thought it would just go to the recycle bin I think I have the CD'S for XP if needed, but if I have to go that route, will it wipe out my existing files I have? No back up - oh, I do have a HD backup but no one has taken a few minutes to tell me how to use it. Tried doing a system restore -keep picking random / different dates, nothing worked - even tried in SAFE MODE, says it can't restore to that date (any date). Also tried doing last known good something or other in safe mode, Was suggested by someone else that I copy and save a file as a text file as XXXX.reg and then click on the file with all the codes, did as instructed and got the following when I clicked on it:Are you sure you want to add the information in C: Doc...to the registry. Put yes, then I got this message:
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Mar 13, 2006
I have one Windows XP Pro, and one remote Windows 2003 Server. I want to set up a VPN connection between these 2 machines. On each machine, I can connect to the Internet using ADSL or Dial up. Please tell me how to set up VPN server on the Windows 2003 and VPN client on Windows XP. I don't have any experience about VPN before, so I need a details example.
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Sep 7, 2003
So you are one of the hundreds of thousands of people that did not update your computer in time. No problem, just follow the instructions below to remove the worm from your system. Some users that are infected with the worm have a hard time updating and removing the worm because the system automatically pops up a message informing the user that the machine is going to shut down in 60 seconds. To stop your machine from shutting down one this message is displayed, simply go to the start menu and select run. Then type shutdown -a in the text box and click the OK button. This will stop the machine from shutting down.Now the first step is to apply the security patch to your system. We will remove the worm in step three but first it is important to update your system to make it secure. To update your system, click the link below for your operating system and download the file to your computer.
Windows XP Users - Click Here - Windows 2000 Users - Click Here - Windows NT Users - Click Here - Other Versions of this patch - Click HereNow that you have the patch downloaded to your computer, simply run the file from the location that you saved it at. Follow the on screen directions and keep clicking next.Now that the security hole in your system is fixed, it is time to remove the worm. To remove the worm, just download a special program that Symantec developed by clicking here. Once you have downloaded the program, run it and click the start button to start the search for the worm in your system. When it finds traces of the worm, allow the program to delete the files to rid your system of the worm. That's it. Now you should have a worm free system.
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Aug 11, 2005
i know ive been told to go to the encarta, but they dont seem to give answers within the day that you ask So I have one last simple question that somebody in here has already proven to me, they know somewhat abou In Encarta, there is a feature that I have heard of (but not seen on the version i JUST bought). Its some sort of Curriculum guide. I was told taht it would be in Encarta 2006 Premium, but so far I have not been able to find it Could someone quikly point it out to me?
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May 3, 2005
I need to format my harddrive and re-install XP pro, but I don't know how to do it, do someone out there know where to find an easy guide to boot from CD. Cause it would be nice with a print so I can format my computer step by step. I'm not so brainy when dealing with BIOS.
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Sep 30, 2010
I am confused by the wording of the warning on the MS site, http://support.microsoft.com/default...b;en-us;322756.
"The actions that this Guided Help performs cannot be undone after Guided Help is finished."
What exactly cannot be undone? The installation of the Guide? Surely it would not affect System Restore.
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Oct 27, 2009
configuration symantec client firewall
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Feb 25, 2005
I've done virus/spyware etc. scans and it's all clean first of all.I used black vipers startup guide to trim down my services that start on boot and it seems to go pretty quickly and that's all fine.Then when I try double click the icon that brings up my dsl connection it pauses. There doesn't seem to be any disc activity, but when I bring the cursor to the taskbar it turns into an hourglass so obviously it's waiting for something.I've brought up task manager during this and I see that it's loading some more avg components as well as imapi.exe which appears and then disappears.
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Jul 20, 2005
I have the trojan horse virus. I'm running AVG Anti-Virus.
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Jul 31, 2010
Does any computer wiz out there know of an anti-virus site that will remove the rojan horse virus free? I know that all downloads are free,but once they find all the infected files,they won't remove them with out u paying for them
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Apr 4, 2010
There is little to no information on this little guy, but it looks like xcechinu.dll is a Virus, if this is legitimate or not, but I cant remove it with anything that i have at the moment
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Sep 20, 2008
My PC recently got a fairly nasty virus (W32-Sinowal-based Maximus! or something along those lines) so we had to get it wiped. A few days later, my computer was all messed up again. I can only boot up in Safe Mode, my sound doesn't work, and it is running slower than normal. I need to find out if I have another virus (although the guy who fixed it downloaded Norton Anti-Virus and it seemed fine for a few days) or if maybe my computer is just dying. It's about three years old and apparently it was outdated before we even bought it. Is there any way the virus could have affected the computer's hard drive or whatever (yeah, I don't quite know what I'm talking about) or have I maybe gotten another virus?
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Aug 14, 2008
I had a trojan Virus in the computer. I think that I got rid of it, but I am not sure could anyone that can read a log please tell me if there is anything else left in the computer. The computer now doesn't stay on-line it disconnects itself. I called the company that provides me with my internet service, and they said that I need a filter for the phone line. The person told me that, that will take care of the problem of the internet disconnecting. I think that it could be the virus I had in the computer. I wasn't able to get on-line for at least a week, I had gone and checked the disk for errors and finally the anti-virus program was able to find the virus's.
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Apr 27, 2010
My anti-virus software keeps on detecting some virus from different folders from the C:WINDOWS emp folder, yet all folders are empty. It detects trojans from those empty folders . All folders from the temp folder are empty. Can't I just delete it all?
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Apr 13, 2007
A few days back I noticed my Anti Virus was automatically disabled. It usually runs continously in the background but of late it was being disabled.I tried re installing but it was of no use. Now I find that a suspcious program 'Form1' is running when I use alt+tab.Could not find this on the task manager though When I try to run anti virus scans / Spybot / Ewido, my computer just freezes after starting the scan!I know somethings wrong but I dont know what
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May 16, 2005
I recently was infected with a computer virus. Norton AntiVirus 2003 initially caught the virus and it supposedly deleted it, so I was not concerned with the message details. However, almost immediately after receiving the message I realized the virus was not completely removed. A DOS window popped up two or three times and then Norton shutdown. I tried opening Norton again but it would not open. I then tried uninstalling and reinstalling but it would not reinstall. I tried the Windows Update site and the page shows no conent. Any ideas on how to identify the virus so I can take steps to remove it?
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Sep 2, 2005
I'm in need for a good antivirus program that don't take up much resources and works, right now i have mcafee virus scan but for some reason it sometiems disable it self so some suggestions? anything free is welcome, but if something is really good i'd buy it
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Nov 3, 2008
I downloaded a prog and now when i open the computer it says : "windows shuttdown
and a ''cmd'' that says the same "-s -t VIRUS DETECTED
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Jun 26, 2005
Hi just joined this forum today to see if anyone kind enought can help me out The problem is one of my drives has a virus,i have done a complete scan with online virus scans such as panda Trend micro housecall etc, i have used my norton program too but when these programs carry out a full system scan ,it gets to a certain point my
computer makes a clicking noise for a second then my screen freezes up i cant move the mouse pointer basicaly screen freezes. i know i have some infected files but i dont know which ones are infected as the virus scan dosnt finish and show end results
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Mar 4, 2009
A family member was surfing the net for a television program she missed and a box popped up stating she had a virus. I never heard of it I guess it's some sort of spyware..
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Mar 31, 2007
I got this weird little pain in the butt virus. symptoms are similiar to that of virus burster. Random annyoing popups trying to get you to install things. i checked my add/remove and i cant find any trace of it... im completely clueless. did virus scans and it deleted all infected files
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Apr 4, 2010
I am looking to get the right anti-virus for my computer, however it already has a virus on it and i need to know what to do. It will not let me restore or anything. It took all the icons away
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Apr 16, 2007
I am another victim of the trojan virus deleted (with Antivir) . I've read some post from JSntgRvr helping other guys to solve the problem. I hesitate to follow the same procedure to skip more problems...this the report from AV Antivir...
Begin scan in 'C:' <VAIO>
C:autorun.bat
[DETECTION] Contains signature of the batch virus BAT/Small.K [INFO] The file was deleted!
C:autorun.vbs
[DETECTION] Contains signature of the VBS script virus VBS/Small.K [INFO] The file was deleted
Now I have the error opening c: or d: drives "autorun.vbs not found" or something similar.
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Sep 15, 2007
I have computer ***. antivirus 2007. It is telling me I need to manually remove a Byte.Verify virus X3 I have. Directs me to: Start. Control Panel. Java Plug in Control Panel. Chache Tab and then to Clear.I can get to this manually but no one at CA will tell me what I am clearing or deleting so I am afraid to do this. Can anyone tell me what I'm deleting or clearing? I would not lose any significant data or programming?
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